Boost Enrollment & Student Engagement

indigitall · Education — Hero English

From Broadcast to Relevance. On One Platform.

The behavioral data is already there. Most platforms just don't act on it.

A reader who opens one story gets the same homepage as everyone else. A reader who opens political coverage every morning, skips sports, and reads on mobile at 7am gets a briefing built around what they actually follow, before they go looking for it somewhere else. That is the difference between a platform that broadcasts and one that reads signals. indigitall's CDP turns reading and viewing behavior into retention campaigns, content recommendations, and support automation that work before the subscriber ever drifts.

Retention
Churn prediction before the subscriber decides to leave.

The CDP monitors session frequency, content engagement, topic drop-off, and renewal proximity. When the signals align with a known pre-churn pattern, a retention play fires automatically, days before the cancellation.

AI-powered early warning · proactive retention
Viewing

Match

Push

In-app

WhatsApp

Personalization
Content personalization that earns the next session.

Viewing history, device type, time-of-day behavior, and genre preferences drive individualized push, in-app recommendations, and WhatsApp alerts. So subscribers find something worth watching every time they open the app.

3x engagement on geo-targeted segments · media sector benchmark
AI Support
AI that answers subscriber questions before they become tickets.

Account access, billing questions, subscription changes, content availability, technical troubleshooting. Handled instantly by an AI agent trained on your own data. Human agents receive only the cases that actually need them.

40–60% reduction in support costs · sector range
Relevance
Relevance over volume. The end of alert fatigue.

Readers pick the topics they care about. Breaking news fires only when it matches a declared preference, and the model learns from every open. So subscribers stay opted in instead of muting you by morning.

+22% CTR via geo-targeted news · media sector benchmark

Subscriber Journeys

Every subscriber is at a different moment. One platform knows which one.

Pick a journey to see how it plays out across every channel — behavioral triggers, AI personalization, and a live phone preview showing exactly what the subscriber receives at each step.

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PreviewActivate

Journey activated by behavioral event ·AI personalization active ·One subscriber profile

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Interactive subscriber journey demo for Media and Entertainment. Enable JavaScript to explore Reader and Viewer Onboarding, Content Re-Engagement, Breaking News and Live Events, Free to Paid Conversion, Subscription Renewal and Retention, and Fan and Event Engagement.

Proof

Real results from institutions that stopped losing students to the gaps between tools.

Colombia · Higher Education

Deployed indigitall's AI agent across WhatsApp, email, and push to automate the full enrollment funnel — from prospective student inquiry to confirmed registration. Re-enrollment campaigns ran automatically with no manual staff intervention.

+40% lead-to-enrollment conversion

+40% re-enrollment improvement

67% email open rate

Mexico · Higher Education

Deployed an AI agent to handle student administrative queries — registration, scholarships, scheduling — across all digital channels. Human staff now focus on complex cases only.

75% of student queries resolved without a human

−45% support costs

Peru · Higher Education

Connected email, push, and WhatsApp into a single unified student journey. Prospective students moved faster from inquiry to appointment. Enrolled students received proactive retention support throughout the academic year.

+30% conversion of prospects to advising appointments

−20% student dropout

Source: indigitall production data — Politécnico Internacional, Tecmilenio and Universidad César Vallejo, 2026.

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Measured Outcomes

Numbers from real institutions, not projections.

+40%: Enrollment conversion; AI-powered omnichannel nurture
+40%: Re-enrollment improvement; Automated re-engagement journeys
67%: Email open rate; Behavioral segmentation
75%: Student queries resolved without human; AI agent deployment
−45%: Support costs; Admin automation
−20%: Student dropout; Early-warning engagement journeys

Source: indigitall production data — Politécnico Internacional, Tecmilenio and Universidad César Vallejo, 2026.

indigitall Omni AI

Hey there!

From First Inquiry
to Graduation Day.
One Platform.

The behavioral data is already there. Most platforms just don't act on it.

Churn prediction before the subscriber decides to leave.

Content personalization that earns the next session.

AI that answers subscriber questions before they become tickets.

Relevance over volume. The end of alert fatigue.

Every subscriber is at a different moment. One platform knows which one.

Real results from institutions that stopped losing students to the gaps between tools.

Numbers from real institutions, not projections.

Dive Into More Information

Your AI assistant can now talk to your campaigns

The Modern Value Driving Customer Connections

What Is Self-Service in Customer Support and Why It Helps You

Push Notifications vs. SMS: What You Need to Know

Mobile App Engagement: 20 Strategies For Success

Digital Transformation in Banking and Financial Services

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