
Travel & Hospitality
Transform Travel & Tourism:
One Unified Platform
For Seamless Guest Engagement
Your favorite brands,
powered by indigitall
Travel-Tailored Solutions
For Every Stage of the Journey
See Product Overview
Encrypted Push
01
Send secure, high-priority messages to guests, such as booking confirmations and payment reminders. Send real-time operational updates like gate changes or room readiness alerts, ensuring travelers stay informed throughout their journey.
- High open rates for critical communications
- Significant cost savings compared to SMS
- Reduced last-minute cancellations

AI Concierge Chatbot
02
An AI-powered chatbot handles common guest inquiries, such as FAQs about amenities, policies, or local recommendations, in multiple languages. Assist with booking modifications, provides real-time travel updates, and can escalate complex issues to human agents when needed.
- High automation rate for routine queries
- Improved guest satisfaction scores
- Reduced operational costs

Dynamic Web Push
03
Re-engage potential guests who have shown interest but haven’t completed bookings. Deliver personalized offers, such as limited-time discounts or package deals, based on browsing behavior.
- Higher engagement than email marketing
- Increased direct bookings
- Proactive and personalized messages

Omnichannel Customer Journeys
04
Coordinate messaging across multiple channels—such as email, WhatsApp, and in-app notifications—to guide guests through each stage of their journey. Automated campaigns ensure timely communication, from pre-trip reminders to post-stay feedback requests, creating a cohesive and personalized experience.
- Improved campaign performance
- Higher guest retention rates
- Centralized tracking and analytics






CUSTOMER JOURNEY
Channel orchestration system? Sounds perfect
Optimize your communications and marketing campaigns from a single platform. AI ensures maximum conversion rates through automation and personalized content on each user's favorite channels.


The indigitall way
An Easier Way to Make
Data-Driven Decisions
15x

Increase in
sessions per user
32x
Increase in customer
lifetime value
80%

Increase in average
user lifetime
4x
Increase in
purchases per user
Why choose indigitall?