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What to do after each call
Booked, moved, “call me later”, “stop calling”: what should happen next for each one.
On-demand webinar · 30 minutes
Thinking about adding AI Voice? Where it fits in the Customer Journey
AI can now phone your customers about appointments, renewals and late payments. A free 30-minute webinar on when that helps, whether people pick up, and what the rules allow.
Meta Business PartnerISO 27001#1 on G2
RecordedThursday, October 22
Length30 minutes · watch anytime
FormatOn-demand recording
SpeakerJosh Rice, CMO, indigitall
Watch the recording
A 30-minute live webinar on LinkedIn- A consent checklist and a 90-day plan
- Q&A at the end. Bring your own question
Powering millions of omnichannel interactions every single month.
81%of US adults don't answer calls from numbers they don't know, so what customers see before the phone rings matters (Pew Research Center, 2020)
2024the year the FCC put AI calls under the same rules as robocalls: you need the customer's permission first (FCC Declaratory Ruling, Feb 2024)
18.8%of appointments missed across 10 clinics at a large US hospital: the gap a reminder call is meant to close (BMC Health Services Research, 2016)
What we cover
30 minutes, five questions
The questions businesses ask before letting AI phone their customers.
1:00 pm
Where does an AI call fit?
Next to your emails and texts: which moments deserve a call, and which don't.
1:07 pm
Will customers pick up?
What the customer sees before the phone rings, and why it matters.
1:12 pm
Is it allowed?
What permission you need, what the call has to say first, and what the FCC's 2024 ruling changed.
1:18 pm
What happens after the call?
Every way a call can end, and what your other messages should do next.
1:25 pm
Your questions
Bring the customer call you'd most like to hand to AI.
You leave with
Three things to use the next day
A consent checklist
What you need from customers before an AI calls them. Ready to hand to your lawyer.
A 90-day plan
Start with one type of call, track one result, then expand.
Your host
Josh Rice
CMO, indigitallJosh hosts a 30-minute webinar for businesses thinking about letting AI phone their customers: when a call helps, whether people pick up, and what the rules allow. Then your questions.
Questions
Who is this for?
Owners and teams that send appointment reminders, renewals, payment notices or booking confirmations, and wonder whether an AI phone call would help.
Is it a product pitch?
No. It's about the decisions behind letting AI phone your customers, and the mistakes to avoid, whatever tools you use.
Does it cover compliance?
We cover what permission you need before an AI calls, what the call has to say first, and calling hours. It isn't legal advice, so take the checklist to your lawyer.
On-demand webinar · 30 minutes
Should AI be phoning your customers?
Recorded Thursday, October 22. 30 free minutes, watch anytime.
