Channels / Push Notifications
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More about push notifications
How do you get more users to accept push notifications?
Push notifications only reach people who gave permission, so everything starts with when and how you ask.
Asking the moment someone lands on the site usually gets the request blocked.
With indigitall, you ask at a relevant moment, for example after the user has read a couple of articles, and you let them choose the topics they want, so every push feels relevant.
| Situation | What to do | Why |
|---|---|---|
| Web on Chrome | Do not ask for permission on page load | If many users block it, Chrome starts showing the request quietly, as a small icon in the address bar |
| Web on iPhone and iPad | Invite users to add the site to the Home Screen and ask with a button | Since iOS 16.4, web push only reaches sites saved to the Home Screen |
| An existing audience | Send each topic only what it asked for | Since October 2025, Chrome can revoke permission from sites with very low interaction and high send volume |
What does it take to integrate the push SDK in an app or a website?
indigitall has an SDK for each platform, and the Android, iOS and web SDKs also bring in-app messages, the inbox and Customer Journey events.
| Where | How it is integrated |
|---|---|
| Native apps | Android SDK and iOS SDK |
| Cross-platform apps | Flutter, React Native, Cordova, Ionic and Capacitor, .NET MAUI and Xamarin SDKs, plus Titanium (legacy) |
| Web | Web SDK, with two files on your server and the code on the page or in Google Tag Manager; also a WordPress plugin and a Shopify app |
When a user logs in, the app or site sends their customer ID, and the platform turns it into an externalId, an encrypted identifier that links all their devices. That way you can send a personalized push to their phone, tablet or computer.
FAQs: push notifications with indigitall
Can you send push notifications based on a user's location?
Yes. With indigitall, a push campaign can target areas drawn on a map or uploaded as polygons in a CSV, and it can also go out by geofencing, when the user approaches a point of interest. For that, the user has to grant location permission and have location services turned on, and on Android the app has to show Google's prominent disclosure before asking for background location.
How do you know which devices no longer receive pushes?
With indigitall's push statistics. They show sendings, delivery rate and CTR for each campaign, and the CSV by device includes the push provider's response, for example 410 when the user has unsubscribed. With that list you can review the audience and stop counting devices that no longer respond.
What can a push notification include?
In indigitall, a title of up to 60 characters and a body of up to 400, a JPG or PNG image of up to 2 MB or a GIF of up to three images, and an action on tap: open an app screen with a deep link, open a web page, call or share (web push only opens a web page). An expiration time retries the push on devices that were offline.