{"id":4250,"date":"2025-05-09T18:58:30","date_gmt":"2025-05-09T18:58:30","guid":{"rendered":"https:\/\/indigitall.com\/?post_type=channel&#038;p=4250"},"modified":"2026-10-30T14:02:15","modified_gmt":"2026-10-30T14:02:15","slug":"whatsapp","status":"publish","type":"channel","link":"https:\/\/indigitall.com\/en\/whatsapp\/","title":{"rendered":"Whatsapp"},"author":3,"template":"","class_list":["post-4250","channel","type-channel","status-publish","hentry"],"acf":{"icon":232,"card_title":"WhatsApp","card_text":"Hey! Check your exclusive deal.","card_text_mobile":"Hey! Check your exclusive deal.","card_image":262,"card_image_mobile":1163,"flexible_content":[{"acf_fc_layout":"custom_html","code":"<!-- indigitall WhatsApp \u00b7 S1 Hero \u00b7 WordPress\/ACF Custom HTML block -->\r\n<style>\r\n@import url('https:\/\/fonts.googleapis.com\/css2?family=Manrope:wght@400;500;600;700;800&display=swap');\r\n\r\n#indi-wa-hero {\r\n  all: initial;\r\n  display: block;\r\n  font-family: 'Manrope', -apple-system, BlinkMacSystemFont, 'Segoe UI', sans-serif !important;\r\n  background: linear-gradient(145deg, #0F3B7A 0%, #1565E0 60%, #0072EF 100%) !important;\r\n  width: 100% !important;\r\n  position: relative !important;\r\n  overflow: hidden !important;\r\n  box-sizing: border-box !important;\r\n  -webkit-font-smoothing: antialiased;\r\n  -moz-osx-font-smoothing: grayscale;\r\n}\r\n#indi-wa-hero *, #indi-wa-hero *::before, #indi-wa-hero *::after {\r\n  box-sizing: border-box; margin: 0; padding: 0;\r\n  -webkit-font-smoothing: antialiased; -moz-osx-font-smoothing: grayscale;\r\n}\r\n\r\n\/* \u2500\u2500\u2500 BG \u2500\u2500\u2500 *\/\r\n#indi-wa-hero .iwh-texture {\r\n  position: absolute; inset: 0;\r\n  background-image: radial-gradient(circle, rgba(255,255,255,0.05) 1px, transparent 1px);\r\n  background-size: 28px 28px; pointer-events: none; z-index: 0;\r\n}\r\n\/* WhatsApp-channel ambient glow: uses brand lime, which sits beside WhatsApp green *\/\r\n#indi-wa-hero .iwh-glow {\r\n  position: absolute; top: -100px; right: -60px; width: 520px; height: 520px;\r\n  background: radial-gradient(circle, rgba(138,218,63,0.13) 0%, transparent 70%);\r\n  pointer-events: none; z-index: 0;\r\n}\r\n#indi-wa-hero .iwh-glow2 {\r\n  position: absolute; bottom: -80px; left: -40px; width: 400px; height: 400px;\r\n  background: radial-gradient(circle, rgba(0,114,239,0.10) 0%, transparent 70%);\r\n  pointer-events: none; z-index: 0;\r\n}\r\n\r\n\/* \u2500\u2500\u2500 GRID \u2500\u2500\u2500 *\/\r\n#indi-wa-hero .iwh-inner {\r\n  position: relative; z-index: 2;\r\n  max-width: 1280px; margin: 0 auto;\r\n  padding: 140px 48px 90px;\r\n  display: grid;\r\n  grid-template-columns: minmax(0, 1.05fr) minmax(0, 0.95fr);\r\n  gap: 40px; align-items: center;\r\n}\r\n\r\n\/* \u2500\u2500\u2500 LEFT \u2500\u2500\u2500 *\/\r\n#indi-wa-hero .iwh-left {\r\n  display: flex; flex-direction: column; gap: 24px;\r\n  opacity: 0; transform: translateY(20px);\r\n  animation: iwhSlideUp 0.8s cubic-bezier(0.22,1,0.36,1) 0.15s both;\r\n}\r\n#indi-wa-hero .iwh-eyebrow {\r\n  display: inline-flex; align-items: center; gap: 8px; align-self: flex-start;\r\n  background: rgba(138,218,63,0.14); border: 1px solid rgba(138,218,63,0.4);\r\n  padding: 6px 14px; border-radius: 50px;\r\n  font-size: 11px !important; font-weight: 700 !important;\r\n  letter-spacing: 0.08em !important; text-transform: uppercase; color: #8ADA3F !important;\r\n}\r\n#indi-wa-hero .iwh-eyebrow svg { flex-shrink: 0; }\r\n#indi-wa-hero .iwh-headline {\r\n  font-family: 'Manrope', sans-serif !important;\r\n  font-size: clamp(32px, 3.8vw, 54px) !important; font-weight: 500 !important;\r\n  line-height: 1.06 !important; letter-spacing: -0.022em !important;\r\n  color: #FFFFFF !important; margin: 0 !important;\r\n}\r\n#indi-wa-hero .iwh-accent { color: #8ADA3F !important; }\r\n#indi-wa-hero .iwh-sub {\r\n  font-size: 16px !important; font-weight: 400 !important;\r\n  line-height: 1.65 !important; color: rgba(255,255,255,0.78) !important; max-width: 540px;\r\n}\r\n\r\n\/* Badges *\/\r\n#indi-wa-hero .iwh-badges { display: flex; flex-wrap: wrap; gap: 8px; }\r\n#indi-wa-hero .iwh-badge {\r\n  display: inline-flex; align-items: center; gap: 6px;\r\n  background: rgba(255,255,255,0.12); border: 1px solid rgba(255,255,255,0.20);\r\n  backdrop-filter: blur(8px); -webkit-backdrop-filter: blur(8px);\r\n  padding: 7px 13px; border-radius: 50px;\r\n  font-size: 11px !important; font-weight: 600 !important;\r\n  color: #FFFFFF !important; letter-spacing: 0.02em; white-space: nowrap;\r\n  opacity: 0; animation: iwhBadgePop 0.5s cubic-bezier(0.22,1,0.36,1) both;\r\n}\r\n#indi-wa-hero .iwh-badge:nth-child(1) { animation-delay: 0.30s; }\r\n#indi-wa-hero .iwh-badge:nth-child(2) { animation-delay: 0.38s; }\r\n#indi-wa-hero .iwh-badge:nth-child(3) { animation-delay: 0.46s; }\r\n#indi-wa-hero .iwh-badge:nth-child(4) { animation-delay: 0.54s; }\r\n#indi-wa-hero .iwh-badge:nth-child(5) { animation-delay: 0.62s; }\r\n#indi-wa-hero .iwh-badge:nth-child(6) { animation-delay: 0.70s; }\r\n#indi-wa-hero .iwh-badge svg { flex-shrink: 0; }\r\n\r\n\/* CTAs *\/\r\n#indi-wa-hero .iwh-ctas { display: flex; flex-wrap: wrap; gap: 14px; margin-top: 4px; }\r\n#indi-wa-hero .id-btn {\r\n  font-family: 'Manrope', sans-serif !important;\r\n  font-size: 14px !important; font-weight: 700 !important;\r\n  line-height: 1 !important; letter-spacing: 0.98px !important;\r\n  text-transform: uppercase !important; padding: 15px 24px !important;\r\n  min-width: 200px !important; min-height: 60px !important;\r\n  display: inline-flex !important; justify-content: center !important; align-items: center !important;\r\n  border-radius: 5px !important; transition: all 0.3s ease-in-out;\r\n  border: 1px solid transparent !important; cursor: pointer;\r\n  text-decoration: none !important; white-space: nowrap;\r\n}\r\n#indi-wa-hero .id-btn.green {\r\n  background-color: #8ADA3F !important; border-color: #8ADA3F !important;\r\n  color: #0F0F0F !important; box-shadow: 0 4px 30px rgba(138,218,63,0.35);\r\n}\r\n#indi-wa-hero .id-btn.green:hover {\r\n  background-color: #9EE84F !important; border-color: #9EE84F !important;\r\n  transform: translateY(-2px); box-shadow: 0 8px 40px rgba(138,218,63,0.45);\r\n}\r\n#indi-wa-hero .id-btn.light {\r\n  background-color: #FFFFFF !important; border-color: #FFFFFF !important;\r\n  box-shadow: 0 4px 60px 0 rgba(0,0,0,0.07); color: #0F0F0F !important;\r\n  gap: 12px; padding: 8px 24px 8px 10px !important;\r\n}\r\n#indi-wa-hero .id-btn.light:hover {\r\n  background-color: #F5F7FA !important; border-color: #F5F7FA !important;\r\n  transform: translateY(-2px);\r\n}\r\n#indi-wa-hero .id-btn.light .iwh-btn-ic {\r\n  width: 38px; height: 38px; border-radius: 50%; background: #EEF3FF;\r\n  display: inline-flex; align-items: center; justify-content: center; flex-shrink: 0;\r\n}\r\n\r\n\/* Floating proof \/ capability badge *\/\r\n#indi-wa-hero .iwh-proof {\r\n  display: inline-flex; align-items: center; gap: 12px; align-self: flex-start;\r\n  background: #FFFFFF; border-left: 4px solid #8ADA3F;\r\n  border-radius: 8px; padding: 12px 18px; margin-top: 4px;\r\n  box-shadow: 0 12px 40px -8px rgba(4,12,32,0.45);\r\n}\r\n#indi-wa-hero .iwh-proof-ic {\r\n  width: 40px; height: 40px; border-radius: 10px; flex-shrink: 0;\r\n  background: rgba(138,218,63,0.16); display: flex; align-items: center; justify-content: center;\r\n}\r\n#indi-wa-hero .iwh-proof-ic svg { stroke: #4F8A1F; }\r\n#indi-wa-hero .iwh-proof-txt { display: flex; flex-direction: column; gap: 2px; }\r\n#indi-wa-hero .iwh-proof-num {\r\n  font-size: 17px !important; font-weight: 800 !important;\r\n  color: #0F3B7A !important; letter-spacing: -0.01em; line-height: 1.1;\r\n}\r\n#indi-wa-hero .iwh-proof-lbl {\r\n  font-size: 12px !important; font-weight: 600 !important;\r\n  color: #5A6B85 !important; line-height: 1.3;\r\n}\r\n\r\n\/* \u2500\u2500\u2500 RIGHT: WhatsApp phone \u2500\u2500\u2500 *\/\r\n#indi-wa-hero .iwh-right {\r\n  position: relative; display: flex; justify-content: center; align-items: center;\r\n  opacity: 0; animation: iwhFadeIn 0.8s ease 0.3s both; z-index: 1;\r\n}\r\n#indi-wa-hero .iwh-phone {\r\n  width: 320px; background: #181824; border-radius: 40px;\r\n  padding: 10px; position: relative;\r\n  box-shadow: 0 32px 64px -16px rgba(4,12,32,0.75),\r\n              0 0 0 1px rgba(255,255,255,0.06),\r\n              inset 0 1px 0 rgba(255,255,255,0.10);\r\n}\r\n#indi-wa-hero .iwh-screen {\r\n  background: #ECE5DD; border-radius: 32px; overflow: hidden;\r\n  display: flex; flex-direction: column; height: 600px; position: relative;\r\n}\r\n#indi-wa-hero .iwh-notch {\r\n  position: absolute; top: 0; left: 50%; transform: translateX(-50%);\r\n  width: 120px; height: 22px; background: #181824; border-radius: 0 0 14px 14px; z-index: 5;\r\n}\r\n\/* WhatsApp header *\/\r\n#indi-wa-hero .iwh-wbar {\r\n  background: #075E54; padding: 26px 14px 10px; display: flex; align-items: center; gap: 10px;\r\n  flex-shrink: 0;\r\n}\r\n#indi-wa-hero .iwh-wav {\r\n  width: 34px; height: 34px; border-radius: 50%; flex-shrink: 0;\r\n  background: linear-gradient(135deg, #128C7E 0%, #25D366 100%);\r\n  display: flex; align-items: center; justify-content: center;\r\n}\r\n#indi-wa-hero .iwh-wmeta { flex: 1; min-width: 0; }\r\n#indi-wa-hero .iwh-wname { font-size: 13px !important; font-weight: 700 !important; color: #FFFFFF !important; line-height: 1.1; }\r\n#indi-wa-hero .iwh-wst { display: flex; align-items: center; gap: 5px; margin-top: 1px; }\r\n#indi-wa-hero .iwh-sdot {\r\n  width: 6px; height: 6px; border-radius: 50%; background: #25D366;\r\n  box-shadow: 0 0 5px rgba(37,211,102,0.85); animation: iwhPulse 2s ease-in-out infinite;\r\n}\r\n#indi-wa-hero .iwh-stxt { font-size: 10px !important; font-weight: 500 !important; color: rgba(255,255,255,0.72) !important; }\r\n#indi-wa-hero .iwh-wver {\r\n  display: inline-flex; align-items: center; gap: 4px;\r\n  font-size: 9px !important; font-weight: 700 !important; color: #FFFFFF !important;\r\n  background: rgba(255,255,255,0.14); border-radius: 50px; padding: 3px 8px;\r\n}\r\n\r\n\/* Chat body *\/\r\n#indi-wa-hero .iwh-wbody {\r\n  flex: 1; overflow: hidden;\r\n  background-color: #ECE5DD;\r\n  background-image: radial-gradient(circle, rgba(7,94,84,0.045) 1px, transparent 1px);\r\n  background-size: 18px 18px;\r\n  padding: 12px 12px 8px; display: flex; flex-direction: column; gap: 8px;\r\n}\r\n#indi-wa-hero .iwh-wbody > * {\r\n  animation: iwhMsgIn 0.4s cubic-bezier(0.22,1,0.36,1) both;\r\n}\r\n#indi-wa-hero .iwh-wbody > *:nth-child(1) { animation-delay: 0.5s; }\r\n#indi-wa-hero .iwh-wbody > *:nth-child(2) { animation-delay: 1.2s; }\r\n#indi-wa-hero .iwh-wbody > *:nth-child(3) { animation-delay: 1.9s; }\r\n#indi-wa-hero .iwh-wbody > *:nth-child(4) { animation-delay: 2.7s; }\r\n#indi-wa-hero .iwh-wbody > *:nth-child(5) { animation-delay: 3.5s; }\r\n\r\n\/* Bubbles *\/\r\n#indi-wa-hero .iwh-bub {\r\n  max-width: 84%; padding: 7px 10px 5px;\r\n  font-size: 12px !important; line-height: 1.45 !important; font-weight: 400 !important;\r\n  position: relative; box-shadow: 0 1px 1px rgba(0,0,0,0.10);\r\n}\r\n#indi-wa-hero .iwh-bub.in {\r\n  align-self: flex-start; background: #FFFFFF; color: #111B21 !important;\r\n  border-radius: 2px 12px 12px 12px;\r\n}\r\n#indi-wa-hero .iwh-bub.out {\r\n  align-self: flex-end; background: #D9FDD3; color: #111B21 !important;\r\n  border-radius: 12px 2px 12px 12px;\r\n}\r\n#indi-wa-hero .iwh-bub-ts {\r\n  display: block; font-size: 8.5px !important; font-weight: 400 !important;\r\n  margin-top: 2px; text-align: right; color: #667781 !important;\r\n}\r\n#indi-wa-hero .iwh-bub.out .iwh-bub-ts { color: #4A9C6D !important; }\r\n\r\n\/* Carousel inside agent bubble *\/\r\n#indi-wa-hero .iwh-carousel { display: flex; gap: 6px; margin-top: 7px; }\r\n#indi-wa-hero .iwh-pc {\r\n  flex: 1; background: #F4F8FF; border: 1px solid #D1E4FF; border-radius: 8px;\r\n  padding: 7px; display: flex; flex-direction: column; gap: 3px;\r\n}\r\n#indi-wa-hero .iwh-pc-img {\r\n  height: 34px; border-radius: 5px;\r\n  background: linear-gradient(135deg, #1565E0, #0072EF);\r\n  display: flex; align-items: center; justify-content: center;\r\n}\r\n#indi-wa-hero .iwh-pc-nm { font-size: 9px !important; font-weight: 700 !important; color: #0F3B7A !important; line-height: 1.1; }\r\n#indi-wa-hero .iwh-pc-pr { font-size: 9px !important; font-weight: 800 !important; color: #075E54 !important; }\r\n\r\n\/* Order \/ payment \/ tracking cards inside bubbles *\/\r\n#indi-wa-hero .iwh-card {\r\n  margin-top: 7px; background: #F4F8FF; border: 1px solid #D1E4FF;\r\n  border-radius: 8px; padding: 8px 10px; display: flex; flex-direction: column; gap: 3px;\r\n}\r\n#indi-wa-hero .iwh-crow { display: flex; justify-content: space-between; gap: 8px; font-size: 10.5px !important; }\r\n#indi-wa-hero .iwh-clbl { color: #5A6B85 !important; font-weight: 500 !important; }\r\n#indi-wa-hero .iwh-cval { color: #0F3B7A !important; font-weight: 700 !important; }\r\n#indi-wa-hero .iwh-cbadge {\r\n  display: inline-flex; align-items: center; gap: 4px; align-self: flex-start;\r\n  background: rgba(37,211,102,0.16); border: 1px solid rgba(37,211,102,0.45);\r\n  border-radius: 50px; padding: 2px 8px; margin-top: 2px;\r\n  font-size: 9px !important; font-weight: 700 !important; color: #1B7A43 !important;\r\n}\r\n\/* Pay button (WhatsApp CTA style) *\/\r\n#indi-wa-hero .iwh-pay {\r\n  margin-top: 6px; background: #FFFFFF; border: 1px solid #D1E4FF; border-radius: 8px;\r\n  padding: 8px; display: flex; align-items: center; justify-content: center; gap: 6px;\r\n  font-size: 11px !important; font-weight: 700 !important; color: #075E54 !important;\r\n}\r\n\/* Quick-reply pills *\/\r\n#indi-wa-hero .iwh-qr { display: flex; flex-wrap: wrap; gap: 5px; align-self: flex-end; max-width: 84%; justify-content: flex-end; }\r\n#indi-wa-hero .iwh-qrpill {\r\n  background: #FFFFFF; border: 1px solid #25D366; border-radius: 50px; padding: 5px 11px;\r\n  font-size: 10.5px !important; font-weight: 700 !important; color: #075E54 !important;\r\n}\r\n\r\n\/* Input bar *\/\r\n#indi-wa-hero .iwh-winput {\r\n  flex-shrink: 0; background: #F0F0F0; padding: 8px 10px; display: flex; align-items: center; gap: 8px;\r\n}\r\n#indi-wa-hero .iwh-wfield {\r\n  flex: 1; background: #FFFFFF; border-radius: 50px; padding: 8px 12px;\r\n  font-size: 11px !important; color: #8E97A1 !important;\r\n}\r\n#indi-wa-hero .iwh-wsend {\r\n  width: 32px; height: 32px; border-radius: 50%; flex-shrink: 0; background: #25D366;\r\n  display: flex; align-items: center; justify-content: center;\r\n}\r\n\r\n\/* \u2500\u2500\u2500 KEYFRAMES \u2500\u2500\u2500 *\/\r\n@keyframes iwhSlideUp { from { opacity: 0; transform: translateY(20px); } to { opacity: 1; transform: translateY(0); } }\r\n@keyframes iwhFadeIn  { from { opacity: 0; } to { opacity: 1; } }\r\n@keyframes iwhMsgIn   { from { opacity: 0; transform: translateY(8px); } to { opacity: 1; transform: translateY(0); } }\r\n@keyframes iwhBadgePop{ from { opacity: 0; transform: scale(0.85) translateY(-4px); } to { opacity: 1; transform: scale(1) translateY(0); } }\r\n@keyframes iwhPulse   { 0%, 100% { opacity: 1; } 50% { opacity: 0.30; } }\r\n\r\n\/* \u2500\u2500\u2500 REDUCED MOTION \u2500\u2500\u2500 *\/\r\n@media (prefers-reduced-motion: reduce) {\r\n  #indi-wa-hero .iwh-left, #indi-wa-hero .iwh-right, #indi-wa-hero .iwh-badge,\r\n  #indi-wa-hero .iwh-sdot, #indi-wa-hero .iwh-wbody > * {\r\n    opacity: 1 !important; transform: none !important; animation: none !important;\r\n  }\r\n}\r\n\r\n\/* \u2500\u2500\u2500 RESPONSIVE \u2500\u2500\u2500 *\/\r\n@media (max-width: 1100px) {\r\n  #indi-wa-hero .iwh-inner { padding: 100px 32px 70px; gap: 32px; }\r\n}\r\n@media (max-width: 960px) {\r\n  #indi-wa-hero .iwh-inner { grid-template-columns: 1fr; padding: 118px 24px 60px; gap: 48px; justify-items: center; }\r\n  #indi-wa-hero .iwh-left { text-align: center; align-items: center; }\r\n  #indi-wa-hero .iwh-eyebrow, #indi-wa-hero .iwh-proof { align-self: center; }\r\n  #indi-wa-hero .iwh-badges, #indi-wa-hero .iwh-ctas { justify-content: center; }\r\n  #indi-wa-hero .iwh-sub { margin: 0 auto; }\r\n}\r\n@media (max-width: 600px) {\r\n  #indi-wa-hero .iwh-inner { padding: 104px 16px 48px; }\r\n  #indi-wa-hero .id-btn { flex: 1 1 100%; min-width: 0 !important; }\r\n  #indi-wa-hero .iwh-phone { width: 100%; max-width: 320px; }\r\n}\r\n<\/style>\r\n\r\n<section id=\"indi-wa-hero\" role=\"banner\" aria-label=\"indigitall WhatsApp: turn the channel customers already use into your strongest sales channel\">\r\n  <div class=\"iwh-texture\" aria-hidden=\"true\"><\/div>\r\n  <div class=\"iwh-glow\"    aria-hidden=\"true\"><\/div>\r\n  <div class=\"iwh-glow2\"   aria-hidden=\"true\"><\/div>\r\n\r\n  <div class=\"iwh-inner\">\r\n\r\n    <!-- \u2500\u2500 LEFT \u2500\u2500 -->\r\n    <div class=\"iwh-left\">\r\n      <span class=\"iwh-eyebrow\">\r\n        <!-- Lucide: message-circle -->\r\n        <svg width=\"13\" height=\"13\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"#8ADA3F\" stroke-width=\"2.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\"><path d=\"M7.9 20A9 9 0 1 0 4 16.1L2 22Z\"\/><\/svg>\r\n        WhatsApp \u00b7 indigitall\r\n      <\/span>\r\n\r\n      <h1 class=\"iwh-headline\">\r\n        The app they open 23 times a day.<br>Now it <span class=\"iwh-accent\">closes the sale.<\/span>\r\n      <\/h1>\r\n\r\n      <p class=\"iwh-sub\">\r\n        indigitall turns WhatsApp into a full commerce and service channel, not a broadcast list. Discovery, reorders, booking, payment, and support, all in one thread. Connected to your systems via MCP, with AI agent handoff built in.\r\n      <\/p>\r\n\r\n      <div class=\"iwh-badges\" role=\"list\" aria-label=\"Trust certifications and recognition\">\r\n        <span class=\"iwh-badge\" role=\"listitem\">\r\n          <svg width=\"12\" height=\"12\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"#8ADA3F\" stroke-width=\"2.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\"><path d=\"M12 2l2.4 4.8L20 8l-4 3.9.9 5.5L12 15l-4.9 2.4.9-5.5L4 8l5.6-1.2z\"\/><\/svg>\r\n          Meta Business Partner \u00b7 Tier 1\r\n        <\/span>\r\n        <span class=\"iwh-badge\" role=\"listitem\">\r\n          <svg width=\"12\" height=\"12\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"#8ADA3F\" stroke-width=\"2.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\"><path d=\"M12 22s8-4 8-10V5l-8-3-8 3v7c0 6 8 10 8 10z\"\/><polyline points=\"9 12 11 14 15 10\"\/><\/svg>\r\n          ISO 27001\r\n        <\/span>\r\n        <span class=\"iwh-badge\" role=\"listitem\">\r\n          <svg width=\"12\" height=\"12\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"#8ADA3F\" stroke-width=\"2.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\"><rect x=\"3\" y=\"11\" width=\"18\" height=\"11\" rx=\"2\"\/><path d=\"M7 11V7a5 5 0 0 1 10 0v4\"\/><\/svg>\r\n          GDPR\r\n        <\/span>\r\n        <span class=\"iwh-badge\" role=\"listitem\">\r\n          <svg width=\"12\" height=\"12\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"#8ADA3F\" stroke-width=\"2.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\"><circle cx=\"12\" cy=\"8\" r=\"6\"\/><path d=\"M15.477 12.89L17 22l-5-3-5 3 1.523-9.11\"\/><\/svg>\r\n          ENS\r\n        <\/span>\r\n        <span class=\"iwh-badge\" role=\"listitem\">\r\n          <svg width=\"12\" height=\"12\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"#8ADA3F\" stroke-width=\"2.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\"><polygon points=\"12 2 15.09 8.26 22 9.27 17 14.14 18.18 21.02 12 17.77 5.82 21.02 7 14.14 2 9.27 8.91 8.26 12 2\"\/><\/svg>\r\n          #1 WhatsApp Marketing Europe (G2)\r\n        <\/span>\r\n      <\/div>\r\n\r\n      <div class=\"iwh-ctas\">\r\n        <a href=\"https:\/\/indigitall.com\/en\/schedule-time\/\" class=\"id-btn green\" aria-label=\"Get a demo of indigitall WhatsApp\">GET A DEMO<\/a>\r\n        <a href=\"https:\/\/indigitall.com\/en\/ebook\/4966\/\" class=\"id-btn light\" aria-label=\"Download the WhatsApp Use Case Guide\">\r\n          <span class=\"iwh-btn-ic\" aria-hidden=\"true\">\r\n            <svg width=\"18\" height=\"18\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"#0072EF\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\"><path d=\"M2 3h6a4 4 0 0 1 4 4v14a3 3 0 0 0-3-3H2z\"\/><path d=\"M22 3h-6a4 4 0 0 0-4 4v14a3 3 0 0 1 3-3h7z\"\/><\/svg>\r\n          <\/span>\r\n          WHATSAPP USE CASE GUIDE\r\n        <\/a>\r\n      <\/div>\r\n\r\n      <div class=\"iwh-proof\">\r\n        <span class=\"iwh-proof-ic\" aria-hidden=\"true\"><svg width=\"20\" height=\"20\" viewBox=\"0 0 24 24\" fill=\"none\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><path d=\"M6 2 3 6v14a2 2 0 0 0 2 2h14a2 2 0 0 0 2-2V6l-3-4Z\"\/><path d=\"M3 6h18\"\/><path d=\"M16 10a4 4 0 0 1-8 0\"\/><\/svg><\/span>\r\n        <div class=\"iwh-proof-txt\">\r\n          <span class=\"iwh-proof-num\">Browse &rarr; Paid<\/span>\r\n          <span class=\"iwh-proof-lbl\">A full retail journey, in one thread<\/span>\r\n        <\/div>\r\n      <\/div>\r\n    <\/div><!-- \/left -->\r\n\r\n    <!-- \u2500\u2500 RIGHT: WhatsApp phone \u2500\u2500 -->\r\n    <div class=\"iwh-right\" role=\"img\" aria-label=\"A single WhatsApp thread carrying a full purchase journey: product carousel, order confirmation, in-chat payment, and live order tracking, all handled by the OmnIA Agent.\">\r\n      <div class=\"iwh-phone\">\r\n        <div class=\"iwh-notch\" aria-hidden=\"true\"><\/div>\r\n        <div class=\"iwh-screen\">\r\n\r\n          <!-- WhatsApp header -->\r\n          <div class=\"iwh-wbar\" aria-hidden=\"true\">\r\n            <div class=\"iwh-wav\">\r\n              <svg width=\"17\" height=\"17\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"#FFFFFF\" stroke-width=\"2.2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><path d=\"M12 8V4H8\"\/><rect width=\"16\" height=\"12\" x=\"4\" y=\"8\" rx=\"2\"\/><path d=\"M2 14h2\"\/><path d=\"M20 14h2\"\/><path d=\"M15 13v2\"\/><path d=\"M9 13v2\"\/><\/svg>\r\n            <\/div>\r\n            <div class=\"iwh-wmeta\">\r\n              <div class=\"iwh-wname\">OmnIA Agent<\/div>\r\n              <div class=\"iwh-wst\"><span class=\"iwh-sdot\"><\/span><span class=\"iwh-stxt\">online \u00b7 replies instantly<\/span><\/div>\r\n            <\/div>\r\n            <span class=\"iwh-wver\">\r\n              <svg width=\"9\" height=\"9\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"#25D366\" stroke-width=\"3\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><polyline points=\"20 6 9 17 4 12\"\/><\/svg>\r\n              Business\r\n            <\/span>\r\n          <\/div>\r\n\r\n          <!