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Channels / AI Voice
AI Voice Agents That Speak, Solve, and Scale Your Support
Your favorite brands,
powered by indigitall
NEW IN
A Human-Like Conversation is the Start of a Great Resolution
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Converses. Automate. Resolves.
Meet your new 24/7 support specialist. Our AI Voice Agent doesn't just "answer" calls; it understands intent. From scheduling appointments and updating tickets to authenticating users and launching proactive outreach, it handles high call volumes without human intervention.
- Resolve: Instant answers to FAQs without the hold music.
- Connect: Automatic CRM updates during the call.
- Scale: Handle thousands of simultaneous calls without increasing headcount.
Beyond Simple Interactive Voice Response (IVR)
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It integrates, executes and scales.
Move past frustrating "press 1 for support" menus. Our Multi-Agent System uses a Voice Bot to analyze natural language in real-time. It instantly directs the caller to a specialized AI Agent or ensures a warm handoff to the right human agent, complete with full context.
One Voice, Every Channel.
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Agents that orchestrate
Deploy AI Voice agents, on phone, through the web, and on Whatsapp and manage all of your support in the channels your customers use most.
A seamless experience in every channel
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Unified Conversations, Guaranteed Context.
Our Contact Center and CDP platform keeps the user's context active regardless of the channel: email, chat, phone or networks.
No repetition. No loss of information. No friction.
Intelligence that adapts to your ecosystem. Experiences that make an impact.
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MCP connection
We implement the Model Context Protocol (MCP), an open protocol that allows AI to integrate in real time with external data and tools. Thus, we scale your solutions in an agile and secure way, facilitating interoperability with databases, internal APIs and local files.
Our basics
Break down language barriers with powerful multilingual chatbots
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Multilingual
Connecting with customers around the world, without the need for translators.
Rich AI voice support + omnichannel operational channels: A winning combination
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Interactive assistance
Deliver multimedia offerings during a voice chat and gather feedback quickly and easily with emoji-based feedback collection.
Integration of customized Webhooks for maximum flexibility
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Customize
Connect your AI chatbot to crucial systems such as order processing and tracking, inventory management, etc., to keep your customers informed at every stage of their journey.
SOLUTIONS
Smarter assistance,
happier customers
-Powered by AI
24/7 automated assistance
Resolve up to 90% of queries instantly with AI-powered multilingual chatbots.
Omnichannel deployment
Offer intelligent and immediate support to your customers through WhatsApp capabilities.
Hyper-personalized interaction
Provides contextual responses, tailored to the user’s behavior, preferences and history.
Cost-effective scalability
Reduce support costs by 40-50% and increase your NPS by 25% with AI automation.
SUCCESS CASES
Helping brands
worldwide
See More Success Stories
"I have been using indigitall for five years now and I can recommend it to any marketer. It is a fundamental tool in our daily operations to communicate and interact with our entire audience."
20%
Reduction in Customer Service Operating Costs
"indigitall's platform has helped us build a customized solution to increase satisfaction and LTV through WhatsApp."
"The best thing about indigitall is the proximity; the people we talk to are always there for what we need. The interface is very simple and easy to use, which makes it easy to work with. It's a tool designed for the user."
"indigitall improved our customer experience with the development of a powerful WhatsApp bot. Since we implemented it, calls to our customer service have decreased, and customer satisfaction increased thanks to this new service channel. Their support always resolves issues quickly and effectively."
Discover how Real Madrid and Atlético de Madrid leveraged indigitall's WhatsApp Chatbots to drive fan engagement and sales.
"indigitall has enabled us to strengthen our company's digital strategy, substantially improving our existing customer experience through more personal, contextualized and segmented communications via the web notifications platform."
"Working with indigitall's platform, especially Web Push, has been a very valuable experience. The automated campaigns, retargeting, AI-based emails and many other options allow for highly efficient, effective and personalized communication. I highly recommend it."
"The truth is that we have been using it in the company where I work for the last 3-4 years, and the platform is very intuitive and adapts to our needs as a means of communication. It offers a fast service, and we have rarely detected errors. In that case, the indigitall team has solved the problem very quickly."
"It increased the possibilities for interaction with my customers, opening up new channels and functionalities, leading to incremental improvement in many business ratios."
CUSTOMER JOURNEY
A channel orchestration system? Sounds perfect!
Optimize your communications and marketing campaigns from a single platform. AI ensures the highest conversion rates through automation and personalized content on each user's favorite channels.
