{"id":415,"date":"2025-05-08T20:50:55","date_gmt":"2025-05-08T20:50:55","guid":{"rendered":"https:\/\/indigitall.com\/?page_id=415"},"modified":"2026-10-30T14:03:58","modified_gmt":"2026-10-30T14:03:58","slug":"integrations","status":"publish","type":"page","link":"https:\/\/indigitall.com\/en\/integrations\/","title":{"rendered":"Integrations"},"content":{"rendered":"","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false},"class_list":["post-415","page","type-page","status-publish","hentry"],"acf":{"flexible_content":[{"acf_fc_layout":"hero_page","background_type":"image","dark_filter":0,"background_image":2562,"background_image_mobile":2559,"background_video":null,"background_video_mobile":null,"pretitle":"Integrations","pretitle_font_size":"","title":"Integrations That \r\nRun Like Silk\r\n\r\n\r\n","title_font_size":"","subtitle":"","subtitle_font_size":"","button_1":{"title":"","url":"#getstarted","target":""},"button_2":{"title":"Learn more","url":"https:\/\/documentation.indigitall.com\/","target":"_blank"},"icon_button_2":null,"download_ebook":false,"ebook_title":"","extra_content":"none","title_cards":"","cards":null,"brands_custom_background_color":false,"brands_background_color":"","custom_brands":false,"brands":null},{"acf_fc_layout":"title_list_image","title":"Connect with your existing eco-system to automate, personalize, and optimize your messaging across multiple channels.","list":[{"item":"CRM & Marketing Automation"},{"item":"E-commerce & CMS Platforms"},{"item":"API & Webhooks for Custom Integrations"}],"image":2622},{"acf_fc_layout":"sections_fixed_images","design":"","title":"Connect All Your Platforms \r\nLike A Breeze","link":"","sections":[{"title":"Salesforce Integration","subtitle":"","index":"01","text":"","link":{"title":"LEARN MORE","url":"https:\/\/documentation.indigitall.com\/docs\/salesforce-marketing-cloud","target":"_blank"},"list":[{"item":"Send PKPASS files"},{"item":"Improve the customer experience"},{"item":"Include media-rich images, videos and GIFS"},{"item":"Increase lead generation with web and app push"},{"item":"Increase campaign ROI"},{"item":"Check out real-time analytics"}],"tag":"","media_type":"image","image":2566,"image_mobile":null,"video":null,"video_mobile":null},{"title":"HubSpot Integration","subtitle":"","index":"02","text":"","link":{"title":"Learn more","url":"https:\/\/documentation.indigitall.com\/docs\/hubspot","target":"_blank"},"list":[{"item":"Segment the audience"},{"item":"Attract new leads"},{"item":"Send communications based on customer events, actions"},{"item":"Full synchronization in workflows"},{"item":"Retain existing customers"},{"item":"Access real-time statistics"}],"tag":"","media_type":"image","image":2569,"image_mobile":null,"video":null,"video_mobile":null}],"list_collapsed":true},{"acf_fc_layout":"slider_cards","pretitle":"","link":"","title":"Other Integrations","text":"","card_size":"big","logo_size":"big","cards":[{"icon":2587,"title":"WhatsApp","text":"Create great conversations for customer service, sales, and marketing teams","link":""},{"icon":2581,"title":"Google Analytics","text":"Analyze user behavior across websites and apps to inform data-driven decisions","link":""},{"icon":2584,"title":"Adobe Analytics","text":"Combine data from customer touchpoints to gain actionable insights","link":""},{"icon":2593,"title":"Facebook Messenger","text":"Engage with customers directly through Facebook's messaging platform","link":""},{"icon":2590,"title":"Instagram","text":"Connect with your audience via Instagram's direct messaging","link":""},{"icon":2578,"title":"Telegram","text":"Communicate with users through Telegram's messaging service","link":""},{"icon":2575,"title":"comScore","text":"Measure media and marketing activities, enhancing ROI and future decision-making","link":""}]},{"acf_fc_layout":"card_title_list","pretitle":"INTEGRATIONS","title":"The Perfect Match For \r\nYour CRM","text":"","list":[{"text":"Auto-Sync