Tag: SMS

¿Cómo utilizar los SMS en la educación?

Post author By Nuntxi López
Post date 24 November 2022

15 MAR. 2023

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¿Cómo utilizar los SMS en la educación?

La educación es uno de esos casos de uso SMS que demuestra la necesidad de mantenerse en contacto con el usuario. Esta herramienta fiable, universal y accesible posibilita la comunicación con cualquier teléfono móvil con o sin Internet. Asimismo, no requiere instalación de ningún tipo de software ya que el servicio está habilitado por todos los fabricantes. Nuestra experiencia acredita la efectividad de esta herramienta en entornos educativos. Acompáñanos a descubrir sus ventajas y peculiaridades en indigitall.

Los casos de uso del SMS más relevantes en el sector de la educación
Al tratarse de un sector con una tasa de apertura en torno al 90 %, el SMS no deja a nadie fuera. Los procesos educativos también tienen que ser lo más incluyentes posible, por lo que tienen ese factor en común. Con esto en mente, las ocasiones más propicias para echar mano de este tipo de mensajería son:

Formación de adultos o personas de edad avanzada que no congenian con otras tecnologías.
Procesos educacionales a distancia, en remoto o en modalidad mixta. El usuario podrá recibir notificaciones de clases, calificaciones y demás información relevante.
Para las gestiones administrativas de los centros educativos. Por ejemplo, pueden enviar SMS para notificar los plazos de matrícula, inscripciones o concertar citas.
Transmisión de datos urgentes, de obligada visualización. Aquí entrarían las alertas por emergencias o contingencias sobrevenidas, como la cancelación de clases.
En la formación no reglada, la mensajería de texto es una forma extraordinaria de venta. También abre la puerta a la fidelización de clientes ofreciéndoles información relevante e instantánea.

Ventajas del uso del SMS en el sector educativo
La comunicación con las personas es fundamental a la hora de impartir enseñanzas. De ella depende que los alumnos sigan los contenidos, aprendan y concluyan sus ciclos de aprendizaje. ¿Qué puede hacer nuestro servicio de indigitall por ti? Ponemos a tu disposición un canal con elevada tasa de conversión e impacto asegurado. Entre otras ventajas encontramos:

Envíos personalizados: los SMS son una de las formas de comunicación más individualizadas. Poder llamar al usuario por su nombre y transmitirle información precisa son dos grandes beneficios.
Concreto y conciso: La mensajería de texto puede hacer el customer journey una experiencia agradable, cercana y muy beneficiosa para ambas. Al restringirse a 160 caracteres el cliente sabe que no encontrará información superflua.
Con todos y al instante: Con esta herramienta puedes llegar en cuestión de minutos a un público masivo.
¿Qué funciona y qué no?: Gracias a los informes en tiempo real sabrás segundo a segundo qué casos de uso de SMS son óptimos. De esta forma, la comunicación puede ir a más en eficiencia y efectividad precisando los mejores momentos para enviarlos.
Acortador de links incluido: Para sacar el máximo provecho de los 160 caracteres. Tendrás un acortador de enlaces disponible en cada mensaje de texto que envíes para potenciar el feedback del usuario.

La mensajería de texto tiene mucho futuro en el ámbito de la educación. Prueba la versión free de la aplicación y síguenos en LinkedIn para sacarle todo el rendimiento posible.

