Monetize Your Audience Like Never Before

indigitall · Media & Entertainment — Hero English

From Broadcast to Relevance. On One Platform.

The behavioral data is already there. Most platforms just don't act on it.

A reader who opens one story gets the same homepage as everyone else. A reader who opens political coverage every morning, skips sports, and reads on mobile at 7am gets a briefing built around what they actually follow, before they go looking for it somewhere else. That is the difference between a platform that broadcasts and one that reads signals. indigitall's CDP turns reading and viewing behavior into retention campaigns, content recommendations, and support automation that work before the subscriber ever drifts.

Retention
Churn prediction before the subscriber decides to leave.

The CDP monitors session frequency, content engagement, topic drop-off, and renewal proximity. When the signals align with a known pre-churn pattern, a retention play fires automatically, days before the cancellation.

AI-powered early warning · proactive retention
Viewing

Match

Push

In-app

WhatsApp

Personalization
Content personalization that earns the next session.

Viewing history, device type, time-of-day behavior, and genre preferences drive individualized push, in-app recommendations, and WhatsApp alerts. So subscribers find something worth watching every time they open the app.

3x engagement on geo-targeted segments · media sector benchmark
AI Support
AI that answers subscriber questions before they become tickets.

Account access, billing questions, subscription changes, content availability, technical troubleshooting. Handled instantly by an AI agent trained on your own data. Human agents receive only the cases that actually need them.

40–60% reduction in support costs · sector range
Relevance
Relevance over volume. The end of alert fatigue.

Readers pick the topics they care about. Breaking news fires only when it matches a declared preference, and the model learns from every open. So subscribers stay opted in instead of muting you by morning.

+22% CTR via geo-targeted news · media sector benchmark

Subscriber Journeys

Every subscriber is at a different moment. One platform knows which one.

Pick a journey to see how it plays out across every channel — behavioral triggers, AI personalization, and a live phone preview showing exactly what the subscriber receives at each step.

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PreviewActivate

Journey activated by behavioral event ·AI personalization active ·One subscriber profile

Step 1 / 7

Interactive subscriber journey demo for Media and Entertainment. Enable JavaScript to explore Reader and Viewer Onboarding, Content Re-Engagement, Breaking News and Live Events, Free to Paid Conversion, Subscription Renewal and Retention, and Fan and Event Engagement.

Proof

Real results from media brands that turned content into a conversation.

Spain · Football Club

Atlético de Madrid deployed indigitall push across their app and web properties to drive match-day engagement and promotional campaign performance. Behavioral segmentation reaches season ticket holders, casual fans, and lapsed supporters with different messages on the same day.

42% CTR on promotional and sales messages

19% CTR on post-match summaries

Gen AI bot integrated with the OPTA sports data API

Sector Benchmark

Across media deployments, indigitall's behavioral segmentation and geo-targeting consistently outperform mass-blast messaging. These are industry-level ranges, not a single named customer, shown here to set an honest expectation for what the platform delivers.

3x engagement on geo-targeted content segments Media sector benchmark

+22% CTR via geo-targeted news push Media sector benchmark

Atlético de Madrid data: indigitall production, 2026. The second card reflects media sector benchmarks across indigitall deployments, not a single named customer.

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Measured Outcomes

What the platform delivers for media and entertainment brands.

42%: CTR on promotional content messages; Targeted content and offer campaigns
19%: CTR on post-match summaries; Real-time content push to an engaged fan base
3x: Engagement on geo-targeted content segments; AI-powered content and offer segmentation
+22%: CTR via geo-targeted news push; Breaking news matched to declared preferences
40–60%: Reduction in customer support costs; AI agent deployment, sector range
50%: Inbound call deflection; Voice AI, sector range

Source: Atlético de Madrid production data, 2026. Media sector benchmarks are industry-level ranges across indigitall deployments, not attributed to a single customer.

indigitall Omni AI

Hey there!

Your subscriber stopped opening the app weeks ago. You found out the day they cancelled.

The behavioral data is already there. Most platforms just don't act on it.

Churn prediction before the subscriber decides to leave.

Content personalization that earns the next session.

AI that answers subscriber questions before they become tickets.

Relevance over volume. The end of alert fatigue.

Every subscriber is at a different moment. One platform knows which one.

Real results from media brands that turned content into a conversation.

What the platform delivers for media and entertainment brands.

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