{"id":3070,"date":"2025-05-07T20:20:41","date_gmt":"2025-05-07T20:20:41","guid":{"rendered":"https:\/\/indigitall.com\/?post_type=industry&p=3070"},"modified":"2025-05-20T19:37:35","modified_gmt":"2025-05-20T19:37:35","slug":"telco-media","status":"publish","type":"industry","link":"https:\/\/indigitall.com\/en\/industry\/telco-media\/","title":{"rendered":"Telco & Media"},"author":3,"template":"","class_list":["post-3070","industry","type-industry","status-publish","hentry"],"acf":{"flexible_content":[{"acf_fc_layout":"hero_page","background_type":"image","dark_filter":0,"background_image":1378,"background_image_mobile":1375,"background_video":null,"background_video_mobile":null,"pretitle":"Telco & Media","pretitle_font_size":"","title":"Monetize Your Audience \r\nLike Never Before","title_font_size":"","subtitle":"","subtitle_font_size":"","button_1":{"title":"","url":"#getstarted","target":""},"button_2":"","icon_button_2":"","download_ebook":false,"ebook_title":"","extra_content":"brands","title_cards":"","cards":null,"brands_custom_background_color":false,"brands_background_color":"","custom_brands":false,"brands":null},{"acf_fc_layout":"slider_cards","pretitle":"SOLUTIONS","link":null,"title":"Why Telcos & Media \r\nCompanies Choose indigitall","text":"","card_size":"normal","logo_size":"normal","cards":[{"icon":3227,"title":"Boost Subscriptions & Reduce Churn\r\n","text":"Create AI-powered <\/span>personalized offers, plan upgrades, and retention campaigns<\/b> reducing churn by <\/span>+30%<\/b>.<\/span>","link":null},{"icon":3154,"title":"Monetize Content & Ads Effectively\r\n","text":"Deliver <\/span>personalized content recommendations, paywall offers, and targeted ads <\/b>increasing ad revenue by <\/span>+35%<\/b>.<\/span>","link":null},{"icon":2898,"title":"Reduce Costs with Secure, Scalable Messaging\r\n","text":"Replace expensive SMS with <\/span>encrypted push notifications<\/b>, cutting costs by <\/span>75%<\/b> while improving delivery rates.<\/span>","link":null},{"icon":3179,"title":"Enhance Customer Support Efficiency\r\n","text":"Resolve <\/span>90% of queries instantly<\/b> with multilingual chatbots\u2014cutting support costs by <\/span>40-50%<\/b> while improving NPS.<\/span>","link":null}]},{"acf_fc_layout":"sections_fixed_images","design":false,"title":"Marketing Solutions, Just The Way You \r\nAnd Your Business Want Them","link":{"title":"See Product Overview","url":"https:\/\/indigitall.com\/product-overview\/","target":""},"sections":[{"title":"Web Push \r\n","subtitle":"","index":"01","text":"Drive engagement with high-delivery web push notifications that alert subscribers about plan updates, new content releases, and special promotions. Geo-target offers based on user location and personalize messages in real-time using viewing history and usage patterns to maximize relevance.\r\n","link":null,"list":[{"item":"75% cheaper than SMS"},{"item":"3x higher engagement than email"},{"item":"GDPR-compliant first-party data collection"}],"tag":"","media_type":"image","image":3230,"image_mobile":null,"video":null,"video_mobile":null},{"title":"App Push","subtitle":"","index":"02","text":"Boost engagement with personalized content recommendations tailored to each viewer's preferences in your streaming app. Send proactive usage alerts for data limits and roaming charges to prevent bill shock. Reward loyalty with exclusive subscriber-only offers that drive retention and premium upgrades.\r\n","link":null,"list":[{"item":"40% higher open rates than email"},{"item":"Deep linking to specific app screens"},{"item":"A\/B testable message variants"}],"tag":"","media_type":"image","image":3233,"image_mobile":null,"video":null,"video_mobile":null},{"title":"AI Chatbots & Virtual Assistants","subtitle":"","index":"03","text":"Deliver 24\/7 multilingual support that instantly resolves common customer queries in their preferred language. Enable self-service plan upgrades through intuitive conversational interfaces, reducing call center volume. Provide personalized troubleshooting guides tailored to each user's specific device and service issues for faster resolution.\r\n","link":null,"list":[{"item":" 90% auto-resolution rate"},{"item":"Seamless handoff to human agents"},{"item":"Integrated with CRM systems"}],"tag":"","media_type":"image","image":3236,"image_mobile":null,"video":null,"video_mobile":null},{"title":"Omnichannel Messaging Hub\r\n","subtitle":"","index":"05","text":"Unify customer interactions with complete profiles across WhatsApp, SMS, and email for seamless omnichannel engagement. Automate intelligent retention journeys that proactively re-engage at-risk subscribers with personalized offers. Orchestrate perfectly timed campaigns with coordinated messaging sequences that guide customers through each lifecycle stage.","link":null,"list":[{"item":"40% higher NPS"},{"item":"Coordinated cross-channel campaigns"},{"item":"Maximize customer loyalty"},{"item":"Improve user experience"}],"tag":"","media_type":"image","image":3224,"image_mobile":null,"video":null,"video_mobile":null}],"list_collapsed":true},{"acf_fc_layout":"card_title_list","pretitle":"CUSTOMER JOURNEY","title":"Channel orchestration system? Sounds perfect","text":"Optimize your communications and marketing campaigns from a single platform. AI ensures maximum conversion rates through automation and personalized content on each user's favorite channels.","list":null,"link":{"title":"Learn more","url":"https:\/\/indigitall.com\/customer-journey\/","target":""},"image_type":"right","image":2777,"image_mobile":2780},{"acf_fc_layout":"slider_big_cards","pretitle":"SUCCESS STORIES","title":"Chosen By Media \r\nCompanies Around\r\nThe World","link":{"title":"See More Success Stories","url":"https:\/\/indigitall.com\/success-stories\/","target":""},"cards":[{"card_type":"default","background_type":"image","background":2922,"background_mobile":2925,"logo":2728,"link":null,"pretitle":"","title":"","text":"\"I have been using indigitall for five years, and I can only recommend it to any marketing professional. 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