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Tags Educación, SMS

Use Cases

SMS and mobile wallet in the travel sector: what you need to know

Post author By Nuntxi López
Post date 23 November 2022

23 NOV. 2022

SMS and mobile wallet in the travel sector: what you need to know

u003cpu003eu003cbu003eThe use of SMS and the mobile wallet is very useful for the travel sector.u003c/bu003eu003cspan style=u0022font-weight: 400;u0022u003e They are two essential tools for sending information or promotions, among other uses. Thanks to them, you will be able to reach more customers and achieve a wide variety of benefits. indigitall explains below what both channels do for you.u003c/spanu003eu003c/pu003enu003cpu003eu003cspan style=u0022font-weight: 400;u0022u003eu003cstrongu003eUses of SMS and mobile walletu003c/strongu003eu003cbr /u003eThe messages to the mobile phone have great versatility. With them you have the possibility of notifying changes in a travel itinerary. For example, if a flight has been delayed, your customer will know instantly. You will receive all the data in real time and without any delay. Another use that you can give it is to share personal access codes or boarding passes.u003cbr /u003eThe information sent is based on the actions of the client and is sent without the possibility of copying by third parties. In this way, security and privacy are maintained at all times. In addition, you add value to the user by giving them essential data without which they cannot act.u003cbr /u003eAs for the mobile wallet, it allows you to communicate directly. You easily inform the user about discounts, promotions or details of a payment. The shipments are automatically stored on the device, which gives the person freedom to use them when they see fit. For example, if you are going to travel in the next few days, you can get a discount on the price of accommodation.u003cbr /u003eu003cbr /u003eu003cstrongu003eMost outstanding benefitsu003c/strongu003eu003cbr /u003eThe mobile wallet gives you the possibility to digitize loyalty cards. They are available to the user, who can use them at any time and place. Thus, you show him that he can count on your brand wherever he is. In addition, you give them access to all the information they need, such as the points they have accumulated or discount coupons.u003cbr /u003eIt is a customizable solution through push notifications, something essential so that your brand’s colors or logo are always present. Another important aspect is implementation. The process is quick and easy, as it only takes two hours. This allows you to enjoy this new communication channel almost instantly.u003cbr /u003eAs for the SMS, its main benefit is the immediacy of the communications, which are direct. The message arrives at the right time and always provides valuable information. It also helps you to differentiate yourself from your competition because it is not a very exploited channel and this provokes curiosity in the user. When listening to the sound of your mobile, you can not help but check what is happening.u003cbr /u003eIn short, thanks to SMS and the mobile wallet you reach your audience quickly and effectively. You send him valuable information that helps him on his journey. Whether it’s a delay or a change in the itinerary, you contribute to improve their experience. And if you want to try this technology, we are experts. We carry out an agile implementation and completely adapted to the characteristics of your business. u003ca href=u0022https://indigitall.com/en/demo-en/?utm_source=use_caseu0026amp;utm_medium=try_demou0026amp;utm_campaign=SMS_MobileWallet_travelu0022u003eu003cstrongu003eDiscover our free demou003c/strongu003eu003c/au003e!u003c/spanu003eu003c/pu003enu003cpu003eu0026nbsp;u003c/pu003e

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Tags Mobile Wallet, SMS, Travel

Use Cases

SMS and mobile wallet in the travel sector: what you need to know

Post author By Nuntxi López
Post date 23 November 2022

23 NOV. 2022

SMS and mobile wallet in the travel sector: what you need to know

The use of SMS and the mobile wallet is very useful for the travel sector. They are two essential tools for sending information or promotions, among other uses. Thanks to them, you will be able to reach more customers and achieve a wide variety of benefits. indigitall explains below what both channels do for you.

Uses of SMS and mobile wallet
The messages to the mobile phone have great versatility. With them you have the possibility of notifying changes in a travel itinerary. For example, if a flight has been delayed, your customer will know instantly. You will receive all the data in real time and without any delay. Another use that you can give it is to share personal access codes or boarding passes.
The information sent is based on the actions of the client and is sent without the possibility of copying by third parties. In this way, security and privacy are maintained at all times. In addition, you add value to the user by giving them essential data without which they cannot act.
As for the mobile wallet, it allows you to communicate directly. You easily inform the user about discounts, promotions or details of a payment. The shipments are automatically stored on the device, which gives the person freedom to use them when they see fit. For example, if you are going to travel in the next few days, you can get a discount on the price of accommodation.

