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Push Notification Software: The Ultimate Guide
Push Notification Software: The Ultimate Guide
Omnichannel vs Multichannel: Choose the Ideal Strategy
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What is RCS Marketing?: Everything You Need to Know
What is RCS Marketing?: Everything You Need to Know
Push Notifications vs. SMS: What You Need to Know
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The Future of Healthcare Marketing: An Essential Guide to Omnichannel Excellence
The Future of Healthcare Marketing: An Essential Guide to Omnichannel Excellence
Omnichannel Marketing Automation: What You Need to Know
Omnichannel Marketing Automation: What You Need to Know
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indigitall turns WhatsApp into a full commerce and service channel — not a broadcast list. Discovery, reorders, booking, payment, and support, all in one thread. Connected to your systems via MCP, with AI agent handoff built in.
G2 is the world's largest B2B software review platform — 90 million verified reviews. This ranking was earned from customers running WhatsApp on indigitall every day, not from analysts.
Top-ranked for WhatsApp Marketing on the G2 Europe Regional Grid — by verified customer rating.
Recognized for WhatsApp Marketing across global, EMEA, and European markets.
Earned across 8 categories — WhatsApp Marketing, AI Chatbots, Push, SMS, and more.
Highest usability score in the category — teams launch WhatsApp without heavy IT.
Top-rated for WhatsApp Marketing in Europe and Latin America — two separate G2 Regional Grids.
Anyone can send a WhatsApp template. indigitall is what you build when WhatsApp needs to sell, serve, and convert — not just notify.
Native in-chat forms for lead generation, applications, bookings, and CSAT — completed entirely inside WhatsApp. No redirect to a web form. No drop-off between the message and the action.
Turn a Meta ad into a conversation. A customer taps the ad and lands directly in a WhatsApp thread with your AI agent — one of the highest-ROI funnel entry points available.
Product discovery, catalog browsing, one-tap reorder, and checkout — all in the thread. From the first product view to the post-purchase support message, the entire transaction happens in one place.
An AI agent handles the routine — reorders, FAQs, booking changes — and hands off to a live agent with full context when judgment is required. The customer never repeats themselves.
Send transactional alerts, promotional campaigns, and personalized offers to segmented audiences — triggered by behavior, not a calendar. Personalized at the profile level, delivered at scale.
Every WhatsApp conversation lives inside the indigitall Contact Center alongside every other channel. Agents see the full customer history. Nothing falls into a separate inbox.
Pick a journey and watch it play out the way your customer would experience it — discovery, decision, payment, and support, without ever leaving the conversation.
The same WhatsApp foundation — discovery, transactions, support, and AI handoff — shaped to what each sector needs. These are results indigitall customers are seeing in production.
Confirm, reschedule, and answer patient questions — escalating to clinical staff only when it's genuinely needed.
Product discovery, cart, checkout, and one-tap reorder — the entire purchase happens inside one thread.
Take orders, manage reservations, and answer allergen questions — without a single phone call.
Booking, check-in, itinerary changes, and loyalty — handled the moment the customer asks.
Onboarding, balance and card actions, and fraud checks — securely, inside an encrypted thread.
Tickets, access, and fan engagement — at the scale of a matchday, answered in real time.
Metrics from indigitall customers in production. Your numbers will depend on your volume, catalog, and channel mix.
Not pilots or projections — these are results from indigitall customers running WhatsApp every day.
The coffee brand turned WhatsApp into a standalone revenue channel — discovery, reorders, and support handled in-thread by the OmnIA Agent.
Patients now confirm, reschedule, and ask questions over WhatsApp instead of the phone lines. The OmnIA Agent handles the routine and routes to clinical staff only when it genuinely matters — cutting call volume in half while keeping a human in the loop where it counts.
A Madrid institution took tens of thousands of orders through WhatsApp — fast, personal, and rated by customers as highly as the pastries themselves.
Figures from indigitall customer deployments. Results vary by sector, volume, and use case.
Bring your use case. In one call we'll map it to what WhatsApp can actually do for your business — and show you what go-live looks like.
SUCCESS STORIES
Soporte al Cliente
I have been using indigitall for five years, and I can only recommend it to any marketing professional. It is a fundamental tool in our daily operations for communication and interaction with our entire audience.
Seguimiento de Pedidos
20%
Reduction in Customer Service Operating Costs
“indigitall’s platform has helped us to build a custom solution to increase the satisfaction and LTV through Whatsapp.”
Recordatorios de Citas
“The best thing about indigitall is the closeness; the person who talk to us are always there for what we need. The interface is very simple and user-friendly, which makes the work easier. It is a tool designed for the user.”
Marketing Promocional
"indigitall improved our customers' experience with the development of a powerful WhatsApp bot. Since we put it into production, calls to our customer service have decreased, and customer satisfaction increased by implementing this new service channel. Their support always resolves issues that arise quickly and effectively."
Autenticación Segura
See how Real Madrid and Atletico Madrid took advantage of indigitall's Whatsapp Chatbots to boost fan engagement and sales.
Encuestas de Satisfacción
"indigitall has enabled us to strengthen our company’s digital strategy, substantially improving the experience of our existing customers by establishing more personal, contextualized, and segmented communications through the digital web notifications platform."
Notificaciones de Pago
"Working with the Indigitall platform, especially Web Push, has been a highly valuable experience. Automated campaigns, retargeting, AI-based emails, and many other options allow for highly efficient, effective, and personalized communication through this platform. I highly recommend it."
Gestión de Eventos
"The truth is that we have been using it in the company where I work for the last 3-4 years, and the platform is very intelligible and adapts to our needs as a means of communication. It offers a fast service, and we have rarely detected errors. In that case, the indigitall team has resolved the problem very quickly."
Nutrición de Leads
"It increased the possibilities of interaction with my clients, opening new channels and new functionalities, which led to an incremental improvement in many business ratios."
CUSTOMER JOURNEY
Optimize your communications and marketing campaigns from a single platform. AI ensures maximum conversion rates through automation and personalized content on each user's favorite channels.
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