{"id":3027,"date":"2025-05-09T18:31:39","date_gmt":"2025-05-09T18:31:39","guid":{"rendered":"https:\/\/indigitall.com\/?post_type=channel&#038;p=3027"},"modified":"2026-10-30T14:01:18","modified_gmt":"2026-10-30T14:01:18","slug":"mobile-app-engagement","status":"publish","type":"channel","link":"https:\/\/indigitall.com\/en\/mobile-app-engagement\/","title":{"rendered":"Mobile App Engagement"},"author":3,"template":"","class_list":["post-3027","channel","type-channel","status-publish","hentry"],"acf":{"icon":247,"card_title":"Mobile App Engagement","card_text":"New features just dropped!","card_text_mobile":"New features just dropped!","card_image":277,"card_image_mobile":1178,"flexible_content":[{"acf_fc_layout":"hero_page","background_type":"image","dark_filter":0,"background_image":1270,"background_image_mobile":1273,"background_video":null,"background_video_mobile":null,"pretitle":"Channels \/ Mobile App Engagement","pretitle_font_size":"","title":" Transform App Engagement\r\n With indigitall\u2019s Mobile Messaging\r\n","title_font_size":"","subtitle":"","subtitle_font_size":"","button_1":{"title":"","url":"#getstarted","target":""},"button_2":{"0":"","title":"Download ebook","url":"https:\/\/indigitall.com\/en\/ebook\/app-push-playbook-2026\/","target":"_blank"},"icon_button_2":null,"download_ebook":false,"ebook_title":"","extra_content":"brands","title_cards":"","cards":null,"brands_custom_background_color":false,"brands_background_color":"","custom_brands":false,"brands":null},{"acf_fc_layout":"slider_cards","pretitle":"SOLUTIONS","link":"","title":"Maximize App NPS,\r\nEngagement, and Retention\r\nWith One Simple Integration\r\n","text":"","card_size":"normal","logo_size":"normal","cards":[{"icon":2901,"title":"Engage in Real-Time\r\n","text":"<span style=\"font-weight: 400;\">Deliver timely, contextually relevant messages directly within your app.\u00a0<\/span>","link":""},{"icon":2898,"title":"Centralize Communication \r\n","text":"<span style=\"font-weight: 400;\">Provide users with a dedicated space to view and manage messages.\u00a0<\/span>","link":""},{"icon":2895,"title":"24\/7 In-App Chat Support\r\n","text":"<span style=\"font-weight: 400;\">Enhance user experience with AI-powered chatbots that provide instant support and engagement.<\/span>","link":""},{"icon":2892,"title":"Tailor Your User\u2019s Experiences\r\n","text":"<span style=\"font-weight: 400;\">Personalize the in-app experience by dynamically adjusting content based on user behavior and preferences.<\/span>","link":""}]},{"acf_fc_layout":"slider_cards_list","pretitle":"SOLUTIONS","link":"","title":"From First Open to Loyal Users:\r\nFeatures That Deliver\r\n","cards":[{"image":3423,"title":"In-App Notifications\r\n","text":"Messages shown inside your app while the user is active, in a space you define, triggered by clicks, views or time in the app.","list":[{"item":"Real-time alerts for updates, offers, and reminders"},{"item":"Create templates that match your brand"},{"item":"Trigger-based notifications for personalized notifications"}]},{"image":3438,"title":"In-App Inbox \r\n","text":"","list":[{"item":"Persistent message storage for easy access"},{"item":"Categorization of messages for better organization"},{"item":"Seamless integration with other app features"}]},{"image":3432,"title":"Chatbots\r\n","text":"","list":[{"item":"Natural language processing for intuitive interactions"},{"item":"Customizable workflows to align with your needs"},{"item":"24\/7 availability for continuous user support"}]},{"image":3435,"title":"Dynamic In-App Content Customization\r\n","text":"","list":[{"item":"Dynamic content updates based on real-time data."},{"item":"User segmentation for targeted content delivery."},{"item":"A\/B testing to optimize content performance."