{"id":9094,"date":"2025-06-12T11:18:44","date_gmt":"2025-06-12T11:18:44","guid":{"rendered":"https:\/\/indigitall.com\/?post_type=channel&p=9094"},"modified":"2026-01-08T20:18:10","modified_gmt":"2026-01-08T20:18:10","slug":"ai-agents","status":"publish","type":"channel","link":"https:\/\/indigitall.com\/en\/ai-agents\/","title":{"rendered":"AI Agents"},"author":3,"template":"","class_list":["post-9094","channel","type-channel","status-publish","hentry"],"acf":{"icon":1190,"card_title":"AI AGENTS","card_text":"How Can I Help?","card_text_mobile":"How Can I Help?","card_image":1151,"card_image_mobile":1148,"flexible_content":[{"acf_fc_layout":"hero_page","background_type":"image","dark_filter":0,"background_image":8912,"background_image_mobile":2480,"background_video":null,"background_video_mobile":null,"pretitle":"Channels \/ AI Agents","pretitle_font_size":"","title":"Introducing AI Agents That Think, Act, and Optimize","title_font_size":"","subtitle":"","subtitle_font_size":"","button_1":{"title":"Get Started","url":"#getstarted","target":"_blank"},"button_2":{"title":"Download eBook","url":"https:\/\/indigitall.com\/en\/ebook\/ai-agents\/","target":"_blank"},"icon_button_2":651,"download_ebook":true,"ebook_title":"","extra_content":"brands","title_cards":"","cards":null,"brands_custom_background_color":false,"brands_background_color":"","custom_brands":false,"brands":null},{"acf_fc_layout":"sections_fixed_images","design":"normal","title":"NEW IN","link":null,"sections":[{"title":"A good conversation is the start of a great conversion","subtitle":"Converses. Automate. Convert.","index":"01","text":"Your new 24\/7 ally: schedule meetings, launch campaigns, generate leads, activate journeys, create tickets and update your CRM.\r\nAll without human intervention.","link":null,"list":null,"tag":"","media_type":"image","image":8922,"image_mobile":null,"video":null,"video_mobile":null},{"title":"Your AI agent: The central hub for your entire digital ecosystem.","subtitle":"It integrates, executes and scales.","index":"02","text":"Manage email communications, activate personalized journeys, integrate with your Contact Center and connect with external tools such as CRMs, Google Maps or databases. All in a single conversation.","link":null,"list":null,"tag":"","media_type":"image","image":8925,"image_mobile":null,"video":null,"video_mobile":null},{"title":"Multi-Agent Supervision System: Intelligent Orchestration\r\n","subtitle":"Agents that orchestrate","index":"03","text":"Scale your customer service operations without losing precision. Our Multi-Agent System functions as an intelligent command center, utilizing a Router Bot to analyze user intent in natural language and instantly direct inquiries to the specific specialized bot, human agent, or external software best equipped to resolve them","link":null,"list":null,"tag":"","media_type":"image","image":11084,"image_mobile":null,"video":null,"video_mobile":null},{"title":"A seamless experience in every channel","subtitle":"Unified Conversations, Guaranteed Context.","index":"04","text":"Our Contact Center and CDP platform keeps the user's context active regardless of the channel: email, chat, phone or networks.\r\nNo repetition. No loss of information. No friction.","link":null,"list":null,"tag":"","media_type":"image","image":8915,"image_mobile":null,"video":null,"video_mobile":null},{"title":"Intelligence that adapts to your ecosystem. Experiences that make an impact.","subtitle":"MCP connection","index":"05","text":"We implement the Model Context Protocol (MCP), an open protocol that allows AI to integrate in real time with external data and tools. Thus, we scale your solutions in an agile and secure way, facilitating interoperability with databases, internal APIs and local files.","link":null,"list":null,"tag":"","media_type":"image","image":8918,"image_mobile":null,"video":null,"video_mobile":null},{"title":"AI that evolves with your business in real time","subtitle":"It learns, adapts and improves every decision.","index":"06","text":"Thanks to machine learning and business data, our agent improves its performance with verified information. More accuracy. More context and better decision-making, without manual intervention.","link":null,"list":null,"tag":"","media_type":"image","image":8928,"image_mobile":null,"video":null,"video_mobile":null}],"list_collapsed":false},{"acf_fc_layout":"sections_fixed_images","design":"normal","title":"Our basics","link":null,"sections":[{"title":"Break down language barriers with powerful multilingual