Webinar: AI Voice: where the call fits, and what happens after hang-up

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81%of US adults don't answer calls from unknown numbers (Pew Research Center, 2020)
2024the year the FCC confirmed an AI voice is an “artificial voice” under the robocall rules (FCC Declaratory Ruling, Feb 2024)
18.8%no-show rate across 10 clinics at a large US hospital (BMC Health Services Research, 2016)
The call, in five parts

One journey, start to finish

Most teams build the call and stop there. We follow it from the reminder nobody answered to the 60 seconds after hang-up.

Part 1

Where it fits

Push, then email, then the AI call, then a text. React to a form within the hour. Stop when the goal is met.

Part 2

The opt-in

Six places to collect consent, stored by purpose. A reschedule yes is not a marketing yes.

Part 3

The call

Announced first, from a number they know. The first line says who's calling, that it's AI, and that it's recorded.

Part 4

7 outcomes

Confirmed, rescheduled, declined, asked for a person, no answer, wrong person, opted out. Each one sends the journey somewhere different.

Part 5

After hang-up

The confirmation, the payment link, the CRM update and the handover, all in the first 60 seconds.

You leave with

Three things to use the next day

The 7-outcome map

Every result an AI call should write back, and where each one sends the journey.

A consent checklist

What good consent says and where it lives. Built to take to your counsel.

A 90-day plan

One journey, one number, then scale.

Your host

Josh Rice

CMO, indigitall

In 30 minutes, Josh walks through one AI Voice journey: the opt-in, the call, and everything that happens in the 60 seconds after hang-up. Then your questions.

Live demo30 minutesQ&A at the end

Save your seat

  • 30 minutes, live, with a working demo
  • The 7-outcome map and the consent checklist
  • Q&A at the end. Bring your hardest journey

    Powering millions of omnichannel interactions every single month.

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    nestle

    Questions

    Who is this for?

    Marketing, CX and operations teams that run reminders, renewals, payments or lead follow-up, and want to add AI calls without breaking the rest of the journey.

    Is it a product pitch?

    No. You see one journey end to end, the decisions behind it and the mistakes to avoid. The same thinking applies to whatever stack you use.

    Does it cover compliance?

    We cover how consent is collected and stored by purpose, what the first line of the call has to say, and calling hours and caps. It isn't legal advice, so take the checklist to your counsel.

    Live · 30 minutes

    See the whole call, and what happens after it

    One journey, start to finish, then your questions.

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