-- Chat thread -->\r\n          <div class=\"iwh-wbody\" aria-hidden=\"true\">\r\n\r\n            <!-- 1. Agent greeting + carousel -->\r\n            <div class=\"iwh-bub in\">\r\n              Hi! Looking for something today? Here are this week's picks \ud83d\udc47\r\n              <div class=\"iwh-carousel\">\r\n                <div class=\"iwh-pc\">\r\n                  <div class=\"iwh-pc-img\"><svg width=\"14\" height=\"14\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"#fff\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><path d=\"M6 2 3 6v14a2 2 0 0 0 2 2h14a2 2 0 0 0 2-2V6l-3-4Z\"\/><path d=\"M3 6h18\"\/><path d=\"M16 10a4 4 0 0 1-8 0\"\/><\/svg><\/div>\r\n                  <span class=\"iwh-pc-nm\">Origin Blend<\/span>\r\n                  <span class=\"iwh-pc-pr\">$19.90<\/span>\r\n                <\/div>\r\n                <div class=\"iwh-pc\">\r\n                  <div class=\"iwh-pc-img\"><svg width=\"14\" height=\"14\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"#fff\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><path d=\"M6 2 3 6v14a2 2 0 0 0 2 2h14a2 2 0 0 0 2-2V6l-3-4Z\"\/><path d=\"M3 6h18\"\/><path d=\"M16 10a4 4 0 0 1-8 0\"\/><\/svg><\/div>\r\n                  <span class=\"iwh-pc-nm\">Decaf Roast<\/span>\r\n                  <span class=\"iwh-pc-pr\">$16.50<\/span>\r\n                <\/div>\r\n              <\/div>\r\n              <span class=\"iwh-bub-ts\">10:24<\/span>\r\n            <\/div>\r\n\r\n            <!-- 2. Customer selects -->\r\n            <div class=\"iwh-bub out\">\r\n              The Origin Blend, add 2 to my order\r\n              <span class=\"iwh-bub-ts\">10:24 \u2713\u2713<\/span>\r\n            <\/div>\r\n\r\n            <!-- 3. Order summary + pay -->\r\n            <div class=\"iwh-bub in\">\r\n              Done. Here's your order:\r\n              <div class=\"iwh-card\">\r\n                <div class=\"iwh-crow\"><span class=\"iwh-clbl\">2 \u00d7 Origin Blend<\/span><span class=\"iwh-cval\">$39.80<\/span><\/div>\r\n                <div class=\"iwh-crow\"><span class=\"iwh-clbl\">Delivery<\/span><span class=\"iwh-cval\">Free \u00b7 Thu<\/span><\/div>\r\n                <span class=\"iwh-cbadge\">\r\n                  <svg width=\"9\" height=\"9\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"#1B7A43\" stroke-width=\"2.8\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><polyline points=\"20 6 9 17 4 12\"\/><\/svg>\r\n                  Reorder saved\r\n                <\/span>\r\n                <div class=\"iwh-pay\">\r\n                  <svg width=\"13\" height=\"13\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"#075E54\" stroke-width=\"2.2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><rect x=\"2\" y=\"5\" width=\"20\" height=\"14\" rx=\"2\"\/><line x1=\"2\" y1=\"10\" x2=\"22\" y2=\"10\"\/><\/svg>\r\n                  Pay $39.80 securely\r\n                <\/div>\r\n              <\/div>\r\n              <span class=\"iwh-bub-ts\">10:25<\/span>\r\n            <\/div>\r\n\r\n            <!-- 4. Confirmation -->\r\n            <div class=\"iwh-bub out\">\r\n              Paid \u2713\r\n              <span class=\"iwh-bub-ts\">10:25 \u2713\u2713<\/span>\r\n            <\/div>\r\n\r\n            <!-- 5. Tracking -->\r\n            <div class=\"iwh-bub in\">\r\n              Order confirmed \ud83c\udf89 I'll keep you posted right here.\r\n              <div class=\"iwh-card\">\r\n                <div class=\"iwh-crow\"><span class=\"iwh-clbl\">Order<\/span><span class=\"iwh-cval\">#4821<\/span><\/div>\r\n                <div class=\"iwh-crow\"><span class=\"iwh-clbl\">Status<\/span><span class=\"iwh-cval\">Out for delivery<\/span><\/div>\r\n                <span class=\"iwh-cbadge\">\r\n                  <svg width=\"9\" height=\"9\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"#1B7A43\" stroke-width=\"2.8\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><path d=\"M5 12h14\"\/><path d=\"m12 5 7 7-7 7\"\/><\/svg>\r\n                  Live tracking on\r\n                <\/span>\r\n              <\/div>\r\n              <span class=\"iwh-bub-ts\">10:26<\/span>\r\n            <\/div>\r\n\r\n          <\/div><!-- \/wbody -->\r\n\r\n          <!-- Input bar -->\r\n          <div class=\"iwh-winput\" aria-hidden=\"true\">\r\n            <div class=\"iwh-wfield\">Message<\/div>\r\n            <div class=\"iwh-wsend\">\r\n              <svg width=\"15\" height=\"15\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"#fff\" stroke-width=\"2.2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><line x1=\"22\" y1=\"2\" x2=\"11\" y2=\"13\"\/><polygon points=\"22 2 15 22 11 13 2 9 22 2\"\/><\/svg>\r\n            <\/div>\r\n          <\/div>\r\n\r\n        <\/div>\r\n      <\/div>\r\n    <\/div><!-- \/right -->\r\n  <\/div><!-- \/inner -->\r\n<\/section>\r\n","code_extra_content":"code_ex_none","code_extitle_cards":"","code_ex_cards":null,"code_ex_brands_custom_background_color":false,"code_ex_custom_brands":false,"code_ex_custom_slider_title":"","code_ex_brands":null,"code_ex_brands_background_color":""},{"acf_fc_layout":"custom_html","code":"<!-- indigitall WhatsApp \u00b7 S2 G2 Recognition \u00b7 WordPress\/ACF Custom HTML block -->\r\n<style>\r\n@import url('https:\/\/fonts.googleapis.com\/css2?family=Manrope:wght@400;500;600;700;800&display=swap');\r\n\r\n#indi-wa-g2 {\r\n  all: initial; display: block;\r\n  font-family: 'Manrope', -apple-system, BlinkMacSystemFont, 'Segoe UI', sans-serif !important;\r\n  background: #F5F7FA !important; width: 100% !important; position: relative !important; overflow: hidden !important;\r\n  box-sizing: border-box !important; -webkit-font-smoothing: antialiased; -moz-osx-font-smoothing: grayscale;\r\n}\r\n#indi-wa-g2 *, #indi-wa-g2 *::before, #indi-wa-g2 *::after { box-sizing: border-box; margin: 0; padding: 0; -webkit-font-smoothing: antialiased; }\r\n\r\n#indi-wa-g2 .iwg-inner { position: relative; z-index: 2; max-width: 1280px; margin: 0 auto; padding: 100px 48px 80px; }\r\n\r\n\/* \u2500\u2500\u2500 HEADER \u2500\u2500\u2500 *\/\r\n#indi-wa-g2 .iwg-head { text-align: center; max-width: 760px; margin: 0 auto 56px; }\r\n#indi-wa-g2 .iwg-pill {\r\n  display: inline-flex; align-items: center; gap: 8px;\r\n  background: rgba(138,218,63,0.16); border: 1px solid rgba(138,218,63,0.5);\r\n  padding: 7px 15px; border-radius: 50px;\r\n  font-size: 11px !important; font-weight: 700 !important; letter-spacing: 0.08em !important;\r\n  text-transform: uppercase; color: #4F8A1F !important; margin-bottom: 20px;\r\n}\r\n#indi-wa-g2 .iwg-pill svg { flex-shrink: 0; }\r\n#indi-wa-g2 .iwg-h2 {\r\n  font-size: clamp(30px, 3.8vw, 50px) !important; font-weight: 500 !important; line-height: 1.08 !important;\r\n  letter-spacing: -0.022em !important; color: #0F3B7A !important;\r\n}\r\n#indi-wa-g2 .iwg-h2 em { color: #0072EF !important; font-style: normal; }\r\n#indi-wa-g2 .iwg-lede { font-size: 17px !important; font-weight: 400 !important; line-height: 1.6 !important; color: #5A6B85 !important; margin-top: 16px; }\r\n\r\n\/* \u2500\u2500\u2500 BENTO GRID \u2500\u2500\u2500 *\/\r\n#indi-wa-g2 .iwg-grid { display: grid; grid-template-columns: repeat(12, 1fr); grid-auto-rows: 1fr; gap: 18px; }\r\n#indi-wa-g2 .iwg-card {\r\n  background: #FFFFFF !important; border-radius: 14px !important; padding: 26px !important;\r\n  box-shadow: 0 12px 36px -8px rgba(18,54,108,0.14), 0 2px 8px rgba(0,0,0,0.04);\r\n  display: flex; flex-direction: column; position: relative; overflow: hidden;\r\n  transition: transform 0.35s ease, box-shadow 0.35s ease;\r\n}\r\n#indi-wa-g2 .iwg-card:hover { transform: translateY(-4px); box-shadow: 0 22px 50px -10px rgba(18,54,108,0.22), 0 4px 12px rgba(138,218,63,0.12); }\r\n\r\n#indi-wa-g2 .c-stat { grid-column: 1 \/ 6;  grid-row: 1 \/ 3; }\r\n#indi-wa-g2 .c-ai   { grid-column: 6 \/ 9;  grid-row: 1; }\r\n#indi-wa-g2 .c-mom  { grid-column: 9 \/ 13; grid-row: 1; }\r\n#indi-wa-g2 .c-use  { grid-column: 6 \/ 9;  grid-row: 2; }\r\n#indi-wa-g2 .c-geo  { grid-column: 9 \/ 13; grid-row: 2; }\r\n\r\n#indi-wa-g2 .iwg-eyebrow {\r\n  font-size: 10px !important; font-weight: 700 !important; letter-spacing: 0.06em !important; text-transform: uppercase;\r\n  color: #8ADA3F !important; margin-bottom: 8px; display: inline-flex; align-items: center; gap: 5px;\r\n}\r\n#indi-wa-g2 .iwg-card-title { font-size: 19px !important; font-weight: 600 !important; letter-spacing: -0.01em !important; color: #0F3B7A !important; line-height: 1.2; margin-bottom: 8px; }\r\n#indi-wa-g2 .c-stat .iwg-card-title { font-size: 24px !important; }\r\n#indi-wa-g2 .iwg-card-desc { font-size: 14px !important; font-weight: 400 !important; line-height: 1.5 !important; color: #5A6B85 !important; }\r\n\r\n#indi-wa-g2 .iwg-viz { margin-top: auto; padding-top: 22px; }\r\n#indi-wa-g2 .c-stat .iwg-viz { margin-top: 18px; padding-top: 0; flex: 1; display: flex; }\r\n\r\n\/* \u2550\u2550 FEATURED VIZ \u00b7 G2 badge panel \u2550\u2550 *\/\r\n#indi-wa-g2 .iwg-panel {\r\n  background: linear-gradient(160deg, #1565E0 0%, #0F3B7A 100%);\r\n  border-radius: 14px; padding: 24px 20px; position: relative; overflow: hidden; width: 100%; flex: 1;\r\n  display: flex; flex-direction: column; align-items: center; justify-content: center; gap: 10px; text-align: center;\r\n}\r\n#indi-wa-g2 .iwg-shimmer { position: absolute; inset: 0; background: linear-gradient(115deg, transparent 30%, rgba(138,218,63,0.16) 50%, transparent 70%); transform: translateX(-100%); }\r\n#indi-wa-g2 .c-stat.iwg-vis .iwg-shimmer { animation: iwgShimmer 3.4s ease-in-out infinite; }\r\n@keyframes iwgShimmer { 0%,60% { transform: translateX(-100%); } 80%,100% { transform: translateX(100%); } }\r\n#indi-wa-g2 .iwg-g2badge {\r\n  width: 52px; height: 52px; border-radius: 50%; background: #FF492C;\r\n  display: flex; align-items: center; justify-content: center;\r\n  font-family: 'Manrope', sans-serif !important; font-size: 21px !important; font-weight: 800 !important;\r\n  color: #FFFFFF !important; letter-spacing: -0.03em; box-shadow: 0 6px 20px rgba(255,73,44,0.45); position: relative; z-index: 1;\r\n}\r\n#indi-wa-g2 .iwg-bignum { font-family: 'Manrope', sans-serif !important; font-size: 62px !important; font-weight: 800 !important; line-height: 1 !important; letter-spacing: -0.03em !important; color: #8ADA3F !important; position: relative; z-index: 1; }\r\n#indi-wa-g2 .iwg-panel-sub { font-size: 13px !important; font-weight: 600 !important; color: rgba(255,255,255,0.82) !important; position: relative; z-index: 1; }\r\n#indi-wa-g2 .iwg-stars { display: flex; gap: 3px; position: relative; z-index: 1; font-size: 17px !important; color: #F5A623 !important; line-height: 1; }\r\n#indi-wa-g2 .iwg-score-pill { display: inline-flex; align-items: center; gap: 10px; background: rgba(255,255,255,0.12); border: 1px solid rgba(255,255,255,0.18); border-radius: 50px; padding: 7px 18px; position: relative; z-index: 1; }\r\n#indi-wa-g2 .iwg-score-big { font-size: 22px !important; font-weight: 800 !important; color: #FFFFFF !important; line-height: 1; letter-spacing: -0.01em; }\r\n#indi-wa-g2 .iwg-score-lbl { font-size: 10px !important; font-weight: 600 !important; color: rgba(255,255,255,0.60) !important; line-height: 1.3; text-align: left; }\r\n#indi-wa-g2 .iwg-review-count { font-size: 11px !important; font-weight: 600 !important; color: rgba(255,255,255,0.45) !important; position: relative; z-index: 1; }\r\n\r\n\/* \u2550\u2550 VIZ \u00b7 High Performer checklist \u2550\u2550 *\/\r\n#indi-wa-g2 .iwg-checklist { display: flex; flex-direction: column; gap: 8px; }\r\n#indi-wa-g2 .iwg-checkrow { display: flex; align-items: center; gap: 9px; }\r\n#indi-wa-g2 .iwg-chkbox { width: 20px; height: 20px; border-radius: 6px; flex-shrink: 0; background: #8ADA3F; display: flex; align-items: center; justify-content: center; }\r\n#indi-wa-g2 .iwg-chkbox svg path { stroke-dasharray: 24; stroke-dashoffset: 0; }\r\n#indi-wa-g2.iwg-js .c-ai .iwg-chkbox svg path { stroke-dashoffset: 24; }\r\n#indi-wa-g2 .c-ai.iwg-vis .iwg-chkbox svg path { animation: iwgCheck 0.5s ease forwards; }\r\n#indi-wa-g2 .c-ai.iwg-vis .iwg-checkrow:nth-child(1) .iwg-chkbox svg path { animation-delay: 0.35s; }\r\n#indi-wa-g2 .c-ai.iwg-vis .iwg-checkrow:nth-child(2) .iwg-chkbox svg path { animation-delay: 0.65s; }\r\n#indi-wa-g2 .c-ai.iwg-vis .iwg-checkrow:nth-child(3) .iwg-chkbox svg path { animation-delay: 0.95s; }\r\n@keyframes iwgCheck { from { stroke-dashoffset: 24; } to { stroke-dashoffset: 0; } }\r\n#indi-wa-g2 .iwg-chktxt { font-size: 12px !important; font-weight: 600 !important; color: #0F3B7A !important; }\r\n#indi-wa-g2 .iwg-subchips { display: flex; gap: 5px; flex-wrap: wrap; margin-top: 10px; }\r\n#indi-wa-g2 .iwg-subchip { font-size: 10px !important; font-weight: 700 !important; color: #0F3B7A !important; background: #EEF3FF; border-radius: 6px; padding: 4px 9px; }\r\n\r\n\/* \u2550\u2550 VIZ \u00b7 badges bar chart \u2550\u2550 *\/\r\n#indi-wa-g2 .iwg-bars { display: flex; align-items: flex-end; gap: 5px; height: 58px; }\r\n#indi-wa-g2 .iwg-bar { flex: 1; border-radius: 4px 4px 0 0; background: #EEF3FF; position: relative; }\r\n#indi-wa-g2 .iwg-barfill { position: absolute; bottom: 0; left: 0; right: 0; border-radius: 4px 4px 0 0; background: linear-gradient(180deg, #8ADA3F 0%, #5FAF28 100%); height: var(--h); transition: height 0.65s cubic-bezier(0.22,1,0.36,1); }\r\n#indi-wa-g2.iwg-js .c-mom .iwg-barfill { height: 0; }\r\n#indi-wa-g2 .c-mom.iwg-vis .iwg-barfill { height: var(--h); }\r\n#indi-wa-g2 .c-mom.iwg-vis .iwg-bar:nth-child(2) .iwg-barfill { transition-delay: 0.08s; }\r\n#indi-wa-g2 .c-mom.iwg-vis .iwg-bar:nth-child(3) .iwg-barfill { transition-delay: 0.16s; }\r\n#indi-wa-g2 .c-mom.iwg-vis .iwg-bar:nth-child(4) .iwg-barfill { transition-delay: 0.24s; }\r\n#indi-wa-g2 .c-mom.iwg-vis .iwg-bar:nth-child(5) .iwg-barfill { transition-delay: 0.32s; }\r\n#indi-wa-g2 .iwg-barlbl { margin-top: 9px; display: flex; align-items: center; gap: 5px; font-size: 11px !important; font-weight: 700 !important; color: #4F8A1F !important; }\r\n\r\n\/* \u2550\u2550 VIZ \u00b7 Usability score bar \u2550\u2550 *\/\r\n#indi-wa-g2 .iwg-scorecard { display: flex; flex-direction: column; gap: 5px; }\r\n#indi-wa-g2 .iwg-scorerow { display: flex; align-items: baseline; gap: 3px; }\r\n#indi-wa-g2 .iwg-scorenum { font-size: 38px !important; font-weight: 800 !important; color: #8ADA3F !important; line-height: 1; letter-spacing: -0.02em; }\r\n#indi-wa-g2 .iwg-scorediv { font-size: 15px !important; font-weight: 500 !important; color: #5A6B85 !important; }\r\n#indi-wa-g2 .iwg-scorelabel { font-size: 11px !important; 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font-weight: 800 !important; color: #8ADA3F !important; }\r\n\r\n\/* \u2500\u2500\u2500 FOOTER STRIP \u2500\u2500\u2500 *\/\r\n#indi-wa-g2 .iwg-footer { text-align: center; margin-top: 40px; border-top: 1px solid rgba(15,59,122,0.10); padding-top: 28px; font-size: 13px !important; font-weight: 400 !important; color: #9AABB8 !important; line-height: 1.7 !important; }\r\n#indi-wa-g2 .iwg-footer strong { color: #5A6B85 !important; font-weight: 700 !important; }\r\n\r\n\/* \u2500\u2500\u2500 SCROLL ANIMATION \u2500\u2500\u2500 *\/\r\n#indi-wa-g2 .iwg-animate { transition: opacity 0.7s cubic-bezier(0.22,1,0.36,1), transform 0.7s cubic-bezier(0.22,1,0.36,1); }\r\n#indi-wa-g2.iwg-js .iwg-animate { opacity: 0; transform: translateY(20px); }\r\n#indi-wa-g2.iwg-js .iwg-animate.iwg-vis { opacity: 1; transform: translateY(0); }\r\n#indi-wa-g2 .c-ai.iwg-animate  { transition-delay: 0.08s; }\r\n#indi-wa-g2 .c-mom.iwg-animate { transition-delay: 0.16s; }\r\n#indi-wa-g2 .c-use.iwg-animate { transition-delay: 0.24s; }\r\n#indi-wa-g2 .c-geo.iwg-animate { transition-delay: 0.32s; }\r\n\r\n@media (prefers-reduced-motion: reduce) {\r\n  #indi-wa-g2 .iwg-animate { opacity: 1 !important; transform: none !important; transition: none !important; }\r\n  #indi-wa-g2 .iwg-shimmer { display: none !important; }\r\n  #indi-wa-g2 .iwg-barfill { height: var(--h) !important; }\r\n  #indi-wa-g2 .iwg-scorefill { width: 92% !important; }\r\n  #indi-wa-g2 .iwg-chkbox svg path { stroke-dashoffset: 0 !important; }\r\n}\r\n\r\n\/* \u2500\u2500\u2500 RESPONSIVE \u2500\u2500\u2500 *\/\r\n@media (max-width: 1100px) { #indi-wa-g2 .iwg-inner { padding: 80px 32px 64px; } }\r\n@media (max-width: 960px) {\r\n  #indi-wa-g2 .iwg-inner { padding: 70px 24px; }\r\n  #indi-wa-g2 .iwg-grid { grid-template-columns: repeat(2, 1fr); grid-auto-rows: auto; }\r\n  #indi-wa-g2 .c-stat { grid-column: 1 \/ 3; grid-row: auto; }\r\n  #indi-wa-g2 .c-ai, #indi-wa-g2 .c-mom, #indi-wa-g2 .c-use, #indi-wa-g2 .c-geo { grid-column: auto; grid-row: auto; }\r\n}\r\n@media (max-width: 600px) {\r\n  #indi-wa-g2 .iwg-inner { padding: 48px 16px; }\r\n  #indi-wa-g2 .iwg-grid { grid-template-columns: 1fr; }\r\n  #indi-wa-g2 .c-stat { grid-column: 1; }\r\n  #indi-wa-g2 .iwg-card { padding: 22px !important; }\r\n  #indi-wa-g2 .iwg-bignum { font-size: 50px !important; }\r\n}\r\n<\/style>\r\n\r\n<section id=\"indi-wa-g2\" role=\"region\" aria-label=\"Rated number one in WhatsApp Marketing in Europe on G2\">\r\n  <div class=\"iwg-inner\">\r\n\r\n    <!-- \u2500\u2500 HEADER \u2500\u2500 -->\r\n    <div class=\"iwg-head\">\r\n      <span class=\"iwg-pill\">\r\n        <svg width=\"13\" height=\"13\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"#4F8A1F\" stroke-width=\"2.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\"><circle cx=\"12\" cy=\"8\" r=\"6\"\/><path d=\"M15.477 12.89L17 22l-5-3-5 3 1.523-9.11\"\/><\/svg>\r\n        Validated by 430+ customers on G2\r\n      <\/span>\r\n      <h2 class=\"iwg-h2\">Rated <em>#1<\/em> in WhatsApp Marketing in Europe.<\/h2>\r\n      <p class=\"iwg-lede\">G2 is the world's largest B2B software review platform, with 90 million verified reviews. This ranking was earned from customers running WhatsApp on indigitall every day, not from analysts.<\/p>\r\n    <\/div>\r\n\r\n    <!-- \u2500\u2500 BENTO GRID \u2500\u2500 -->\r\n    <div class=\"iwg-grid\">\r\n\r\n      <!-- FEATURED: #1 WhatsApp Europe -->\r\n      <article class=\"iwg-card c-stat iwg-animate\">\r\n        <span class=\"iwg-eyebrow\">WhatsApp Marketing \u00b7 Europe<\/span>\r\n        <h3 class=\"iwg-card-title\">#1 in Europe<\/h3>\r\n        <p class=\"iwg-card-desc\">Top-ranked for WhatsApp Marketing on the G2 Europe Regional Grid, by verified customer rating.<\/p>\r\n        <div class=\"iwg-viz\">\r\n          <div class=\"iwg-panel\" role=\"img\" aria-label=\"Number one in WhatsApp Marketing Europe, 9.20 out of 10 usability, 430 plus verified reviews\">\r\n            <div class=\"iwg-shimmer\" aria-hidden=\"true\"><\/div>\r\n            <div class=\"iwg-g2badge\" aria-hidden=\"true\">G2<\/div>\r\n            <span class=\"iwg-bignum\">#1<\/span>\r\n            <span class=\"iwg-panel-sub\">WhatsApp Marketing \u00b7 Europe<\/span>\r\n            <div class=\"iwg-stars\" aria-label=\"5 star rating\" aria-hidden=\"true\"><span>\u2605<\/span><span>\u2605<\/span><span>\u2605<\/span><span>\u2605<\/span><span>\u2605<\/span><\/div>\r\n            <div class=\"iwg-score-pill\">\r\n              <span class=\"iwg-score-big\">9.20<\/span>\r\n              <span class=\"iwg-score-lbl\">Mid-Market<br>usability \/ 10<\/span>\r\n            <\/div>\r\n            <span class=\"iwg-review-count\">430+ verified reviews<\/span>\r\n          <\/div>\r\n        <\/div>\r\n      <\/article>\r\n\r\n      <!-- High Performer -->\r\n      <article class=\"iwg-card c-ai iwg-animate\">\r\n        <span class=\"iwg-eyebrow\">WhatsApp Marketing<\/span>\r\n        <h3 class=\"iwg-card-title\">High Performer<\/h3>\r\n        <p class=\"iwg-card-desc\">Recognized for WhatsApp Marketing across global, EMEA, and European markets.<\/p>\r\n        <div class=\"iwg-viz\">\r\n          <div class=\"iwg-checklist\">\r\n            <div class=\"iwg-checkrow\"><span class=\"iwg-chkbox\"><svg width=\"13\" height=\"13\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"#0F0F0F\" stroke-width=\"3.2\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\"><path d=\"M20 6 9 17l-5-5\"\/><\/svg><\/span><span class=\"iwg-chktxt\">Global<\/span><\/div>\r\n            <div class=\"iwg-checkrow\"><span class=\"iwg-chkbox\"><svg width=\"13\" height=\"13\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"#0F0F0F\" stroke-width=\"3.2\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\"><path d=\"M20 6 9 17l-5-5\"\/><\/svg><\/span><span class=\"iwg-chktxt\">EMEA<\/span><\/div>\r\n            <div class=\"iwg-checkrow\"><span class=\"iwg-chkbox\"><svg width=\"13\" height=\"13\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"#0F0F0F\" stroke-width=\"3.2\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\"><path d=\"M20 6 9 17l-5-5\"\/><\/svg><\/span><span class=\"iwg-chktxt\">Europe<\/span><\/div>\r\n          <\/div>\r\n          <div class=\"iwg-subchips\"><span class=\"iwg-subchip\">Enterprise<\/span><span class=\"iwg-subchip\">Mid-Market<\/span><\/div>\r\n        <\/div>\r\n      <\/article>\r\n\r\n      <!-- 76 Badges -->\r\n      <article class=\"iwg-card c-mom iwg-animate\">\r\n        <span class=\"iwg-eyebrow\">Summer 2026<\/span>\r\n        <h3 class=\"iwg-card-title\">76 G2 Badges<\/h3>\r\n        <p class=\"iwg-card-desc\">Earned across 8 categories: WhatsApp Marketing, AI Chatbots, Push, SMS, and more.<\/p>\r\n        <div class=\"iwg-viz\">\r\n          <div class=\"iwg-bars\" role=\"img\" aria-label=\"Bar chart showing badges earned across categories\">\r\n            <div class=\"iwg-bar\"><div class=\"iwg-barfill\" style=\"--h:30%\"><\/div><\/div>\r\n            <div class=\"iwg-bar\"><div class=\"iwg-barfill\" style=\"--h:48%\"><\/div><\/div>\r\n            <div class=\"iwg-bar\"><div class=\"iwg-barfill\" style=\"--h:66%\"><\/div><\/div>\r\n            <div class=\"iwg-bar\"><div class=\"iwg-barfill\" style=\"--h:82%\"><\/div><\/div>\r\n            <div class=\"iwg-bar\"><div class=\"iwg-barfill\" style=\"--h:100%\"><\/div><\/div>\r\n          <\/div>\r\n          <div class=\"iwg-barlbl\">\r\n            <svg width=\"14\" height=\"14\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"#4F8A1F\" stroke-width=\"2.