Data"},{"text":"CSV Upload"},{"text":"Cross-Platform Compatibility"},{"text":"Fully-compatible "}],"link":{"title":"Learn more about integrations","url":"https:\/\/documentation.indigitall.com\/docs\/indigitall-partners","target":"_blank"},"image_type":"right","image":2777,"image_mobile":2780},{"acf_fc_layout":"custom_html","code":"<style>\r\n@import url('https:\/\/fonts.googleapis.com\/css2?family=Manrope:wght@400;500;600;700;800&display=swap');\r\n#indi-int-en-more { all: initial; 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}\r\n#indi-int-en-more .d-card.d-hi a { color: #8ADA3F !important; }\r\n#indi-int-en-more .d-note { border-radius: 12px; padding: 16px 24px; display: flex; gap: 16px; align-items: flex-start; }\r\n#indi-int-en-more .d-note.d-green { background: #F3FBEA; border: 1px solid #DDF1C7; }\r\n#indi-int-en-more .d-note.d-grey { background: #F7F9FC; border: 1px solid #E6ECF4; }\r\n#indi-int-en-more .d-note.d-blue { background: #EEF3FF; border: 1px solid #D9E4FF; }\r\n#indi-int-en-more .d-note svg { margin-top: 3px; flex-shrink: 0; }\r\n#indi-int-en-more .d-stats { display: grid; grid-template-columns: repeat(auto-fit, minmax(200px, 1fr)); gap: 16px; }\r\n#indi-int-en-more .d-stat { display: flex; flex-direction: column; gap: 8px; padding: 24px; background: #FFFFFF; border: 1px solid #E6ECF4; border-radius: 12px; border-left: 4px solid #0072EF; }\r\n#indi-int-en-more .d-stat b { font-size: 32px; font-weight: 800; line-height: 1; color: #0F3B7A !important; letter-spacing: -0.02em; }\r\n#indi-int-en-more .d-stat span { font-size: 15px; 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align-items: flex-start; gap: 16px; padding: 16px; background: #F7F9FC; border: 1px solid #E6ECF4; border-radius: 12px; font-size: 15px; font-weight: 600; color: #0F3B7A; }\r\n#indi-int-en-more ol.d-steps li > span { width: 32px; height: 32px; border-radius: 50%; background: #0F3B7A; color: #FFFFFF; display: inline-flex; align-items: center; justify-content: center; font-size: 15px; font-weight: 700; flex-shrink: 0; }\r\n#indi-int-en-more ol.d-steps li > div { padding-top: 4px; }\r\n#indi-int-en-more ul.d-checks { list-style: none; display: grid; grid-template-columns: 1fr 1fr; gap: 8px 24px; }\r\n#indi-int-en-more ul.d-checks li { display: flex; gap: 8px; align-items: flex-start; }\r\n#indi-int-en-more ul.d-checks li svg { margin-top: 4px; flex-shrink: 0; }\r\n#indi-int-en-more ul.d-chips { list-style: none; display: flex; flex-wrap: wrap; gap: 8px; }\r\n#indi-int-en-more ul.d-chips li { padding: 8px 16px; border-radius: 999px; background: #EEF3FF; color: #0F3B7A; font-size: 15px; font-weight: 700; line-height: 1.3; }\r\n#indi-int-en-more .d-split { display: grid; grid-template-columns: 1fr 1fr; gap: 24px; align-items: start; }\r\n#indi-int-en-more .d-split > div { display: flex; flex-direction: column; gap: 16px; }\r\n#indi-int-en-more .d-tw { width: 100%; }\r\n#indi-int-en-more table.d-table { width: 100%; border-collapse: separate; border-spacing: 0; border: 1px solid #E6ECF4; border-radius: 12px; overflow: hidden; table-layout: fixed; background: #FFFFFF; }\r\n#indi-int-en-more table.d-table th { background: #0F3B7A; text-align: left; font-size: 15px; font-weight: 700; color: #FFFFFF; padding: 16px; vertical-align: bottom; }\r\n#indi-int-en-more table.d-table td { font-size: 15px; padding: 16px; border-bottom: 1px solid #E6ECF4; vertical-align: top; overflow-wrap: anywhere; }\r\n#indi-int-en-more table.d-table tbody tr:nth-child(even) td { background: #F7F9FC; }\r\n#indi-int-en-more table.d-table tr:last-child td { border-bottom: 0; }\r\n#indi-int-en-more table.d-table td.d-stage { font-weight: 700; color: #0F3B7A; }\r\n#indi-int-en-more table.d-table td.d-stage span { display: inline-flex; align-items: flex-start; gap: 8px; }\r\n#indi-int-en-more table.d-table td.d-stage svg { margin-top: 3px; flex-shrink: 0; }\r\n#indi-int-en-more .d-faq { display: flex; flex-direction: column; }\r\n#indi-int-en-more .d-faq > div { padding: 24px 0; border-top: 1px solid #E6ECF4; display: flex; flex-direction: column; gap: 8px; }\r\n#indi-int-en-more .d-faq > div:first-child { padding-top: 0; border-top: 0; }\r\n@media (max-width: 960px) {\r\n  #indi-int-en-more .d-cards.d-3, #indi-int-en-more .d-cards.d-4, #indi-int-en-more ol.d-steps, #indi-int-en-more ol.d-steps.d-s3 { grid-template-columns: 1fr 1fr; }\r\n  #indi-int-en-more .d-body { padding: 0 24px 32px; }\r\n}\r\n@media (max-width: 760px) {\r\n  #indi-int-en-more .d-wrap { padding: 40px 16px !important; }\r\n  #indi-int-en-more details.d-dd > summary { padding: 16px; gap: 16px; }\r\n  #indi-int-en-more h2.d-h2 { font-size: 17px !important; }\r\n  #indi-int-en-more .d-body { padding: 0 16px 24px; gap: 16px; }\r\n  #indi-int-en-more .d-cards.d-2, #indi-int-en-more .d-cards.d-3, #indi-int-en-more .d-cards.d-4, #indi-int-en-more ol.d-steps, #indi-int-en-more ol.d-steps.d-s2, #indi-int-en-more ol.d-steps.d-s3, #indi-int-en-more ul.d-checks, #indi-int-en-more .d-split { grid-template-columns: 1fr; }\r\n  #indi-int-en-more .d-card { padding: 16px; }\r\n  #indi-int-en-more .d-note { padding: 16px; }\r\n  #indi-int-en-more .d-flow { flex-direction: column; align-items: flex-start; padding: 16px; }\r\n  #indi-int-en-more .d-arrow { transform: rotate(90deg); margin-left: 16px; }\r\n  #indi-int-en-more table.d-table, #indi-int-en-more table.d-table tbody, #indi-int-en-more table.d-table tr, #indi-int-en-more table.d-table td { display: block; width: 100%; }\r\n  #indi-int-en-more table.d-table { border: 0; border-radius: 0; overflow: visible; background: transparent; }\r\n  #indi-int-en-more table.d-table thead { position: absolute; width: 1px; height: 1px; overflow: hidden; clip: rect(0 0 0 0); white-space: nowrap; }\r\n  #indi-int-en-more table.d-table tr { border: 1px solid #E6ECF4; border-radius: 12px; overflow: hidden; margin-bottom: 16px; background: #FFFFFF; }\r\n  #indi-int-en-more table.d-table tbody tr:nth-child(even) td { background: #FFFFFF; }\r\n  #indi-int-en-more table.d-table td { border-bottom: 1px solid #E6ECF4; }\r\n  #indi-int-en-more table.d-table td::before { content: attr(data-label); display: block; font-size: 15px; font-weight: 700; color: #0F3B7A; margin-bottom: 8px; }\r\n  #indi-int-en-more table.d-table td.d-stage { background: #F7F9FC !important; }\r\n  #indi-int-en-more table.d-table td.d-stage::before { display: none; }\r\n}\r\n<\/style>\r\n<section id=\"indi-int-en-more\" aria-label=\"More about integrations\">\r\n  <div class=\"d-wrap\">\r\n    <p class=\"d-eyebrow\">More about integrations<\/p>\r\n    <div class=\"d-list\">\r\n      <details class=\"d-dd\" id=\"int-en-at-a-glance\">\r\n        <summary><span class=\"d-sico\" style=\"background:#EEF3FF !important\"><svg width=\"20\" height=\"20\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"#0072EF\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\" focusable=\"false\"><circle cx=\"12\" cy=\"12\" r=\"10\"\/><circle cx=\"12\" cy=\"12\" r=\"6\"\/><circle cx=\"12\" cy=\"12\" r=\"2\"\/><\/svg><\/span><h2 class=\"d-h2\">At a glance<\/h2><span class=\"d-chev\"><svg width=\"18\" height=\"18\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"#0F3B7A\" stroke-width=\"2.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\" focusable=\"false\"><path d=\"m6 9 6 6 6-6\"\/><\/svg><\/span><\/summary>\r\n        <div class=\"d-body\"><p class=\"d-p\">indigitall integrates with HubSpot, Salesforce Marketing Cloud, Salesforce Service Cloud, Shopify, VTEX IO and WordPress through guides published in its documentation, and with any other system through its REST API, SDKs, webhooks and CSV uploads. Where a guide states which way the data travels, it runs from HubSpot, Salesforce Marketing Cloud and Shopify into indigitall, and from indigitall to your system when a webhook fires.