{"id":4250,"date":"2025-05-09T18:58:30","date_gmt":"2025-05-09T18:58:30","guid":{"rendered":"https:\/\/indigitall.com\/?post_type=channel&#038;p=4250"},"modified":"2026-01-08T20:31:51","modified_gmt":"2026-01-08T20:31:51","slug":"whatsapp","status":"publish","type":"channel","link":"https:\/\/indigitall.com\/en\/whatsapp\/","title":{"rendered":"Whatsapp"},"author":3,"template":"","class_list":["post-4250","channel","type-channel","status-publish","hentry"],"acf":{"icon":232,"card_title":"WhatsApp","card_text":"Hey! Check your exclusive deal.","card_text_mobile":"Hey! 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La interfaz es muy sencilla y f\u00e1cil de usar, lo que facilita el trabajo. Es una herramienta dise\u00f1ada para el usuario.\"","list":[{"item":"Multimedia-rich content for engaging user experiences"},{"item":"Interactive elements to drive higher engagement"},{"item":"Customizable templates for consistent branding"}]},{"image":3465,"title":"Omnichannel Integration","text":"Descubre c\u00f3mo el Real Madrid y el Atl\u00e9tico de Madrid aprovecharon los Chatbots de WhatsApp de indigitall para impulsar el engagement de los fans y las ventas.","list":[{"item":"Unified platform for managing all messaging channels"},{"item":"Sequential campaigns to reinforce messages across channels"},{"item":"Real-time analytics to track performance and optimize campaigns"}]}]},{"acf_fc_layout":"slider_features_channels","pretitle":"USE CASES","title":"Whatsapp\r\nUse Cases","link":{"title":"Ver casos de uso","url":"https:\/\/indigitall.com\/es\/casos-de-uso-top\/","target":"_blank"},"cards":[{"number":"1","title":"Customer Support & Service","text":"Provide instant support via WhatsApp, answering FAQs, resolving issues, and guiding users through troubleshooting."},{"number":"2","title":"Order & Shipping Notifications","text":"Send order confirmations, shipping updates, and delivery tracking links to keep customers informed."},{"number":"3","title":"Appointment Reminders ","text":"Automate appointment confirmations, reminders, and rescheduling."},{"number":"4","title":"Marketing & Promotions","text":"Share sales directly with customers to drive engagement and conversions."},{"number":"5","title":"Two-Way Authentication ","text":"Send one-time passwords (OTPs), login alerts, and fraud detection notifications securely."},{"number":"6","title":"Feedback & Surveys","text":"Collect customer feedback, reviews, or conduct quick surveys to improve service quality."},{"number":"7","title":"Payment & Invoice Notifications","text":"Send payment reminders, e-receipts, and invoice links for seamless transactions."},{"number":"8","title":"Event Invitations & RSVPs","text":"Share event details, send invites, and manage attendee confirmations via WhatsApp."},{"number":"9","title":"Lead Nurturing & Follow-ups","text":"Engage potential customers with personalized follow-ups, product recommendations, & drips."}]},{"acf_fc_layout":"slider_big_cards","pretitle":"SUCCESS STORIES","title":"Chosen by Brands\r\nAll Over The World","link":{"title":"Ver casos de uso","url":"https:\/\/indigitall.com\/es\/casos-de-uso-top\/","target":"_blank"},"cards":[{"card_type":"default","background_type":"image","background":2922,"background_mobile":2925,"logo":2728,"link":null,"pretitle":"","title":"Soporte al Cliente","text":"I have been using indigitall for five years, and I can only recommend it to any marketing professional. It is a fundamental tool in our daily operations for communication and interaction with our entire audience.\r\n","footer_text":"Marcos Fernandez - Social Media Manager","card_title":"","card_text":""},{"card_type":"default","background_type":"image","background":2716,"background_mobile":2719,"logo":2722,"link":null,"pretitle":"","title":"Seguimiento de Pedidos","text":"\u201cindigitall\u2019s platform has helped us to build a custom solution to increase the satisfaction and LTV through Whatsapp.\u201d","footer_text":"Head of Digital","card_title":"20%","card_text":"Reduction in Customer Service Operating Costs"},{"card_type":"default","background_type":"image","background":2773,"background_mobile":2770,"logo":2757,"link":null,"pretitle":"","title":"Recordatorios de Citas","text":"\u201cThe best thing about indigitall is the closeness; the person who talk to us are always there for what we need. The interface is very simple and user-friendly, which makes the work easier. 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Their support always resolves issues that arise quickly and effectively.\"\r\n","footer_text":"Customer Support Manager","card_title":"","card_text":""},{"card_type":"default","background_type":"image","background":2787,"background_mobile":2790,"logo":null,"link":null,"pretitle":"","title":"Autenticaci\u00f3n Segura","text":"See how Real Madrid and Atletico Madrid took advantage of indigitall's Whatsapp Chatbots to boost fan engagement and sales.","footer_text":"","card_title":"","card_text":""},{"card_type":"default","background_type":"image","background":2958,"background_mobile":2940,"logo":2928,"link":null,"pretitle":"","title":"Encuestas de Satisfacci\u00f3n","text":"\"indigitall has enabled us to strengthen our company\u2019s digital strategy, substantially improving the experience of our existing customers by establishing more personal, contextualized, and segmented communications through the digital web notifications platform.\"\r\n","footer_text":"Adri\u00e1n Valenzuela - Chief Digital Officer","card_title":"","card_text":""},{"card_type":"default","background_type":"image","background":2961,"background_mobile":2949,"logo":2931,"link":null,"pretitle":"","title":"Notificaciones de Pago","text":"\"Working with the Indigitall platform, especially Web Push, has been a highly valuable experience. 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