Master Supply Chain Visibility & Enhance Customer Trust

01

Deploy intelligent agents on your website and app to act as a 24/7 logistics support specialist. Guide customers through complex processes like real-time shipment tracking and managing returns, and watch your customer satisfaction scores climb as support costs plummet.

• 24/7 multilingual support for a global customer base
• Slash "Where Is My Order?" (WISMO) inquiry volume
• Instant, personalized answers for any tracking or delivery question

02

Create automated, personalized communication flows. From the moment an order is confirmed to post-delivery feedback campaigns, orchestrate messages across push notifications, SMS, email, and in-app messaging for a truly connected delivery experience.

• Automate the entire last-mile communication funnel
• Personalize messages based on delivery status, location, and customer preferences
• Real-time analytics to track engagement and delivery success

03

Send instant push notifications for every critical delivery milestone. Deliver real-time alerts for shipped packages, delivery delays, and out-for-delivery reminders with higher open rates than email, ensuring your customers see vital information immediately.

• Higher engagement than traditional channels like email
• Build a direct line of communication with every customer
• Drive immediate action with interactive notifications for tracking and rescheduling

04

Reach your entire customer base, even without an app. Use web push notifications to announce major service updates, alert users to holiday shipping deadlines, and promote new tracking features, ensuring every customer stays informed.

• Drastically reduce support calls during widespread service disruptions
• Build a direct communication channel with a simple one-click opt-in
• Drive targeted traffic directly to your tracking portal or service announcements