Most outstanding benefits
The mobile wallet gives you the possibility to digitize loyalty cards. They are available to the user, who can use them at any time and place. Thus, you show him that he can count on your brand wherever he is. In addition, you give them access to all the information they need, such as the points they have accumulated or discount coupons.
It is a customizable solution through push notifications, something essential so that your brand’s colors or logo are always present. Another important aspect is implementation. The process is quick and easy, as it only takes two hours. This allows you to enjoy this new communication channel almost instantly.
As for the SMS, its main benefit is the immediacy of the communications, which are direct. The message arrives at the right time and always provides valuable information. It also helps you to differentiate yourself from your competition because it is not a very exploited channel and this provokes curiosity in the user. When listening to the sound of your mobile, you can not help but check what is happening.
In short, thanks to SMS and the mobile wallet you reach your audience quickly and effectively. You send him valuable information that helps him on his journey. Whether it’s a delay or a change in the itinerary, you contribute to improve their experience. And if you want to try this technology, we are experts. We carry out an agile implementation and completely adapted to the characteristics of your business. Discover our free demo!

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Tags Mobile Wallet, SMS, Travel

Use Cases

SMS and Mobile Wallet in the travel sector: what you need to know

Post author By Nuntxi López
Post date 23 November 2022

15 MAR. 2023

SMS and Mobile Wallet in the travel sector: what you need to know

The use of SMS and the mobile wallet is very useful for the travel sector. They are two essential tools for sending information or promotions, among other uses. Thanks to them, you will be able to reach more customers and achieve a wide variety of benefits. indigitall explains below what both channels do for you.

Uses of SMS and mobile wallet
The messages to the mobile phone have great versatility. With them you have the possibility of notifying changes in a travel itinerary. For example, if a flight has been delayed, your customer will know instantly. You will receive all the data in real time and without any delay. Another use that you can give it is to share personal access codes or boarding passes.

The information sent is based on the actions of the client and is sent without the possibility of copying by third parties. In this way, security and privacy are maintained at all times. In addition, you add value to the user by giving them essential data without which they cannot act.

As for the mobile wallet, it allows you to communicate directly. You easily inform the user about discounts, promotions or details of a payment. The shipments are automatically stored on the device, which gives the person freedom to use them when they see fit. For example, if you are going to travel in the next few days, you can get a discount on the price of accommodation.

Most outstanding benefits
The mobile wallet gives you the possibility to digitize loyalty cards. They are available to the user, who can use them at any time and place. Thus, you show him that he can count on your brand wherever he is. In addition, you give them access to all the information they need, such as the points they have accumulated or discount coupons.

It is a customizable solution through push notifications, something essential so that your brand’s colors or logo are always present. Another important aspect is implementation. The process is quick and easy, as it only takes two hours. This allows you to enjoy this new communication channel almost instantly.

As for the SMS, its main benefit is the immediacy of the communications, which are direct. The message arrives at the right time and always provides valuable information. It also helps you to differentiate yourself from your competition because it is not a very exploited channel and this provokes curiosity in the user. When listening to the sound of your mobile, you can not help but check what is happening.

In short, thanks to SMS and the mobile wallet you reach your audience quickly and effectively. You send him valuable information that helps him on his journey. Whether it’s a delay or a change in the itinerary, you contribute to improve their experience. And if you want to try this technology, we are experts. We carry out an agile implementation and completely adapted to the characteristics of your business. Discover our free demo !

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Tags Mobile Wallet, SMS, Travel