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\"><polyline points=\"23 6 13.5 15.5 8.5 10.5 1 18\"\/><polyline points=\"17 6 23 6 23 12\"\/><\/svg>\r\n            8 categories \u00b7 verified\r\n          <\/div>\r\n        <\/div>\r\n      <\/article>\r\n\r\n      <!-- Usability -->\r\n      <article class=\"iwg-card c-use iwg-animate\">\r\n        <span class=\"iwg-eyebrow\">Mid-Market<\/span>\r\n        <h3 class=\"iwg-card-title\">#1 Usability<\/h3>\r\n        <p class=\"iwg-card-desc\">Highest usability score in the category: teams launch WhatsApp without heavy IT.<\/p>\r\n        <div class=\"iwg-viz\">\r\n          <div class=\"iwg-scorecard\">\r\n            <div class=\"iwg-scorerow\"><span class=\"iwg-scorenum\">9.20<\/span><span class=\"iwg-scorediv\">&nbsp;\/ 10<\/span><\/div>\r\n            <div class=\"iwg-scorelabel\">Mid-Market usability score<\/div>\r\n            <div class=\"iwg-scorebg\"><div class=\"iwg-scorefill\"><\/div><\/div>\r\n          <\/div>\r\n        <\/div>\r\n      <\/article>\r\n\r\n      <!-- Regions -->\r\n      <article class=\"iwg-card c-geo iwg-animate\">\r\n        <span class=\"iwg-eyebrow\">Regional<\/span>\r\n        <h3 class=\"iwg-card-title\">#1 in Two Regions<\/h3>\r\n        <p class=\"iwg-card-desc\">Top-rated for WhatsApp Marketing in Europe and Latin America, on two separate G2 Regional Grids.<\/p>\r\n        <div class=\"iwg-viz\">\r\n          <div class=\"iwg-regions\">\r\n            <div class=\"iwg-region\"><span class=\"iwg-reg-name\">Europe<\/span><span class=\"iwg-reg-rank\">#1<\/span><\/div>\r\n            <div class=\"iwg-region\"><span class=\"iwg-reg-name\">Latin America<\/span><span class=\"iwg-reg-rank\">#1<\/span><\/div>\r\n          <\/div>\r\n        <\/div>\r\n      <\/article>\r\n\r\n    <\/div><!-- \/grid -->\r\n\r\n    <!-- \u2500\u2500 FOOTER STRIP \u2500\u2500 -->\r\n    <div class=\"iwg-footer\">\r\n      <strong>9.20 \/ 10<\/strong> Mid-Market usability &nbsp;\u00b7&nbsp;\r\n      <strong>430+<\/strong> verified reviews &nbsp;\u00b7&nbsp;\r\n      Recognized across <strong>8 categories<\/strong>: WhatsApp Marketing, Push Notifications, AI Chatbots, SMS Marketing, Mobile Marketing, Customer Journey Analytics, Marketing Automation, and Personalization.\r\n    <\/div>\r\n\r\n  <\/div>\r\n<\/section>\r\n\r\n<script>\r\n(function () {\r\n  \"use strict\";\r\n  var root = document.getElementById('indi-wa-g2'); if (!root) return;\r\n  root.classList.add('iwg-js');\r\n  if (window.matchMedia && 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li:nth-child(6).iwc-visible { transition-delay: 0.22s; }\r\n\r\n\/* stage *\/\r\n#indi-wa-capabilities .iwc-stage {\r\n  position: relative; height: 168px;\r\n  background: radial-gradient(120% 90% at 50% 0%, #F1F6FF 0%, #EEF3FF 55%, #E7EEFB 100%);\r\n  border-bottom: 1px solid #EAF0FA; overflow: hidden;\r\n}\r\n#indi-wa-capabilities .iwc-stageinner { position: absolute; top: 50%; left: 50%; width: 280px; height: 160px; transform: translate(-50%, -50%); }\r\n#indi-wa-capabilities .iwc-lines { position: absolute; inset: 0; width: 100%; height: 100%; overflow: visible; }\r\n#indi-wa-capabilities .iwc-line { stroke: #C9D6EC; stroke-width: 2; fill: none; }\r\n#indi-wa-capabilities .iwc-line-dash { stroke: #C9D6EC; stroke-width: 2; fill: none; stroke-dasharray: 4 5; stroke-linecap: round; }\r\n\r\n#indi-wa-capabilities .iwc-node {\r\n  position: absolute; display: flex; align-items: center; justify-content: center; gap: 5px;\r\n  background: #FFFFFF; border: 1.5px solid #DCE6F7; border-radius: 9px;\r\n  font-size: 10px !important; font-weight: 700 !important; color: #0F3B7A !important;\r\n  box-shadow: 0 4px 12px -4px rgba(18,54,108,0.18); text-align: center;\r\n}\r\n#indi-wa-capabilities .iwc-node svg { width: 13px; height: 13px; flex: none; stroke: #0072EF; }\r\n#indi-wa-capabilities .iwc-node.iwc-primary { background: #0F3B7A; border-color: #0F3B7A; color: #FFFFFF !important; box-shadow: 0 6px 18px -4px rgba(15,59,122,0.45); }\r\n#indi-wa-capabilities .iwc-node.iwc-primary svg { stroke: #FFFFFF; }\r\n#indi-wa-capabilities .iwc-node.iwc-green { background: #8ADA3F; border-color: #8ADA3F; color: #0F0F0F !important; box-shadow: 0 6px 18px -4px rgba(138,218,63,0.45); }\r\n#indi-wa-capabilities .iwc-node.iwc-green svg { stroke: #0F0F0F; }\r\n\r\n#indi-wa-capabilities .iwc-packet {\r\n  position: absolute; width: 9px; height: 9px; border-radius: 50%; background: #8ADA3F;\r\n  box-shadow: 0 0 0 3px rgba(138,218,63,0.25), 0 0 8px rgba(138,218,63,0.6); opacity: 0;\r\n}\r\n#indi-wa-capabilities .iwc-packet.iwc-blue { background: #0072EF; box-shadow: 0 0 0 3px rgba(0,114,239,0.22), 0 0 8px rgba(0,114,239,0.5); }\r\n\r\n\/* body *\/\r\n#indi-wa-capabilities .iwc-body { padding: 24px 24px 28px !important; display: flex; flex-direction: column; flex: 1; }\r\n#indi-wa-capabilities .iwc-tag {\r\n  align-self: flex-start; display: inline-flex; align-items: center; gap: 6px;\r\n  padding: 5px 11px !important; border-radius: 6px; background: #EEF3FF;\r\n  font-size: 11px !important; font-weight: 700 !important; letter-spacing: 0.04em !important;\r\n  text-transform: uppercase !important; color: #0F3B7A !important;\r\n}\r\n#indi-wa-capabilities .iwc-tag::before { content:\"\"; width:6px; height:6px; border-radius:50%; background:#8ADA3F; }\r\n#indi-wa-capabilities .iwc-title { margin-top: 14px !important; font-size: 20px !important; font-weight: 600 !important; letter-spacing: -0.01em !important; line-height: 1.2 !important; color: #0F0F0F !important; }\r\n#indi-wa-capabilities .iwc-desc { margin-top: 10px !important; font-size: 15px !important; line-height: 1.6 !important; font-weight: 400 !important; color: #5A6B85 !important; }\r\n\r\n\/* ============ CARD 1 \u00b7 WhatsApp Flows (form fill) ============ *\/\r\n#indi-wa-capabilities .iwc-formbox { display: flex; flex-direction: column; gap: 6px; width: 46px; }\r\n#indi-wa-capabilities .iwc-formfield { height: 6px; border-radius: 3px; background: rgba(255,255,255,0.30); position: relative; overflow: hidden; }\r\n#indi-wa-capabilities .iwc-formfield::after { content:\"\"; position:absolute; left:0; top:0; bottom:0; width:0; background:#8ADA3F; border-radius:3px; }\r\n#indi-wa-capabilities .iwc-f1::after { animation: iwc-fill 4s ease-in-out infinite; }\r\n#indi-wa-capabilities .iwc-f2::after { animation: iwc-fill 4s ease-in-out infinite; animation-delay: 0.5s; }\r\n#indi-wa-capabilities .iwc-f3::after { animation: iwc-fill 4s ease-in-out infinite; animation-delay: 1.0s; }\r\n@keyframes iwc-fill { 0%,5%{width:0} 30%{width:100%} 80%{width:100%} 90%,100%{width:0} }\r\n#indi-wa-capabilities .c1pkt { left: 174px; top: 75px; animation: iwc-c1pkt 4s ease-in-out infinite; animation-delay: 1.4s; }\r\n@keyframes iwc-c1pkt { 0%,32%{transform:translate(0,0);opacity:0} 38%{opacity:1} 64%{transform:translate(56px,0);opacity:1} 72%,100%{transform:translate(56px,0);opacity:0} }\r\n#indi-wa-capabilities .c1done { animation: iwc-c1hl 4s ease-in-out infinite; }\r\n@keyframes iwc-c1hl { 0%,60%{border-color:#DCE6F7} 70%{border-color:#8ADA3F; box-shadow:0 0 0 3px rgba(138,218,63,0.25)} 85%,100%{border-color:#DCE6F7} }\r\n\r\n\/* ============ CARD 2 \u00b7 Click-to-WhatsApp Ads ============ *\/\r\n#indi-wa-capabilities .c2pkt { left: 64px; top: 75px; }\r\n#indi-wa-capabilities .c2pkt.a1 { animation: iwc-c2 2.8s ease-in-out infinite; }\r\n#indi-wa-capabilities .c2pkt.a2 { animation: iwc-c2 2.8s ease-in-out infinite; animation-delay: 1.4s; }\r\n@keyframes iwc-c2 { 0%{transform:translate(0,0);opacity:0} 10%{opacity:1} 60%{transform:translate(120px,0);opacity:1} 70%,100%{transform:translate(120px,0);opacity:0} }\r\n#indi-wa-capabilities .c2thread { animation: iwc-c2hl 2.8s ease-in-out infinite; }\r\n@keyframes iwc-c2hl { 0%,55%{border-color:#0F3B7A} 66%{box-shadow:0 0 0 4px rgba(138,218,63,0.30),0 6px 18px -4px rgba(15,59,122,0.45)} 82%,100%{box-shadow:0 6px 18px -4px rgba(15,59,122,0.45)} }\r\n#indi-wa-capabilities .c2tap { position:absolute; left:30px; top:60px; width:30px; height:30px; border-radius:50%; border:2px solid #8ADA3F; opacity:0; animation: iwc-tap 2.8s ease-out infinite; }\r\n@keyframes iwc-tap { 0%{transform:scale(0.4);opacity:0.6} 30%{transform:scale(1.4);opacity:0} 100%{opacity:0} }\r\n\r\n\/* ============ CARD 3 \u00b7 WhatsApp Commerce (linear) ============ *\/\r\n#indi-wa-capabilities .c3pkt { left: 60px; top: 75px; }\r\n#indi-wa-capabilities .c3pkt.s1 { animation: iwc-c3 3.4s ease-in-out infinite; }\r\n#indi-wa-capabilities .c3pkt.s2 { animation: iwc-c3 3.4s ease-in-out infinite; animation-delay: 1.1s; }\r\n@keyframes iwc-c3 { 0%{transform:translate(0,0);opacity:0} 8%{opacity:1} 45%{transform:translate(72px,0)} 50%{transform:translate(72px,0)} 88%{transform:translate(150px,0);opacity:1} 100%{transform:translate(150px,0);opacity:0} }\r\n#indi-wa-capabilities .c3cart { animation: iwc-c3glow 3.4s ease-in-out infinite; }\r\n@keyframes iwc-c3glow { 0%,30%{box-shadow:0 6px 18px -4px rgba(15,59,122,0.45)} 45%{box-shadow:0 0 0 4px rgba(138,218,63,0.28),0 6px 18px -4px rgba(15,59,122,0.45)} 60%,100%{box-shadow:0 6px 18px -4px rgba(15,59,122,0.45)} }\r\n\r\n\/* ============ CARD 4 \u00b7 AI Agent + Human Handoff ============ *\/\r\n#indi-wa-capabilities .iwc-ctx { position:absolute; left:78px; top:74px; display:flex; gap:3px; opacity:0; animation: iwc-ctx 3s ease-in-out infinite; }\r\n#indi-wa-capabilities .iwc-ctx span { width:6px; height:6px; border-radius:50%; background:#8ADA3F; box-shadow:0 0 6px rgba(138,218,63,0.6); }\r\n@keyframes iwc-ctx { 0%{transform:translateX(0);opacity:0} 12%{opacity:1} 70%{transform:translateX(120px);opacity:1} 80%,100%{transform:translateX(120px);opacity:0} }\r\n#indi-wa-capabilities .c4human { animation: iwc-c4hl 3s ease-in-out infinite; }\r\n@keyframes iwc-c4hl { 0%,62%{border-color:#DCE6F7} 74%{border-color:#8ADA3F; box-shadow:0 0 0 3px rgba(138,218,63,0.25)} 90%,100%{border-color:#DCE6F7} }\r\n\r\n\/* ============ CARD 5 \u00b7 Broadcast (fan-out) ============ *\/\r\n#indi-wa-capabilities .c5pkt { left: 82px; top: 76px; }\r\n#indi-wa-capabilities .c5pkt.r1 { animation: iwc-c5r1 3.6s ease-in-out infinite; }\r\n#indi-wa-capabilities .c5pkt.r2 { animation: iwc-c5r2 3.6s ease-in-out infinite; animation-delay: 0.5s; }\r\n#indi-wa-capabilities .c5pkt.r3 { animation: iwc-c5r3 3.6s ease-in-out infinite; animation-delay: 1.0s; }\r\n@keyframes iwc-c5r1 { 0%{transform:translate(0,0);opacity:0} 8%{opacity:1} 40%{transform:translate(96px,-52px);opacity:1} 48%,100%{transform:translate(96px,-52px);opacity:0} }\r\n@keyframes iwc-c5r2 { 0%{transform:translate(0,0);opacity:0} 8%{opacity:1} 40%{transform:translate(96px,0);opacity:1} 48%,100%{transform:translate(96px,0);opacity:0} }\r\n@keyframes iwc-c5r3 { 0%{transform:translate(0,0);opacity:0} 8%{opacity:1} 40%{transform:translate(96px,52px);opacity:1} 48%,100%{transform:translate(96px,52px);opacity:0} }\r\n#indi-wa-capabilities .c5t1 { animation: iwc-c5hl 3.6s ease-in-out infinite; }\r\n#indi-wa-capabilities .c5t2 { animation: iwc-c5hl 3.6s ease-in-out infinite; animation-delay: 0.5s; }\r\n#indi-wa-capabilities .c5t3 { animation: iwc-c5hl 3.6s ease-in-out infinite; animation-delay: 1.0s; }\r\n@keyframes iwc-c5hl { 0%,30%{border-color:#DCE6F7; box-shadow:0 4px 12px -4px rgba(18,54,108,0.18)} 42%{border-color:#8ADA3F; box-shadow:0 0 0 3px rgba(138,218,63,0.25)} 58%,100%{border-color:#DCE6F7; box-shadow:0 4px 12px -4px rgba(18,54,108,0.18)} }\r\n\r\n\/* ============ CARD 6 \u00b7 Contact Center (converge up) ============ *\/\r\n#indi-wa-capabilities .c6up { top: 104px; }\r\n#indi-wa-capabilities .c6up.u1 { left: 46px;  animation: iwc-c6u1 6s ease-in-out infinite; }\r\n#indi-wa-capabilities .c6up.u2 { left: 136px; animation: iwc-c6u2 6s ease-in-out infinite; }\r\n#indi-wa-capabilities .c6up.u3 { left: 226px; animation: iwc-c6u3 6s ease-in-out infinite; }\r\n@keyframes iwc-c6u1 { 0%{transform:translate(0,0);opacity:0} 6%{opacity:1} 16%{transform:translate(74px,-72px);opacity:1} 22%,100%{opacity:0} }\r\n@keyframes iwc-c6u2 { 0%,26%{transform:translate(0,0);opacity:0} 32%{opacity:1} 42%{transform:translate(0,-72px);opacity:1} 48%,100%{opacity:0} }\r\n@keyframes iwc-c6u3 { 0%,52%{transform:translate(0,0);opacity:0} 58%{opacity:1} 68%{transform:translate(-74px,-72px);opacity:1} 74%,100%{opacity:0} }\r\n#indi-wa-capabilities .c6core { animation: iwc-c6glow 6s ease-in-out infinite; }\r\n@keyframes iwc-c6glow { 0%,8%{box-shadow:0 6px 18px -4px rgba(15,59,122,0.45)} 18%,44%,70%{box-shadow:0 0 0 5px rgba(138,218,63,0.22),0 6px 18px -4px rgba(15,59,122,0.45)} 80%,100%{box-shadow:0 6px 18px -4px rgba(15,59,122,0.45)} }\r\n\r\n@media (prefers-reduced-motion: reduce) {\r\n  #indi-wa-capabilities .iwc-card { opacity: 1 !important; transform: none !important; transition: none !important; }\r\n  #indi-wa-capabilities .iwc-stageinner *, #indi-wa-capabilities .iwc-formfield::after { animation: none !important; }\r\n  #indi-wa-capabilities .iwc-packet, #indi-wa-capabilities .iwc-ctx, #indi-wa-capabilities .iwc-tap { display: none !important; }\r\n}\r\n\r\n@media (max-width: 960px) {\r\n  #indi-wa-capabilities .iwc-wrap { padding: 70px 24px !important; }\r\n  #indi-wa-capabilities .iwc-grid { grid-template-columns: repeat(2, 1fr); }\r\n}\r\n@media (max-width: 600px) {\r\n  #indi-wa-capabilities .iwc-wrap { padding: 56px 16px !important; }\r\n  #indi-wa-capabilities .iwc-grid { grid-template-columns: 1fr; }\r\n}\r\n<\/style>\r\n\r\n<section id=\"indi-wa-capabilities\" role=\"region\" aria-label=\"Six ways indigitall turns WhatsApp into more than a messaging app\">\r\n  <div class=\"iwc-wrap\">\r\n\r\n    <span class=\"iwc-eyebrow\">What you can build on WhatsApp<\/span>\r\n    <h2 class=\"iwc-h2\">Six ways indigitall turns WhatsApp into more than a messaging app.<\/h2>\r\n    <p class=\"iwc-intro\">Anyone can send a WhatsApp template. indigitall is what you build when WhatsApp needs to sell, serve, and convert, not just notify.<\/p>\r\n\r\n    <ul class=\"iwc-grid\">\r\n\r\n      <!-- CARD 1 \u00b7 WhatsApp Flows -->\r\n      <li class=\"iwc-card\">\r\n        <div class=\"iwc-stage\" aria-hidden=\"true\">\r\n          <div class=\"iwc-stageinner\">\r\n            <svg class=\"iwc-lines\" viewBox=\"0 0 280 160\" preserveAspectRatio=\"none\">\r\n              <path class=\"iwc-line\" d=\"M54,80 H106\"\/>\r\n              <path class=\"iwc-line\" d=\"M170,80 H228\"\/>\r\n            <\/svg>\r\n            <div class=\"iwc-node\" style=\"left:6px; top:67px; width:48px; height:26px;\">\r\n              <svg viewBox=\"0 0 24 24\" fill=\"none\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><path d=\"M7.9 20A9 9 0 1 0 4 16.1L2 22Z\"\/><\/svg>\r\n            <\/div>\r\n            <div class=\"iwc-node iwc-primary\" style=\"left:106px; top:38px; width:64px; height:84px; flex-direction:column; gap:6px; padding:10px 8px;\">\r\n              <span style=\"font-size:8px; font-weight:800;\">FLOW FORM<\/span>\r\n              <div class=\"iwc-formbox\">\r\n                <div class=\"iwc-formfield iwc-f1\"><\/div>\r\n                <div class=\"iwc-formfield iwc-f2\"><\/div>\r\n                <div class=\"iwc-formfield iwc-f3\"><\/div>\r\n              <\/div>\r\n            <\/div>\r\n            <div class=\"iwc-node c1done\" style=\"left:228px; top:67px; width:46px; height:26px;\">\r\n              <svg viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"#8ADA3F\" stroke-width=\"2.6\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><path d=\"M20 6 9 17l-5-5\"\/><\/svg>\r\n            <\/div>\r\n            <div class=\"iwc-packet c1pkt\"><\/div>\r\n          <\/div>\r\n        <\/div>\r\n        <div class=\"iwc-body\">\r\n          <span class=\"iwc-tag\">In-chat forms<\/span>\r\n          <h3 class=\"iwc-title\">WhatsApp Flows<\/h3>\r\n          <p class=\"iwc-desc\">Native in-chat forms for lead generation, applications, bookings, and CSAT, completed entirely inside WhatsApp. No redirect to a web form. No drop-off between the message and the action.<\/p>\r\n        <\/div>\r\n      <\/li>\r\n\r\n      <!-- CARD 2 \u00b7 Click-to-WhatsApp Ads -->\r\n      <li class=\"iwc-card\">\r\n        <div class=\"iwc-stage\" aria-hidden=\"true\">\r\n          <div class=\"iwc-stageinner\">\r\n            <svg class=\"iwc-lines\" viewBox=\"0 0 280 160\" preserveAspectRatio=\"none\">\r\n              <path class=\"iwc-line\" d=\"M70,80 H198\"\/>\r\n            <\/svg>\r\n            <div class=\"iwc-node iwc-blue\" style=\"left:6px; top:54px; width:64px; height:52px; flex-direction:column; gap:3px;\">\r\n              <svg viewBox=\"0 0 24 24\" fill=\"none\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><rect x=\"3\" y=\"5\" width=\"18\" height=\"14\" rx=\"2\"\/><path d=\"m9 9 5 3-5 3z\" fill=\"#0072EF\"\/><\/svg>\r\n              <span style=\"font-size:8px;\">Meta ad<\/span>\r\n            <\/div>\r\n            <div class=\"iwc-tap\" aria-hidden=\"true\"><\/div>\r\n            <div class=\"iwc-node iwc-primary c2thread\" style=\"left:198px; top:50px; width:76px; height:60px; flex-direction:column; gap:3px;\">\r\n              <svg viewBox=\"0 0 24 24\" fill=\"none\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><path d=\"M7.9 20A9 9 0 1 0 4 16.1L2 22Z\"\/><\/svg>\r\n              <span style=\"font-size:8px;\">WhatsApp thread<\/span>\r\n            <\/div>\r\n            <div class=\"iwc-packet c2pkt a1\"><\/div>\r\n            <div class=\"iwc-packet c2pkt a2\"><\/div>\r\n          <\/div>\r\n        <\/div>\r\n        <div class=\"iwc-body\">\r\n          <span class=\"iwc-tag\">Funnel entry<\/span>\r\n          <h3 class=\"iwc-title\">Click-to-WhatsApp Ads<\/h3>\r\n          <p class=\"iwc-desc\">Turn a Meta ad into a conversation. A customer taps the ad and lands directly in a WhatsApp thread with your AI agent, one of the highest-ROI funnel entry points available.<\/p>\r\n        <\/div>\r\n      <\/li>\r\n\r\n      <!-- CARD 3 \u00b7 WhatsApp Commerce -->\r\n      <li class=\"iwc-card\">\r\n        <div class=\"iwc-stage\" aria-hidden=\"true\">\r\n          <div class=\"iwc-stageinner\">\r\n            <svg class=\"iwc-lines\" viewBox=\"0 0 280 160\" preserveAspectRatio=\"none\">\r\n              <path class=\"iwc-line\" d=\"M52,80 H104\"\/>\r\n              <path class=\"iwc-line\" d=\"M176,80 H224\"\/>\r\n            <\/svg>\r\n            <div class=\"iwc-node\" style=\"left:6px; top:64px; width:46px; height:32px; flex-direction:column; gap:2px;\">\r\n              <svg viewBox=\"0 0 24 24\" fill=\"none\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><rect x=\"3\" y=\"3\" width=\"7\" height=\"7\" rx=\"1\"\/><rect x=\"14\" y=\"3\" width=\"7\" height=\"7\" rx=\"1\"\/><rect x=\"3\" y=\"14\" width=\"7\" height=\"7\" rx=\"1\"\/><\/svg>\r\n              <span style=\"font-size:7.5px;\">Browse<\/span>\r\n            <\/div>\r\n            <div class=\"iwc-node iwc-primary c3cart\" style=\"left:104px; top:56px; width:72px; height:48px; flex-direction:column; gap:3px;\">\r\n              <svg viewBox=\"0 0 24 24\" fill=\"none\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><circle cx=\"9\" cy=\"21\" r=\"1\"\/><circle cx=\"20\" cy=\"21\" r=\"1\"\/><path d=\"M1 1h4l2.7 13.4a2 2 0 0 0 2 1.6h9.7a2 2 0 0 0 2-1.6L23 6H6\"\/><\/svg>\r\n              <span style=\"font-size:8px;\">Cart<\/span>\r\n            <\/div>\r\n            <div class=\"iwc-node iwc-green\" style=\"left:224px; top:64px; width:50px; height:32px; flex-direction:column; gap:2px;\">\r\n              <svg viewBox=\"0 0 24 24\" fill=\"none\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><rect x=\"2\" y=\"5\" width=\"20\" height=\"14\" rx=\"2\"\/><line x1=\"2\" y1=\"10\" x2=\"22\" y2=\"10\"\/><\/svg>\r\n              <span style=\"font-size:7.5px;\">Pay<\/span>\r\n            <\/div>\r\n            <div class=\"iwc-packet c3pkt s1\"><\/div>\r\n            <div class=\"iwc-packet c3pkt s2\"><\/div>\r\n          <\/div>\r\n        <\/div>\r\n        <div class=\"iwc-body\">\r\n          <span class=\"iwc-tag\">In-thread commerce<\/span>\r\n          <h3 class=\"iwc-title\">WhatsApp Commerce<\/h3>\r\n          <p class=\"iwc-desc\">Product discovery, catalog browsing, one-tap reorder, and checkout, all in the thread. From the first product view to the post-purchase support message, the entire transaction happens in one place.<\/p>\r\n        <\/div>\r\n      <\/li>\r\n\r\n      <!-- CARD 4 \u00b7 AI Agent + Human Handoff -->\r\n      <li class=\"iwc-card\">\r\n        <div class=\"iwc-stage\" aria-hidden=\"true\">\r\n          <div class=\"iwc-stageinner\">\r\n            <svg class=\"iwc-lines\" viewBox=\"0 0 280 160\" preserveAspectRatio=\"none\">\r\n              <path class=\"iwc-line\" d=\"M74,80 H206\"\/>\r\n              <path class=\"iwc-line\" d=\"M196,75 l10,5 -10,5\" stroke=\"#C9D6EC\" stroke-width=\"2\" fill=\"none\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/>\r\n            <\/svg>\r\n            <div class=\"iwc-node iwc-primary\" style=\"left:14px; top:57px; width:60px; height:46px; flex-direction:column; gap:2px;\">\r\n              <svg viewBox=\"0 0 24 24\" fill=\"none\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><path d=\"M12 8V4H8\"\/><rect width=\"16\" height=\"12\" x=\"4\" y=\"8\" rx=\"2\"\/><path d=\"M2 14h2\"\/><path d=\"M20 14h2\"\/><path d=\"M15 13v2\"\/><path d=\"M9 13v2\"\/><\/svg>\r\n              AI Agent\r\n            <\/div>\r\n            <div class=\"iwc-node c4human\" style=\"left:206px; top:57px; width:60px; height:46px; flex-direction:column; gap:2px;\">\r\n              <svg viewBox=\"0 0 24 24\" fill=\"none\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><path d=\"M4 14v-2a8 8 0 0 1 16 0v2\"\/><path d=\"M4 14a2 2 0 0 0 2 2h1v-4H6a2 2 0 0 0-2 2zM20 14a2 2 0 0 1-2 2h-1v-4h1a2 2 0 0 1 2 2zM12 19a3 3 0 0 0 3-3\"\/><\/svg>\r\n              Human\r\n            <\/div>\r\n            <div class=\"iwc-ctx\" aria-hidden=\"true\"><span><\/span><span><\/span><span><\/span><\/div>\r\n          <\/div>\r\n        <\/div>\r\n        <div class=\"iwc-body\">\r\n          <span class=\"iwc-tag\">Conversational AI<\/span>\r\n          <h3 class=\"iwc-title\">AI Agent + Human Handoff<\/h3>\r\n          <p class=\"iwc-desc\">An AI agent handles the routine (reorders, FAQs, booking changes) and hands off to a live agent with full context when judgment is required. The customer never repeats themselves.