chatbots","subtitle":"Multilingual","index":"01","text":"Connecting with customers around the world, without the need for translators.","link":null,"list":null,"tag":"","media_type":"image","image":7561,"image_mobile":null,"video":null,"video_mobile":null},{"title":"Combines the best of AI and customer care","subtitle":"Hybrid","index":"02","text":"It offers a world-class AI service with intelligent agent routing and fallback detection for customer care.","link":null,"list":null,"tag":"","media_type":"image","image":7740,"image_mobile":null,"video":null,"video_mobile":null},{"title":"Rich media support + simple customer feedback: A winning combination","subtitle":"Interactive assistance","index":"04","text":"Deliver multimedia offerings via chat and gather feedback quickly and easily with emoji-based feedback collection.","link":null,"list":null,"tag":"","media_type":"image","image":7746,"image_mobile":null,"video":null,"video_mobile":null},{"title":"Connect with Salesforce Service Cloud ","subtitle":"Cloud enabled services","index":"05","text":"Respond to chats and log cases directly into the systems your service agents already use.","link":null,"list":null,"tag":"","media_type":"image","image":7752,"image_mobile":null,"video":null,"video_mobile":null},{"title":"Integration of customized Webhooks for maximum flexibility","subtitle":"Customize","index":"06","text":"Connect your AI chatbot to crucial systems such as order processing and tracking, inventory management, etc., to keep your customers informed at every stage of their journey.","link":null,"list":null,"tag":"","media_type":"image","image":7755,"image_mobile":null,"video":null,"video_mobile":null}],"list_collapsed":false},{"acf_fc_layout":"slider_cards","pretitle":"SOLUTIONS","link":null,"title":"Smarter assistance,\r\nhappier customers\r\n-Powered by AI","text":"","card_size":"normal","logo_size":"normal","cards":[{"icon":2995,"title":"24\/7 automated assistance","text":"Resolve up to 90% of queries instantly with AI-powered multilingual chatbots.<\/span>","link":null},{"icon":1428,"title":"Omnichannel deployment","text":"Offer intelligent and immediate support to your customers through WhatsApp capabilities.<\/span>","link":null},{"icon":2495,"title":"Hyper-personalized interaction","text":"Provides contextual responses, tailored to the user's behavior, preferences and history.<\/span>","link":null},{"icon":2270,"title":"Cost-effective scalability","text":"Reduce support costs by 40-50% and increase your NPS by 25% with AI automation.<\/span>","link":null}]},{"acf_fc_layout":"slider_cards","pretitle":"AI AGENTS","link":null,"title":"What makes us different?","text":"","card_size":"normal","logo_size":"normal","cards":[{"icon":4100,"title":"User experienc","text":"- Welcome message and emoji-based feedback collection","link":null},{"icon":3185,"title":"Safety and moderatio","text":"- Response security filtering\r\n\r\n- Blacklist with temporary bans","link":null},{"icon":4097,"title":"Conversational skill","text":"- Fallback Detection\r\n\r\n- Hybrid Bots\r\n\r\n- Chatbots Agents","link":null},{"icon":3188,"title":"Integration","text":"- Integration of webhooks\r\n\r\n- Custom URL reading","link":null},{"icon":2978,"title":"Analysis and reportin","text":"- URL shortener and analytics\r\n\r\n- Advanced reporting with AI","link":null},{"icon":1849,"title":"Configuration and control","text":"- Cost control, documentation\r\n\r\n- Configuration management via console","link":null}]},{"acf_fc_layout":"slider_big_cards","pretitle":"SUCCESS CASES","title":"Helping brands\r\nworldwide","link":{"title":"See More Success Stories","url":"https:\/\/indigitall.com\/en\/success-stories\/","target":"_blank"},"cards":[{"card_type":"default","background_type":"image","background":2922,"background_mobile":2925,"logo":2728,"link":null,"pretitle":"","title":"","text":"\"I have been using indigitall for five years now and I can recommend it to any marketer. It is a fundamental tool in our daily operations to communicate and interact with our entire audience.\"","footer_text":"Marcos Fern\u00e1ndez - Social Media Manager","card_title":"","card_text":""},{"card_type":"default","background_type":"image","background":5626,"background_mobile":5626,"logo":2722,"link":null,"pretitle":"","title":"","text":"\"indigitall's platform has helped us build a customized solution to increase satisfaction and LTV through WhatsApp.