Use Cases

SMS for the food and beverage sector

Post author By Nuntxi López
Post date 23 November 2022

23 NOV. 2022

SMS for the food and beverage sector

u003cpu003eThe benefits with SMS to promote your business in the food and beverage sector are multiple. For this reason, we consider it essential to organize this information and show you the usefulness of this effective tool.u003c/pu003enu003cpu003eu003cstrongu003eHow are SMS used in the food and beverage industry?u003c/strongu003eu003cbr /u003eSending direct messages to your end customers is part of what is known as outbound channels. Your customer accesses your website or your application to check your offer and choose the products to buy. This journey, which is called the customer journey, sometimes does not become a purchase due to doubts or questions about the process. It is precisely at that moment when you should send a text message asking why it is happening and encouraging them to contact customer service in case of doubt.u003cbr /u003eIt is also possible to send a message that confirms the purchase and includes everything necessary to identify the order number and the corresponding tracking number. Now, after these first two examples, there are other advantages that deserve their own section and that confirm that you are facing an ideal option to promote your offer.u003cbr /u003eu003cbr /u003eu003cstrongu003eThe undoubted benefits with SMS to promote the sale of food and drinku003c/strongu003eu003cbr /u003eThe first step would be the possibility of creating customized campaigns for each customer and sending specific offers. This will keep your company in mind. Also, an SMS has a shorter length than a traditional email. Perhaps this is the key that guarantees that 95% of received messages are opened. In two sentences you must condense all the information, which forces you to be more direct and prevents the end customer from getting bored reading a promotion that they are not interested in.u003cbr /u003eWhen an offer link is included in the SMS, it is much more likely that it will end up being a conversion. Mainly, because they avoid having to enter your website, search for what they want and buy it. The customization options for each message even allow you to include the name of the person, which directly affects the personalization of your proposal. But if this tool is so reliable for something, and now more than ever, it is because it offers the freedom to receive, or not, these messages and without having to fill out a survey or form.u003c/pu003enu003cpu003eindigitall is clear about the benefits of SMS for this sector. We invite you to contact us and try the free version of our services. We will advise you personally and we will put at your disposal the experience of our team of professionals. You will see how your campaigns reach further and become a suitable way to increase your sales. The results will not be long in coming. Trust our proposal and start a new commercial stage. You will notice the difference from the first moment.u003c/pu003e

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Tags Food and beverage, SMS

Use Cases

SMS for the food and beverage sector

Post author By Nuntxi López
Post date 23 November 2022

15 MAR. 2023

SMS for the food and beverage sector

The benefits with SMS to promote your business in the food and beverage sector are multiple. For this reason, we consider it essential to organize this information and show you the usefulness of this effective tool.

How are SMS used in the food and beverage industry?
Sending direct messages to your end customers is part of what is known as outbound channels. Your customer accesses your website or your application to check your offer and choose the products to buy. This journey, which is called the customer journey, sometimes does not become a purchase due to doubts or questions about the process. It is precisely at that moment when you should send a text message asking why it is happening and encouraging them to contact customer service in case of doubt.
It is also possible to send a message that confirms the purchase and includes everything necessary to identify the order number and the corresponding tracking number. Now, after these first two examples, there are other advantages that deserve their own section and that confirm that you are facing an ideal option to promote your offer.

The undoubted benefits with SMS to promote the sale of food and drink
The first step would be the possibility of creating customized campaigns for each customer and sending specific offers. This will keep your company in mind. Also, an SMS has a shorter length than a traditional email. Perhaps this is the key that guarantees that 95% of received messages are opened. In two sentences you must condense all the information, which forces you to be more direct and prevents the end customer from getting bored reading a promotion that they are not interested in.
When an offer link is included in the SMS, it is much more likely that it will end up being a conversion. Mainly, because they avoid having to enter your website, search for what they want and buy it. The customization options for each message even allow you to include the name of the person, which directly affects the personalization of your proposal. But if this tool is so reliable for something, and now more than ever, it is because it offers the freedom to receive, or not, these messages and without having to fill out a survey or form.

indigitall is clear about the benefits of SMS for this sector. We invite you to contact us and try the free version of our services. We will advise you personally and we will put at your disposal the experience of our team of professionals. You will see how your campaigns reach further and become a suitable way to increase your sales. The results will not be long in coming. Trust our proposal and start a new commercial stage. You will notice the difference from the first moment.

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Tags Food and beverage, SMS

Use Cases

SMS for the food and beverage sector

Post author By Nuntxi López
Post date 23 November 2022

23 NOV. 2022

SMS for the food and beverage sector

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Tags Food and beverage, SMS

Use Cases

The advantages of SMS for the consumer goods sector

Post author By Nuntxi López
Post date 23 November 2022

15 MAR. 2023

The advantages of SMS for the consumer goods sector

The consumer goods sector is experiencing a golden age, but at the same time it is complicated. The competition is enormous and making a difference is becoming more and more complicated. This situation has caused us to think about how to mitigate the effects of this constant struggle for conversion and to gain a foothold in the market. Thus, we review some successful examples that can serve as inspiration.