<\/p><ul class=\"d-cards d-2\"><li class=\"d-card\"><div class=\"d-ch\"><span class=\"d-ci\" style=\"background:#EEF3FF !important\"><svg width=\"20\" height=\"20\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"#0072EF\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\" focusable=\"false\"><path d=\"M12 22v-5\"\/><path d=\"M9 8V2\"\/><path d=\"M15 8V2\"\/><path d=\"M18 8v5a4 4 0 0 1-4 4h-4a4 4 0 0 1-4-4V8Z\"\/><\/svg><\/span><h3 class=\"d-ct\">Connectors with a published guide<\/h3><\/div><ul class=\"d-chips\"><li>HubSpot<\/li><li>Salesforce Marketing Cloud<\/li><li>Salesforce Service Cloud<\/li><li>Shopify<\/li><li>VTEX IO<\/li><li>WordPress<\/li><\/ul><\/li><li class=\"d-card\"><div class=\"d-ch\"><span class=\"d-ci\" style=\"background:#EEF8E6 !important\"><svg width=\"20\" height=\"20\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"#12872F\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\" focusable=\"false\"><polyline points=\"16 18 22 12 16 6\"\/><polyline points=\"8 6 2 12 8 18\"\/><\/svg><\/span><h3 class=\"d-ct\">Paths for any other system<\/h3><\/div><ul class=\"d-chips\"><li>REST API<\/li><li>SDKs<\/li><li>webhooks<\/li><li>CSV uploads<\/li><\/ul><\/li><li class=\"d-card\" style=\"grid-column:1\/-1\"><div class=\"d-ch\"><span class=\"d-ci\" style=\"background:#FEF1E6 !important\"><svg width=\"20\" height=\"20\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"#F07000\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\" focusable=\"false\"><ellipse cx=\"12\" cy=\"5\" rx=\"9\" ry=\"3\"\/><path d=\"M3 5v14a9 3 0 0 0 18 0V5\"\/><path d=\"M3 12a9 3 0 0 0 18 0\"\/><\/svg><\/span><h3 class=\"d-ct\">Data to prepare<\/h3><\/div><ul class=\"d-checks\"><li><svg width=\"18\" height=\"18\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"#12872F\" stroke-width=\"2.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\" focusable=\"false\"><polyline points=\"20 6 9 17 4 12\"\/><\/svg><span>a unique ID from your CRM<\/span><\/li><li><svg width=\"18\" height=\"18\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"#12872F\" stroke-width=\"2.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\" focusable=\"false\"><polyline points=\"20 6 9 17 4 12\"\/><\/svg><span>a phone number with country code for SMS<\/span><\/li><li><svg width=\"18\" height=\"18\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"#12872F\" stroke-width=\"2.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\" focusable=\"false\"><polyline points=\"20 6 9 17 4 12\"\/><\/svg><span>an email address for email<\/span><\/li><li><svg width=\"18\" height=\"18\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"#12872F\" stroke-width=\"2.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\" focusable=\"false\"><polyline points=\"20 6 9 17 4 12\"\/><\/svg><span>a deviceId for push<\/span><\/li><li><svg width=\"18\" height=\"18\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"#12872F\" stroke-width=\"2.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\" focusable=\"false\"><polyline points=\"20 6 9 17 4 12\"\/><\/svg><span>a customerId for a CSV upload into Customer Journey<\/span><\/li><\/ul><\/li><li class=\"d-card\" style=\"grid-column:1\/-1\"><div class=\"d-ch\"><span class=\"d-ci\" style=\"background:#0F3B7A !important\"><svg width=\"20\" height=\"20\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"#8ADA3F\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\" focusable=\"false\"><circle cx=\"7.5\" cy=\"15.5\" r=\"5.5\"\/><path d=\"m21 2-9.6 9.6\"\/><path d=\"m15.5 7.5 3 3L22 7l-3-3\"\/><\/svg><\/span><h3 class=\"d-ct\">Access<\/h3><\/div><ul class=\"d-checks\"><li><svg width=\"18\" height=\"18\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"#12872F\" stroke-width=\"2.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\" focusable=\"false\"><polyline points=\"20 6 9 17 4 12\"\/><\/svg><span>Server Keys with roles per project and an IP whitelist<\/span><\/li><li><svg width=\"18\" height=\"18\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"#12872F\" stroke-width=\"2.