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MCM Category: Features

Features_ContactCenter_3_ES

Post author By admin
Post date 4 October 2021

Features_ContactCenter_0_ES

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Post date 4 October 2021

Features_ContactCenter_1_ES

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Post date 4 October 2021

Features_ChatApp_2_ES

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Post date 4 October 2021

Features_ChatApp_3_ES

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Post date 4 October 2021

Features_ChatApp_1_ES

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Post date 4 October 2021

Features_AI-Chatbot_4_ES

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Post date 4 October 2021

Features_AI-Chatbot_1_ES

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Post date 4 October 2021

Features_AI-Chatbot_2_ES

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Post date 4 October 2021

Features_BestTiming_3_ES

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Post date 4 October 2021

Título proyecto: "Customer Intelligent Journey By indigitall - CIJI"

Número proyecto: IDI-20220517

Ejecución: De 01-02-2022 hasta 31-07- 2023

Objetivo: El objetivo general del proyecto es el desarrollo de un proceso para pasar de una comunicación multicanal, canales aislados que pueden provocar una comunicación masiva al no tener una visión global de la etapa en la que se encuentra el usuario, al cross-channel basada en la construcción de Customer Journey optimizados gracias a la Inteligencia Artificial.

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