<\/p>\r\n        <\/div>\r\n      <\/li>\r\n\r\n      <!-- CARD 5 \u00b7 Broadcast and Campaigns -->\r\n      <li class=\"iwc-card\">\r\n        <div class=\"iwc-stage\" aria-hidden=\"true\">\r\n          <div class=\"iwc-stageinner\">\r\n            <svg class=\"iwc-lines\" viewBox=\"0 0 280 160\" preserveAspectRatio=\"none\">\r\n              <path class=\"iwc-line\" d=\"M80,80 C140,80 150,28 196,28\"\/>\r\n              <path class=\"iwc-line\" d=\"M80,80 H196\"\/>\r\n              <path class=\"iwc-line\" d=\"M80,80 C140,80 150,132 196,132\"\/>\r\n            <\/svg>\r\n            <div class=\"iwc-node iwc-primary\" style=\"left:18px; top:58px; width:62px; height:44px; flex-direction:column; gap:2px;\">\r\n              <svg viewBox=\"0 0 24 24\" fill=\"none\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><path d=\"m3 11 18-5v12L3 14v-3z\"\/><path d=\"M11.6 16.8a3 3 0 1 1-5.8-1.6\"\/><\/svg>\r\n              Campaign\r\n            <\/div>\r\n            <div class=\"iwc-node c5t1\" style=\"left:196px; top:16px; width:64px; height:26px;\">Segment A<\/div>\r\n            <div class=\"iwc-node c5t2\" style=\"left:196px; top:67px; width:64px; height:26px;\">Segment B<\/div>\r\n            <div class=\"iwc-node c5t3\" style=\"left:196px; top:118px; width:64px; height:26px;\">Segment C<\/div>\r\n            <div class=\"iwc-packet c5pkt r1\"><\/div>\r\n            <div class=\"iwc-packet c5pkt r2\"><\/div>\r\n            <div class=\"iwc-packet c5pkt r3\"><\/div>\r\n          <\/div>\r\n        <\/div>\r\n        <div class=\"iwc-body\">\r\n          <span class=\"iwc-tag\">Outbound at scale<\/span>\r\n          <h3 class=\"iwc-title\">Broadcast and Campaigns<\/h3>\r\n          <p class=\"iwc-desc\">Send transactional alerts, promotional campaigns, and personalized offers to segmented audiences, triggered by behavior, not a calendar. Personalized at the profile level, delivered at scale.<\/p>\r\n        <\/div>\r\n      <\/li>\r\n\r\n      <!-- CARD 6 \u00b7 Contact Center Integration -->\r\n      <li class=\"iwc-card\">\r\n        <div class=\"iwc-stage\" aria-hidden=\"true\">\r\n          <div class=\"iwc-stageinner\">\r\n            <svg class=\"iwc-lines\" viewBox=\"0 0 280 160\" preserveAspectRatio=\"none\">\r\n              <path class=\"iwc-line-dash\" d=\"M50,108 C50,80 120,72 130,52\"\/>\r\n              <path class=\"iwc-line-dash\" d=\"M140,108 V52\"\/>\r\n              <path class=\"iwc-line-dash\" d=\"M230,108 C230,80 160,72 150,52\"\/>\r\n            <\/svg>\r\n            <div class=\"iwc-node iwc-primary c6core\" style=\"left:92px; top:14px; width:96px; height:38px; flex-direction:column; gap:1px;\">\r\n              <svg viewBox=\"0 0 24 24\" fill=\"none\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><path d=\"M22 16.9v3a2 2 0 0 1-2.2 2 19.8 19.8 0 0 1-8.6-3 19.5 19.5 0 0 1-6-6 19.8 19.8 0 0 1-3-8.6A2 2 0 0 1 4.1 2h3a2 2 0 0 1 2 1.7c.1.9.3 1.8.6 2.6a2 2 0 0 1-.5 2.1L8 9.6a16 16 0 0 0 6 6l1.2-1.2a2 2 0 0 1 2.1-.5c.8.3 1.7.5 2.6.6a2 2 0 0 1 1.7 2z\"\/><\/svg>\r\n              <span style=\"font-size:8.5px; font-weight:800;\">Contact Center<\/span>\r\n            <\/div>\r\n            <div class=\"iwc-node iwc-blue\" style=\"left:14px; top:110px; width:72px; height:34px; flex-direction:column; gap:1px;\">\r\n              <svg viewBox=\"0 0 24 24\" fill=\"none\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><path d=\"M7.9 20A9 9 0 1 0 4 16.1L2 22Z\"\/><\/svg>\r\n              <span style=\"font-size:8px;\">WhatsApp<\/span>\r\n            <\/div>\r\n            <div class=\"iwc-node iwc-blue\" style=\"left:104px; top:110px; width:72px; height:34px; flex-direction:column; gap:1px;\">\r\n              <svg viewBox=\"0 0 24 24\" fill=\"none\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><circle cx=\"12\" cy=\"12\" r=\"9\"\/><path d=\"M3 12h18M12 3a14 14 0 0 1 0 18 14 14 0 0 1 0-18z\"\/><\/svg>\r\n              <span style=\"font-size:8px;\">Web<\/span>\r\n            <\/div>\r\n            <div class=\"iwc-node iwc-blue\" style=\"left:194px; top:110px; width:72px; height:34px; flex-direction:column; gap:1px;\">\r\n              <svg viewBox=\"0 0 24 24\" fill=\"none\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><rect width=\"20\" height=\"16\" x=\"2\" y=\"4\" rx=\"2\"\/><path d=\"m22 7-8.97 5.7a1.94 1.94 0 0 1-2.06 0L2 7\"\/><\/svg>\r\n              <span style=\"font-size:8px;\">Email<\/span>\r\n            <\/div>\r\n            <div class=\"iwc-packet c6up u1\"><\/div>\r\n            <div class=\"iwc-packet c6up u2\"><\/div>\r\n            <div class=\"iwc-packet c6up u3\"><\/div>\r\n          <\/div>\r\n        <\/div>\r\n        <div class=\"iwc-body\">\r\n          <span class=\"iwc-tag\">Unified service<\/span>\r\n          <h3 class=\"iwc-title\">Contact Center Integration<\/h3>\r\n          <p class=\"iwc-desc\">Every WhatsApp conversation lives inside the indigitall Contact Center alongside every other channel. Agents see the full customer history. Nothing falls into a separate inbox.<\/p>\r\n        <\/div>\r\n      <\/li>\r\n\r\n    <\/ul>\r\n  <\/div>\r\n<\/section>\r\n\r\n<script>\r\n(function() {\r\n  var root = document.getElementById('indi-wa-capabilities');\r\n  if (!root) return;\r\n  if (window.matchMedia && window.matchMedia('(prefers-reduced-motion: reduce)').matches) {\r\n    root.querySelectorAll('.iwc-card').forEach(function(el){ el.classList.add('iwc-visible'); });\r\n    return;\r\n  }\r\n  var obs = new IntersectionObserver(function(entries) {\r\n    entries.forEach(function(e) {\r\n      if (e.isIntersecting) { e.target.classList.add('iwc-visible'); obs.unobserve(e.target); }\r\n    });\r\n  }, { threshold: 0.12 });\r\n  root.querySelectorAll('.iwc-card').forEach(function(el) { obs.observe(el); });\r\n})();\r\n<\/script>\r\n","code_extra_content":"code_ex_none","code_extitle_cards":"","code_ex_cards":null,"code_ex_brands_custom_background_color":false,"code_ex_custom_brands":false,"code_ex_custom_slider_title":"","code_ex_brands":null,"code_ex_brands_background_color":""},{"acf_fc_layout":"custom_html","code":"<!-- indigitall WhatsApp \u00b7 S4 Interactive Demo \u00b7 WordPress\/ACF Custom HTML block -->\r\n<style>\r\n@import url('https:\/\/fonts.googleapis.com\/css2?family=Manrope:wght@400;500;600;700;800&display=swap');\r\n\r\n#indi-wa-demo {\r\n  all: initial; display: block;\r\n  font-family: 'Manrope', -apple-system, BlinkMacSystemFont, 'Segoe UI', sans-serif !important;\r\n  background: linear-gradient(160deg, #0B245B 0%, #16469D 100%) !important;\r\n  position: relative; overflow: hidden; box-sizing: border-box !important;\r\n  -webkit-font-smoothing: antialiased; -moz-osx-font-smoothing: grayscale;\r\n}\r\n#indi-wa-demo *, #indi-wa-demo *::before, #indi-wa-demo *::after { box-sizing: border-box; margin: 0; padding: 0; }\r\n\r\n#indi-wa-demo .iwd-texture {\r\n  position: absolute; inset: 0; z-index: 0; pointer-events: none;\r\n  background-image: radial-gradient(circle, rgba(255,255,255,0.05) 1px, transparent 1px);\r\n  background-size: 28px 28px;\r\n}\r\n#indi-wa-demo .iwd-glow {\r\n  position: absolute; top: -120px; right: -80px; width: 520px; height: 520px; z-index: 0; pointer-events: none;\r\n  background: radial-gradient(circle, rgba(138,218,63,0.12) 0%, transparent 70%);\r\n}\r\n#indi-wa-demo .iwd-inner { position: relative; z-index: 2; max-width: 1280px; margin: 0 auto; padding: 100px 48px; }\r\n\r\n\/* header *\/\r\n#indi-wa-demo .iwd-head { text-align: center; max-width: 720px; margin: 0 auto 40px; }\r\n#indi-wa-demo .iwd-eyebrow {\r\n  display: inline-flex; align-items: center; gap: 8px;\r\n  background: rgba(138,218,63,0.14); border: 1px solid rgba(138,218,63,0.42);\r\n  padding: 7px 15px; border-radius: 50px; margin-bottom: 18px;\r\n  font-size: 11px !important; font-weight: 700 !important; letter-spacing: 0.08em !important;\r\n  text-transform: uppercase; color: #8ADA3F !important;\r\n}\r\n#indi-wa-demo .iwd-h2 {\r\n  font-size: clamp(28px, 3.5vw, 46px) !important; font-weight: 500 !important;\r\n  line-height: 1.1 !important; letter-spacing: -0.02em !important; color: #FFFFFF !important;\r\n}\r\n#indi-wa-demo .iwd-h2 em { color: #8ADA3F !important; font-style: normal; }\r\n#indi-wa-demo .iwd-sub { font-size: 16px !important; line-height: 1.6 !important; color: rgba(255,255,255,0.74) !important; margin-top: 14px; }\r\n\r\n\/* tab row *\/\r\n#indi-wa-demo .iwd-tabs {\r\n  display: flex; flex-wrap: wrap; justify-content: center; gap: 10px; margin: 0 auto 44px; max-width: 1000px;\r\n}\r\n#indi-wa-demo .iwd-tab {\r\n  appearance: none; cursor: pointer; font-family: inherit;\r\n  background: rgba(255,255,255,0.08); border: 1px solid rgba(255,255,255,0.18);\r\n  border-radius: 50px; padding: 10px 18px;\r\n  font-size: 13px !important; font-weight: 700 !important; color: rgba(255,255,255,0.82) !important;\r\n  letter-spacing: 0.01em; transition: all 0.25s ease; white-space: nowrap;\r\n}\r\n#indi-wa-demo .iwd-tab:hover { background: rgba(255,255,255,0.14); color: #FFFFFF !important; transform: translateY(-1px); }\r\n#indi-wa-demo .iwd-tab.on {\r\n  background: #8ADA3F; border-color: #8ADA3F; color: #0F0F0F !important;\r\n  box-shadow: 0 6px 22px rgba(138,218,63,0.35);\r\n}\r\n\r\n\/* stage layout *\/\r\n#indi-wa-demo .iwd-stage {\r\n  display: flex; gap: 48px; align-items: center; justify-content: center; max-width: 920px; margin: 0 auto;\r\n}\r\n#indi-wa-demo .iwd-steps { flex: 1; max-width: 420px; min-width: 0; }\r\n#indi-wa-demo .iwd-steps-ey {\r\n  font-size: 11px !important; font-weight: 700 !important; letter-spacing: 0.08em !important;\r\n  text-transform: uppercase; color: #8ADA3F !important; margin-bottom: 18px;\r\n}\r\n#indi-wa-demo .iwd-step {\r\n  display: flex; gap: 14px; align-items: flex-start; padding: 10px 0; position: relative;\r\n  transition: opacity 0.4s ease;\r\n}\r\n#indi-wa-demo .iwd-step:not(:last-child)::before {\r\n  content: \"\"; position: absolute; left: 15px; top: 38px; bottom: -4px; width: 2px;\r\n  background: rgba(255,255,255,0.14);\r\n}\r\n#indi-wa-demo .iwd-step.done:not(:last-child)::before { background: rgba(138,218,63,0.5); }\r\n#indi-wa-demo .iwd-snum {\r\n  width: 32px; height: 32px; border-radius: 50%; flex-shrink: 0; position: relative; z-index: 1;\r\n  display: flex; align-items: center; justify-content: center;\r\n  font-size: 13px !important; font-weight: 800 !important;\r\n  background: rgba(255,255,255,0.10); border: 1.5px solid rgba(255,255,255,0.22);\r\n  color: rgba(255,255,255,0.55) !important; transition: all 0.4s ease;\r\n}\r\n#indi-wa-demo .iwd-step.active .iwd-snum {\r\n  background: #8ADA3F; border-color: #8ADA3F; color: #0F0F0F !important;\r\n  box-shadow: 0 0 0 5px rgba(138,218,63,0.20);\r\n}\r\n#indi-wa-demo .iwd-step.done .iwd-snum { background: rgba(138,218,63,0.18); border-color: #8ADA3F; color: #8ADA3F !important; }\r\n#indi-wa-demo .iwd-stxt { padding-top: 4px; }\r\n#indi-wa-demo .iwd-slbl { font-size: 15px !important; font-weight: 600 !important; color: #FFFFFF !important; line-height: 1.2; }\r\n#indi-wa-demo .iwd-step:not(.active):not(.done) .iwd-slbl { color: rgba(255,255,255,0.62) !important; }\r\n#indi-wa-demo .iwd-ssub { font-size: 12.5px !important; font-weight: 400 !important; color: rgba(255,255,255,0.50) !important; margin-top: 2px; line-height: 1.4; }\r\n#indi-wa-demo .iwd-status {\r\n  display: flex; align-items: center; flex-wrap: wrap; gap: 8px; margin-top: 22px; padding-top: 18px;\r\n  border-top: 1px solid rgba(255,255,255,0.12);\r\n  font-size: 12px !important; font-weight: 600 !important; color: rgba(255,255,255,0.62) !important;\r\n}\r\n#indi-wa-demo .iwd-sdot { width: 8px; height: 8px; border-radius: 50%; background: #8ADA3F; box-shadow: 0 0 6px rgba(138,218,63,0.7); animation: iwdPulse 2s ease-in-out infinite; }\r\n#indi-wa-demo .iwd-ssep { color: rgba(255,255,255,0.30) !important; }\r\n\r\n\/* phone *\/\r\n#indi-wa-demo .iwd-phone {\r\n  width: 320px; flex-shrink: 0; background: #181824; border-radius: 40px; padding: 10px; position: relative;\r\n  box-shadow: 0 32px 64px -16px rgba(4,12,32,0.75), 0 0 0 1px rgba(255,255,255,0.06), inset 0 1px 0 rgba(255,255,255,0.10);\r\n}\r\n#indi-wa-demo .iwd-screen { background: #ECE5DD; border-radius: 32px; overflow: hidden; display: flex; flex-direction: column; height: 580px; position: relative; }\r\n#indi-wa-demo .iwd-notch { position: absolute; top: 0; left: 50%; transform: translateX(-50%); width: 120px; height: 22px; background: #181824; border-radius: 0 0 14px 14px; z-index: 5; }\r\n#indi-wa-demo .iwd-wbar { background: #075E54; padding: 26px 14px 10px; display: flex; align-items: center; gap: 10px; flex-shrink: 0; }\r\n#indi-wa-demo .iwd-wav { width: 34px; height: 34px; border-radius: 50%; flex-shrink: 0; background: linear-gradient(135deg, #128C7E, #25D366); display: flex; align-items: center; justify-content: center; }\r\n#indi-wa-demo .iwd-wmeta { flex: 1; min-width: 0; }\r\n#indi-wa-demo .iwd-wname { font-size: 13px !important; font-weight: 700 !important; color: #FFFFFF !important; line-height: 1.1; }\r\n#indi-wa-demo .iwd-wst { display: flex; align-items: center; gap: 5px; margin-top: 1px; }\r\n#indi-wa-demo .iwd-wsdot { width: 6px; height: 6px; border-radius: 50%; background: #25D366; box-shadow: 0 0 5px rgba(37,211,102,0.85); }\r\n#indi-wa-demo .iwd-wstt { font-size: 10px !important; font-weight: 500 !important; color: rgba(255,255,255,0.72) !important; }\r\n#indi-wa-demo .iwd-wbody {\r\n  flex: 1; overflow-y: auto; -webkit-overflow-scrolling: touch;\r\n  background-color: #ECE5DD; background-image: radial-gradient(circle, rgba(7,94,84,0.045) 1px, transparent 1px); background-size: 18px 18px;\r\n  padding: 12px 12px 10px; display: flex; flex-direction: column; gap: 8px;\r\n}\r\n#indi-wa-demo .iwd-wbody::-webkit-scrollbar { width: 0; }\r\n#indi-wa-demo .iwd-bub {\r\n  max-width: 86%; padding: 7px 10px 5px; font-size: 12px !important; line-height: 1.45 !important; font-weight: 400 !important;\r\n  position: relative; box-shadow: 0 1px 1px rgba(0,0,0,0.10); color: #111B21 !important;\r\n  opacity: 0; transform: translateY(8px); animation: iwdMsgIn 0.34s cubic-bezier(0.22,1,0.36,1) forwards;\r\n}\r\n#indi-wa-demo .iwd-bub.in { align-self: flex-start; background: #FFFFFF; border-radius: 2px 12px 12px 12px; }\r\n#indi-wa-demo .iwd-bub.out { align-self: flex-end; background: #D9FDD3; border-radius: 12px 2px 12px 12px; }\r\n#indi-wa-demo .iwd-ts { display: block; font-size: 8.5px !important; font-weight: 400 !important; margin-top: 2px; text-align: right; color: #667781 !important; }\r\n#indi-wa-demo .iwd-bub.out .iwd-ts { color: #4A9C6D !important; }\r\n\r\n\/* embedded cards *\/\r\n#indi-wa-demo .iwd-carousel { display: flex; gap: 6px; margin-top: 7px; }\r\n#indi-wa-demo .iwd-pc { flex: 1; background: #F4F8FF; border: 1px solid #D1E4FF; border-radius: 8px; padding: 7px; display: flex; flex-direction: column; gap: 3px; }\r\n#indi-wa-demo .iwd-pc-img { height: 30px; border-radius: 5px; background: linear-gradient(135deg, #1565E0, #0072EF); display: flex; align-items: center; justify-content: center; }\r\n#indi-wa-demo .iwd-pc-nm { font-size: 9px !important; font-weight: 700 !important; color: #0F3B7A !important; line-height: 1.1; }\r\n#indi-wa-demo .iwd-pc-pr { font-size: 9px !important; font-weight: 800 !important; color: #075E54 !important; }\r\n#indi-wa-demo .iwd-card { margin-top: 7px; background: #F4F8FF; border: 1px solid #D1E4FF; border-radius: 8px; padding: 8px 10px; display: flex; flex-direction: column; gap: 3px; }\r\n#indi-wa-demo .iwd-crow { display: flex; justify-content: space-between; gap: 8px; font-size: 10.5px !important; }\r\n#indi-wa-demo .iwd-clbl { color: #5A6B85 !important; font-weight: 500 !important; }\r\n#indi-wa-demo .iwd-cval { color: #0F3B7A !important; font-weight: 700 !important; }\r\n#indi-wa-demo .iwd-cbadge { display: inline-flex; align-items: center; gap: 4px; align-self: flex-start; background: rgba(37,211,102,0.16); border: 1px solid rgba(37,211,102,0.45); border-radius: 50px; padding: 2px 8px; margin-top: 2px; font-size: 9px !important; font-weight: 700 !important; color: #1B7A43 !important; }\r\n#indi-wa-demo .iwd-pay { margin-top: 6px; background: #FFFFFF; border: 1px solid #D1E4FF; border-radius: 8px; padding: 7px; display: flex; align-items: center; justify-content: center; gap: 6px; font-size: 11px !important; font-weight: 700 !important; color: #075E54 !important; }\r\n#indi-wa-demo .iwd-qr { display: flex; flex-wrap: wrap; gap: 5px; align-self: flex-end; max-width: 86%; justify-content: flex-end; opacity: 0; animation: iwdMsgIn 0.34s ease forwards; }\r\n#indi-wa-demo .iwd-qrpill { background: #FFFFFF; border: 1px solid #25D366; border-radius: 50px; padding: 5px 11px; font-size: 10.5px !important; font-weight: 700 !important; color: #075E54 !important; }\r\n\r\n#indi-wa-demo .iwd-winput { flex-shrink: 0; background: #F0F0F0; padding: 8px 10px; display: flex; align-items: center; gap: 8px; }\r\n#indi-wa-demo .iwd-wfield { flex: 1; background: #FFFFFF; border-radius: 50px; padding: 8px 12px; font-size: 11px !important; color: #8E97A1 !important; }\r\n#indi-wa-demo .iwd-wsend { width: 32px; height: 32px; border-radius: 50%; flex-shrink: 0; background: #25D366; display: flex; align-items: center; justify-content: center; }\r\n\r\n@keyframes iwdMsgIn { to { opacity: 1; transform: translateY(0); } }\r\n@keyframes iwdPulse { 0%,100% { opacity: 1; } 50% { opacity: 0.3; } }\r\n\r\n#indi-wa-demo .iwd-noscript { color: rgba(255,255,255,0.85) !important; text-align: center; max-width: 640px; margin: 0 auto; font-size: 15px !important; line-height: 1.6 !important; }\r\n\r\n@media (prefers-reduced-motion: reduce) {\r\n  #indi-wa-demo .iwd-bub, #indi-wa-demo .iwd-qr { animation: none !important; opacity: 1 !important; transform: none !important; }\r\n  #indi-wa-demo .iwd-sdot { animation: none !important; }\r\n}\r\n@media (max-width: 880px) {\r\n  #indi-wa-demo .iwd-inner { padding: 70px 24px; }\r\n  #indi-wa-demo .iwd-stage { flex-direction: column; gap: 36px; }\r\n  #indi-wa-demo .iwd-steps { order: 2; max-width: 360px; width: 100%; }\r\n  #indi-wa-demo .iwd-phone { order: 1; }\r\n}\r\n@media (max-width: 600px) {\r\n  #indi-wa-demo .iwd-inner { padding: 56px 16px; }\r\n  #indi-wa-demo .iwd-tabs { flex-wrap: nowrap; overflow-x: auto; justify-content: flex-start; padding-bottom: 6px; -webkit-overflow-scrolling: touch; }\r\n  #indi-wa-demo .iwd-tab { flex-shrink: 0; }\r\n  #indi-wa-demo .iwd-phone { width: 100%; max-width: 320px; }\r\n}\r\n<\/style>\r\n\r\n<section id=\"indi-wa-demo\" role=\"region\" aria-label=\"Interactive demo: one WhatsApp thread carries an entire customer journey\">\r\n  <div class=\"iwd-texture\" aria-hidden=\"true\"><\/div>\r\n  <div class=\"iwd-glow\" aria-hidden=\"true\"><\/div>\r\n  <div class=\"iwd-inner\">\r\n\r\n    <div class=\"iwd-head\">\r\n      <span class=\"iwd-eyebrow\">See it in action<\/span>\r\n      <h2 class=\"iwd-h2\">One thread. <em>The whole journey.<\/em><\/h2>\r\n      <p class=\"iwd-sub\">Pick a journey and watch it play out the way your customer would experience it: discovery, decision, payment, and support, without ever leaving the conversation.<\/p>\r\n    <\/div>\r\n\r\n    <div class=\"iwd-tabs\" id=\"iwd-tabs\" role=\"tablist\" aria-label=\"Choose a journey to preview\"><\/div>\r\n\r\n    <div class=\"iwd-stage\">\r\n      <div class=\"iwd-steps\">\r\n        <div class=\"iwd-steps-ey\" id=\"iwd-steps-ey\">The journey<\/div>\r\n        <div id=\"iwd-steplist\"><\/div>\r\n        <div class=\"iwd-status\">\r\n          <span class=\"iwd-sdot\" aria-hidden=\"true\"><\/span><span>OmnIA Agent active<\/span>\r\n          <span class=\"iwd-ssep\">&middot;<\/span><span>MCP connected<\/span>\r\n          <span class=\"iwd-ssep\">&middot;<\/span><span>No human in the loop<\/span>\r\n        <\/div>\r\n      <\/div>\r\n\r\n      <div class=\"iwd-phone\">\r\n        <div class=\"iwd-notch\" aria-hidden=\"true\"><\/div>\r\n        <div class=\"iwd-screen\">\r\n          <div class=\"iwd-wbar\" aria-hidden=\"true\">\r\n            <div class=\"iwd-wav\">\r\n              <svg width=\"17\" height=\"17\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"#FFFFFF\" stroke-width=\"2.2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><path d=\"M12 8V4H8\"\/><rect width=\"16\" height=\"12\" x=\"4\" y=\"8\" rx=\"2\"\/><path d=\"M2 14h2\"\/><path d=\"M20 14h2\"\/><path d=\"M15 13v2\"\/><path d=\"M9 13v2\"\/><\/svg>\r\n            <\/div>\r\n            <div class=\"iwd-wmeta\">\r\n              <div class=\"iwd-wname\">OmnIA Agent<\/div>\r\n              <div class=\"iwd-wst\"><span class=\"iwd-wsdot\"><\/span><span class=\"iwd-wstt\">online \u00b7 replies instantly<\/span><\/div>\r\n            <\/div>\r\n          <\/div>\r\n          <div class=\"iwd-wbody\" id=\"iwd-msgs\" aria-live=\"polite\"><\/div>\r\n          <div class=\"iwd-winput\" aria-hidden=\"true\">\r\n            <div class=\"iwd-wfield\">Message<\/div>\r\n            <div class=\"iwd-wsend\"><svg width=\"15\" height=\"15\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"#fff\" stroke-width=\"2.2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><line x1=\"22\" y1=\"2\" x2=\"11\" y2=\"13\"\/><polygon points=\"22 2 15 22 11 13 2 9 22 2\"\/><\/svg><\/div>\r\n          <\/div>\r\n        <\/div>\r\n      <\/div>\r\n    <\/div>\r\n\r\n    <noscript><div class=\"iwd-noscript\">Interactive demo of WhatsApp customer journeys built with indigitall: browse to purchase, appointment booking, one-tap reorder, support, lead capture, and order tracking, all in a single thread. Enable JavaScript to play each journey.