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Channels / Web Engagement
Create Personalized Experiences
Like Never Before with indigitall
Download ebook Powering millions of omnichannel interactions every single month.
SOLUTIONS
Turn One-time Visitors
Into Long-term Customers
Deliver Instant Alerts to the Browser
Reach users directly in their browsers with web push notifications, even when they are not on your site.
Create Personalized and Dynamic Site Content
Deliver tailored content directly on your website with customizable content cards.
Provide Real-Time Support 24/7
Enhance user experience with AI-powered web chat functionality.
Unify Support Across Channels
indigitall ensures seamless transitions between AI-driven chatbots and human agents.
SOLUTIONS
Unlock the Power of
Enhanced Web Engagement
Web Push Notifications
Real-time alerts for promotions, updates, and reminders- Match your brand with custom templates
- Behavior-based triggers for personalized notifications
Web Content Cards
- Dynamic content updates to personalize user experiences
- A/B testing to optimize content performance
- User segmentation for targeted content delivery
Web Chat Functionality
- AI-driven chatbots for instant, intelligent interactions
- Customizable workflows to connect existing systems
- 24/7 availability for continuous user support
Contact Center Integration
- Unified platform for managing all chat interactions
- Real-time data sharing for context-aware support
- Templated responses and integrated AI
USE CASES
Web Engagement
Use Cases
Learn more about indigitall AI
SUCCESS STORIES
Chosen by Brands
All Over The World
Success Stories
I have been using indigitall for five years, and I can only recommend it to any marketing professional. It is a fundamental tool in our daily operations for communication and interaction with our entire audience.
20%
Reduction in Customer Service Operating Costs
“indigitall’s platform has helped us to build a custom solution to increase the satisfaction and LTV through Whatsapp.”
“The best thing about indigitall is the closeness; the person who talk to us are always there for what we need. The interface is very simple and user-friendly, which makes the work easier. It is a tool designed for the user.”
"indigitall improved our customers' experience with the development of a powerful WhatsApp bot. Since we put it into production, calls to our customer service have decreased, and customer satisfaction increased by implementing this new service channel. Their support always resolves issues that arise quickly and effectively."
See how Real Madrid and Atletico Madrid took advantage of indigitall's Whatsapp Chatbots to boost fan engagement and sales.
"indigitall has enabled us to strengthen our company’s digital strategy, substantially improving the experience of our existing customers by establishing more personal, contextualized, and segmented communications through the digital web notifications platform."
"Working with the Indigitall platform, especially Web Push, has been a highly valuable experience. Automated campaigns, retargeting, AI-based emails, and many other options allow for highly efficient, effective, and personalized communication through this platform. I highly recommend it."
"The truth is that we have been using it in the company where I work for the last 3-4 years, and the platform is very intelligible and adapts to our needs as a means of communication. It offers a fast service, and we have rarely detected errors. In that case, the indigitall team has resolved the problem very quickly."
"It increased the possibilities of interaction with my clients, opening new channels and new functionalities, which led to an incremental improvement in many business ratios."
CUSTOMER JOURNEY
Channel Orchestration System? Sounds Perfect
Optimize your communications and marketing campaigns from a single platform. AI ensures maximum conversion rates through automation and personalized content on each user's favorite channels.
More about Web Engagement
Which browsers and devices do web push notifications reach?
With indigitall, web push notifications reach people who accepted them on a computer, tablet or phone, even when they are not on your site, as long as the browser is open.
| Where | Browsers | What it takes |
|---|---|---|
| Computer | Chrome, Edge, Firefox, Opera and Safari on Mac | The user accepts the browser's permission |
| Android | Chrome, Edge, Firefox, Opera and Samsung Internet | The user accepts the browser's permission |
| iPhone and iPad | Safari, since iOS 16.4 | The user saves the site to the Home Screen, opens it from that icon and taps a subscribe button |
That user can be reached before leaving any data, as an anonymous user, and once they log in, their devices are linked to their customer ID, as explained in Convert More Customers. Campaigns can be filtered by browser, device type and area.
FAQs: web push notifications with indigitall
Do you have to install indigitall's code on every page of the site?
Yes, so that any page can ask for permission. With Google Tag Manager, one Custom HTML tag triggered on all pages is enough. You also upload two SDK files to the site's main folder, because the service worker has to be served from the same domain. The browser console confirms whether the device was registered.
Is there a web push plugin for WordPress?
Yes. indigitall has a WordPress plugin that you install from the WordPress dashboard by searching for "indigitall". It brings web push notifications, which you can set up in the plugin or, for the advanced features, in the indigitall console. For Shopify there is a dedicated app.
Can you segment web push by city or by behavior?
Yes. In indigitall, a web push campaign can be filtered by areas drawn on a map, by browser and device type, by topics of interest and by visit frequency. Segmentation scripts group users by the time they spend in each section, and retargeting sends a push when an event happens, such as an abandoned cart.
Can you collect data with forms on your website?
Yes. indigitall's in-web messages appear in reserved spaces on your site and can include a form. They are shown by clicks, views or seconds of browsing, and personalized by topic, location and device. The data they collect is exported from the campaign list for the dates you choose, and the statistics show views and CTR.
