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Customer Engagement Platform

AI-Native Customer Engagement.
One Platform. Every Interaction. Zero Silos.

Powering millions of omnichannel interactions every single month.

We See Your Future, and It’s Powered by Our AI

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indigitall® Omni AI

We blend robust, AI-powered marketing automation with state-of-the-art AI to create an unmatched control of your customer lifecycle, from first touch to support and advocacy.

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Customer Engagement Powered by Next-Generation AI

02

Manage the Full Customer Journey

Advanced generative AI, machine learning, and predictive analytics help craft hyper-personalized campaigns, optimize engagement, and increase conversions.

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Create Deeper Connections with Your Audience

03

Omnichannel Optimization

Connect with your customers across channels, ensuring that your messaging is not only timely but also impactful.

Why indigitall

Empower Your Marketing and Support Teams, We'll Show You How

04

indigitall® Platform

Our customer journey platform empowers you to connect with your customers across channels. From first touch to support and advocacy.

Product overview
indigitall® AI
customer journey We See Your Future, and It’s Powered by Our AI

SUCCESS STORIES

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"I have been using indigitall for five years, and I can recommend it to any marketing professional. It is a fundamental tool in our daily operations for communication and interaction with our entire audience."

Incapto Use Case

20%

Reduction in Customer Service Operating Costs

“indigitall’s platform has helped us to build a custom solution to increase the satisfaction and LTV through Whatsapp.”

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“The best thing about indigitall is the closeness; the people who talk to us are always there for what we need. The interface is very simple and user-friendly, which makes the work easier. It is a tool designed for the user.”

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"indigitall improved our customers' experience with the development of a powerful WhatsApp bot. Since we put it into production, calls to our customer service have decreased, and customer satisfaction increased by implementing this new service channel. Their support always resolves issues that arise quickly and effectively."

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"indigitall has enabled us to strengthen our company’s digital strategy, substantially improving the experience of our existing customers by establishing more personal, contextualized, and segmented communications through the digital web notifications platform."

SOLUTIONS

Creating seamless experiences that turn every customer interaction into a meaningful connection and lasting growth.

INBOUND & OUTBOUND CHANNELS

Channels That Reach
Users Whereever They Are

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CDP

AI Voice

AI Agents

Encrypted Push Notifications

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Whatsapp

SMS/RCS

Push Notifications

Web Engagement

Mobile Wallet

Chatbot

Email

Instagram

Telegram

Facebook Messenger

app customization

Web Customization

app customization

App Customization

Mobile App Engagement

INDUSTRIES & SECTORS

Expertise for Your Type
of Business

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The indigitall way

An Easier Way to Make
Data-Driven Decisions

70%

Of customer support chats resolved successfully without human intervention

30%

Increase in lead conversion with AI Agents

80%

Increase in average
user lifetime

4x

Increase in
purchases per user

Why choose indigitall?

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