Discover indigitall Omni AI: the intelligence behind every seamless interaction.

We’re unifying our AI capabilities under one powerful name. Discover how indigitall Omni AI transforms complex data into seamless customer journeys.

If there’s one truth in modern customer engagement, it’s this: Accuracy beats noise.

Your customers don’t want more messages. They want the right message. They want it on the channel they actually check, at the exact moment they’re ready to buy, and in the language they speak.

Achieving that level of accuracy manually is impossible. You can’t personally predict the behavior of a million individual users.

But indigitall Omni AI can.

Today, we’re proud to introduce indigitall Omni AI: the new unified identity for the AI ​​engine built into our platform. It’s the invisible brain working around the clock to ensure your campaigns not only deliver, but are truly felt.

What is indigitall Omni AI?

indigitall Omni AI is the suite of intelligent technologies that powers your customer journeys. It combines Generative AI (to create), Predictive AI (to anticipate), and Conversational AI (to interact) in a seamless ecosystem.

It’s not just a chatbot or an email subject line generator. It’s a comprehensive layer of intelligence that learns from your data to optimize every touchpoint.

The 3 Pillars of indigitall Omni AI

1. Predictive Intelligence: The End of Guessing

Marketing often feels like a gamble. Will they open this email? Is 9 AM too early for a push notification?

indigitall Omni AI eliminates guesswork by analyzing historical behavior to predict future actions.

Best Send Time: The AI ​​learns when each individual user is most active and triggers messages at that precise moment.

Best Channel Selection: Stop wasting money sending SMS messages to users who only interact with WhatsApp. Our AI routes messages to the channel where conversion is most likely.

Churn Prediction: Identify customers who are quietly drifting away before they leave, allowing you to instantly activate automated retention flows.

2. Generative Power: Scale your creativity

Personalization at scale used to mean “insert [Name] here.” Not anymore.

With our built-in Generative AI, you can produce hyper-relevant content in seconds, not hours.

Instant Content Creation: Generate compelling copy for emails, push notifications, and landing pages tailored to specific tones (witty, urgent, professional).

Fluid Translation: Break down language barriers instantly. Create a campaign in Spanish and let Omni AI localize it for your English, Portuguese, or French audiences, ensuring cultural nuances are maintained.

Image Generation: Create unique visual assets that match your campaign context without needing a designer for each variation. 3. Conversational Automation: Always-On Support

Your customers don’t sleep, and neither should your support team.

Next-Generation AI Agents: These aren’t the robotic chatbots of the past. indigitall Omni AI agents use Natural Language Processing (NLP) to understand intent, sentiment, and context. They can handle complex inquiries, from order tracking to product recommendations, freeing up your human team for high-value interactions.

Sentiment Analysis: Automatically measure your customers’ mood during interactions to immediately escalate frustrated users to human agents.

Why “Omni”?

We call it Omni AI because it doesn’t live in a silo. It thrives on connections.

Connect your data with your delivery. Connect your WhatsApp strategy with your email strategy. Ensure that the intelligence gained from a website visit informs the next push notification.

The future is smart.

The launch of the indigitall Omni AI name marks a renewed commitment to innovation. As we roll out new features, such as advanced customer journey route optimization and deeper sentiment analysis, they will all operate under this banner, working together to make your marketing smarter, faster, and more human.

Ready to see the brains behind the platform?