<\/div><\/noscript>\r\n  <\/div>\r\n<\/section>\r\n\r\n<script>\r\n(function(){\r\n  var root = document.getElementById('indi-wa-demo'); if (!root) return;\r\n\r\n  var J = [\r\n    { tab:'Browse to Purchase',\r\n      steps:[\r\n        {l:'Entry', s:'Customer opens the thread'},\r\n        {l:'Discovery', s:'Agent surfaces relevant options'},\r\n        {l:'Selection', s:'Customer chooses a product'},\r\n        {l:'Cart', s:'Order assembled in-thread'},\r\n        {l:'Checkout', s:'Address and details confirmed'},\r\n        {l:'Payment', s:'Paid without leaving WhatsApp'},\r\n        {l:'Confirmation', s:'Order placed and tracked'}\r\n      ],\r\n      msgs:[\r\n        {d:'out', step:0, tx:\"Hi, looking for a gift for my dad. He's really into coffee\"},\r\n        {d:'in', step:1, tx:\"Great choice! Here are this week's bestsellers \ud83d\udc47\", products:[{nm:'Origin Blend',pr:'$19.90'},{nm:'Decaf Roast',pr:'$16.50'}]},\r\n        {d:'out', step:2, tx:\"The Origin Blend looks perfect\"},\r\n        {d:'in', step:3, tx:\"Added. Want to make it a set with a hand grinder?\", qr:['Just the blend','Add grinder']},\r\n        {d:'out', step:3, tx:\"Just the blend, thanks\"},\r\n        {d:'in', step:4, tx:\"Got it. Ship to your saved address in Madrid?\", card:{rows:[{l:'1 \u00d7 Origin Blend',v:'$19.90'},{l:'Delivery',v:'Free \u00b7 Thu'}],badge:'Address on file'}},\r\n        {d:'out', step:4, tx:\"Yes please\"},\r\n        {d:'in', step:5, tx:\"Here's your secure payment link:\", pay:'Pay $19.90 securely'},\r\n        {d:'out', step:5, tx:\"Paid \u2713\"},\r\n        {d:'in', step:6, tx:\"Order #4821 confirmed \ud83c\udf89 I'll keep tracking right here.\", card:{rows:[{l:'Order',v:'#4821'},{l:'Status',v:'Confirmed'}],badge:'Live tracking on'}}\r\n      ]\r\n    },\r\n    { tab:'Appointment Booking',\r\n      steps:[\r\n        {l:'Request', s:'Customer asks to book'},\r\n        {l:'Availability', s:'Agent pulls open slots'},\r\n        {l:'Selection', s:'Customer picks a time'},\r\n        {l:'Confirmed', s:'Booking written back to calendar'},\r\n        {l:'Reminder', s:'Auto-reminder scheduled'}\r\n      ],\r\n      msgs:[\r\n        {d:'out', step:0, tx:\"I need to book a check-up\"},\r\n        {d:'in', step:1, tx:\"Of course. Here's Dr. Herrera's availability this week:\", qr:['Wed 4:30 PM','Thu 9:00 AM','Fri 11:00 AM']},\r\n        {d:'out', step:2, tx:\"Thursday 9:00 works\"},\r\n        {d:'in', step:3, tx:\"\u2713 Booked. See you then.\", card:{rows:[{l:'When',v:'Thu \u00b7 9:00 AM'},{l:'Where',v:'Cl\u00ednica Norte'}],badge:'Added to calendar'}},\r\n        {d:'in', step:4, tx:\"I'll remind you the day before. Want the clinic address now?\", qr:['Yes please',\"I'm good\"]},\r\n        {d:'out', step:4, tx:\"Yes please\"},\r\n        {d:'in', step:4, tx:\"Calle Serrano 84, Madrid. See you Thursday. Reply here if anything changes.\"}\r\n      ]\r\n    },\r\n    { tab:'One-Tap Reorder',\r\n      steps:[\r\n        {l:'Trigger', s:'Proactive nudge at the right moment'},\r\n        {l:'Recall', s:'Last order recalled instantly'},\r\n        {l:'Confirm', s:'One tap to repeat'},\r\n        {l:'Done', s:'Paid and on its way'}\r\n      ],\r\n      msgs:[\r\n        {d:'in', step:0, tx:\"Hi Marta! Running low on your usual? Your last order was 2\u00d7 Origin Blend.\", qr:['Reorder now','Not yet']},\r\n        {d:'out', step:1, tx:\"Reorder now\"},\r\n        {d:'in', step:2, tx:\"Same as last time \ud83d\udc47\", card:{rows:[{l:'2 \u00d7 Origin Blend',v:'$39.80'},{l:'Delivery',v:'Free \u00b7 Thu'}],badge:'Reorder saved'}, pay:'Pay $39.80 securely'},\r\n        {d:'out', step:3, tx:\"Done \u2713\"},\r\n        {d:'in', step:3, tx:\"Perfect, on its way. Tracking will land here Thursday morning.\"}\r\n      ]\r\n    },\r\n    { tab:'Support to Resolution',\r\n      steps:[\r\n        {l:'Issue', s:'Customer reports a problem'},\r\n        {l:'Diagnose', s:'Agent checks systems via MCP'},\r\n        {l:'Action', s:'Fix executed in-thread'},\r\n        {l:'Confirm', s:'Resolution logged'},\r\n        {l:'Offer human', s:'Escalation always one tap away'}\r\n      ],\r\n      msgs:[\r\n        {d:'out', step:0, tx:\"My order #4821 says delivered but it hasn't arrived\"},\r\n        {d:'in', step:1, tx:\"Let me check... It was marked delivered at 11:04 today to your building's reception.\"},\r\n        {d:'out', step:2, tx:\"Reception is closed today though\"},\r\n        {d:'in', step:3, tx:\"Understood. I've arranged a redelivery and notified the courier.\", card:{rows:[{l:'Case',v:'#RD-118'},{l:'Redelivery',v:'Tomorrow 9-11 AM'}],badge:'Courier notified'}},\r\n        {d:'in', step:4, tx:\"Anything else? I can connect you to a human agent if you'd prefer.\", qr:[\"That's all\",'Talk to a human']},\r\n        {d:'out', step:4, tx:\"That's all, thanks\"}\r\n      ]\r\n    },\r\n    { tab:'Click-to-WhatsApp to Lead',\r\n      steps:[\r\n        {l:'Ad tap', s:'Customer arrives from a Meta ad'},\r\n        {l:'Greeting', s:'Agent opens the conversation'},\r\n        {l:'Qualify', s:'A question or two to route fast'},\r\n        {l:'Capture', s:'Details captured in a Flow'},\r\n        {l:'Handoff', s:'Qualified lead synced to CRM'}\r\n      ],\r\n      msgs:[\r\n        {d:'in', step:0, tx:\"Thanks for tapping our ad \ud83d\udc4b Looking for the spring collection?\"},\r\n        {d:'out', step:1, tx:\"Yes, do you have the linen jacket in size M?\"},\r\n        {d:'in', step:2, tx:\"We do. Quick one so I can help faster: is this for you or a gift?\", qr:['For me','A gift']},\r\n        {d:'out', step:2, tx:\"For me\"},\r\n        {d:'in', step:3, tx:\"Perfect. Drop your email and I'll send 10% off your first order + the lookbook.\"},\r\n        {d:'out', step:3, tx:\"marta@example.com\"},\r\n        {d:'in', step:4, tx:\"Sent \u2713 You're on the list. Want me to hold the size M jacket for 24h?\", qr:['Yes, hold it','Just browsing']}\r\n      ]\r\n    },\r\n    { tab:'Order Tracking & Post-Purchase',\r\n      steps:[\r\n        {l:'Confirmed', s:'Order placed'},\r\n        {l:'Dispatched', s:'Left the warehouse'},\r\n        {l:'Out for delivery', s:'Arriving today'},\r\n        {l:'Delivered', s:'Handed over'},\r\n        {l:'Follow-up', s:'Feedback and next-order offer'}\r\n      ],\r\n      msgs:[\r\n        {d:'in', step:0, tx:\"Order #4821 confirmed \ud83c\udf89\", card:{rows:[{l:'Order',v:'#4821'},{l:'Status',v:'Confirmed'}]}},\r\n        {d:'in', step:1, tx:\"\ud83d\udce6 Dispatched from our Madrid warehouse.\", card:{rows:[{l:'Carrier',v:'SEUR'},{l:'Tracking',v:'SE-77041'}],badge:'On the move'}},\r\n        {d:'in', step:2, tx:\"\ud83d\ude9a Out for delivery: arriving today before 1 PM.\"},\r\n        {d:'in', step:3, tx:\"\u2713 Delivered. Hope you love it!\"},\r\n        {d:'in', step:4, tx:\"How was everything? Tap to rate \ud83d\udc47\", qr:['\u2b50\u2b50\u2b50\u2b50\u2b50','Leave feedback']},\r\n        {d:'out', step:4, tx:\"\u2b50\u2b50\u2b50\u2b50\u2b50\"},\r\n        {d:'in', step:4, tx:\"Thank you! Here's 10% off your next order: SAVE10\"}\r\n      ]\r\n    }\r\n  ];\r\n\r\n  var tabsEl = document.getElementById('iwd-tabs');\r\n  var stepListEl = document.getElementById('iwd-steplist');\r\n  var msgsEl = document.getElementById('iwd-msgs');\r\n  var cur = 0, timers = [], started = false;\r\n  var reduce = window.matchMedia && window.matchMedia('(prefers-reduced-motion: reduce)').matches;\r\n\r\n  function esc(s){ return String(s).replace(\/&\/g,'&amp;').replace(\/<\/g,'&lt;').replace(\/>\/g,'&gt;'); }\r\n  function fmtT(i){ var d=new Date(); d.setMinutes(d.getMinutes()-(12-i)); var h=d.getHours(),m=('0'+d.getMinutes()).slice(-2); var ap=h>=12?'PM':'AM',h12=h%12||12; return h12+':'+m+' '+ap; }\r\n\r\n  function buildTabs(){\r\n    J.forEach(function(j,i){\r\n      var b=document.createElement('button');\r\n      b.className='iwd-tab'+(i===cur?' on':''); b.type='button'; b.setAttribute('role','tab');\r\n      b.setAttribute('aria-selected', i===cur?'true':'false');\r\n      b.textContent=j.tab;\r\n      b.addEventListener('click', function(){ if(i===cur) return; cur=i; syncTabs(); render(true); });\r\n      tabsEl.appendChild(b);\r\n    });\r\n  }\r\n  function syncTabs(){\r\n    tabsEl.querySelectorAll('.iwd-tab').forEach(function(b,i){\r\n      b.classList.toggle('on', i===cur); b.setAttribute('aria-selected', i===cur?'true':'false');\r\n    });\r\n  }\r\n\r\n  function renderSteps(activeStep){\r\n    var j=J[cur]; var h='';\r\n    j.steps.forEach(function(st,i){\r\n      var cls = i<activeStep ? 'done' : (i===activeStep ? 'active' : '');\r\n      var inner = i<activeStep\r\n        ? '<svg width=\"14\" height=\"14\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"#8ADA3F\" stroke-width=\"3\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><path d=\"M20 6 9 17l-5-5\"\/><\/svg>'\r\n        : (i+1);\r\n      h+='<div class=\"iwd-step '+cls+'\"><div class=\"iwd-snum\">'+inner+'<\/div><div class=\"iwd-stxt\"><div class=\"iwd-slbl\">'+esc(st.l)+'<\/div><div class=\"iwd-ssub\">'+esc(st.s)+'<\/div><\/div><\/div>';\r\n    });\r\n    stepListEl.innerHTML=h;\r\n  }\r\n\r\n  function cardHTML(c){\r\n    var h='<div class=\"iwd-card\">';\r\n    c.rows.forEach(function(r){ h+='<div class=\"iwd-crow\"><span class=\"iwd-clbl\">'+esc(r.l)+'<\/span><span class=\"iwd-cval\">'+esc(r.v)+'<\/span><\/div>'; });\r\n    if(c.badge) h+='<span class=\"iwd-cbadge\"><svg width=\"9\" height=\"9\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"#1B7A43\" stroke-width=\"2.8\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><polyline points=\"20 6 9 17 4 12\"\/><\/svg>'+esc(c.badge)+'<\/span>';\r\n    h+='<\/div>'; return h;\r\n  }\r\n  function productsHTML(ps){\r\n    var h='<div class=\"iwd-carousel\">';\r\n    ps.forEach(function(p){ h+='<div class=\"iwd-pc\"><div class=\"iwd-pc-img\"><svg width=\"13\" height=\"13\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"#fff\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><path d=\"M6 2 3 6v14a2 2 0 0 0 2 2h14a2 2 0 0 0 2-2V6l-3-4Z\"\/><path d=\"M3 6h18\"\/><path d=\"M16 10a4 4 0 0 1-8 0\"\/><\/svg><\/div><span class=\"iwd-pc-nm\">'+esc(p.nm)+'<\/span><span class=\"iwd-pc-pr\">'+esc(p.pr)+'<\/span><\/div>'; });\r\n    h+='<\/div>'; return h;\r\n  }\r\n  function payHTML(t){ return '<div class=\"iwd-pay\"><svg width=\"13\" height=\"13\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"#075E54\" stroke-width=\"2.2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><rect x=\"2\" y=\"5\" width=\"20\" height=\"14\" rx=\"2\"\/><line x1=\"2\" y1=\"10\" x2=\"22\" y2=\"10\"\/><\/svg>'+esc(t)+'<\/div>'; }\r\n\r\n  function appendMsg(m, i){\r\n    var bub=document.createElement('div');\r\n    bub.className='iwd-bub '+m.d;\r\n    var inner='<div>'+esc(m.tx)+'<\/div>';\r\n    if(m.products) inner+=productsHTML(m.products);\r\n    if(m.card) inner+=cardHTML(m.card);\r\n    if(m.pay) inner+=payHTML(m.pay);\r\n    inner+='<span class=\"iwd-ts\">'+fmtT(i)+(m.d==='out'?' \u2713\u2713':'')+'<\/span>';\r\n    bub.innerHTML=inner;\r\n    msgsEl.appendChild(bub);\r\n    if(m.qr){\r\n      var qr=document.createElement('div'); qr.className='iwd-qr';\r\n      qr.innerHTML=m.qr.map(function(q){return '<span class=\"iwd-qrpill\">'+esc(q)+'<\/span>';}).join('');\r\n      msgsEl.appendChild(qr);\r\n    }\r\n    msgsEl.scrollTop=msgsEl.scrollHeight;\r\n  }\r\n\r\n  function render(replay){\r\n    timers.forEach(clearTimeout); timers=[];\r\n    msgsEl.innerHTML='';\r\n    var j=J[cur];\r\n    document.getElementById('iwd-steps-ey').textContent = 'The journey \u00b7 ' + j.tab;\r\n\r\n    if(reduce){\r\n      j.msgs.forEach(function(m,i){ appendMsg(m,i); });\r\n      renderSteps(j.steps.length); \/\/ all done\r\n      return;\r\n    }\r\n    renderSteps(0);\r\n    var maxStep=0;\r\n    j.msgs.forEach(function(m,i){\r\n      var t=setTimeout(function(){\r\n        appendMsg(m,i);\r\n        if(m.step>=maxStep){ maxStep=m.step; renderSteps(m.step); }\r\n        if(i===j.msgs.length-1){ var t2=setTimeout(function(){ renderSteps(j.steps.length); }, 700); timers.push(t2); }\r\n      }, 350 + i*640);\r\n      timers.push(t);\r\n    });\r\n  }\r\n\r\n  buildTabs();\r\n  renderSteps(0);\r\n  \/\/ first paint (static) so no-JS-equivalent content exists immediately\r\n  J[0].msgs.forEach(function(m,i){ \/* placeholder until visible *\/ });\r\n\r\n  if(reduce){ render(false); 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box-shadow: 0 24px 54px -12px rgba(18,54,108,0.26), 0 4px 12px rgba(0,0,0,0.07); }\r\n#indi-wa-usecases .iwu-grid > li:nth-child(2).iwu-visible { transition-delay: 0.07s; }\r\n#indi-wa-usecases .iwu-grid > li:nth-child(3).iwu-visible { transition-delay: 0.14s; }\r\n#indi-wa-usecases .iwu-grid > li:nth-child(4).iwu-visible { transition-delay: 0.07s; }\r\n#indi-wa-usecases .iwu-grid > li:nth-child(5).iwu-visible { transition-delay: 0.14s; }\r\n#indi-wa-usecases .iwu-grid > li:nth-child(6).iwu-visible { transition-delay: 0.21s; }\r\n\r\n\/* WhatsApp corner chip: the one place green lives, signalling the channel *\/\r\n#indi-wa-usecases .iwu-chip {\r\n  position: absolute; top: 18px; right: 18px;\r\n  width: 30px; height: 30px; border-radius: 9px; background: rgba(37,211,102,0.12); border: 1px solid rgba(37,211,102,0.32);\r\n  display: flex; align-items: center; justify-content: center;\r\n}\r\n#indi-wa-usecases .iwu-ic { width: 44px; height: 44px; border-radius: 11px; background: #EEF3FF; 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gap: 9px; flex-wrap: wrap; }\r\n#indi-wa-usecases .iwu-stat-v { font-size: 24px !important; font-weight: 800 !important; letter-spacing: -0.02em !important; color: #0072EF !important; line-height: 1; }\r\n#indi-wa-usecases .iwu-stat-l { font-size: 13px !important; font-weight: 600 !important; color: #0F3B7A !important; }\r\n#indi-wa-usecases .iwu-stat-r { font-size: 11px !important; font-weight: 600 !important; color: #5A6B85 !important; }\r\n#indi-wa-usecases .iwu-stat-r::before { content:\"\u00b7 \"; }\r\n\r\n#indi-wa-usecases .iwu-foot { margin-top: 28px !important; text-align: center; font-size: 13px !important; color: #5A6B85 !important; }\r\n\r\n@media (prefers-reduced-motion: reduce) {\r\n  #indi-wa-usecases .iwu-card { opacity: 1 !important; transform: none !important; transition: none !important; }\r\n}\r\n@media (max-width: 960px) {\r\n  #indi-wa-usecases .iwu-wrap { padding: 70px 24px !important; }\r\n  #indi-wa-usecases .iwu-grid { grid-template-columns: repeat(2, 1fr); }\r\n}\r\n@media (max-width: 600px) {\r\n  #indi-wa-usecases .iwu-wrap { padding: 56px 16px !important; }\r\n  #indi-wa-usecases .iwu-grid { grid-template-columns: 1fr; }\r\n}\r\n<\/style>\r\n\r\n<section id=\"indi-wa-usecases\" role=\"region\" aria-label=\"WhatsApp use cases by industry\">\r\n  <div class=\"iwu-wrap\">\r\n    <span class=\"iwu-eyebrow\">Use cases by industry<\/span>\r\n    <h2 class=\"iwu-h2\">Built for the way your industry actually sells and serves.<\/h2>\r\n    <p class=\"iwu-intro\">The same WhatsApp foundation (discovery, transactions, support, and AI handoff) shaped to what each sector needs. These are results indigitall customers are seeing in production.<\/p>\r\n\r\n    <ul class=\"iwu-grid\">\r\n\r\n      <!-- Healthcare -->\r\n      <li class=\"iwu-card\">\r\n        <span class=\"iwu-chip\" aria-hidden=\"true\"><svg width=\"15\" height=\"15\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"#25D366\" stroke-width=\"2.2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><path d=\"M7.9 20A9 9 0 1 0 4 16.1L2 22Z\"\/><\/svg><\/span>\r\n        <span class=\"iwu-ic\"><svg width=\"22\" height=\"22\" viewBox=\"0 0 24 24\" fill=\"none\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><path d=\"M22 12h-4l-3 9L9 3l-3 9H2\"\/><\/svg><\/span>\r\n        <h3 class=\"iwu-name\">Healthcare<\/h3>\r\n        <div class=\"iwu-conv-lbl\">The conversation<\/div>\r\n        <p class=\"iwu-conv\">Confirm, reschedule, and answer patient questions, escalating to clinical staff only when it's genuinely needed.<\/p>\r\n        <div class=\"iwu-proof\">\r\n          <div class=\"iwu-stat\"><span class=\"iwu-stat-v\">\u221250%<\/span><span class=\"iwu-stat-l\">Inbound calls<\/span><span class=\"iwu-stat-r\">Quir\u00f3nSalud<\/span><\/div>\r\n          <div class=\"iwu-stat\"><span class=\"iwu-stat-v\">\u221260%<\/span><span class=\"iwu-stat-l\">No-shows<\/span><\/div>\r\n        <\/div>\r\n      <\/li>\r\n\r\n      <!-- Retail & eCommerce -->\r\n      <li class=\"iwu-card\">\r\n        <span class=\"iwu-chip\" aria-hidden=\"true\"><svg width=\"15\" height=\"15\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"#25D366\" stroke-width=\"2.2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><path d=\"M7.9 20A9 9 0 1 0 4 16.1L2 22Z\"\/><\/svg><\/span>\r\n        <span class=\"iwu-ic\"><svg width=\"22\" height=\"22\" viewBox=\"0 0 24 24\" fill=\"none\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><path d=\"M6 2 3 6v14a2 2 0 0 0 2 2h14a2 2 0 0 0 2-2V6l-3-4Z\"\/><path d=\"M3 6h18\"\/><path d=\"M16 10a4 4 0 0 1-8 0\"\/><\/svg><\/span>\r\n        <h3 class=\"iwu-name\">Retail &amp; eCommerce<\/h3>\r\n        <div class=\"iwu-conv-lbl\">The conversation<\/div>\r\n        <p class=\"iwu-conv\">Product discovery, cart, checkout, and one-tap reorder. The entire purchase happens inside one thread.<\/p>\r\n        <div class=\"iwu-proof\">\r\n          <div class=\"iwu-stat\"><span class=\"iwu-stat-v\">+12.5%<\/span><span class=\"iwu-stat-l\">Average order value<\/span><span class=\"iwu-stat-r\">Incapto<\/span><\/div>\r\n          <div class=\"iwu-stat\"><span class=\"iwu-stat-v\">+55k<\/span><span class=\"iwu-stat-l\">Active WhatsApp users<\/span><span class=\"iwu-stat-r\">Gandhi<\/span><\/div>\r\n        <\/div>\r\n      <\/li>\r\n\r\n      <!-- Food & Beverage -->\r\n      <li class=\"iwu-card\">\r\n        <span class=\"iwu-chip\" aria-hidden=\"true\"><svg width=\"15\" height=\"15\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"#25D366\" stroke-width=\"2.2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><path d=\"M7.9 20A9 9 0 1 0 4 16.1L2 22Z\"\/><\/svg><\/span>\r\n        <span class=\"iwu-ic\"><svg width=\"22\" height=\"22\" viewBox=\"0 0 24 24\" fill=\"none\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><path d=\"M3 2v7c0 1.1.9 2 2 2h4a2 2 0 0 0 2-2V2\"\/><path d=\"M7 2v20\"\/><path d=\"M21 15V2a5 5 0 0 0-5 5v6c0 1.1.9 2 2 2h3zm0 0v7\"\/><\/svg><\/span>\r\n        <h3 class=\"iwu-name\">Food &amp; Beverage<\/h3>\r\n        <div class=\"iwu-conv-lbl\">The conversation<\/div>\r\n        <p class=\"iwu-conv\">Take orders, manage reservations, and answer allergen questions, without a single phone call.<\/p>\r\n        <div class=\"iwu-proof\">\r\n          <div class=\"iwu-stat\"><span class=\"iwu-stat-v\">57k+<\/span><span class=\"iwu-stat-l\">Order conversations \u00b7 77% NPS<\/span><span class=\"iwu-stat-r\">Pasteler\u00eda Mallorca<\/span><\/div>\r\n          <div class=\"iwu-stat\"><span class=\"iwu-stat-v\">+18%<\/span><span class=\"iwu-stat-l\">Repeat order rate<\/span><\/div>\r\n        <\/div>\r\n      <\/li>\r\n\r\n      <!-- Travel & Mobility -->\r\n      <li class=\"iwu-card\">\r\n        <span class=\"iwu-chip\" aria-hidden=\"true\"><svg width=\"15\" height=\"15\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"#25D366\" stroke-width=\"2.2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><path d=\"M7.9 20A9 9 0 1 0 4 16.1L2 22Z\"\/><\/svg><\/span>\r\n        <span class=\"iwu-ic\"><svg width=\"22\" height=\"22\" viewBox=\"0 0 24 24\" fill=\"none\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><path d=\"M17.8 19.2 16 11l3.5-3.5C21 6 21 4 19 4a2.7 2.7 0 0 0-1.9.8L13.5 8 4.8 6.2c-.5-.1-.9.1-1.1.5l-.3.5c-.2.5-.1 1 .3 1.3L9 12l-2 3H4l-1 1 3 2 2 3 1-1v-3l3-2 3.5 5.3c.3.4.8.5 1.3.3l.5-.2c.4-.3.6-.7.5-1.2z\"\/><\/svg><\/span>\r\n        <h3 class=\"iwu-name\">Travel &amp; Mobility<\/h3>\r\n        <div class=\"iwu-conv-lbl\">The conversation<\/div>\r\n        <p class=\"iwu-conv\">Booking, check-in, itinerary changes, and loyalty, handled the moment the customer asks.<\/p>\r\n        <div class=\"iwu-proof\">\r\n          <div class=\"iwu-stat\"><span class=\"iwu-stat-v\">\u221234%<\/span><span class=\"iwu-stat-l\">Unclaimed reservations<\/span><span class=\"iwu-stat-r\">Wible<\/span><\/div>\r\n          <div class=\"iwu-stat\"><span class=\"iwu-stat-v\">+44%<\/span><span class=\"iwu-stat-l\">Booking conversion<\/span><\/div>\r\n        <\/div>\r\n      <\/li>\r\n\r\n      <!-- Banking & Finance -->\r\n      <li class=\"iwu-card\">\r\n        <span class=\"iwu-chip\" aria-hidden=\"true\"><svg width=\"15\" height=\"15\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"#25D366\" stroke-width=\"2.2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><path d=\"M7.9 20A9 9 0 1 0 4 16.1L2 22Z\"\/><\/svg><\/span>\r\n        <span class=\"iwu-ic\"><svg width=\"22\" height=\"22\" viewBox=\"0 0 24 24\" fill=\"none\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><line x1=\"3\" x2=\"21\" y1=\"22\" y2=\"22\"\/><line x1=\"6\" x2=\"6\" y1=\"18\" y2=\"11\"\/><line x1=\"10\" x2=\"10\" y1=\"18\" y2=\"11\"\/><line x1=\"14\" x2=\"14\" y1=\"18\" y2=\"11\"\/><line x1=\"18\" x2=\"18\" y1=\"18\" y2=\"11\"\/><polygon points=\"12 2 20 7 4 7\"\/><\/svg><\/span>\r\n        <h3 class=\"iwu-name\">Banking &amp; Finance<\/h3>\r\n        <div class=\"iwu-conv-lbl\">The conversation<\/div>\r\n        <p class=\"iwu-conv\">Onboarding, balance and card actions, and fraud checks, securely, inside an encrypted thread.<\/p>\r\n        <div class=\"iwu-proof\">\r\n          <div class=\"iwu-stat\"><span class=\"iwu-stat-v\">4.5\/5<\/span><span class=\"iwu-stat-l\">User experience<\/span><span class=\"iwu-stat-r\">ABANCA<\/span><\/div>\r\n          <div class=\"iwu-stat\"><span class=\"iwu-stat-v\">0<\/span><span class=\"iwu-stat-l\">Data leaks<\/span><\/div>\r\n        <\/div>\r\n      <\/li>\r\n\r\n      <!-- Sports & Entertainment -->\r\n      <li class=\"iwu-card\">\r\n        <span class=\"iwu-chip\" aria-hidden=\"true\"><svg width=\"15\" height=\"15\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"#25D366\" stroke-width=\"2.2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><path d=\"M7.9 20A9 9 0 1 0 4 16.1L2 22Z\"\/><\/svg><\/span>\r\n        <span class=\"iwu-ic\"><svg width=\"22\" height=\"22\" viewBox=\"0 0 24 24\" fill=\"none\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><rect width=\"18\" height=\"18\" x=\"3\" y=\"3\" rx=\"2\"\/><path d=\"M7 3v18M17 3v18M3 7h4M17 7h4M3 17h4M17 17h4\"\/><\/svg><\/span>\r\n        <h3 class=\"iwu-name\">Sports &amp; Entertainment<\/h3>\r\n        <div class=\"iwu-conv-lbl\">The conversation<\/div>\r\n        <p class=\"iwu-conv\">Tickets, access, and fan engagement, at the scale of a matchday, answered in real time.