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Powering millions of omnichannel interactions every single month.

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queronprevencion
hm hospitales
Quironsalud
Santalucia
Vithas
Exclusive in the US market

Enterprise-grade trust, built for healthcare

The only engagement stack in the US that signs a BAA on every channel, encrypts push end-to-end, and keeps patient data on US soil — with the real-time sync and AI your care teams need.

Only stack in the US

End-to-End Encrypted Push

Notifications are encrypted on the device and unreadable on the lockscreen. PHI stays protected even before the patient unlocks their phone.

24/7

Multi-language AI Agent

Resolves patient questions around the clock, in any language.

No batch lag

Real-time APIs

Live two-way sync with your EHR and practice-management systems.

Live · synced just now
US Google Cloud

US Data Residency

Patient data stored and processed entirely within the United States.

Compliance

HIPAA + BAA

A signed BAA on every channel — not just some of them.

HIPAA SOC 2 ISO 27001
Patient Journeys

Connected. Informed. Engaged.

An easier way for patients to stay connected with their care. Pick a journey to see how it plays out, step by step, across every channel — with PHI delivered only on PHI-safe channels.

ValidateActivate
Selected patients are impacted once the journey is activated ·No re-entry ·Entry: Custom segment
Step 1 / 4
Measured Outcomes

Results that show up in the numbers

Real impact from production deployments — lower cost, higher engagement, fewer no-shows, and a calmer call center.

−75%
SMS cost
Push absorbs the volume
+35%
Engagement rate
vs an SMS-first stack
+30%
Patient NPS
Vithas live
−30%
No-shows
Multi-channel reminders
−75%
Call-center inbound
Patient self-service

Source: indigitall production data, 2026.

PHI-Safe by Design

PHI only moves on channels we can stand behind

Some channels simply can't be made compliant — so we never send protected health information on them. Everything clinical flows over BAA-covered, encrypted, auditable channels.

Never used for PHI
Compliance gaps we refuse to ignore
RCS
Google’s RBM terms ban PHI on RCS.
Blocked
WhatsApp (clinical)
Meta won’t sign a BAA — non-clinical use only.
Blocked
Voicemail
Falls outside most CPaaS BAA scope.
Blocked
PHI-safe stack
BAA-covered, encrypted, auditable
Encrypted Push
Lockscreen-safe, end-to-end encrypted. The only stack of its kind in the US.
BAA
In-App secure inbox
Two-way messaging inside the authenticated app.
BAA
Secure patient portal
Authenticated access — no PHI ever shown in a preview.
BAA
HIPAA + BAA on all channels SOC 2 Type II ISO 27001 US data residency
Proof

Production results from leading health systems

Not a pilot. These are live deployments moving real patient volume across the indigitall platform.

Unified every patient database into one CDP and migrated transactional comms off SMS to richer, encrypted channels.

patient engagement
−35%SMS cost

Appointment management and FAQs over WhatsApp Flows with two AI bots, serving a 7M+ annual patient base.

+$114kexpected revenue (project ROI)
−50%inbound calls
−40%no-shows / absenteeism

Deployed the “Sania” AI bot on WhatsApp for proactive, real-time patient communication, with omnichannel reminders coordinated by the CDP.

−60%no-shows
+50%appointment confirmations

Source: indigitall production data — Vithas, QuirónSalud & Sanitas, 2026.

CUSTOMER JOURNEY

Channel orchestration system? Sounds perfect

Optimize your communications and marketing campaigns from a single platform. AI ensures maximum conversion rates through automation and personalized content on each user's favorite channels.

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