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\" focusable=\"false\"><polyline points=\"20 6 9 17 4 12\"\/><\/svg><span>console users with the Administrator or User role<\/span><\/li><\/ul><\/li><\/ul><\/div>\r\n      <\/details>\r\n      <details class=\"d-dd\" id=\"int-en-data-flow\">\r\n        <summary><span class=\"d-sico\" style=\"background:#EEF8E6 !important\"><svg width=\"20\" height=\"20\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"#12872F\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\" focusable=\"false\"><rect width=\"8\" height=\"8\" x=\"3\" y=\"3\" rx=\"2\"\/><path d=\"M7 11v4a2 2 0 0 0 2 2h4\"\/><rect width=\"8\" height=\"8\" x=\"13\" y=\"13\" rx=\"2\"\/><\/svg><\/span><h2 class=\"d-h2\">Which marketing integrations does indigitall offer, and which way does the data flow?<\/h2><span class=\"d-chev\"><svg width=\"18\" height=\"18\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"#0F3B7A\" stroke-width=\"2.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\" focusable=\"false\"><path d=\"m6 9 6 6 6-6\"\/><\/svg><\/span><\/summary>\r\n        <div class=\"d-body\"><div class=\"d-tw\"><table class=\"d-table d-c4\"><thead><tr><th scope=\"col\" style=\"width:21%\">System<\/th><th scope=\"col\" style=\"width:27%\">Data direction<\/th><th scope=\"col\" style=\"width:33%\">What it does<\/th><th scope=\"col\" style=\"width:19%\">Channels<\/th><\/tr><\/thead><tbody><tr><td class=\"d-stage\" data-label=\"System\"><span><svg width=\"18\" height=\"18\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"#0072EF\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\" focusable=\"false\"><line x1=\"6\" x2=\"6\" y1=\"3\" y2=\"15\"\/><circle cx=\"18\" cy=\"6\" r=\"3\"\/><circle cx=\"6\" cy=\"18\" r=\"3\"\/><path d=\"M18 9a9 9 0 0 1-9 9\"\/><\/svg>HubSpot<\/span><\/td><td data-label=\"Data direction\"><span style=\"display:inline-flex;align-items:flex-start;gap:8px;color:#0F3B7A;font-weight:600\"><span style=\"display:inline-flex;margin-top:4px;flex-shrink:0\"><svg width=\"16\" height=\"16\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"#0072EF\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\" focusable=\"false\"><polyline points=\"22 12 16 12 14 15 10 15 8 12 2 12\"\/><path d=\"M5.45 5.11 2 12v6a2 2 0 0 0 2 2h16a2 2 0 0 0 2-2v-6l-3.45-6.89A2 2 0 0 0 16.76 4H7.24a2 2 0 0 0-1.79 1.11z\"\/><\/svg><\/span><span>From HubSpot to indigitall<\/span><\/span><\/td><td data-label=\"What it does\">A HubSpot workflow runs an indigitall action that launches a campaign created in the console<\/td><td data-label=\"Channels\">App and web push, SMS, email<\/td><\/tr><tr><td class=\"d-stage\" data-label=\"System\"><span><svg width=\"18\" height=\"18\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"#12872F\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\" focusable=\"false\"><polygon points=\"3 6 9 3 15 6 21 3 21 18 15 21 9 18 3 21\"\/><line x1=\"9\" x2=\"9\" y1=\"3\" y2=\"18\"\/><line x1=\"15\" x2=\"15\" y1=\"6\" y2=\"21\"\/><\/svg>Salesforce Marketing Cloud<\/span><\/td><td data-label=\"Data direction\"><span style=\"display:inline-flex;align-items:flex-start;gap:8px;color:#0F3B7A;font-weight:600\"><span style=\"display:inline-flex;margin-top:4px;flex-shrink:0\"><svg width=\"16\" height=\"16\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"#0072EF\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\" focusable=\"false\"><polyline points=\"22 12 16 12 14 15 10 15 8 12 2 12\"\/><path d=\"M5.45 5.11 2 12v6a2 2 0 0 0 2 2h16a2 2 0 0 0 2-2v-6l-3.45-6.89A2 2 0 0 0 16.76 4H7.24a2 2 0 0 0-1.79 1.11z\"\/><\/svg><\/span><span>From Salesforce to indigitall; push send and click actions are logged in a Salesforce data extension<\/span><\/span><\/td><td data-label=\"What it does\">Custom Journey Builder activities<\/td><td data-label=\"Channels\">Push and SMS<\/td><\/tr><tr><td class=\"d-stage\" data-label=\"System\"><span><svg width=\"18\" height=\"18\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"#F07000\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\" focusable=\"false\"><path