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Channels / Whatsapp

Be everywhere,
anytime with smarter
notifications

Your favorite brands,
powered by indigitall

SOLUTIONS

Turn Conversations into Conversions

Reach customers directly with personalized, outbound messages.

Resolve, Retain, and Delight

Provide customers with instant, support through WhatsApp’s inbound messaging capabilities.

Save Time, Boost Results

Simplify your WhatsApp campaigns with indigitall’s automation capabilities.

Captivate and Convert

Stand out in crowded inboxes with rich media and interactive content

Amplify Your Impact

Combine WhatsApp with SMS, email, and push notifications to create a cohesive customer journey that maximizes engagement and ROI

SOLUTIONS

Outbound Messaging

  • Personalized templates for promotions, alerts, and reminder
  • Behavior-based triggers for timely, relevant messaging
  • High open rates to ensure your messages get seen and acted on

Inbound Messaging

  • AI-driven chatbots for instant, accurate responses
  • Customizable workflows to align with your business needs
  • Seamless handoff to human agents for complex queries

Automation

  • Automated workflows for recurring campaigns
  • Real-time analytics to monitor engagement and ROI
  • Integration with CRM systems for unified customer data
whatsapp rich media

Rich Media and Interactive Content

  • Multimedia-rich content for engaging user experiences
  • Interactive elements to drive higher engagement
  • Customizable templates for consistent branding

Omnichannel Integration

  • Unified platform for managing all messaging channels
  • Sequential campaigns to reinforce messages across channels
  • Real-time analytics to track performance and optimize campaigns

FEATURES

1

Customer Support & Service

Provide instant support via WhatsApp, answering FAQs, resolving issues, and guiding users through troubleshooting.

2

Order & Shipping Notifications

Send order confirmations, shipping updates, and delivery tracking links to keep customers informed.

3

Appointment Reminders

Automate appointment confirmations, reminders, and rescheduling.

4

Marketing & Promotions

Share sales directly with customers to drive engagement and conversions.

5

Two-Way Authentication

Send one-time passwords (OTPs), login alerts, and fraud detection notifications securely.

6

Feedback & Surveys

Collect customer feedback, reviews, or conduct quick surveys to improve service quality.

7

Payment & Invoice Notifications

Send payment reminders, e-receipts, and invoice links for seamless transactions.

8

Event Invitations & RSVPs

Share event details, send invites, and manage attendee confirmations via WhatsApp.

9

Lead Nurturing & Follow-ups

Engage potential customers with personalized follow-ups, product recommendations, & drips.

1

Customer Support & Service

Provide instant support via WhatsApp, answering FAQs, resolving issues, and guiding users through troubleshooting.

2

Order & Shipping Notifications

Send order confirmations, shipping updates, and delivery tracking links to keep customers informed.

3

Appointment Reminders

Automate appointment confirmations, reminders, and rescheduling.

4

Marketing & Promotions

Share sales directly with customers to drive engagement and conversions.

5

Two-Way Authentication

Send one-time passwords (OTPs), login alerts, and fraud detection notifications securely.

6

Feedback & Surveys

Collect customer feedback, reviews, or conduct quick surveys to improve service quality.

7

Payment & Invoice Notifications

Send payment reminders, e-receipts, and invoice links for seamless transactions.

8

Event Invitations & RSVPs

Share event details, send invites, and manage attendee confirmations via WhatsApp.

9

Lead Nurturing & Follow-ups

Engage potential customers with personalized follow-ups, product recommendations, & drips.

SUCCESS STORIES

okdiario background

I have been using indigitall for five years, and I can only recommend it to any marketing professional. It is a fundamental tool in our daily operations for communication and interaction with our entire audience.

Incapto Use Case

20%

Reduction in Customer Service Operating Costs

“indigitall’s platform has helped us to build a custom solution to increase the satisfaction and LTV through Whatsapp.”

proclinic background wide

“The best thing about indigitall is the closeness; the person who talk to us are always there for what we need. The interface is very simple and user-friendly, which makes the work easier. It is a tool designed for the user.”

Wible Background

"indigitall improved our customers' experience with the development of a powerful WhatsApp bot. Since we put it into production, calls to our customer service have decreased, and customer satisfaction increased by implementing this new service channel. Their support always resolves issues that arise quickly and effectively."

soccer fan background

See how Real Madrid and Atletico Madrid took advantage of indigitall's Whatsapp Chatbots to boost fan engagement and sales.

bed bath and beyond

"indigitall has enabled us to strengthen our company’s digital strategy, substantially improving the experience of our existing customers by establishing more personal, contextualized, and segmented communications through the digital web notifications platform."

novaventa

"Working with the Indigitall platform, especially Web Push, has been a highly valuable experience. Automated campaigns, retargeting, AI-based emails, and many other options allow for highly efficient, effective, and personalized communication through this platform. I highly recommend it."

diario sport

"The truth is that we have been using it in the company where I work for the last 3-4 years, and the platform is very intelligible and adapts to our needs as a means of communication. It offers a fast service, and we have rarely detected errors. In that case, the indigitall team has resolved the problem very quickly."

rentik

"It increased the possibilities of interaction with my clients, opening new channels and new functionalities, which led to an incremental improvement in many business ratios."

CUSTOMER JOURNEY

Channel Orchestration System? Sounds Perfect

Optimize your communications and marketing campaigns from a single platform. AI ensures maximum conversion rates through automation and personalized content on each user's favorite channels.

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