<\/p>\r\n        <div class=\"iwu-proof\">\r\n          <div class=\"iwu-stat\"><span class=\"iwu-stat-v\">\u221240%<\/span><span class=\"iwu-stat-l\">Ticket support load<\/span><\/div>\r\n          <div class=\"iwu-stat\"><span class=\"iwu-stat-v\">95%<\/span><span class=\"iwu-stat-l\">Fan satisfaction<\/span><\/div>\r\n        <\/div>\r\n      <\/li>\r\n\r\n    <\/ul>\r\n\r\n    <p class=\"iwu-foot\">Metrics from indigitall customers in production. Your numbers will depend on your volume, catalog, and channel mix.<\/p>\r\n  <\/div>\r\n<\/section>\r\n\r\n<script>\r\n(function() {\r\n  var root = document.getElementById('indi-wa-usecases'); if (!root) return;\r\n  if (window.matchMedia && window.matchMedia('(prefers-reduced-motion: reduce)').matches) {\r\n    root.querySelectorAll('.iwu-card').forEach(function(el){ el.classList.add('iwu-visible'); }); return;\r\n  }\r\n  var obs = new IntersectionObserver(function(entries) {\r\n    entries.forEach(function(e) { if (e.isIntersecting) { e.target.classList.add('iwu-visible'); obs.unobserve(e.target); } });\r\n  }, { threshold: 0.12 });\r\n  root.querySelectorAll('.iwu-card').forEach(function(el) { obs.observe(el); });\r\n})();\r\n<\/script>\r\n","code_extra_content":"code_ex_none","code_extitle_cards":"","code_ex_cards":null,"code_ex_brands_custom_background_color":false,"code_ex_custom_brands":false,"code_ex_custom_slider_title":"","code_ex_brands":null,"code_ex_brands_background_color":""},{"acf_fc_layout":"custom_html","code":"<!-- indigitall WhatsApp \u00b7 S7 Success Stories \u00b7 WordPress\/ACF Custom HTML block -->\r\n<style>\r\n@import url('https:\/\/fonts.googleapis.com\/css2?family=Manrope:wght@400;500;600;700;800&display=swap');\r\n\r\n#indi-wa-stories {\r\n  all: initial; 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height: 2px; background: #8ADA3F; border-radius: 2px; }\r\n#indi-wa-stories .iws-h2 { margin-top: 16px !important; font-size: clamp(28px, 3.5vw, 48px) !important; line-height: 1.1 !important; font-weight: 500 !important; letter-spacing: -0.02em !important; color: #0F3B7A !important; }\r\n#indi-wa-stories .iws-h2 em { color: #0072EF !important; font-style: normal; }\r\n#indi-wa-stories .iws-sub { font-size: 17px !important; line-height: 1.6 !important; color: #5A6B85 !important; margin-top: 14px; }\r\n\r\n#indi-wa-stories .iws-grid { display: grid; grid-template-columns: repeat(3, 1fr); gap: 24px; list-style: none; align-items: stretch; }\r\n\r\n#indi-wa-stories .iws-card {\r\n  background: #FFFFFF !important; border-radius: 14px !important; padding: 30px !important;\r\n  box-shadow: 0 12px 36px -8px rgba(18,54,108,0.16), 0 2px 8px rgba(0,0,0,0.05);\r\n  display: flex; flex-direction: column; position: relative; overflow: hidden;\r\n  opacity: 0; transform: translateY(22px); transition: opacity 0.7s cubic-bezier(0.22,1,0.36,1), transform 0.7s cubic-bezier(0.22,1,0.36,1), box-shadow 0.35s ease;\r\n}\r\n#indi-wa-stories .iws-card.iws-visible { opacity: 1; transform: translateY(0); }\r\n#indi-wa-stories .iws-card:hover { transform: translateY(-4px); box-shadow: 0 24px 54px -12px rgba(18,54,108,0.24), 0 4px 12px rgba(138,218,63,0.10); }\r\n#indi-wa-stories .iws-grid > li:nth-child(2).iws-visible { transition-delay: 0.1s; }\r\n#indi-wa-stories .iws-grid > li:nth-child(3).iws-visible { transition-delay: 0.2s; }\r\n\r\n\/* WhatsApp channel chip, top-right *\/\r\n#indi-wa-stories .iws-chip { position: absolute; top: 20px; right: 20px; width: 30px; height: 30px; border-radius: 9px; background: rgba(37,211,102,0.12); border: 1px solid rgba(37,211,102,0.32); display: flex; align-items: center; justify-content: center; }\r\n\r\n#indi-wa-stories .iws-sector { display: inline-flex; align-items: center; gap: 7px; align-self: flex-start; font-size: 10px !important; font-weight: 700 !important; letter-spacing: 0.07em !important; text-transform: uppercase; color: #0072EF !important; }\r\n#indi-wa-stories .iws-sector svg { width: 13px; height: 13px; stroke: #0072EF; flex: none; }\r\n#indi-wa-stories .iws-client { margin-top: 10px !important; font-size: 26px !important; font-weight: 600 !important; letter-spacing: -0.02em !important; color: #0F0F0F !important; line-height: 1.1; }\r\n\r\n#indi-wa-stories .iws-hero { margin-top: 22px; padding-bottom: 20px; border-bottom: 1px solid rgba(15,59,122,0.10); }\r\n#indi-wa-stories .iws-hero-v { font-size: clamp(40px, 5vw, 56px) !important; font-weight: 800 !important; letter-spacing: -0.03em !important; color: #0072EF !important; line-height: 0.95; }\r\n#indi-wa-stories .iws-hero-l { margin-top: 8px !important; font-size: 14px !important; font-weight: 600 !important; color: #0F3B7A !important; }\r\n\r\n#indi-wa-stories .iws-stats { margin-top: 20px; display: flex; flex-direction: column; gap: 14px; }\r\n#indi-wa-stories .iws-stat { display: flex; align-items: baseline; gap: 10px; }\r\n#indi-wa-stories .iws-stat-v { font-size: 24px !important; font-weight: 800 !important; letter-spacing: -0.02em !important; color: #0072EF !important; line-height: 1; min-width: 78px; }\r\n#indi-wa-stories .iws-stat-l { font-size: 13.5px !important; font-weight: 500 !important; color: #5A6B85 !important; line-height: 1.35; }\r\n\r\n#indi-wa-stories .iws-outcome { margin-top: 20px !important; font-size: 14.5px !important; line-height: 1.6 !important; font-weight: 400 !important; color: #5A6B85 !important; }\r\n\r\n#indi-wa-stories .iws-source { margin-top: 36px !important; text-align: center; font-size: 12.5px !important; font-weight: 500 !important; color: #9AABB8 !important; }\r\n\r\n@media (prefers-reduced-motion: reduce) { #indi-wa-stories .iws-card { opacity: 1 !important; transform: none !important; transition: none !important; } }\r\n@media (max-width: 960px) {\r\n  #indi-wa-stories .iws-wrap { padding: 70px 24px !important; }\r\n  #indi-wa-stories .iws-grid { grid-template-columns: 1fr; max-width: 560px; margin: 0 auto; }\r\n}\r\n@media (max-width: 600px) {\r\n  #indi-wa-stories .iws-wrap { padding: 56px 16px !important; }\r\n  #indi-wa-stories .iws-card { padding: 26px !important; }\r\n}\r\n<\/style>\r\n\r\n<section id=\"indi-wa-stories\" role=\"region\" aria-label=\"WhatsApp success stories from indigitall customers\">\r\n  <div class=\"iws-wrap\">\r\n\r\n    <div class=\"iws-head\">\r\n      <span class=\"iws-eyebrow\">Proven in production<\/span>\r\n      <h2 class=\"iws-h2\">Real companies. Real WhatsApp threads. <em>Real numbers.<\/em><\/h2>\r\n      <p class=\"iws-sub\">Not pilots or projections: these are results from indigitall customers running WhatsApp every day.<\/p>\r\n    <\/div>\r\n\r\n    <ul class=\"iws-grid\">\r\n\r\n      <!-- Incapto -->\r\n      <li class=\"iws-card\">\r\n        <span class=\"iws-chip\" aria-hidden=\"true\"><svg width=\"15\" height=\"15\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"#25D366\" stroke-width=\"2.2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><path d=\"M7.9 20A9 9 0 1 0 4 16.1L2 22Z\"\/><\/svg><\/span>\r\n        <span class=\"iws-sector\"><svg viewBox=\"0 0 24 24\" fill=\"none\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><path d=\"M6 2 3 6v14a2 2 0 0 0 2 2h14a2 2 0 0 0 2-2V6l-3-4Z\"\/><path d=\"M3 6h18\"\/><path d=\"M16 10a4 4 0 0 1-8 0\"\/><\/svg> Retail &amp; eCommerce<\/span>\r\n        <h3 class=\"iws-client\">Incapto<\/h3>\r\n        <div class=\"iws-hero\">\r\n          <div class=\"iws-hero-v\">\u20ac30k<\/div>\r\n          <div class=\"iws-hero-l\">Monthly recurring revenue from WhatsApp alone<\/div>\r\n        <\/div>\r\n        <div class=\"iws-stats\">\r\n          <div class=\"iws-stat\"><span class=\"iws-stat-v\">70%<\/span><span class=\"iws-stat-l\">of chats resolved without a human<\/span><\/div>\r\n          <div class=\"iws-stat\"><span class=\"iws-stat-v\">\u221256%<\/span><span class=\"iws-stat-l\">churn rate<\/span><\/div>\r\n          <div class=\"iws-stat\"><span class=\"iws-stat-v\">+12.5%<\/span><span class=\"iws-stat-l\">average order value<\/span><\/div>\r\n        <\/div>\r\n        <p class=\"iws-outcome\">The coffee brand turned WhatsApp into a standalone revenue channel: discovery, reorders, and support handled in-thread by the OmnIA Agent.<\/p>\r\n      <\/li>\r\n\r\n      <!-- Quir\u00f3nSalud -->\r\n      <li class=\"iws-card\">\r\n        <span class=\"iws-chip\" aria-hidden=\"true\"><svg width=\"15\" height=\"15\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"#25D366\" stroke-width=\"2.2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><path d=\"M7.9 20A9 9 0 1 0 4 16.1L2 22Z\"\/><\/svg><\/span>\r\n        <span class=\"iws-sector\"><svg viewBox=\"0 0 24 24\" fill=\"none\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><path d=\"M22 12h-4l-3 9L9 3l-3 9H2\"\/><\/svg> Healthcare<\/span>\r\n        <h3 class=\"iws-client\">Quir\u00f3nSalud<\/h3>\r\n        <div class=\"iws-hero\">\r\n          <div class=\"iws-hero-v\">\u221250%<\/div>\r\n          <div class=\"iws-hero-l\">Inbound calls to patient services<\/div>\r\n        <\/div>\r\n        <p class=\"iws-outcome\" style=\"margin-top:22px;\">Patients now confirm, reschedule, and ask questions over WhatsApp instead of the phone lines. The OmnIA Agent handles the routine and routes to clinical staff only when it genuinely matters, cutting call volume in half while keeping a human in the loop where it counts.<\/p>\r\n      <\/li>\r\n\r\n      <!-- Pasteler\u00eda Mallorca -->\r\n      <li class=\"iws-card\">\r\n        <span class=\"iws-chip\" aria-hidden=\"true\"><svg width=\"15\" height=\"15\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"#25D366\" stroke-width=\"2.2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><path d=\"M7.9 20A9 9 0 1 0 4 16.1L2 22Z\"\/><\/svg><\/span>\r\n        <span class=\"iws-sector\"><svg viewBox=\"0 0 24 24\" fill=\"none\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><path d=\"M3 2v7c0 1.1.9 2 2 2h4a2 2 0 0 0 2-2V2\"\/><path d=\"M7 2v20\"\/><path d=\"M21 15V2a5 5 0 0 0-5 5v6c0 1.1.9 2 2 2h3zm0 0v7\"\/><\/svg> Food &amp; Beverage<\/span>\r\n        <h3 class=\"iws-client\">Pasteler\u00eda Mallorca<\/h3>\r\n        <div class=\"iws-hero\">\r\n          <div class=\"iws-hero-v\">57k+<\/div>\r\n          <div class=\"iws-hero-l\">Order conversations handled on WhatsApp<\/div>\r\n        <\/div>\r\n        <div class=\"iws-stats\">\r\n          <div class=\"iws-stat\"><span class=\"iws-stat-v\">77%<\/span><span class=\"iws-stat-l\">NPS across those conversations<\/span><\/div>\r\n        <\/div>\r\n        <p class=\"iws-outcome\">A Madrid institution took tens of thousands of orders through WhatsApp: fast, personal, and rated by customers as highly as the pastries themselves.<\/p>\r\n      <\/li>\r\n\r\n    <\/ul>\r\n\r\n    <p class=\"iws-source\">Figures from indigitall customer deployments. Results vary by sector, volume, and use case.<\/p>\r\n  <\/div>\r\n<\/section>\r\n\r\n<script>\r\n(function() {\r\n  var root = document.getElementById('indi-wa-stories'); if (!root) return;\r\n  if (window.matchMedia && window.matchMedia('(prefers-reduced-motion: reduce)').matches) {\r\n    root.querySelectorAll('.iws-card').forEach(function(el){ el.classList.add('iws-visible'); }); return;\r\n  }\r\n  var obs = new IntersectionObserver(function(entries) {\r\n    entries.forEach(function(e) { if (e.isIntersecting) { e.target.classList.add('iws-visible'); obs.unobserve(e.target); } });\r\n  }, { threshold: 0.15 });\r\n  root.querySelectorAll('.iws-card').forEach(function(el) { obs.observe(el); });\r\n})();\r\n<\/script>\r\n","code_extra_content":"code_ex_none","code_extitle_cards":"","code_ex_cards":null,"code_ex_brands_custom_background_color":false,"code_ex_custom_brands":false,"code_ex_custom_slider_title":"","code_ex_brands":null,"code_ex_brands_background_color":""},{"acf_fc_layout":"custom_html","code":"<!-- indigitall WhatsApp \u00b7 S8 Closing CTA \u00b7 WordPress\/ACF Custom HTML block -->\r\n<style>\r\n@import url('https:\/\/fonts.googleapis.com\/css2?family=Manrope:wght@400;500;600;700;800&display=swap');\r\n\r\n#indi-wa-cta {\r\n  all: initial; 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background: radial-gradient(circle, rgba(0,114,239,0.12) 0%, transparent 70%); }\r\n\r\n#indi-wa-cta .iwt-wrap { max-width: 880px; margin: 0 auto !important; padding: 110px 48px !important; position: relative; z-index: 2; text-align: center; display: flex; flex-direction: column; align-items: center; }\r\n\r\n#indi-wa-cta .iwt-eyebrow {\r\n  display: inline-flex; align-items: center; gap: 8px; background: rgba(138,218,63,0.14); border: 1px solid rgba(138,218,63,0.42);\r\n  padding: 7px 15px; border-radius: 50px; margin-bottom: 22px;\r\n  font-size: 11px !important; font-weight: 700 !important; letter-spacing: 0.08em !important; text-transform: uppercase; color: #8ADA3F !important;\r\n}\r\n#indi-wa-cta .iwt-eyebrow svg { flex-shrink: 0; }\r\n#indi-wa-cta .iwt-h2 { font-size: clamp(32px, 4.4vw, 56px) !important; line-height: 1.06 !important; font-weight: 500 !important; letter-spacing: -0.025em !important; color: #FFFFFF !important; max-width: 16ch; }\r\n#indi-wa-cta .iwt-h2 em { color: #8ADA3F !important; font-style: normal; }\r\n#indi-wa-cta .iwt-sub { margin-top: 20px !important; font-size: 18px !important; line-height: 1.6 !important; font-weight: 400 !important; color: rgba(255,255,255,0.80) !important; max-width: 52ch; }\r\n\r\n#indi-wa-cta .iwt-ctas { margin-top: 34px; display: flex; flex-wrap: wrap; gap: 14px; justify-content: center; }\r\n#indi-wa-cta .id-btn {\r\n  font-family: 'Manrope', sans-serif !important; font-size: 14px !important; font-weight: 700 !important; line-height: 1 !important;\r\n  letter-spacing: 0.98px !important; text-transform: uppercase !important; padding: 15px 28px !important;\r\n  min-width: 210px !important; min-height: 60px !important; display: inline-flex !important; justify-content: center !important; align-items: center !important;\r\n  border-radius: 5px !important; transition: all 0.3s ease-in-out; border: 1px solid transparent !important; cursor: pointer; text-decoration: none !important; white-space: nowrap;\r\n}\r\n#indi-wa-cta .id-btn.green { background-color: #8ADA3F !important; border-color: #8ADA3F !important; color: #0F0F0F !important; box-shadow: 0 4px 30px rgba(138,218,63,0.35); }\r\n#indi-wa-cta .id-btn.green:hover { background-color: #9EE84F !important; border-color: #9EE84F !important; transform: translateY(-2px); box-shadow: 0 8px 40px rgba(138,218,63,0.45); }\r\n#indi-wa-cta .id-btn.light { background-color: #FFFFFF !important; border-color: #FFFFFF !important; color: #0F0F0F !important; box-shadow: 0 4px 60px 0 rgba(0,0,0,0.07); gap: 12px; padding: 8px 26px 8px 10px !important; }\r\n#indi-wa-cta .id-btn.light:hover { background-color: #F5F7FA !important; border-color: #F5F7FA !important; transform: translateY(-2px); }\r\n#indi-wa-cta .id-btn.light .iwt-btn-ic { width: 38px; height: 38px; border-radius: 50%; background: #EEF3FF; display: inline-flex; align-items: center; justify-content: center; flex-shrink: 0; }\r\n\r\n\/* stat strip *\/\r\n#indi-wa-cta .iwt-stats {\r\n  margin-top: 48px; padding-top: 36px; border-top: 1px solid rgba(255,255,255,0.16);\r\n  display: flex; 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transform: translateY(0); }\r\n#indi-wa-cta .iwt-animate:nth-child(2).iwt-visible { transition-delay: 0.08s; }\r\n#indi-wa-cta .iwt-animate:nth-child(3).iwt-visible { transition-delay: 0.16s; }\r\n#indi-wa-cta .iwt-animate:nth-child(4).iwt-visible { transition-delay: 0.24s; }\r\n#indi-wa-cta .iwt-animate:nth-child(5).iwt-visible { transition-delay: 0.32s; }\r\n\r\n@media (prefers-reduced-motion: reduce) { #indi-wa-cta .iwt-animate { opacity: 1 !important; transform: none !important; transition: none !important; } }\r\n@media (max-width: 700px) {\r\n  #indi-wa-cta .iwt-wrap { padding: 80px 24px !important; }\r\n  #indi-wa-cta .id-btn { flex: 1 1 100%; min-width: 0 !important; }\r\n  #indi-wa-cta .iwt-sep { display: none; }\r\n  #indi-wa-cta .iwt-stats { gap: 22px; }\r\n}\r\n<\/style>\r\n\r\n<section id=\"indi-wa-cta\" role=\"region\" aria-label=\"Talk to a WhatsApp expert at indigitall\">\r\n  <div class=\"iwt-texture\" aria-hidden=\"true\"><\/div>\r\n  <div class=\"iwt-glow\" aria-hidden=\"true\"><\/div>\r\n  <div class=\"iwt-glow2\" aria-hidden=\"true\"><\/div>\r\n\r\n  <div class=\"iwt-wrap\">\r\n    <span class=\"iwt-eyebrow iwt-animate\">\r\n      <svg width=\"13\" height=\"13\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"#8ADA3F\" stroke-width=\"2.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\"><path d=\"M7.9 20A9 9 0 1 0 4 16.1L2 22Z\"\/><\/svg>\r\n      Let's build it\r\n    <\/span>\r\n\r\n    <h2 class=\"iwt-h2 iwt-animate\">Talk to a <em>WhatsApp expert.<\/em><\/h2>\r\n    <p class=\"iwt-sub iwt-animate\">Bring your use case. In one call we'll map it to what WhatsApp can actually do for your business, and show you what go-live looks like.<\/p>\r\n\r\n    <div class=\"iwt-ctas iwt-animate\">\r\n      <a href=\"https:\/\/indigitall.com\/en\/schedule-time\/\" class=\"id-btn green\" aria-label=\"Get a demo of indigitall WhatsApp\">GET A DEMO<\/a>\r\n      <a href=\"https:\/\/indigitall.com\/en\/ebook\/4966\/\" class=\"id-btn light\" aria-label=\"Download the WhatsApp Use Case Guide\">\r\n        <span class=\"iwt-btn-ic\" aria-hidden=\"true\"><svg width=\"18\" height=\"18\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"#0072EF\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><path d=\"M2 3h6a4 4 0 0 1 4 4v14a3 3 0 0 0-3-3H2z\"\/><path d=\"M22 3h-6a4 4 0 0 0-4 4v14a3 3 0 0 1 3-3h7z\"\/><\/svg><\/span>\r\n        WHATSAPP USE CASE GUIDE\r\n      <\/a>\r\n    <\/div>\r\n\r\n    <div class=\"iwt-stats iwt-animate\" role=\"list\">\r\n      <div class=\"iwt-stat\" role=\"listitem\">\r\n        <span class=\"iwt-stat-v\"><svg viewBox=\"0 0 24 24\" fill=\"none\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><circle cx=\"12\" cy=\"8\" r=\"6\"\/><path d=\"M15.477 12.89L17 22l-5-3-5 3 1.523-9.11\"\/><\/svg>#1 G2<\/span>\r\n        <span class=\"iwt-stat-l\">WhatsApp Marketing in Europe<\/span>\r\n      <\/div>\r\n      <div class=\"iwt-sep\" aria-hidden=\"true\"><\/div>\r\n      <div class=\"iwt-stat\" role=\"listitem\">\r\n        <span class=\"iwt-stat-v\"><svg viewBox=\"0 0 24 24\" fill=\"none\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><polygon points=\"12 2 15.09 8.26 22 9.27 17 14.14 18.18 21.02 12 17.77 5.82 21.02 7 14.14 2 9.27 8.91 8.26 12 2\"\/><\/svg>Tier 1<\/span>\r\n        <span class=\"iwt-stat-l\">Meta Business Partner<\/span>\r\n      <\/div>\r\n      <div class=\"iwt-sep\" aria-hidden=\"true\"><\/div>\r\n      <div class=\"iwt-stat\" role=\"listitem\">\r\n        <span class=\"iwt-stat-v\"><svg viewBox=\"0 0 24 24\" fill=\"none\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><circle cx=\"12\" cy=\"12\" r=\"10\"\/><polyline points=\"12 6 12 12 16 14\"\/><\/svg>90 days<\/span>\r\n        <span class=\"iwt-stat-l\">to go-live<\/span>\r\n      <\/div>\r\n    <\/div>\r\n  <\/div>\r\n<\/section>\r\n\r\n<script>\r\n(function() {\r\n  var root = document.getElementById('indi-wa-cta'); if (!root) return;\r\n  if (window.matchMedia && window.matchMedia('(prefers-reduced-motion: reduce)').matches) {\r\n    root.querySelectorAll('.iwt-animate').forEach(function(el){ el.classList.add('iwt-visible'); }); return;\r\n  }\r\n  var obs = new IntersectionObserver(function(entries) {\r\n    entries.forEach(function(e) { if (e.isIntersecting) { e.target.classList.add('iwt-visible'); obs.unobserve(e.target); } });\r\n  }, { threshold: 0.2 });\r\n  root.querySelectorAll('.iwt-animate').forEach(function(el) { obs.observe(el); });\r\n})();\r\n<\/script>\r\n","code_extra_content":"code_ex_none","code_extitle_cards":"","code_ex_cards":null,"code_ex_brands_custom_background_color":false,"code_ex_custom_brands":false,"code_ex_custom_slider_title":"","code_ex_brands":null,"code_ex_brands_background_color":""},{"acf_fc_layout":"slider_big_cards","pretitle":"SUCCESS STORIES","title":"Chosen by Brands\r\nAll Over The World","link":{"title":"See use cases","url":"https:\/\/indigitall.com\/es\/casos-de-uso-top\/","target":"_blank"},"cards":[{"card_type":"default","background_type":"image","background":2922,"background_mobile":2925,"logo":2728,"link":"","pretitle":"","title":"Soporte al Cliente","text":"I have been using indigitall for five years, and I can only recommend it to any marketing professional. It is a fundamental tool in our daily operations for communication and interaction with our entire audience.\r\n","footer_text":"Marcos Fernandez - Social Media Manager","card_title":"","card_text":""},{"card_type":"default","background_type":"image","background":2716,"background_mobile":2719,"logo":2722,"link":"","pretitle":"","title":"Seguimiento de Pedidos","text":"\u201cindigitall\u2019s platform has helped us to build a custom solution to increase the satisfaction and LTV through Whatsapp.\u201d","footer_text":"Head of Digital","card_title":"20%","card_text":"Reduction in Customer Service Operating Costs"},{"card_type":"default","background_type":"image","background":2773,"background_mobile":2770,"logo":2757,"link":"","pretitle":"","title":"Recordatorios de Citas","text":"\u201cThe best thing about indigitall is the closeness; the person who talk to us are always there for what we need. The interface is very simple and user-friendly, which makes the work easier. It is a tool designed for the user.\u201d","footer_text":"Jordi Aymar-  CMO at  Proclinic Group","card_title":"","card_text":""},{"card_type":"default","background_type":"image","background":2801,"background_mobile":2804,"logo":2746,"link":"","pretitle":"","title":"Marketing Promocional","text":"\"indigitall improved our customers' experience with the development of a powerful WhatsApp bot. Since we put it into production, calls to our customer service have decreased, and customer satisfaction increased by implementing this new service channel. Their support always resolves issues that arise quickly and effectively.