The key to good communication is that you take into account the users preferences. And what better way than asking him/her directly. Interactive notifications allow, in the notification itself, to ask the user and give him/her two options for answers. In this way, depending on what you answer, we will know if you want or do not want a product or service, if you like it or not, or if you agree or not or even if you are satisfied or not with us
Interactive communications allow us multiple use cases:
- Conduct satisfaction surveys with the company ("are you happy with us, with our service?") Know preferences or preferences,
- Rate our application, and refer the user to Google Play or Apple Store to score it
- Conduct surveys to the audience in real time: "Do you agree with the measures taken by the Government ...."
- To know tastes or preferences, to improve the segmentation in future communications: "Do you want to be informed of our promotions", "" you want to keep up with our Newsletter?"
Furthermore, depending on the results of our Clients responses, we can generate interest groups (for example, those that have answered Yes to campaign X) for future, more segmented communications, feed our CRM based on those preferences and generate new leads for future commercial actions.
Do not stop asking your Clients!
Sending with images stimulates the recipient to display the messages and activates the desire to click to find out more, to obtain a benefit.
The indigitall platform enables you to segment, in accordance with the user’s browsing profile in your application and/or website, their tastes and preferences.
Improve customer experience in your application and/or website with our integrated library that enables you to carry out communications in accordance with the user’s position.
Interactive notifications enable you to ask and listen to your user without the need to open the application, to better know their interests and to conduct satisfaction surveys.
We generate a weekly and monthly report for you with all the information on your campaigns. You will be able to measure your customers’ conversion and assess your campaign’s success.