Use cases with SMS in the consumer goods sector
If your business belongs to the consumer goods sector, everything will depend on your market niche and how you plan to adapt to the demands of your potential audience.

An appliance store
Exactly the same thought of an appliance store that verified that its promotional email campaigns did not offer the expected results. This caused them to be encouraged to send messages with direct promotions of televisions, electronic devices and specific appliances, always taking into account the previous purchases of each client. The objective was to achieve, in two sentences, to offer a complementary product to the one purchased. Likewise, they were invited to go to the store to see the product and to receive the pertinent explanations of each model. Without a doubt, the campaign was a complete success and sales increased significantly.

A pizzeria
This idea originated in the United States. The customer received an SMS in which he was offered a full pizza for 10 dollars when its price in the store is around 20. This promotion was carried out on days with few sales and to all customers. The result was $9 revenue per pizza and, of course, hundreds of orders.

A car brand
There are two variants in this section. The first consists of the dealership sending an SMS to a customer who bought a car some time ago with the intention that he discover and test a new model. The second is to announce the promotions of the company’s workshops to change the tires or carry out the corresponding revisions. Between the direct offer and the reminder is the key to success.

A furniture and decoration store
A famous company decided to send an SMS to its more than 40,000 customers in a Spanish city. Nearly 4,000 took advantage of the offer received in the indicated period. The increase in the level of sales was immediate and, in addition, the gesture and the commitment to such a direct and easy-to-enjoy promotion were appreciated.

If you work in the consumer goods sector, we encourage you to subscribe to the indigitall Linkedin profile. Our goal is to share quality content that helps you sell more than ever. Trust our experience and review our way of adapting to your most specific needs. Surely it won’t be long before you find a proposal that will help you boost your income and, above all, reach your customers more directly and efficiently. You will turn your business into a more prosperous one.

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Tags Consumer goods, e-commerce, SMS

Casos de uso

SMS para el sector retail

Post author By Nuntxi López
Post date 23 November 2022

15 MAR. 2023

SMS para el sector retail

El sector retail recurre con frecuencia a las comunicaciones vía SMS para establecer contacto con los clientes. Es un modo muy efectivo de impactar en ellos y, además, de inmediato. En indigitall te ofrecemos algunas claves para que tu empresa pueda disfrutar de los beneficios de una opción que goza actualmente de gran aceptación.

Estos son los principales usos que el sector retail da a los SMS
Los negocios pertenecientes al sector retail han sabido cómo sacar partido a los mensajes que se envían a los teléfonos móviles. Desde hace ya algunos años, los casos de uso del SMS son tan diversos como exitosos. En este artículo recopilamos algunos de los principales.

1. Aviso de rebajas y promociones de ventas
Este canal te permite notificar cuándo comienza el periodo de rebajas o en qué fechas los clientes podrán beneficiarse de promociones de venta. También puede referirse a descuentos con los que se desea premiar a un número determinado de clientes por su fidelidad. Ese es el caso de las ventas vip, como las que se basan en un adelanto de las rebajas.

2. Invitación a un evento
Cuando un establecimiento realiza la presentación de un nuevo producto o celebra un evento, como los de aniversario, suele invitar por SMS a sus clientes habituales. Basta con indicar la hora y el motivo del festejo para informar al público de que puede acudir al acto.

3. Recordatorio de una cita
Asegurarse de que el cliente no va a faltar a una cita fijada de antemano es más sencillo mediante esta vía de comunicación. Bastará con enviar un mensaje uno o varios días antes de que vaya a producirse para recordarla.

4. Generar tráfico de calidad hacia la página web
El SMS puede incluir un enlace que redirija a su destinatario hacia la página web del negocio. Se trata de un tráfico de calidad, dado que ya es cliente de la empresa o ha tenido un contacto con ella. También puede añadirse, por ejemplo, un código de descuento.

5. Evitar los carritos abandonados
Si un cliente ha añadido uno o varios productos a su carrito y no ha finalizado la compra, es el momento de animarlo a hacerlo. Puede conseguirse con solo recordárselo o comunicándole un descuento que resulte tentador.