\"\r\n","footer_text":"Customer Support Manager","card_title":"","card_text":""},{"card_type":"default","background_type":"image","background":2787,"background_mobile":2790,"logo":null,"link":"","pretitle":"","title":"Autenticaci\u00f3n Segura","text":"See how Real Madrid and Atletico Madrid took advantage of indigitall's Whatsapp Chatbots to boost fan engagement and sales.","footer_text":"","card_title":"","card_text":""},{"card_type":"default","background_type":"image","background":2958,"background_mobile":2940,"logo":2928,"link":"","pretitle":"","title":"Encuestas de Satisfacci\u00f3n","text":"\"indigitall has enabled us to strengthen our company\u2019s digital strategy, substantially improving the experience of our existing customers by establishing more personal, contextualized, and segmented communications through the digital web notifications platform.\"\r\n","footer_text":"Adri\u00e1n Valenzuela - Chief Digital Officer","card_title":"","card_text":""},{"card_type":"default","background_type":"image","background":2961,"background_mobile":2949,"logo":2931,"link":"","pretitle":"","title":"Notificaciones de Pago","text":"\"Working with the Indigitall platform, especially Web Push, has been a highly valuable experience. Automated campaigns, retargeting, AI-based emails, and many other options allow for highly efficient, effective, and personalized communication through this platform. I highly recommend it.\"\r\n","footer_text":"Training and Communications Analyst","card_title":"","card_text":""},{"card_type":"default","background_type":"image","background":3072,"background_mobile":2943,"logo":2934,"link":"","pretitle":"","title":"Gesti\u00f3n de Eventos","text":"\"The truth is that we have been using it in the company where I work for the last 3-4 years, and the platform is very intelligible and adapts to our needs as a means of communication. It offers a fast service, and we have rarely detected errors. In that case, the indigitall team has resolved the problem very quickly.\"\r\n","footer_text":"Deputy Director","card_title":"","card_text":""},{"card_type":"default","background_type":"image","background":2952,"background_mobile":2946,"logo":2937,"link":"","pretitle":"","title":"Nutrici\u00f3n de Leads","text":"\"It increased the possibilities of interaction with my clients, opening new channels and new functionalities, which led to an incremental improvement in many business ratios.\"","footer_text":"Marketing, Producto & CX Director","card_title":"","card_text":""}]},{"acf_fc_layout":"card_title_list","pretitle":"CUSTOMER JOURNEY","title":"Channel Orchestration System? Sounds Perfect","text":"Optimize your communications and marketing campaigns from a single platform. AI ensures maximum conversion rates through automation and personalized content on each user's favorite channels.","list":null,"link":{"title":"Learn More","url":"https:\/\/indigitall.com\/customer-journey\/","target":""},"image_type":"right","image":2777,"image_mobile":2780},{"acf_fc_layout":"custom_html","code":"<style>\r\n@import url('https:\/\/fonts.googleapis.com\/css2?family=Manrope:wght@400;500;600;700;800&display=swap');\r\n#indi-wa-en-more { all: initial; display: block; background: #F5F7FA !important; font-family: 'Manrope', -apple-system, BlinkMacSystemFont, 'Segoe UI', sans-serif !important; color: #3A4A61; -webkit-font-smoothing: antialiased; box-sizing: border-box !important; }\r\n#indi-wa-en-more *, #indi-wa-en-more *::before, #indi-wa-en-more *::after { box-sizing: border-box; margin: 0; padding: 0; font-family: inherit; }\r\n#indi-wa-en-more .d-wrap { max-width: 1120px; margin: 0 auto !important; padding: 64px 32px !important; }\r\n#indi-wa-en-more .d-eyebrow { font-size: 15px; 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table-layout: fixed; background: #FFFFFF; }\r\n#indi-wa-en-more table.d-table th { background: #0F3B7A; text-align: left; font-size: 15px; font-weight: 700; color: #FFFFFF; padding: 16px; vertical-align: bottom; }\r\n#indi-wa-en-more table.d-table td { font-size: 15px; padding: 16px; border-bottom: 1px solid #E6ECF4; vertical-align: top; overflow-wrap: anywhere; }\r\n#indi-wa-en-more table.d-table tbody tr:nth-child(even) td { background: #F7F9FC; }\r\n#indi-wa-en-more table.d-table tr:last-child td { border-bottom: 0; }\r\n#indi-wa-en-more table.d-table td.d-stage { font-weight: 700; color: #0F3B7A; }\r\n#indi-wa-en-more table.d-table td.d-stage span { display: inline-flex; align-items: flex-start; gap: 8px; }\r\n#indi-wa-en-more table.d-table td.d-stage svg { margin-top: 3px; flex-shrink: 0; }\r\n#indi-wa-en-more .d-faq { display: flex; flex-direction: column; }\r\n#indi-wa-en-more .d-faq > div { padding: 24px 0; border-top: 1px solid #E6ECF4; display: flex; flex-direction: column; gap: 8px; }\r\n#indi-wa-en-more .d-faq > div:first-child { padding-top: 0; border-top: 0; }\r\n@media (max-width: 960px) {\r\n  #indi-wa-en-more .d-cards.d-3, #indi-wa-en-more .d-cards.d-4, #indi-wa-en-more ol.d-steps, #indi-wa-en-more ol.d-steps.d-s3 { grid-template-columns: 1fr 1fr; }\r\n  #indi-wa-en-more .d-body { padding: 0 24px 32px; }\r\n}\r\n@media (max-width: 760px) {\r\n  #indi-wa-en-more .d-wrap { padding: 40px 16px !important; }\r\n  #indi-wa-en-more details.d-dd > summary { padding: 16px; gap: 16px; }\r\n  #indi-wa-en-more h2.d-h2 { font-size: 17px !important; }\r\n  #indi-wa-en-more .d-body { padding: 0 16px 24px; gap: 16px; }\r\n  #indi-wa-en-more .d-cards.d-2, #indi-wa-en-more .d-cards.d-3, #indi-wa-en-more .d-cards.d-4, #indi-wa-en-more ol.d-steps, #indi-wa-en-more ol.d-steps.d-s2, #indi-wa-en-more ol.d-steps.d-s3, #indi-wa-en-more ul.d-checks, #indi-wa-en-more .d-split { grid-template-columns: 1fr; }\r\n  #indi-wa-en-more .d-card { padding: 16px; }\r\n  #indi-wa-en-more .d-note { padding: 16px; }\r\n  #indi-wa-en-more .d-flow { flex-direction: column; align-items: flex-start; padding: 16px; }\r\n  #indi-wa-en-more .d-arrow { transform: rotate(90deg); margin-left: 16px; }\r\n  #indi-wa-en-more table.d-table, #indi-wa-en-more table.d-table tbody, #indi-wa-en-more table.d-table tr, #indi-wa-en-more table.d-table td { display: block; width: 100%; }\r\n  #indi-wa-en-more table.d-table { border: 0; border-radius: 0; overflow: visible; background: transparent; }\r\n  #indi-wa-en-more table.d-table thead { position: absolute; width: 1px; height: 1px; overflow: hidden; clip: rect(0 0 0 0); white-space: nowrap; }\r\n  #indi-wa-en-more table.d-table thead tr, #indi-wa-en-more table.d-table thead th { display: block; width: 1px; height: 1px; padding: 0; overflow: hidden; }\r\n  #indi-wa-en-more table.d-table tr { border: 1px solid #E6ECF4; border-radius: 12px; overflow: hidden; margin-bottom: 16px; background: #FFFFFF; }\r\n  #indi-wa-en-more table.d-table tbody tr:nth-child(even) td { background: #FFFFFF; }\r\n  #indi-wa-en-more table.d-table td { border-bottom: 1px solid #E6ECF4; }\r\n  #indi-wa-en-more table.d-table td::before { content: attr(data-label); display: block; font-size: 15px; font-weight: 700; color: #0F3B7A; margin-bottom: 8px; }\r\n  #indi-wa-en-more table.d-table td.d-stage { background: #F7F9FC !important; }\r\n  #indi-wa-en-more table.d-table td.d-stage::before { display: none; }\r\n}\r\n\r\n#indi-wa-en-more blockquote.d-quote { border-left: 4px solid #8ADA3F; background: #F7F9FC; border-radius: 0 12px 12px 0; padding: 24px; display: flex; flex-direction: column; gap: 8px; margin: 0; }\r\n#indi-wa-en-more blockquote.d-quote p.d-p { font-size: 17px; line-height: 1.6; color: #0F3B7A; font-style: italic; }\r\n#indi-wa-en-more blockquote.d-quote p.d-cite { font-size: 15px; font-style: normal; }\r\n#indi-wa-en-more blockquote.d-quote cite { font-style: normal; }\r\n#indi-wa-en-more .d-qwrap { display: flex; flex-direction: column; gap: 8px; }\r\n#indi-wa-en-more p.d-sum { font-size: 15px; color: #5B6472; }\r\n#indi-wa-en-more .d-fl::first-letter, #indi-wa-en-more ol.d-steps li > div::first-letter { text-transform: uppercase; }\r\n#indi-wa-en-more .d-stat.d-solo { height: 100%; justify-content: center; }\r\n#indi-wa-en-more .d-stat.d-solo b { font-size: 40px; }\r\n#indi-wa-en-more .d-split.d-30 { grid-template-columns: 1fr 2fr; }\r\n#indi-wa-en-more .d-card .d-ct + p.d-p { margin-top: 0 !important; }\r\n#indi-wa-en-more .d-card code { padding: 1px 4px; }\r\n#indi-wa-en-more ul.d-chips.d-chips-g li { background: #FFFFFF; border: 1px solid #D9E4FF; }\r\n@media (max-width: 760px) {\r\n  #indi-wa-en-more .d-split.d-30 { grid-template-columns: 1fr; }\r\n  #indi-wa-en-more blockquote.d-quote { padding: 16px; }\r\n}\r\n<\/style>\r\n<section id=\"indi-wa-en-more\" aria-label=\"More about WhatsApp\">\r\n  <div class=\"d-wrap\">\r\n    <p class=\"d-eyebrow\">More about WhatsApp<\/p>\r\n    <div class=\"d-list\">\r\n      <details class=\"d-dd\" id=\"wa-en-us\">\r\n        <summary><span class=\"d-sico\" style=\"background:#EEF3FF !important\"><svg width=\"20\" height=\"20\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"#0072EF\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\" focusable=\"false\"><circle cx=\"12\" cy=\"12\" r=\"10\"\/><path d=\"M12 2a14.5 14.5 0 0 0 0 20 14.5 14.5 0 0 0 0-20\"\/><path d=\"M2 12h20\"\/><\/svg><\/span><h2 class=\"d-h2\">Does WhatsApp work for customers in the United States, and when do SMS or email fit better?<\/h2><span class=\"d-chev\"><svg width=\"18\" height=\"18\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"#0F3B7A\" stroke-width=\"2.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\" focusable=\"false\"><path d=\"m6 9 6 6 6-6\"\/><\/svg><\/span><\/summary>\r\n        <div class=\"d-body\"><p class=\"d-p\">With indigitall, WhatsApp is the channel for US customers who already use it and want to reply, book or confirm inside the message, while <a href=\"https:\/\/indigitall.com\/en\/sms\/\">SMS and RCS<\/a> and <a href=\"https:\/\/indigitall.com\/en\/email\/\">email<\/a> carry the rest of the journey.<\/p><div class=\"d-split d-30\"><div><div class=\"d-stat d-solo\"><b>32%<\/b><span>of US adults say they ever use WhatsApp<\/span><\/div><\/div><div><div class=\"d-note d-blue\"><svg width=\"20\" height=\"20\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"#0072EF\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\" focusable=\"false\"><path d=\"M16 21v-2a4 4 0 0 0-4-4H6a4 4 0 0 0-4 4v2\"\/><circle cx=\"9\" cy=\"7\" r=\"4\"\/><path d=\"M22 21v-2a4 4 0 0 0-3-3.87\"\/><path d=\"M16 3.13a4 4 0 0 1 0 7.75\"\/><\/svg><p class=\"d-p\">Pew Research Center's 2025 survey found that <a href=\"https:\/\/www.pewresearch.org\/internet\/fact-sheet\/social-media\/\" target=\"_blank\" rel=\"noopener\">32% of US adults<\/a> say they ever use WhatsApp, so it reaches part of a US audience, not all of it.<\/p><\/div><div class=\"d-note d-grey\"><svg width=\"20\" height=\"20\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"#0072EF\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\" focusable=\"false\"><path d=\"M12 22s8-4 8-10V5l-8-3-8 3v7c0 6 8 10 8 10\"\/><path d=\"m9 12 2 2 4-4\"\/><\/svg><p class=\"d-p\">Meta also does not currently deliver <a href=\"https:\/\/developers.facebook.com\/documentation\/business-messaging\/whatsapp\/templates\/marketing-templates\/per-user-limits\/\" target=\"_blank\" rel=\"noopener\">marketing template messages to US phone numbers<\/a>, and that shapes what to plan.<\/p><\/div><\/div><\/div><div class=\"d-tw\"><table class=\"d-table d-c4\"><thead><tr><th scope=\"col\">Channel<\/th><th scope=\"col\">Best for in the US<\/th><th scope=\"col\">Limit to know<\/th><th scope=\"col\">Role in the journey<\/th><\/tr><\/thead><tbody><tr><td class=\"d-stage\" data-label=\"Channel\"><span><svg width=\"18\" height=\"18\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"#0072EF\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\" focusable=\"false\"><path d=\"M21 15a2 2 0 0 1-2 2H7l-4 4V5a2 2 0 0 1 2-2h14a2 2 0 0 1 2 2z\"\/><\/svg>WhatsApp<\/span><\/td><td data-label=\"Best for in the US\">Two-way conversations with customers who already use it: confirming appointments, order updates, support and replies to ads<\/td><td data-label=\"Limit to know\">Needs opt-in; marketing templates are not delivered to US numbers; outside the 24-hour window only an approved template can be sent<\/td><td data-label=\"Role in the journey\">First channel for customers who opted in and write first<\/td><\/tr><tr><td class=\"d-stage\" data-label=\"Channel\"><span><svg width=\"18\" height=\"18\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"#12872F\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\" focusable=\"false\"><rect width=\"14\" height=\"20\" x=\"5\" y=\"2\" rx=\"2\"\/><path d=\"M12 18h.01\"\/><\/svg>SMS and RCS<\/span><\/td><td data-label=\"Best for in the US\">Alerts and codes to any phone number; RCS adds buttons, read receipts and typing indicators<\/td><td data-label=\"Limit to know\">SMS is one-way text with no buttons or catalog; RCS needs a compatible device and carrier<\/td><td data-label=\"Role in the journey\">Fallback when there is no WhatsApp opt-in or the push notification was not opened<\/td><\/tr><tr><td class=\"d-stage\" data-label=\"Channel\"><span><svg width=\"18\" height=\"18\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"#F07000\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\" focusable=\"false\"><rect width=\"20\" height=\"16\" x=\"2\" y=\"4\" rx=\"2\"\/><path d=\"m22 7-8.97 5.7a1.94 1.94 0 0 1-2.06 0L2 7\"\/><\/svg>Email<\/span><\/td><td data-label=\"Best for in the US\">Long content: welcome series, cart recovery, recommendations and newsletters<\/td><td data-label=\"Limit to know\">The conversation does not happen inside the email<\/td><td data-label=\"Role in the journey\">Content that needs space<\/td><\/tr><\/tbody><\/table><\/div><ul class=\"d-cards d-2\"><li class=\"d-card\"><div class=\"d-ch\"><span class=\"d-ci\" style=\"background:#EEF3FF !important\"><svg width=\"20\" height=\"20\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"#0072EF\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\" focusable=\"false\"><rect width=\"20\" height=\"14\" x=\"2\" y=\"5\" rx=\"2\"\/><line x1=\"2\" x2=\"22\" y1=\"10\" y2=\"10\"\/><\/svg><\/span><\/div><p class=\"d-p\">What each WhatsApp message costs depends on the template category and the country, and it is set in the indigitall proposal, not in a public rate card.<\/p><\/li><li class=\"d-card\"><div class=\"d-ch\"><span class=\"d-ci\" style=\"background:#EEF8E6 !important\"><svg width=\"20\" height=\"20\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"#12872F\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\" focusable=\"false\"><line x1=\"6\" x2=\"6\" y1=\"3\" y2=\"15\"\/><circle cx=\"18\" cy=\"6\" r=\"3\"\/><circle cx=\"6\" cy=\"18\" r=\"3\"\/><path d=\"M18 9a9 9 0 0 1-9 9\"\/><\/svg><\/span><\/div><p class=\"d-p\">Inside the <a href=\"https:\/\/indigitall.com\/en\/customerjourney\/\">customer journey<\/a>, SMS becomes the next step when a customer has not opted in to WhatsApp or has not opened the push notification.<\/p><\/li><\/ul><ul class=\"d-cards d-2\"><li class=\"d-card d-no\"><div class=\"d-ch\"><span class=\"d-ci\" style=\"background:#FEF1E6 !important\"><svg width=\"20\" height=\"20\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"#F07000\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\" focusable=\"false\"><circle cx=\"12\" cy=\"12\" r=\"10\"\/><path d=\"m15 9-6 6\"\/><path d=\"m9 9 6 6\"\/><\/svg><\/span><\/div><p class=\"d-p\">It is not a fit if your plan is promotional WhatsApp campaigns to US numbers, because Meta does not deliver them today, or if most of your customers do not use WhatsApp.<\/p><\/li><li class=\"d-card d-no\"><div class=\"d-ch\"><span class=\"d-ci\" style=\"background:#FEF1E6 !important\"><svg width=\"20\" height=\"20\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"#F07000\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\" focusable=\"false\"><circle cx=\"12\" cy=\"12\" r=\"10\"\/><path d=\"m15 9-6 6\"\/><path d=\"m9 9 6 6\"\/><\/svg><\/span><\/div><p class=\"d-p\">Nor does it fit without a list of contacts who gave consent, or with a few hundred messages a month on one channel, where a standalone email tool is enough.<\/p><\/li><\/ul><div class=\"d-qwrap\"><blockquote class=\"d-quote\"><p class=\"d-p\">\"I use indigitall in the call center environment, and I find that its entire setup was incredibly simple and easy to understand, which is a tremendous advantage. One of the features I appreciate the most is how it helps to better organize the WhatsApp chat process in the company, significantly contributing to keeping everything orderly.\"<\/p><p class=\"d-p d-cite\"><cite><a href=\"https:\/\/www.g2.com\/products\/indigitall\/reviews\/indigitall-review-11882614\" target=\"_blank\" rel=\"noopener\">Alfredo B. on G2<\/a><\/cite><\/p><\/blockquote><p class=\"d-p d-sum\"><em>Alfredo B. says on G2 that indigitall was simple to set up in a call center and keeps the company's WhatsApp chat process organized.<\/em><\/p><\/div><\/div>\r\n      <\/details>\r\n      <details class=\"d-dd\" id=\"wa-en-number\">\r\n        <summary><span class=\"d-sico\" style=\"background:#EEF8E6 !important\"><svg width=\"20\" height=\"20\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"#12872F\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\" focusable=\"false\"><rect width=\"14\" height=\"20\" x=\"5\" y=\"2\" rx=\"2\"\/><path d=\"M12 18h.01\"\/><\/svg><\/span><h2 class=\"d-h2\">How does a WhatsApp Business number get registered with indigitall, and how much depends on Meta?<\/h2><span class=\"d-chev\"><svg width=\"18\" height=\"18\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"#0F3B7A\" stroke-width=\"2.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\" focusable=\"false\"><path d=\"m6 9 6 6 6-6\"\/><\/svg><\/span><\/summary>\r\n        <div class=\"d-body\"><p class=\"d-p\">With indigitall, a WhatsApp Business number is registered from the console, using Meta's embedded signup:<\/p><ol class=\"d-steps d-s4\"><li><span>1<\/span><div>you sign in with the Facebook account that administers your company's business portfolio<\/div><\/li><li><span>2<\/span><div>choose or create the WhatsApp Business account<\/div><\/li><li><span>3<\/span><div>enter the 6-digit code Meta sends by SMS or call<\/div><\/li><li><span>4<\/span><div>confirm the permissions<\/div><\/li><\/ol><div class=\"d-note d-grey\"><svg width=\"20\" height=\"20\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"#0072EF\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\" focusable=\"false\"><path d=\"M2 3h6a4 4 0 0 1 4 4v14a3 3 0 0 0-3-3H2z\"\/><path d=\"M22 3h-6a4 4 0 0 0-4 4v14a3 3 0 0 1 3-3h7z\"\/><\/svg><p class=\"d-p\">The steps are in the <a href=\"https:\/\/documentation.indigitall.com\/docs\/whatsapp-number-onboarding\" target=\"_blank\" rel=\"noopener\">number onboarding documentation<\/a>, and Meta describes the technical side in its <a href=\"https:\/\/developers.facebook.com\/documentation\/business-messaging\/whatsapp\/business-phone-numbers\/registration\" target=\"_blank\" rel=\"noopener\">phone number registration guide<\/a>.<\/p><\/div><div class=\"d-tw\"><table class=\"d-table d-c3\"><thead><tr><th scope=\"col\">Requirement<\/th><th scope=\"col\">What it involves<\/th><th scope=\"col\">What usually delays it<\/th><\/tr><\/thead><tbody><tr><td class=\"d-stage\" data-label=\"Requirement\"><span><svg width=\"18\" height=\"18\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"#0072EF\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\" focusable=\"false\"><circle cx=\"7.5\" cy=\"15.5\" r=\"5.5\"\/><path d=\"m21 2-9.6 9.6\"\/><path d=\"m15.5 7.5 3 3L22 7l-3-3\"\/><\/svg>Admin access to Meta<\/span><\/td><td data-label=\"What it involves\">The Facebook account that administers your company's business portfolio starts the registration<\/td><td data-label=\"What usually delays it\">Access held by another department or an agency<\/td><\/tr><tr><td class=\"d-stage\" data-label=\"Requirement\"><span><svg width=\"18\" height=\"18\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"#12872F\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\" focusable=\"false\"><path d=\"M21 15a2 2 0 0 1-2 2H7l-4 4V5a2 2 0 0 1 2-2h14a2 2 0 0 1 2 2z\"\/><\/svg>A number that receives SMS or calls<\/span><\/td><td data-label=\"What it involves\">Meta sends a 6-digit code to it<\/td><td data-label=\"What usually delays it\">An expired code: if 14 to 30 days pass without completing the verification, it has to be repeated<\/td><\/tr><tr><td class=\"d-stage\" data-label=\"Requirement\"><span><svg width=\"18\" height=\"18\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"#F07000\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\" focusable=\"false\"><rect width=\"14\" height=\"20\" x=\"5\" y=\"2\" rx=\"2\"\/><path d=\"M12 18h.01\"\/><\/svg>A number that is free of the WhatsApp app<\/span><\/td><td data-label=\"What it involves\">If it is already registered in the app, that account must be deleted first; uninstalling the app or changing the SIM is not enough<\/td><td data-label=\"What usually delays it\">Finding out on the day of registration<\/td><\/tr><tr><td class=\"d-stage\" data-label=\"Requirement\"><span><svg width=\"18\" height=\"18\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"#0F3B7A\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\" focusable=\"false\"><path d=\"M12 22s8-4 8-10V5l-8-3-8 3v7c0 6 8 10 8 10\"\/><path d=\"m9 12 2 2 4-4\"\/><\/svg>Meta business verification<\/span><\/td><td data-label=\"What it involves\">An active website, a company email and documents that match the account data exactly<\/td><td data-label=\"What usually delays it\">Data that does not match; Meta usually answers in 24 hours to 5 business days<\/td><\/tr><\/tbody><\/table><\/div><ul class=\"d-cards d-2\"><li class=\"d-card d-hi\"><div class=\"d-ch\"><span class=\"d-ci\" style=\"background:#0F3B7A !important\"><svg width=\"20\" height=\"20\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"#8ADA3F\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\" focusable=\"false\"><circle cx=\"12\" cy=\"12\" r=\"10\"\/><polyline points=\"12 6 12 12 16 14\"\/><\/svg><\/span><h3 class=\"d-ct\">Timing depends on Meta, not on indigitall.<\/h3><\/div><p class=\"d-p\">After registration the number stays in Pending status until indigitall support processes it, and without business verification the limit on new customers starts at 250 every 24 hours.