Grants & Institutional Recognition
Public institutions and expert evaluation bodies continuously back indigitall’s innovation roadmap, accelerating our investment in Artificial Intelligence, marketing automation and next-generation communication technology.
CDTI: Support for Innovation and Artificial Intelligence
The Center for the Development of Technology and Innovation (CDTI), a public agency under the Ministry of Science, Innovation, and Universities of the Government of Spain, continuously backs indigitall’s innovative initiatives — strategically boosting our competitiveness through Artificial Intelligence.
IECETA — Innovation in Customer Experience and Advanced Technological Efficiency
This initiative has provided indigitall with the key resources and foundations to enhance our most strategic areas. Thanks to this institutional support, we have achieved significant breakthroughs in developing and optimizing the following technologies:
AI Ecosystem
Evolution and enhancement of AI solutions applied to Contact Centers, Chatbots, Voice, and Advanced Analytics (Statistics).
Marketing Automation
Implementation of advanced automation tools integrated with WhatsApp.
Customer Data Platform (CDP)
Boosting Journey Builder and Service Linking functionalities.
Next-Generation Channels
Development of solutions for RCS (Rich Communication Services) and Live Activities.
Past Co-funded Projects
CDTI’s commitment to indigitall’s technological growth is reinforced by a strong track record of collaboration, which includes the successful development of the following prior projects:
Other Grants & Recognitions

Innovative SME
Recognized by the Ministry of Science, Innovation, and Universities of the Government of Spain.
Enisa
Project funded by the Ministry of Industry, Energy, and Tourism of the Government of Spain.

Madrid Chamber of Commerce
Certified Technology Provider.