indigitall Omni AI 
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Channels / CDP
Drive Hyper-Personalization with a Real-Time Customer Data Platform
Your favorite brands,
powered by indigitall
Solving Data Challenges
Fragmented data silos, unresolved customer identities, and a lack of a unified 360-degree view.
Disconnected data silos
Fragmented interactions across web, app, and stores prevent a single, continuous customer journey
Unresolved customer identities
Unlinked identifiers leave a high number of visitors anonymous and their profiles incomplete
Decision-making driven by guesswork
Slow data forces marketing guesswork instead of intelligent, real-time activation
Poor CRM Data Quality
Incomplete or “corrupt” customer records lead to inaccurate segmentation and irrelevant, generic messaging.
NEW IN
Finally, a True 360° View of Your Customer
01
See every interaction in one unified profile. Our platform integrates with your existing software (CRM, ERP) so you can finally see all of your customer data in one place.
- Improve data quality by 40% using real-time behavioral enrichment to ensure every record is accurate
- Eliminate data silos by using a unique identifier to unify fragmented opt-ins
Master Your Audience Segments
02
Once your data is unified, you can build, enrich, and manage audiences with unparalleled precision. Move beyond static lists to create living segments that power truly relevant marketing.
- Enable real-time synchronization to transform static lists into living segments that are always up-to-date and ready for action
- Achieve hyper-precision by segmenting audiences based on interests, geolocation, and behavioral triggers
- Target with predictive intelligence using AI to anticipate future actions
Turn Insights into Action with Intelligent Automation
03
Data is only valuable when you use it. Instantly activate your customer segments across any channel, at any time and gather most first party data with AI Agents.
- Orchestrate journeys by triggering automated messages based on real-time customer behaviors
- Maximize results with predictive AI that automatically identifies the "Best Moment" and the most effective path to reach each individual
- Execute autonomous tasks through AI agents that proactively manage bookings, recover abandoned carts, and update your CRM systems in real time
Effortless to Set Up, Powerful to Use
04
We made powerful technology accessible. Our CDP is designed to be both intuitive and incredibly effective.
- Deploy rapidly using your existing data systems.
- Add leads to segments automatically with automated triggers.
- Connect effortlessly to your CRM or ERP with native modules that automate data synchronization.
Unlock Tomorrow's Insights, Today
05
Identify behavioral patterns, measure results and optimize your strategy in real time.
- Predict future behaviors and detect shifting trends using machine learning to anticipate customer needs and prevent churn,.
- Measure real-time impact through advanced dashboards that provide total access to campaign performance and behavioral data
- Optimize instantly by identifying strategy gaps and leveraging AI to automatically select the most effective path for every user
SUCCESS CASES
Helping brands
worldwide
See More Success Stories
"I have been using indigitall for five years now and I can recommend it to any marketer. It is a fundamental tool in our daily operations to communicate and interact with our entire audience."
20%
Reduction in Customer Service Operating Costs
"indigitall's platform has helped us build a customized solution to increase satisfaction and LTV through WhatsApp."
"The best thing about indigitall is the proximity; the people we talk to are always there for what we need. The interface is very simple and easy to use, which makes it easy to work with. It's a tool designed for the user."
"indigitall improved our customer experience with the development of a powerful WhatsApp bot. Since we implemented it, calls to our customer service have decreased, and customer satisfaction increased thanks to this new service channel. Their support always resolves issues quickly and effectively."
Discover how Real Madrid and Atlético de Madrid leveraged indigitall's WhatsApp Chatbots to drive fan engagement and sales.
"indigitall has enabled us to strengthen our company's digital strategy, substantially improving our existing customer experience through more personal, contextualized and segmented communications via the web notifications platform."
"Working with indigitall's platform, especially Web Push, has been a very valuable experience. The automated campaigns, retargeting, AI-based emails and many other options allow for highly efficient, effective and personalized communication. I highly recommend it."
"The truth is that we have been using it in the company where I work for the last 3-4 years, and the platform is very intuitive and adapts to our needs as a means of communication. It offers a fast service, and we have rarely detected errors. In that case, the indigitall team has solved the problem very quickly."
"It increased the possibilities for interaction with my customers, opening up new channels and functionalities, leading to incremental improvement in many business ratios."
CUSTOMER JOURNEY
A channel orchestration system? Sounds perfect!
Optimize your communications and marketing campaigns from a single platform. AI ensures the highest conversion rates through automation and personalized content on each user's favorite channels.