<\/p><\/li><li class=\"d-card\"><div class=\"d-ch\"><span class=\"d-ci\" style=\"background:#EEF3FF !important\"><svg width=\"20\" height=\"20\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"#0072EF\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\" focusable=\"false\"><path d=\"M3 12a9 9 0 0 1 9-9 9.75 9.75 0 0 1 6.74 2.74L21 8\"\/><path d=\"M21 3v5h-5\"\/><path d=\"M21 12a9 9 0 0 1-9 9 9.75 9.75 0 0 1-6.74-2.74L3 16\"\/><path d=\"M8 16H3v5\"\/><\/svg><\/span><h3 class=\"d-ct\">If the number is with another provider it is portable<\/h3><\/div><p class=\"d-p d-fl\">you keep the display name, the verification, the limits and the templates, but active threads and history do not migrate on their own.<\/p><\/li><\/ul><ul class=\"d-cards d-2\"><li class=\"d-card d-yes\"><div class=\"d-ch\"><span class=\"d-ci\" style=\"background:#EEF8E6 !important\"><svg width=\"20\" height=\"20\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"#12872F\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\" focusable=\"false\"><circle cx=\"12\" cy=\"8\" r=\"6\"\/><path d=\"M15.477 12.89 17 22l-5-3-5 3 1.523-9.11\"\/><\/svg><\/span><\/div><p class=\"d-p\">indigitall is a Business Solution Provider and a Meta Business Partner, and <a href=\"https:\/\/documentation.indigitall.com\/docs\/business-verification\" target=\"_blank\" rel=\"noopener\">business verification<\/a> is documented step by step.<\/p><\/li><li class=\"d-card d-no\"><div class=\"d-ch\"><span class=\"d-ci\" style=\"background:#FEF1E6 !important\"><svg width=\"20\" height=\"20\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"#F07000\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\" focusable=\"false\"><circle cx=\"12\" cy=\"12\" r=\"10\"\/><path d=\"m15 9-6 6\"\/><path d=\"m9 9 6 6\"\/><\/svg><\/span><\/div><p class=\"d-p\">It is not a fit if nobody at your company can give you admin access to the Meta business portfolio, because registration cannot move forward without it, or if the number belongs to a personal phone with the WhatsApp app, which has to be released first.<\/p><\/li><\/ul><div class=\"d-qwrap\"><blockquote class=\"d-quote\"><p class=\"d-p\">\"I like that indigitall is easy to handle and allows for implementing improvements. The initial setup was quite simple, both for creating users and for assigning queues.\"<\/p><p class=\"d-p d-cite\"><cite><a href=\"https:\/\/www.g2.com\/products\/indigitall\/reviews\/indigitall-review-12223551\" target=\"_blank\" rel=\"noopener\">Celia P. on G2<\/a><\/cite><\/p><\/blockquote><p class=\"d-p d-sum\"><em>Celia P. says on G2 that the initial setup was simple, including creating users and assigning queues, and that she uses indigitall to reach clients through WhatsApp.<\/em><\/p><\/div><\/div>\r\n      <\/details>\r\n      <details class=\"d-dd\" id=\"wa-en-templates\">\r\n        <summary><span class=\"d-sico\" style=\"background:#FEF1E6 !important\"><svg width=\"20\" height=\"20\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"#F07000\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\" focusable=\"false\"><path d=\"M15 2H6a2 2 0 0 0-2 2v16a2 2 0 0 0 2 2h12a2 2 0 0 0 2-2V7Z\"\/><path d=\"M14 2v4a2 2 0 0 0 2 2h4\"\/><path d=\"M10 9H8\"\/><path d=\"M16 13H8\"\/><path d=\"M16 17H8\"\/><\/svg><\/span><h2 class=\"d-h2\">How long does Meta take to approve a WhatsApp template, and why does it reject them?<\/h2><span class=\"d-chev\"><svg width=\"18\" height=\"18\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"#0F3B7A\" stroke-width=\"2.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\" focusable=\"false\"><path d=\"m6 9 6 6 6-6\"\/><\/svg><\/span><\/summary>\r\n        <div class=\"d-body\"><p class=\"d-p\">With indigitall, WhatsApp templates are created in the console and sent to Meta for review, which is automatic: approval usually arrives within a few minutes to a couple of hours, and sometimes takes up to 24 hours.<\/p><div class=\"d-split\"><div><div class=\"d-note d-blue\"><svg width=\"20\" height=\"20\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"#0072EF\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\" focusable=\"false\"><circle cx=\"12\" cy=\"12\" r=\"10\"\/><polyline points=\"12 6 12 12 16 14\"\/><\/svg><p class=\"d-p\">Outside the 24-hour window you can only write with an approved template, so submit them with margin before each campaign.<\/p><\/div><\/div><div><div class=\"d-note d-grey\"><svg width=\"20\" height=\"20\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"#0072EF\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\" focusable=\"false\"><path d=\"M2 3h6a4 4 0 0 1 4 4v14a3 3 0 0 0-3-3H2z\"\/><path d=\"M22 3h-6a4 4 0 0 0-4 4v14a3 3 0 0 1 3-3h7z\"\/><\/svg><p class=\"d-p\">The category Meta assigns decides how a template is approved and used, according to its <a href=\"https:\/\/developers.facebook.com\/documentation\/business-messaging\/whatsapp\/templates\/template-categorization\" target=\"_blank\" rel=\"noopener\">template categorization guide<\/a>.<\/p><\/div><\/div><\/div><div class=\"d-tw\"><table class=\"d-table d-c3\"><thead><tr><th scope=\"col\">Category<\/th><th scope=\"col\">What it is for<\/th><th scope=\"col\">What breaks it<\/th><\/tr><\/thead><tbody><tr><td class=\"d-stage\" data-label=\"Category\"><span><svg width=\"18\" height=\"18\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"#0072EF\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\" focusable=\"false\"><path d=\"M6 8a6 6 0 0 1 12 0c0 7 3 9 3 9H3s3-2 3-9\"\/><path d=\"M10.3 21a1.94 1.94 0 0 0 3.4 0\"\/><\/svg>Utility<\/span><\/td><td data-label=\"What it is for\">Specific or requested messages: order confirmation, delivery notice, appointment reminder<\/td><td data-label=\"What breaks it\">Promotional content mixed into the message<\/td><\/tr><tr><td class=\"d-stage\" data-label=\"Category\"><span><svg width=\"18\" height=\"18\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"#12872F\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\" focusable=\"false\"><circle cx=\"12\" cy=\"12\" r=\"10\"\/><circle cx=\"12\" cy=\"12\" r=\"6\"\/><circle cx=\"12\" cy=\"12\" r=\"2\"\/><\/svg>Marketing<\/span><\/td><td data-label=\"What it is for\">Promotions, news, repurchase and cart recovery<\/td><td data-label=\"What breaks it\">Almost nothing: it is the broadest category, and Meta classifies mixed or unclear content here<\/td><\/tr><tr><td class=\"d-stage\" data-label=\"Category\"><span><svg width=\"18\" height=\"18\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"#F07000\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\" focusable=\"false\"><rect width=\"18\" height=\"11\" x=\"3\" y=\"11\" rx=\"2\" ry=\"2\"\/><path d=\"M7 11V7a5 5 0 0 1 10 0v4\"\/><\/svg>Authentication<\/span><\/td><td data-label=\"What it is for\">One-time codes only<\/td><td data-label=\"What breaks it\">Links, images or emojis<\/td><\/tr><\/tbody><\/table><\/div><div class=\"d-note d-grey\"><svg width=\"20\" height=\"20\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"#0072EF\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\" focusable=\"false\"><rect width=\"18\" height=\"11\" x=\"3\" y=\"11\" rx=\"2\" ry=\"2\"\/><path d=\"M7 11V7a5 5 0 0 1 10 0v4\"\/><\/svg><p class=\"d-p\">Once approved, a template's category cannot be changed, and any change to the header, body, footer or buttons opens another review: if you need a different category, you create a new template.<\/p><\/div><p class=\"d-p\">The most common rejection causes, according to <a href=\"https:\/\/documentation.indigitall.com\/docs\/wa-templates\" target=\"_blank\" rel=\"noopener\">indigitall's template documentation<\/a>, are<\/p><ul class=\"d-cards d-4\"><li class=\"d-card d-no\"><div class=\"d-ch\"><span class=\"d-ci\" style=\"background:#FEF1E6 !important\"><svg width=\"20\" height=\"20\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"#F07000\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\" focusable=\"false\"><circle cx=\"12\" cy=\"12\" r=\"10\"\/><path d=\"m15 9-6 6\"\/><path d=\"m9 9 6 6\"\/><\/svg><\/span><\/div><p class=\"d-p d-fl\">a badly written variable (it is written <code>{{1}}<\/code>, not <code>[1]<\/code>)<\/p><\/li><li class=\"d-card d-no\"><div class=\"d-ch\"><span class=\"d-ci\" style=\"background:#FEF1E6 !important\"><svg width=\"20\" height=\"20\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"#F07000\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\" focusable=\"false\"><circle cx=\"12\" cy=\"12\" r=\"10\"\/><path d=\"m15 9-6 6\"\/><path d=\"m9 9 6 6\"\/><\/svg><\/span><\/div><p class=\"d-p d-fl\">a category that does not match the text<\/p><\/li><li class=\"d-card d-no\"><div class=\"d-ch\"><span class=\"d-ci\" style=\"background:#FEF1E6 !important\"><svg width=\"20\" height=\"20\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"#F07000\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\" focusable=\"false\"><circle cx=\"12\" cy=\"12\" r=\"10\"\/><path d=\"m15 9-6 6\"\/><path d=\"m9 9 6 6\"\/><\/svg><\/span><\/div><p class=\"d-p d-fl\">variables without context<\/p><\/li><li class=\"d-card d-no\"><div class=\"d-ch\"><span class=\"d-ci\" style=\"background:#FEF1E6 !important\"><svg width=\"20\" height=\"20\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"#F07000\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\" focusable=\"false\"><circle cx=\"12\" cy=\"12\" r=\"10\"\/><path d=\"m15 9-6 6\"\/><path d=\"m9 9 6 6\"\/><\/svg><\/span><\/div><p class=\"d-p d-fl\">content that breaks Meta's policy<\/p><\/li><\/ul><div class=\"d-note d-grey\"><svg width=\"20\" height=\"20\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"#0072EF\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\" focusable=\"false\"><path d=\"M3 12a9 9 0 0 1 9-9 9.75 9.75 0 0 1 6.74 2.74L21 8\"\/><path d=\"M21 3v5h-5\"\/><path d=\"M21 12a9 9 0 0 1-9 9 9.75 9.75 0 0 1-6.74-2.74L3 16\"\/><path d=\"M8 16H3v5\"\/><\/svg><p class=\"d-p\">If Meta recategorizes a utility template as marketing, you have 60 days to review and appeal the change in Meta's Business Support Home, and repeated use of the utility category for promotional content ends up limiting those sends: Meta's guide describes progressive restrictions that start with a warning.<\/p><\/div><ul class=\"d-cards d-2\"><li class=\"d-card\"><div class=\"d-ch\"><span class=\"d-ci\" style=\"background:#FFF4DB !important\"><svg width=\"20\" height=\"20\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"#0F3B7A\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\" focusable=\"false\"><circle cx=\"12\" cy=\"12\" r=\"10\"\/><path d=\"M12 2a14.5 14.5 0 0 0 0 20 14.5 14.5 0 0 0 0-20\"\/><path d=\"M2 12h20\"\/><\/svg><\/span><\/div><p class=\"d-p\">For US numbers, marketing templates are not delivered today, so utility and authentication are the categories that matter there.<\/p><\/li><li class=\"d-card d-no\"><div class=\"d-ch\"><span class=\"d-ci\" style=\"background:#FEF1E6 !important\"><svg width=\"20\" height=\"20\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"#F07000\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\" focusable=\"false\"><circle cx=\"12\" cy=\"12\" r=\"10\"\/><path d=\"m15 9-6 6\"\/><path d=\"m9 9 6 6\"\/><\/svg><\/span><\/div><p class=\"d-p\">Disguising an offer as an order notice is not a fit: Meta treats all mixed content as marketing.<\/p><\/li><\/ul><\/div>\r\n      <\/details>\r\n      <details class=\"d-dd\" id=\"wa-en-quality\">\r\n        <summary><span class=\"d-sico\" style=\"background:#0F3B7A !important\"><svg width=\"20\" height=\"20\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"#8ADA3F\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\" focusable=\"false\"><path d=\"M12 22s8-4 8-10V5l-8-3-8 3v7c0 6 8 10 8 10\"\/><path d=\"m9 12 2 2 4-4\"\/><\/svg><\/span><h2 class=\"d-h2\">Why does Meta limit or block a WhatsApp Business account, and how do you avoid it?<\/h2><span class=\"d-chev\"><svg width=\"18\" height=\"18\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"#0F3B7A\" stroke-width=\"2.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\" focusable=\"false\"><path d=\"m6 9 6 6 6-6\"\/><\/svg><\/span><\/summary>\r\n        <div class=\"d-body\"><p class=\"d-p\">With indigitall, number quality is looked after before sending, because Meta calculates it from what recipients do over the last 7 days:<\/p><ul class=\"d-chips\"><li>blocks<\/li><li>spam reports<\/li><li>the reasons they give for blocking<\/li><\/ul><div class=\"d-note d-blue\"><svg width=\"20\" height=\"20\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"#0072EF\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\" focusable=\"false\"><path d=\"M3 3v18h18\"\/><path d=\"M18 17V9\"\/><path d=\"M13 17V5\"\/><path d=\"M8 17v-3\"\/><\/svg><p class=\"d-p\">A low quality rating can keep a number at the initial limit of 250 distinct customers every 24 hours, according to the <a href=\"https:\/\/documentation.indigitall.com\/docs\/messaging-limits\" target=\"_blank\" rel=\"noopener\">messaging limits documentation<\/a>, and Meta's <a href=\"https:\/\/business.whatsapp.com\/policy\" target=\"_blank\" rel=\"noopener\">business policy<\/a> allows it to limit or remove access for businesses that get very negative feedback or send unauthorized mass messages.<\/p><\/div><div class=\"d-tw\"><table class=\"d-table d-c2\"><thead><tr><th scope=\"col\">What sinks quality<\/th><th scope=\"col\">How to avoid it<\/th><\/tr><\/thead><tbody><tr><td class=\"d-stage\" data-label=\"What sinks quality\"><span><svg width=\"18\" height=\"18\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"#0072EF\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\" focusable=\"false\"><path d=\"M16 21v-2a4 4 0 0 0-4-4H6a4 4 0 0 0-4 4v2\"\/><circle cx=\"9\" cy=\"7\" r=\"4\"\/><path d=\"M22 21v-2a4 4 0 0 0-3-3.87\"\/><path d=\"M16 3.13a4 4 0 0 1 0 7.75\"\/><\/svg>Writing to people who opted out or never gave consent<\/span><\/td><td data-label=\"How to avoid it\">Ask for explicit consent, offer opt-out with a quick-reply button and do not buy contact lists<\/td><\/tr><tr><td class=\"d-stage\" data-label=\"What sinks quality\"><span><svg width=\"18\" height=\"18\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"#12872F\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\" focusable=\"false\"><path d=\"M22 16.92v3a2 2 0 0 1-2.18 2 19.79 19.79 0 0 1-8.63-3.07 19.5 19.5 0 0 1-6-6 19.79 19.79 0 0 1-3.07-8.67A2 2 0 0 1 4.11 2h3a2 2 0 0 1 2 1.72 12.84 12.84 0 0 0 .7 2.81 2 2 0 0 1-.45 2.11L8.09 9.91a16 16 0 0 0 6 6l1.27-1.27a2 2 0 0 1 2.11-.45 12.84 12.84 0 0 0 2.81.7A2 2 0 0 1 22 16.92z\"\/><\/svg>Sending to invalid numbers<\/span><\/td><td data-label=\"How to avoid it\">Remove numbers that often return delivery errors and validate the list every one or two months<\/td><\/tr><tr><td class=\"d-stage\" data-label=\"What sinks quality\"><span><svg width=\"18\" height=\"18\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"#F07000\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\" focusable=\"false\"><path d=\"M12 3a6 6 0 0 0 9 9 9 9 0 1 1-9-9Z\"\/><\/svg>Sending in the middle of the night or at odd hours<\/span><\/td><td data-label=\"How to avoid it\">Concentrate sends in daytime hours<\/td><\/tr><tr><td class=\"d-stage\" data-label=\"What sinks quality\"><span><svg width=\"18\" height=\"18\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"#0F3B7A\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\" focusable=\"false\"><rect width=\"18\" height=\"11\" x=\"3\" y=\"11\" rx=\"2\" ry=\"2\"\/><path d=\"M7 11V7a5 5 0 0 1 10 0v4\"\/><\/svg>Messages about gambling, drugs or violence<\/span><\/td><td data-label=\"How to avoid it\">Do not send them: Meta's filters are strict and can end in a permanent ban<\/td><\/tr><\/tbody><\/table><\/div><div class=\"d-split\"><div><div class=\"d-note d-blue\"><svg width=\"20\" height=\"20\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"#0072EF\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\" focusable=\"false\"><circle cx=\"12\" cy=\"12\" r=\"10\"\/><path d=\"M9.09 9a3 3 0 0 1 5.83 1c0 2-3 3-3 3\"\/><path d=\"M12 17h.01\"\/><\/svg><p class=\"d-p\">If the account is already restricted, the way forward is to open an \"Account Quality and Policy Violations\" case in Meta's direct support, from the business settings, as the guide to <a href=\"https:\/\/documentation.indigitall.com\/docs\/escalating-issues-to-meta-support\" target=\"_blank\" rel=\"noopener\">escalating issues to Meta<\/a> explains.<\/p><\/div><\/div><div><div class=\"d-note d-grey\"><svg width=\"20\" height=\"20\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"#0072EF\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\" focusable=\"false\"><rect width=\"20\" height=\"8\" x=\"2\" y=\"2\" rx=\"2\" ry=\"2\"\/><rect width=\"20\" height=\"8\" x=\"2\" y=\"14\" rx=\"2\" ry=\"2\"\/><line x1=\"6\" x2=\"6.01\" y1=\"6\" y2=\"6\"\/><line x1=\"6\" x2=\"6.01\" y1=\"18\" y2=\"18\"\/><\/svg><p class=\"d-p\">indigitall cannot appeal business identity or content policy decisions on your behalf, which the account administrator has to start, but it manages the infrastructure and supplies the technical logs Meta asks for.<\/p><\/div><\/div><\/div><p class=\"d-p\">Sending practices are in the <a href=\"https:\/\/documentation.indigitall.com\/docs\/whatsapp-best-practices\" target=\"_blank\" rel=\"noopener\">WhatsApp best practices<\/a>.<\/p><div class=\"d-note d-grey\"><svg width=\"20\" height=\"20\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"#0072EF\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\" focusable=\"false\"><path d=\"m16 16 3-8 3 8c-.87.65-1.92 1-3 1s-2.13-.35-3-1Z\"\/><path d=\"m2 16 3-8 3 8c-.87.65-1.92 1-3 1s-2.13-.35-3-1Z\"\/><path d=\"M7 21h10\"\/><path d=\"M12 3v18\"\/><path d=\"M3 7h2c2 0 5-1 7-2 2 1 5 2 7 2h2\"\/><\/svg><p class=\"d-p\">This does not cover the categories Meta restricts by policy, such as alcohol or real-money gambling: there the obstacle is the policy, not the quality of the sends.<\/p><\/div><\/div>\r\n      <\/details>\r\n      <details class=\"d-dd\" id=\"wa-en-faq\">\r\n        <summary><span class=\"d-sico\" style=\"background:#FFF4DB !important\"><svg width=\"20\" height=\"20\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"#0F3B7A\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\" focusable=\"false\"><path d=\"M21 15a2 2 0 0 1-2 2H7l-4 4V5a2 2 0 0 1 2-2h14a2 2 0 0 1 2 2z\"\/><\/svg><\/span><h2 class=\"d-h2\">FAQs: indigitall for WhatsApp Business<\/h2><span class=\"d-chev\"><svg width=\"18\" height=\"18\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"#0F3B7A\" stroke-width=\"2.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\" focusable=\"false\"><path d=\"m6 9 6 6 6-6\"\/><\/svg><\/span><\/summary>\r\n        <div class=\"d-body\"><div class=\"d-faq\"><div><h3 class=\"d-h3\">How do customers opt in to WhatsApp messages and opt out again?<\/h3><p class=\"d-p\">The WhatsApp Business Messaging Policy requires that people gave you their number and agreed to receive your messages, and that you honor opt-outs. With indigitall, consent is collected with a web checkbox, an SMS invitation, a QR code or a Click-to-WhatsApp ad, and customers opt out with a quick-reply button. See the <a href=\"https:\/\/business.whatsapp.com\/policy\" target=\"_blank\" rel=\"noopener\">Meta policy<\/a>.<\/p><\/div><div><h3 class=\"d-h3\">Can indigitall send WhatsApp marketing messages to US phone numbers?<\/h3><p class=\"d-p\">Not today. <a href=\"https:\/\/developers.facebook.com\/documentation\/business-messaging\/whatsapp\/templates\/marketing-templates\/per-user-limits\/\" target=\"_blank\" rel=\"noopener\">Meta states<\/a> that WhatsApp does not currently deliver marketing template messages to users with US phone numbers. With indigitall you can still reach those customers with replies inside the 24-hour window and with utility and authentication templates, and use SMS or email for promotions.<\/p><\/div><div><h3 class=\"d-h3\">What is the 24-hour window in WhatsApp, and how do I restart a conversation after it closes?<\/h3><p class=\"d-p\">The 24-hour window opens when a customer writes to you and renews with each new message from them. Inside it, indigitall lets you reply with free-form messages; outside it, you can only send a template approved by Meta, and the customer's reply opens a new window. Meta describes this in its <a href=\"https:\/\/developers.facebook.com\/documentation\/business-messaging\/whatsapp\/messages\/send-messages\" target=\"_blank\" rel=\"noopener\">service messages documentation<\/a>.<\/p><\/div><div><h3 class=\"d-h3\">Can several agents work one WhatsApp number from a shared inbox and hand chats to each other?<\/h3><p class=\"d-p\">Yes. With indigitall, WhatsApp chats arrive in the Contact Center, where agents work from one panel and can route the ongoing chat to another agent or department. When a person is needed, the <a href=\"https:\/\/indigitall.com\/en\/indigitall-ai\/\">AI agent<\/a> passes the conversation over with its full context. See the <a href=\"https:\/\/documentation.indigitall.com\/docs\/agent-panel\" target=\"_blank\" rel=\"noopener\">agent panel documentation<\/a>.<\/p><\/div><div><h3 class=\"d-h3\">Why use the official WhatsApp API instead of employees' personal phones?<\/h3><p class=\"d-p\">With the official API, messages go out from the company's number, not from each employee's phone. With indigitall, agents answer from the Contact Center, where the conversation stays with the company, can be transferred to another person or to a bot, and does not depend on one person's device.<\/p><\/div><div><h3 class=\"d-h3\">Can WhatsApp confirm appointments for a clinic, and what happens when the patient replies?<\/h3><p class=\"d-p\">With indigitall, a clinic sends the reminder as a template with quick-reply buttons, so patients can confirm or ask to reschedule in one tap. The reply opens a 24-hour window, and an AI agent or a staff member can answer in the same thread. Check first that your patients use WhatsApp. See <a href=\"https:\/\/indigitall.com\/en\/industry\/healthcare\/\">indigitall for healthcare<\/a>.<\/p><\/div><div><h3 class=\"d-h3\">Can I send one-time passcodes through WhatsApp instead of SMS?<\/h3><p class=\"d-p\">Yes. 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