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Channels / Instagram

Instagram Chatbots
That Cut Costs &
Boost Satisfaction

Your favorite brands,
powered by indigitall

Powered by AI

24/7 Automated Assistance on Instagram

Resolve up to 90% of queries instantly with AI chatbots—no human agents needed, even outside business hours.

Seamless Instagram Integration

Engage users directly in Instagram with a native, frictionless experience, no app downloads required.

Hyper-Personalized Conversations

Deliver context-aware responses based on user behavior, preferences, and past interactions—all within Instagram.

Cost-Efficient Scalability

Reduce support costs by 40-50% while boosting customer satisfaction (NPS) by 25% with AI automation.

How We Deliver:

Natural Language Processing (NLP) for Instagram

  • Human-like conversations with intent recognition
  • Supports 100+ languages for global audiences

Smart Self-Service

  • Instant answers to FAQs without live agents
  • Automated order updates, booking confirmations, and account alerts
  • Smooth handoff to human agents when needed

Make your Instagram ads work better

  • AI-powered shopping assistants & cart recovery
  • Personalized product recommendations
  • Exclusive promotions & discounts via Instagram

Secure & Compliant Messaging

  • End-to-end encryption for sensitive data
  • GDPR-compliant customer interactions
  • Role-based access controls for team management

CUSTOMER JOURNEY

Channel Orchestration System? Sounds Perfect

Optimize your communications and marketing campaigns from a single platform. AI ensures maximum conversion rates through automation and personalized content on each user's favorite channels.

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