d=\"M3 14h3a2 2 0 0 1 2 2v3a2 2 0 0 1-2 2H5a2 2 0 0 1-2-2v-7a9 9 0 0 1 18 0v7a2 2 0 0 1-2 2h-1a2 2 0 0 1-2-2v-3a2 2 0 0 1 2-2h3\"\/><\/svg>Salesforce Service Cloud<\/span><\/td><td data-label=\"Data direction\"><span style=\"display:inline-flex;align-items:flex-start;gap:8px;color:#5B6472;font-weight:400\"><span style=\"display:inline-flex;margin-top:4px;flex-shrink:0\"><svg width=\"16\" height=\"16\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"#5B6472\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\" focusable=\"false\"><circle cx=\"12\" cy=\"12\" r=\"10\"\/><path d=\"M9.09 9a3 3 0 0 1 5.83 1c0 2-3 3-3 3\"\/><path d=\"M12 17h.01\"\/><\/svg><\/span><span>Not described in the guide<\/span><\/span><\/td><td data-label=\"What it does\">An indigitall web app embedded in the Salesforce console with Canvas<\/td><td data-label=\"Channels\">Not specified in the guide<\/td><\/tr><tr><td class=\"d-stage\" data-label=\"System\"><span><svg width=\"18\" height=\"18\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"#0F3B7A\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\" focusable=\"false\"><circle cx=\"8\" cy=\"21\" r=\"1\"\/><circle cx=\"19\" cy=\"21\" r=\"1\"\/><path d=\"M2.05 2.05h2l2.66 12.42a2 2 0 0 0 2 1.58h9.78a2 2 0 0 0 1.95-1.57l1.65-7.43H5.12\"\/><\/svg>Shopify<\/span><\/td><td data-label=\"Data direction\"><span style=\"display:inline-flex;align-items:flex-start;gap:8px;color:#0F3B7A;font-weight:600\"><span style=\"display:inline-flex;margin-top:4px;flex-shrink:0\"><svg width=\"16\" height=\"16\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"#0072EF\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\" focusable=\"false\"><polyline points=\"22 12 16 12 14 15 10 15 8 12 2 12\"\/><path d=\"M5.45 5.11 2 12v6a2 2 0 0 0 2 2h16a2 2 0 0 0 2-2v-6l-3.45-6.89A2 2 0 0 0 16.76 4H7.24a2 2 0 0 0-1.79 1.11z\"\/><\/svg><\/span><span>From the store to indigitall<\/span><\/span><\/td><td data-label=\"What it does\">Customer events such as login, productView, addToCart, purchase and checkoutStarted, plus selected Shopify customer fields mapped to indigitall fields<\/td><td data-label=\"Channels\">App and web push<\/td><\/tr><tr><td class=\"d-stage\" data-label=\"System\"><span><svg width=\"18\" height=\"18\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"#0F3B7A\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\" focusable=\"false\"><rect width=\"18\" height=\"18\" x=\"3\" y=\"3\" rx=\"2\"\/><path d=\"M3 9h18\"\/><path d=\"M9 21V9\"\/><\/svg>VTEX IO<\/span><\/td><td data-label=\"Data direction\"><span style=\"display:inline-flex;align-items:flex-start;gap:8px;color:#5B6472;font-weight:400\"><span style=\"display:inline-flex;margin-top:4px;flex-shrink:0\"><svg width=\"16\" height=\"16\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"#5B6472\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\" focusable=\"false\"><circle cx=\"12\" cy=\"12\" r=\"10\"\/><path d=\"M9.09 9a3 3 0 0 1 5.83 1c0 2-3 3-3 3\"\/><path d=\"M12 17h.01\"\/><\/svg><\/span><span>Not described in the guide<\/span><\/span><\/td><td data-label=\"What it does\">The indigitall SDK and service worker installed in the store<\/td><td data-label=\"Channels\">Web push<\/td><\/tr><tr><td class=\"d-stage\" data-label=\"System\"><span><svg width=\"18\" height=\"18\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"#12872F\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\" focusable=\"false\"><path d=\"M12 20h9\"\/><path d=\"M16.5 3.5a2.12 2.12 0 0 1 3 3L7 19l-4 1 1-4Z\"\/><\/svg>WordPress<\/span><\/td><td data-label=\"Data direction\"><span style=\"display:inline-flex;align-items:flex-start;gap:8px;color:#5B6472;font-weight:400\"><span style=\"display:inline-flex;margin-top:4px;flex-shrink:0\"><svg width=\"16\" height=\"16\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"#5B6472\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\" focusable=\"false\"><circle cx=\"12\" cy=\"12\" r=\"10\"\/><path