{"id":3057,"date":"2025-05-07T21:02:03","date_gmt":"2025-05-07T21:02:03","guid":{"rendered":"https:\/\/indigitall.com\/?post_type=industry&#038;p=3057"},"modified":"2026-01-23T20:52:41","modified_gmt":"2026-01-23T20:52:41","slug":"banking-insurance","status":"publish","type":"industry","link":"https:\/\/indigitall.com\/en\/industry\/banking-insurance\/","title":{"rendered":"Bank &#038; Insurance"},"author":3,"template":"","class_list":["post-3057","industry","type-industry","status-publish","hentry"],"acf":{"flexible_content":[{"acf_fc_layout":"hero_page","background_type":"image","dark_filter":0,"background_image":1357,"background_image_mobile":1366,"background_video":null,"background_video_mobile":null,"pretitle":"Bank & Insurance","pretitle_font_size":"","title":"Transform Digital Banking:\r\nOne Unified Platform \r\nfor Secure Engagement\r\n","title_font_size":"","subtitle":"","subtitle_font_size":"","button_1":{"title":"","url":"#getstarted","target":""},"button_2":{"title":"Download Ebook","url":"https:\/\/indigitall.com\/ebook\/sector-financiero\/","target":"_blank"},"icon_button_2":651,"download_ebook":false,"ebook_title":"","extra_content":"brands","title_cards":"","cards":null,"brands_custom_background_color":false,"brands_background_color":"#314583","custom_brands":true,"brands":[{"logo":10764,"image":null,"country_visibility":["BR","CL","CO","MX","PE","ES","US","rest"]},{"logo":10767,"image":null,"country_visibility":["BR","CL","CO","MX","PE","ES","US","rest"]},{"logo":10770,"image":null,"country_visibility":["BR","CL","CO","MX","PE","ES","US","rest"]},{"logo":10773,"image":null,"country_visibility":["BR","CL","CO","MX","PE","ES","US","rest"]},{"logo":10776,"image":null,"country_visibility":["BR","CL","CO","MX","PE","ES","US","rest"]},{"logo":10779,"image":null,"country_visibility":["BR","CL","CO","MX","PE","ES","US","rest"]}]},{"acf_fc_layout":"slider_cards","pretitle":"BANKING'S BIGGEST CHALLENGES","link":null,"title":"High abandonment, data gaps, and costly support.","text":"","card_size":"normal","logo_size":"normal","cards":[{"icon":3188,"title":"Poor 1st Party Data Collection","text":"80% of AI projects fail because customer data is trapped in disconnected legacy silos.","link":null},{"icon":10736,"title":"High Form  Abandonment  Rates","text":"<span data-sheets-root=\"1\">Financial services suffer a 76-79% application abandonment rate, the highest of any industry.<\/span>","link":null},{"icon":3185,"title":"Fraud Risk and High SMS Costs","text":"<span data-sheets-root=\"1\">Bot attacks and \"SMS pumping\" can spike verification costs by 300% overnight.<\/span>","link":null},{"icon":3179,"title":"Low Traffic and Low Conversions","text":"<span data-sheets-root=\"1\">Nearly 95% of visitors leave digital lending pages without converting.<\/span>","link":null},{"icon":3182,"title":"Poor Adoption of Services","text":"<span data-sheets-root=\"1\">70% of digital banking transformations fail to meet their adoption and engagement goals.<\/span>","link":null},{"icon":10855,"title":"High Cost of Customer Support","text":"<span data-sheets-root=\"1\">Due to strict regulations, a single manual support interaction costs banks up to $50.<\/span>","link":null}]},{"acf_fc_layout":"sections_fixed_images","design":"normal","title":"Here\u00b4s How We Help","link":{"title":"Product Overview - Customer Engagement Like You've Never Seen Before","url":"https:\/\/indigitall.com\/en\/product-overview\/","target":"_blank"},"sections":[{"title":"Reduce Fraud Risk and High SMS Costs","subtitle":"","index":"01","text":"Connect with your customers on their preferred channel through encrypted WhatsApp Business messages. 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Automated campaigns, retargeting, AI-based emails, and many other options allow for highly efficient, effective, and personalized communication through this platform. I highly recommend it.\"\r\n","footer_text":"Training and Communications Analyst","card_title":"","card_text":""},{"card_type":"default","background_type":"image","background":2952,"background_mobile":2946,"logo":2937,"link":null,"pretitle":"","title":"","text":"\"It increased the possibilities of interaction with my clients, opening new channels and new functionalities, which led to an incremental improvement in many business ratios.\"","footer_text":"Marketing, Product & CX Director","card_title":"","card_text":""},{"card_type":"default","background_type":"image","background":2958,"background_mobile":2940,"logo":2928,"link":null,"pretitle":"","title":"","text":"\"indigitall has enabled us to strengthen our company\u2019s digital strategy, substantially improving the experience of our existing customers by establishing more personal, contextualized, and segmented communications through the digital web notifications platform.\"\r\n","footer_text":"Adri\u00e1n Valenzuela - Chief Digital Officer","card_title":"","card_text":""}]},{"acf_fc_layout":"card_title_list","pretitle":"CUSTOMER JOURNEY","title":"Channel orchestration system? 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