\"","footer_text":"Pol Fisas - Digital Director ","card_title":"20%","card_text":"Reduction in Customer Service Operating Costs"},{"card_type":"default","background_type":"image","background":2773,"background_mobile":2770,"logo":2757,"link":null,"pretitle":"","title":"","text":"\"The best thing about indigitall is the proximity; the people we talk to are always there for what we need. The interface is very simple and easy to use, which makes it easy to work with. It's a tool designed for the user.\"","footer_text":"Jordi Aymar - CMO , Proclinic Group","card_title":"","card_text":""},{"card_type":"default","background_type":"image","background":2801,"background_mobile":2804,"logo":2746,"link":null,"pretitle":"","title":"","text":"\"indigitall improved our customer experience with the development of a powerful WhatsApp bot. Since we implemented it, calls to our customer service have decreased, and customer satisfaction increased thanks to this new service channel. Their support always resolves issues quickly and effectively.\"","footer_text":"Igor L\u00f3pez-Luna - Customer Service Manager","card_title":"","card_text":""},{"card_type":"default","background_type":"image","background":2787,"background_mobile":2790,"logo":null,"link":null,"pretitle":"","title":"","text":"Discover how Real Madrid and Atl\u00e9tico de Madrid leveraged indigitall's WhatsApp Chatbots to drive fan engagement and sales.","footer_text":"","card_title":"","card_text":""},{"card_type":"default","background_type":"image","background":2958,"background_mobile":2940,"logo":2928,"link":null,"pretitle":"","title":"","text":"\"indigitall has enabled us to strengthen our company's digital strategy, substantially improving our existing customer experience through more personal, contextualized and segmented communications via the web notifications platform.\"","footer_text":"Adri\u00e1n Valenzuela - Chief Digital Officer","card_title":"","card_text":""},{"card_type":"default","background_type":"image","background":2961,"background_mobile":2949,"logo":2931,"link":null,"pretitle":"","title":"","text":"\"Working with indigitall's platform, especially Web Push, has been a very valuable experience. The automated campaigns, retargeting, AI-based emails and many other options allow for highly efficient, effective and personalized communication. I highly recommend it.\"","footer_text":"Training and Communications Analyst","card_title":"","card_text":""},{"card_type":"default","background_type":"image","background":3072,"background_mobile":2943,"logo":2934,"link":null,"pretitle":"","title":"","text":"\"The truth is that we have been using it in the company where I work for the last 3-4 years, and the platform is very intuitive and adapts to our needs as a means of communication. It offers a fast service, and we have rarely detected errors. In that case, the indigitall team has solved the problem very quickly.\"","footer_text":"David Boti - Subdirector","card_title":"","card_text":""},{"card_type":"default","background_type":"image","background":2952,"background_mobile":2946,"logo":2937,"link":null,"pretitle":"","title":"","text":"\"It increased the possibilities for interaction with my customers, opening up new channels and functionalities, leading to incremental improvement in many business ratios.\"","footer_text":"Adri\u00e1n Hern\u00e1ndez - Marketing, Product and CX Director","card_title":"","card_text":""}]},{"acf_fc_layout":"card_title_list","pretitle":"CUSTOMER JOURNEY","title":"A channel orchestration system? Sounds perfect!","text":"Optimize your communications and marketing campaigns from a single platform. AI ensures the highest conversion rates through automation and personalized content on each user's favorite channels.","list":null,"link":{"title":"Learn More","url":"https:\/\/indigitall.com\/en\/customerjourney\/","target":"_blank"},"image_type":"right","image":3254,"image_mobile":2780}],"hide_slider_blog":false,"slider_blog_custom_tag":null,"hide_mobile_fixed_buttons":false,"mobile_fixed_button_1":{"title":"Empezar ahora","url":"#getstarted","target":"_blank"},"mobile_fixed_button_2":{"title":"Descargar Ebook","url":"https:\/\/indigitall.com\/es\/ebook\/agentes-de-ia\/","target":"_blank"},"icon_mobile_fixed_button_2":"","download_ebook":false,"ebook_title":""},"yoast_head":"\nAI Agent Software | Autonomous Reasoning & MCP Integration - indigitall<\/title>\n<meta name=\"description\" content=\"Transform conversations into revenue with our AI agent software. Automate complex tasks via MCP, reduce support costs by up to 40%, and drive 24\/7 omnichannel conversions.