
Your favorite brands,
powered by indigitall
SOLUTIONS
Elevate your Whatsapp
Strategy to Engage,
Convert, and Retain
Turn Conversations into Conversions
Reach customers directly with personalized, outbound messages.
Resolve, Retain, and Delight
Provide customers with instant, support through WhatsApp’s inbound messaging capabilities.
Save Time, Boost Results
Simplify your WhatsApp campaigns with indigitall’s automation capabilities.
Captivate and Convert
Stand out in crowded inboxes with rich media and interactive content
Amplify Your Impact
Combine WhatsApp with SMS, email, and push notifications to create a cohesive customer journey that maximizes engagement and ROI
SOLUTIONS
Unified Engagement Across
Platforms

Outbound Messaging
Personalized templates for promotions, alerts, and reminder
Behavior-based triggers for timely, relevant messaging
High open rates to ensure your messages get seen and acted on

Inbound Messaging
AI-driven chatbots for instant, accurate responses
Customizable workflows to align with your business needs
Seamless handoff to human agents for complex queries

Automation
Automated workflows for recurring campaigns
Real-time analytics to monitor engagement and ROI
Integration with CRM systems for unified customer data

Rich Media and Interactive Content
Multimedia-rich content for engaging user experiences
Interactive elements to drive higher engagement
Customizable templates for consistent branding

Omnichannel Integration
Unified platform for managing all messaging channels
Sequential campaigns to reinforce messages across channels
Real-time analytics to track performance and optimize campaigns

FEATURES
Whatsapp
Use Cases
1
Customer Support & Service
Provide instant support via WhatsApp, answering FAQs, resolving issues, and guiding users through troubleshooting.
2
Order & Shipping Notifications
Send order confirmations, shipping updates, and delivery tracking links to keep customers informed.
3
Appointment Reminders
Automate appointment confirmations, reminders, and rescheduling.
4
Marketing & Promotions
Share sales directly with customers to drive engagement and conversions.
5
Two-Way Authentication
Send one-time passwords (OTPs), login alerts, and fraud detection notifications securely.
6
Feedback & Surveys
Collect customer feedback, reviews, or conduct quick surveys to improve service quality.
7
Payment & Invoice Notifications
Send payment reminders, e-receipts, and invoice links for seamless transactions.
8
Event Invitations & RSVPs
Share event details, send invites, and manage attendee confirmations via WhatsApp.
9
Lead Nurturing & Follow-ups
Engage potential customers with personalized follow-ups, product recommendations, & drips.
1
Customer Support & Service
Provide instant support via WhatsApp, answering FAQs, resolving issues, and guiding users through troubleshooting.
2
Order & Shipping Notifications
Send order confirmations, shipping updates, and delivery tracking links to keep customers informed.
3
Appointment Reminders
Automate appointment confirmations, reminders, and rescheduling.
4
Marketing & Promotions
Share sales directly with customers to drive engagement and conversions.
5
Two-Way Authentication
Send one-time passwords (OTPs), login alerts, and fraud detection notifications securely.
6
Feedback & Surveys
Collect customer feedback, reviews, or conduct quick surveys to improve service quality.
7
Payment & Invoice Notifications
Send payment reminders, e-receipts, and invoice links for seamless transactions.
8
Event Invitations & RSVPs
Share event details, send invites, and manage attendee confirmations via WhatsApp.
9
Lead Nurturing & Follow-ups
Engage potential customers with personalized follow-ups, product recommendations, & drips.
SUCCESS STORIES
Chosen by Brands
All Over The World


I have been using indigitall for five years, and I can only recommend it to any marketing professional. It is a fundamental tool in our daily operations for communication and interaction with our entire audience.
Marcos Fernandez - Social Media Manager


20%
Reduction in Customer Service Operating Costs
“indigitall’s platform has helped us to build a custom solution to increase the satisfaction and LTV through Whatsapp.”
Head of Digital


“The best thing about indigitall is the closeness; the person who talk to us are always there for what we need. The interface is very simple and user-friendly, which makes the work easier. It is a tool designed for the user.”
Jordi Aymar- CMO at Proclinic Group


"indigitall improved our customers' experience with the development of a powerful WhatsApp bot. Since we put it into production, calls to our customer service have decreased, and customer satisfaction increased by implementing this new service channel. Their support always resolves issues that arise quickly and effectively."
Customer Support Manager

See how Real Madrid and Atletico Madrid took advantage of indigitall's Whatsapp Chatbots to boost fan engagement and sales.


"indigitall has enabled us to strengthen our company’s digital strategy, substantially improving the experience of our existing customers by establishing more personal, contextualized, and segmented communications through the digital web notifications platform."
Adrián Valenzuela - Chief Digital Officer


"Working with the Indigitall platform, especially Web Push, has been a highly valuable experience. Automated campaigns, retargeting, AI-based emails, and many other options allow for highly efficient, effective, and personalized communication through this platform. I highly recommend it."
Training and Communications Analyst


"The truth is that we have been using it in the company where I work for the last 3-4 years, and the platform is very intelligible and adapts to our needs as a means of communication. It offers a fast service, and we have rarely detected errors. In that case, the indigitall team has resolved the problem very quickly."
Deputy Director


"It increased the possibilities of interaction with my clients, opening new channels and new functionalities, which led to an incremental improvement in many business ratios."
Marketing, Producto & CX Director

CUSTOMER JOURNEY
Channel Orchestration System? Sounds Perfect
Optimize your communications and marketing campaigns from a single platform. AI ensures maximum conversion rates through automation and personalized content on each user's favorite channels.