6. Hacer uso del retargeting
Cuando los clientes visitan por primera vez una tienda online no siempre se produce la compra. Es necesario insistir para conseguir que vuelva a visitarla y se decida a formalizar el pedido. Un SMS puede ser crucial, sobre todo si incluye una oferta o la promesa de unos portes gratuitos.

7. Informar de la llegada de un pedido
Se emplea cuando una persona hace una compra por Internet y solicita recogerla en la tienda física. El mensaje que llegará a su móvil permitirá comunicarle que tiene su pedido disponible para que pase a recogerlo.

Estas opciones son solo una muestra del uso que se da a las comunicaciones por SMS en el sector retail. Si deseas disponer de más información, visita la web de indigitall y descubre nuestros servicios. ¡Contacta con nosotros y síguenos en LinkedIn para no perderte nuestras novedades!

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Tags e-commerce, SMS

Casos de uso

SMS for Retail

Post author By Nuntxi López
Post date 23 November 2022

24 NOV. 2022

SMS for Retail

u003cpu003eThe retail sector frequently uses SMS communications to establish contact with customers. It is a very effective way to impact them and, moreover, immediately. indigitall offers you some keys so that your company can enjoy the benefits of an option that is currently widely accepted.u003c/pu003enu003cpu003eu003cstrongu003eThese are the main uses of the SMS for retail sectoru003c/strongu003eu003cbr /u003eBusinesses belonging to the retail sector have known how to take advantage of the messages that are sent to mobile phones. For some years now, SMS use cases have been as diverse as they are successful. In this article we compile some of the main ones.u003c/pu003enu003cpu003eu003cstrongu003e1. Notice of rebates and sales promotionsu003c/strongu003eu003cbr /u003eThis channel allows you to notify when the sales period begins or on which dates customers will be able to benefit from sales promotions. It can also refer to discounts with which you want to reward a certain number of customers for their loyalty. That is the case of vip sales, such as those that are based on an advance of the sales.u003c/pu003enu003cpu003eu003cstrongu003e2. Invitation to an eventu003c/strongu003eu003cbr /u003eWhen an establishment presents a new product or celebrates an event, such as an anniversary, it usually invites its customers by SMS. It is enough to indicate the time and the reason for the celebration to inform the public that they can attend the event.u003c/pu003enu003cpu003eu003cstrongu003e3. Appointment reminderu003c/strongu003eu003cbr /u003eMaking sure that the client will not miss an appointment set in advance is easier through this means of communication. It will be enough to send him a message one or several days before the event as a reminder.u003c/pu003enu003cpu003eu003cstrongu003e4. Generate quality traffic to the websiteu003c/strongu003eu003cbr /u003eThe SMS may include a link that redirects to the business website. This is quality traffic, since they are already a client of the company or have had contact with it. You can also add, for example, a discount code.u003c/pu003enu003cpu003eu003cstrongu003e5. Avoid abandoned cartsu003c/strongu003eu003cbr /u003eIf a customer has added one or more products to their cart and has not completed the purchase, it is time to encourage them to do so. It can be achieved just by reminding them or telling them about a discount that is tempting.u003c/pu003enu003cpu003eu003cstrongu003e6. Make use of retargetingu003c/strongu003eu003cbr /u003eWhen customers visit an online store for the first time, they do not always make a purchase. It is necessary to insist on visiting it again and they can decide to formalize the order. An SMS can be crucial, especially if it includes an offer or the promise of free shipping.u003c/pu003enu003cpu003eu003cstrongu003e7. Report the arrival of an orderu003c/strongu003eu003cbr /u003eIt is used when a person makes a purchase online and requests to pick it up at the physical store. The message that will arrive on your mobile will let you know that your order is available for you.u003c/pu003enu003cpu003eThese options are just a sample of the use given to SMS communications in the retail sector. If you want more information, visit the indigitall website and discover our services. Contact us and follow us on LinkedIn so you don’t miss our news!u003c/pu003e

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Tags e-commerce, SMS