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/indigitall.com\/en\/ai-agents\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"AI Agent Software | Autonomous Reasoning & MCP Integration - indigitall\" \/>\n<meta property=\"og:description\" content=\"Transform conversations into revenue with our AI agent software. Automate complex tasks via MCP, reduce support costs by up to 40%, and drive 24\/7 omnichannel conversions.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/indigitall.com\/en\/ai-agents\/\" \/>\n<meta property=\"og:site_name\" content=\"indigitall\" \/>\n<meta property=\"article:modified_time\" content=\"2026-01-08T20:18:10+00:00\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/indigitall.com\/en\/ai-agents\/\",\"url\":\"https:\/\/indigitall.com\/en\/ai-agents\/\",\"name\":\"AI Agent Software | Autonomous Reasoning & MCP Integration - indigitall\",\"isPartOf\":{\"@id\":\"https:\/\/indigitall.com\/en\/#website\"},\"datePublished\":\"2025-06-12T11:18:44+00:00\",\"dateModified\":\"2026-01-08T20:18:10+00:00\",\"description\":\"Transform conversations into revenue with our AI agent software. Automate complex tasks via MCP, reduce support costs by up to 40%, and drive 24\/7 omnichannel conversions.\",\"breadcrumb\":{\"@id\":\"https:\/\/indigitall.com\/en\/ai-agents\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/indigitall.com\/en\/ai-agents\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/indigitall.com\/en\/ai-agents\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/indigitall.com\/en\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"AI Agents\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/indigitall.com\/en\/#website\",\"url\":\"https:\/\/indigitall.com\/en\/\",\"name\":\"indigitall\",\"description\":\"Because Every Interaction Matters\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/indigitall.com\/en\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"AI Agent Software | Autonomous Reasoning & MCP Integration - indigitall","description":"Transform conversations into revenue with our AI agent software. Automate complex tasks via MCP, reduce support costs by up to 40%, and drive 24\/7 omnichannel conversions.","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/indigitall.com\/en\/ai-agents\/","og_locale":"en_US","og_type":"article","og_title":"AI Agent Software | Autonomous Reasoning & MCP Integration - indigitall","og_description":"Transform conversations into revenue with our AI agent software. Automate complex tasks via MCP, reduce support costs by up to 40%, and drive 24\/7 omnichannel conversions.","og_url":"https:\/\/indigitall.com\/en\/ai-agents\/","og_site_name":"indigitall","article_modified_time":"2026-01-08T20:18:10+00:00","twitter_card":"summary_large_image","schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/indigitall.com\/en\/ai-agents\/","url":"https:\/\/indigitall.com\/en\/ai-agents\/","name":"AI Agent Software | Autonomous Reasoning & MCP Integration - indigitall","isPartOf":{"@id":"https:\/\/indigitall.com\/en\/#website"},"datePublished":"2025-06-12T11:18:44+00:00","dateModified":"2026-01-08T20:18:10+00:00","description":"Transform conversations into revenue with our AI agent software. Automate complex tasks via MCP, reduce support costs by up to 40%, and drive 24\/7 omnichannel conversions.","breadcrumb":{"@id":"https:\/\/indigitall.com\/en\/ai-agents\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/indigitall.com\/en\/ai-agents\/"]}]},{"@type":"BreadcrumbList","@id":"https:\/\/indigitall.com\/en\/ai-agents\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/indigitall.com\/en\/"},{"@type":"ListItem","position":2,"name":"AI Agents"}]},{"@type":"WebSite","@id":"https:\/\/indigitall.com\/en\/#website","url":"https:\/\/indigitall.com\/en\/","name":"indigitall","description":"Because Every Interaction Matters","potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/indigitall.com\/en\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-US"}]}},"_links":{"self":[{"href":"https:\/\/indigitall.com\/en\/wp-json\/wp\/v2\/channel\/9094","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/indigitall.com\/en\/wp-json\/wp\/v2\/channel"}],"about":[{"href":"https:\/\/indigitall.com\/en\/wp-json\/wp\/v2\/types\/channel"}],"author":[{"embeddable":true,"href":"https:\/\/indigitall.com\/en\/wp-json\/wp\/v2\/users\/3"}],"version-history":[{"count":10,"href":"https:\/\/indigitall.com\/en\/wp-json\/wp\/v2\/channel\/9094\/revisions"}],"predecessor-version":[{"id":11624,"href":"https:\/\/indigitall.com\/en\/wp-json\/wp\/v2\/channel\/9094\/revisions\/11624"}],"wp:attachment":[{"href":"https:\/\/indigitall.com\/en\/wp-json\/wp\/v2\/media?parent=9094"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}