d=\"M9.09 9a3 3 0 0 1 5.83 1c0 2-3 3-3 3\"\/><path d=\"M12 17h.01\"\/><\/svg><\/span><span>Not described in the guide<\/span><\/span><\/td><td data-label=\"What it does\">A free plugin installed from the WordPress dashboard<\/td><td data-label=\"Channels\">Web push<\/td><\/tr><tr><td class=\"d-stage\" data-label=\"System\"><span><svg width=\"18\" height=\"18\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"#0072EF\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\" focusable=\"false\"><polyline points=\"16 18 22 12 16 6\"\/><polyline points=\"8 6 2 12 8 18\"\/><\/svg>REST API and SDKs<\/span><\/td><td data-label=\"Data direction\"><span style=\"display:inline-flex;align-items:flex-start;gap:8px;color:#0F3B7A;font-weight:600\"><span style=\"display:inline-flex;margin-top:4px;flex-shrink:0\"><svg width=\"16\" height=\"16\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"#0072EF\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\" focusable=\"false\"><polyline points=\"22 12 16 12 14 15 10 15 8 12 2 12\"\/><path d=\"M5.45 5.11 2 12v6a2 2 0 0 0 2 2h16a2 2 0 0 0 2-2v-6l-3.45-6.89A2 2 0 0 0 16.76 4H7.24a2 2 0 0 0-1.79 1.11z\"\/><\/svg><\/span><span>Your system calls indigitall<\/span><\/span><\/td><td data-label=\"What it does\">Contacts, campaigns, customer journeys, messages, segmentation and statistics<\/td><td data-label=\"Channels\">All channels<\/td><\/tr><tr><td class=\"d-stage\" data-label=\"System\"><span><svg width=\"18\" height=\"18\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"#12872F\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\" focusable=\"false\"><path d=\"M15 2H6a2 2 0 0 0-2 2v16a2 2 0 0 0 2 2h12a2 2 0 0 0 2-2V7Z\"\/><path d=\"M14 2v4a2 2 0 0 0 2 2h4\"\/><path d=\"M10 9H8\"\/><path d=\"M16 13H8\"\/><path d=\"M16 17H8\"\/><\/svg>CSV upload<\/span><\/td><td data-label=\"Data direction\"><span style=\"display:inline-flex;align-items:flex-start;gap:8px;color:#0F3B7A;font-weight:600\"><span style=\"display:inline-flex;margin-top:4px;flex-shrink:0\"><svg width=\"16\" height=\"16\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"#0072EF\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\" focusable=\"false\"><polyline points=\"22 12 16 12 14 15 10 15 8 12 2 12\"\/><path d=\"M5.45 5.11 2 12v6a2 2 0 0 0 2 2h16a2 2 0 0 0 2-2v-6l-3.45-6.89A2 2 0 0 0 16.76 4H7.24a2 2 0 0 0-1.79 1.11z\"\/><\/svg><\/span><span>From your system to indigitall<\/span><\/span><\/td><td data-label=\"What it does\">Lists uploaded in the console, or with customerId into a customer journey<\/td><td data-label=\"Channels\">Depends on the list<\/td><\/tr><tr><td class=\"d-stage\" data-label=\"System\"><span><svg width=\"18\" height=\"18\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"#F07000\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\" focusable=\"false\"><polygon points=\"13 2 3 14 12 14 11 22 21 10 12 10 13 2\"\/><\/svg>Webhook<\/span><\/td><td data-label=\"Data direction\"><span style=\"display:inline-flex;align-items:flex-start;gap:8px;color:#0F3B7A;font-weight:600\"><span style=\"display:inline-flex;margin-top:4px;flex-shrink:0\"><svg width=\"16\" height=\"16\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"#F07000\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\" focusable=\"false\"><path d=\"m22 2-7 20-4-9-9-4Z\"\/><path d=\"M22 2 11 13\"\/><\/svg><\/span><span>From indigitall to your system<\/span><\/span><\/td><td data-label=\"What it does\">A customer journey event triggers an HTTP call to the URL you define<\/td><td data-label=\"Channels\">Depends on the journey<\/td><\/tr><tr><td class=\"d-stage\" data-label=\"System\"><span><svg width=\"18\" height=\"18\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"#0F3B7A\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\" focusable=\"false\"><path d=\"M3 3v18h18\"\/><path d=\"M18 17V9\"\/><path d=\"M13 17V5\"\/><path d=\"M8 17v-3\"\/><\/svg>Google Analytics and Adobe Analytics<\/span><\/td><td data-label=\"Data