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Channels / SMS/RCS

Be everywhere,
anytime with smarter
notifications

Your favorite brands,
powered by indigitall

SOLUTIONS

Turn Conversations into Conversions

Connect with Customers Instantly

Reach customers instantly with SMS messaging, a proven channel for high open and response rates. 

Save Time, Boost Results

Deliver Rich, Interactive Experiences with RCS

Elevate your messaging with RCS by combining the reliability of SMS with the richness of modern chat apps. 

Resolve, Retain, and Delight

Combine with Other Channels

Maximize the effectiveness of your messaging strategy by integrating SMS and RCS with other channels.

Personalize Messages for Every Customer

Deliver highly personalized SMS and RCS messages based on customer data, preferences, and behavior. 

SOLUTIONS

SMS Messaging

  • Send campaigns in bulk.
  • Get real-time analytics on delivery.
  • Combine with other channels to minimize cost & maximize results.

RCS Messaging

  • Multimedia-rich content.
  • Interactive elements like clickable buttons.
  • Read receipts and typing indicators .

Omnichannel Integration

  • Combine SMS/RCS with your other channels from one platform.
  • Use SMS/RCS as a follow-up to unread push notifications.
  • Leverage lower-cost channels like email for initial outreach.

Personalization

  • Dynamic content insertion for personalized messages.
  • Behavior-based triggers for timely, relevant communication.
  • A/B testing to optimize message performance.

USE CASES

1

Order & Shipping Notifications

Send order confirmations, shipping updates, and delivery tracking links to keep customers informed.

2

Appointment Reminders & Booking

Automate appointment confirmations, reminders, and rescheduling for healthcare, salons, or professional services.

3

Marketing & Promotions

Share exclusive deals, discounts, and flash sales directly with customers to drive engagement and conversions.

4

Two-Way Authentication (OTP & Security Alerts)

Send one-time passwords (OTPs), login alerts, and fraud detection notifications securely.

5

Feedback & Surveys

Collect customer feedback, reviews, or conduct quick surveys to improve service quality.

6

Community & Group Updates

Engage users in group chats for announcements, discussions, or event coordination (e.g., schools, clubs, businesses).

7

Payment & Invoice Notifications

Send payment reminders, e-receipts, and invoice links for seamless transactions.

8

Event Invitations & RSVPs

Share event details, send invites, and manage attendee confirmations via WhatsApp.

9

Lead Nurturing & Follow-ups

Engage potential customers with personalized follow-ups, product recommendations, and drip campaigns.

1

Order & Shipping Notifications

Send order confirmations, shipping updates, and delivery tracking links to keep customers informed.

2

Appointment Reminders & Booking

Automate appointment confirmations, reminders, and rescheduling for healthcare, salons, or professional services.

3

Marketing & Promotions

Share exclusive deals, discounts, and flash sales directly with customers to drive engagement and conversions.

4

Two-Way Authentication (OTP & Security Alerts)

Send one-time passwords (OTPs), login alerts, and fraud detection notifications securely.

5

Feedback & Surveys

Collect customer feedback, reviews, or conduct quick surveys to improve service quality.

6

Community & Group Updates

Engage users in group chats for announcements, discussions, or event coordination (e.g., schools, clubs, businesses).

7

Payment & Invoice Notifications

Send payment reminders, e-receipts, and invoice links for seamless transactions.

8

Event Invitations & RSVPs

Share event details, send invites, and manage attendee confirmations via WhatsApp.

9

Lead Nurturing & Follow-ups

Engage potential customers with personalized follow-ups, product recommendations, and drip campaigns.

SUCCESS STORIES

okdiario background

I have been using indigitall for five years, and I can only recommend it to any marketing professional. It is a fundamental tool in our daily operations for communication and interaction with our entire audience.

Incapto Use Case

20%

Reduction in Customer Service Operating Costs

“indigitall’s platform has helped us to build a custom solution to increase the satisfaction and LTV through Whatsapp.”

proclinic background wide

“The best thing about indigitall is the closeness; the person who talk to us are always there for what we need. The interface is very simple and user-friendly, which makes the work easier. It is a tool designed for the user.”

Wible Background

"indigitall improved our customers' experience with the development of a powerful WhatsApp bot. Since we put it into production, calls to our customer service have decreased, and customer satisfaction increased by implementing this new service channel. Their support always resolves issues that arise quickly and effectively."

soccer fan background

See how Real Madrid and Atletico Madrid took advantage of indigitall's Whatsapp Chatbots to boost fan engagement and sales.

bed bath and beyond

"indigitall has enabled us to strengthen our company’s digital strategy, substantially improving the experience of our existing customers by establishing more personal, contextualized, and segmented communications through the digital web notifications platform."

novaventa

"Working with the Indigitall platform, especially Web Push, has been a highly valuable experience. Automated campaigns, retargeting, AI-based emails, and many other options allow for highly efficient, effective, and personalized communication through this platform. I highly recommend it."

diario sport

"The truth is that we have been using it in the company where I work for the last 3-4 years, and the platform is very intelligible and adapts to our needs as a means of communication. It offers a fast service, and we have rarely detected errors. In that case, the indigitall team has resolved the problem very quickly."

rentik

"It increased the possibilities of interaction with my clients, opening new channels and new functionalities, which led to an incremental improvement in many business ratios."

CUSTOMER JOURNEY

Channel Orchestration System? Sounds Perfect

Optimize your communications and marketing campaigns from a single platform. AI ensures maximum conversion rates through automation and personalized content on each user's favorite channels.

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