CHAT WEB
Chat Web, a chatbot for your website
Convert your website visitors into satisfied and engaged customers. Through the indigitall web chat, have a conversation with your visitors and create a user experience that increases your conversion rates.
AVOID CART ABANDONMENT
Sell Smarter
Allow the bot to spring into action and proactively contact departing visitors, preventing cart abandonment and multiplying checkout rates. indigitall’s web chat can be enabled 24 hours a day, 7 days a week and is capable of having conversations mimicking the naturalness of human conversation.
REACT
Provide a prompt and tailored response.
Providing an immediate and effective response to your customers’ questions about product functionality, receipt times, return conditions, etc. is essential to build trust in your potential customers and create a satisfactory shopping experience.
CROSS SELL AND UP SELL
Deliver a Personalized Service Experience
Apart from offering your customers all the information about the product they are interested in, you can also display related products. If they have contracted a certain plan, you can also offer them an improvement in conditions or a personalized offer if they purchase any other product.
CONTACT CENTER
Generative AI assistant
The indigitall Contact Center allows 5-6 customers to be served simultaneously per agent. Enable uninterrupted service with automated chat bots when agents are unavailable. Create and automate meaningful conversations for customer service, sales, and marketing teams.
Many more benefits
Increase sales
Showing products visually strengthens the purchase decision and can increase the conversion up to 30%.
Reduce abandoned carts
80% of users do not complete the purchase process. With Oct8ne you can reduce cart abandonment up to 33%.
Increase loyalty
70% of customers visit the web again within a month. The conversion of this return reaches 20%.
Boost conversion
Show various products to improve the purchase decision. Apply cross-selling or up-selling techniques when starting the conversation.
Unlimited users
Don’t worry about erasing your data as your website traffic grows. You will be able to save and access that data in any of our paid plans.