direction\"><span style=\"display:inline-flex;align-items:flex-start;gap:8px;color:#0F3B7A;font-weight:600\"><span style=\"display:inline-flex;margin-top:4px;flex-shrink:0\"><svg width=\"16\" height=\"16\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"#F07000\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\" focusable=\"false\"><path d=\"m22 2-7 20-4-9-9-4Z\"\/><path d=\"M22 2 11 13\"\/><\/svg><\/span><span>The push click carries UTM parameters to your analytics tool<\/span><\/span><\/td><td data-label=\"What it does\">Fixed or dynamic UTM parameters added to the push landing URL<\/td><td data-label=\"Channels\">App and web push<\/td><\/tr><\/tbody><\/table><\/div><\/div>\r\n      <\/details>\r\n      <details class=\"d-dd\" id=\"int-en-faqs\">\r\n        <summary><span class=\"d-sico\" style=\"background:#FEF1E6 !important\"><svg width=\"20\" height=\"20\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"#F07000\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\" focusable=\"false\"><circle cx=\"12\" cy=\"12\" r=\"10\"\/><path d=\"M9.09 9a3 3 0 0 1 5.83 1c0 2-3 3-3 3\"\/><path d=\"M12 17h.01\"\/><\/svg><\/span><h2 class=\"d-h2\">FAQs: indigitall marketing integrations<\/h2><span class=\"d-chev\"><svg width=\"18\" height=\"18\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"#0F3B7A\" stroke-width=\"2.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\" focusable=\"false\"><path d=\"m6 9 6 6 6-6\"\/><\/svg><\/span><\/summary>\r\n        <div class=\"d-body\"><div class=\"d-faq\"><div><h3 class=\"d-h3\">How does indigitall integrate with a CRM, an ERP or a system we already use?<\/h3><p class=\"d-p\">indigitall has connector guides for HubSpot, Salesforce Marketing Cloud, Salesforce Service Cloud, Shopify, VTEX IO and WordPress. For any other system, the documentation describes three paths: the REST API, the SDKs and CSV uploads. The client's IT team builds the API or SDK integration, with support from indigitall.<\/p><\/div><div><h3 class=\"d-h3\">Does indigitall sync data both ways with my CRM automatically?<\/h3><p class=\"d-p\">indigitall's documentation describes specific flows, not a general two-way sync. With HubSpot, the flow runs from HubSpot into indigitall through workflow actions. With Salesforce Marketing Cloud, it runs from Salesforce into indigitall, and push send and click actions are logged back in a data extension. Through the API, your IT team moves CRM data into indigitall.<\/p><\/div><div><h3 class=\"d-h3\">Which ID do I need to match my customers in indigitall?<\/h3><p class=\"d-p\">You pick a unique ID for each customer in your CRM, such as a phone number or an email address. indigitall turns it into an encrypted internal ID called externalCode or externalId. Push also needs the deviceId of each device, and in Customer Journey the unique ID is called customerId.<\/p><\/div><div><h3 class=\"d-h3\">Can I recover abandoned carts through indigitall's Shopify or VTEX IO integration?<\/h3><p class=\"d-p\">Not confirmed. The Shopify Customer Events guide documents store events such as addToCart and checkoutStarted, but the Shopify app guide carries a note saying retargeting is not currently supported. The VTEX IO guide documents web push and no cart events. Confirm the scope with the indigitall team before planning a recovery campaign.<\/p><\/div><\/div><\/div>\r\n      <\/details>\r\n    <\/div>\r\n  <\/div>\r\n<\/section>\r\n<script type=\"application\/ld+json\">{\"@context\":\"https:\/\/schema.org\",\"@type\":\"FAQPage\",\"mainEntity\":[{\"@type\":\"Question\",\"name\":\"How does indigitall integrate with a CRM, an ERP or a system we already use?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"indigitall has connector guides for HubSpot, Salesforce Marketing Cloud, Salesforce Service Cloud, Shopify, VTEX IO and WordPress. For any other system, the documentation describes three paths: the REST API, the SDKs and CSV uploads. 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