}]}]},{"acf_fc_layout":"slider_features_channels","pretitle":"USE CASES","title":"Mobile App Engagement\r\nUse Cases","link":{"title":"Learn more about indigitall AI","url":"https:\/\/indigitall.com\/en\/indigitall-ai\/","target":"_blank"},"cards":[{"number":"1","title":"Welcome Series","text":"Greet new users with a guided onboarding message."},{"number":"2","title":"Cart Recovery","text":"Send reminders with discounts for unfinished purchases."},{"number":"3","title":"AI Chat Support","text":"Resolve FAQs instantly with an automated chatbot."},{"number":"4","title":"Personalized Recommendations","text":"Suggest products based on browsing history."},{"number":"5","title":"Order Status Updates","text":"Notify users about shipping\/delivery in real time."},{"number":"6","title":"Loyalty Reward Alerts","text":"Announce points, tiers, or exclusive perks."},{"number":"7","title":"Event Reminders","text":"Prompt users about upcoming bookings."},{"number":"8","title":"Feedback Requests","text":"Post-purchase surveys or rating prompts."},{"number":"9","title":"Upsell\/Cross-Sell Offers","text":"Promote upgrades or related products."},{"number":"10","title":"Inbox Notifications","text":"Centralize messages in a user inbox."}]},{"acf_fc_layout":"slider_big_cards","pretitle":"SUCCESS STORIES","title":"Chosen by Brands\r\nAll Over The World","link":{"title":"Success Stories","url":"https:\/\/indigitall.com\/en\/success-stories\/","target":"_blank"},"cards":[{"card_type":"default","background_type":"image","background":2922,"background_mobile":2925,"logo":2728,"link":"","pretitle":"","title":"","text":"I have been using indigitall for five years, and I can only recommend it to any marketing professional. It is a fundamental tool in our daily operations for communication and interaction with our entire audience.\r\n","footer_text":"Marcos Fernandez - Social Media Manager","card_title":"","card_text":""},{"card_type":"default","background_type":"image","background":2716,"background_mobile":2719,"logo":2722,"link":"","pretitle":"","title":"","text":"\u201cindigitall\u2019s platform has helped us to build a custom solution to increase the satisfaction and LTV through Whatsapp.\u201d","footer_text":"Head of Digital","card_title":"20%","card_text":"Reduction in Customer Service Operating Costs"},{"card_type":"default","background_type":"image","background":2773,"background_mobile":2770,"logo":2757,"link":"","pretitle":"","title":"","text":"\u201cThe best thing about indigitall is the closeness; the person who talk to us are always there for what we need. The interface is very simple and user-friendly, which makes the work easier. It is a tool designed for the user.\u201d","footer_text":"Jordi Aymar-  CMO at  Proclinic Group","card_title":"","card_text":""},{"card_type":"default","background_type":"image","background":2801,"background_mobile":2804,"logo":2746,"link":"","pretitle":"","title":"","text":"\"indigitall improved our customers' experience with the development of a powerful WhatsApp bot. Since we put it into production, calls to our customer service have decreased, and customer satisfaction increased by implementing this new service channel. Their support always resolves issues that arise quickly and effectively.\"\r\n","footer_text":"Customer Support Manager","card_title":"","card_text":""},{"card_type":"default","background_type":"image","background":2787,"background_mobile":2790,"logo":null,"link":"","pretitle":"","title":"","text":"See how Real Madrid and Atletico Madrid took advantage of indigitall's Whatsapp Chatbots to boost fan engagement and sales.","footer_text":"","card_title":"","card_text":""},{"card_type":"default","background_type":"image","background":2958,"background_mobile":2940,"logo":2928,"link":"","pretitle":"","title":"","text":"\"indigitall has enabled us to strengthen our company\u2019s digital strategy, substantially improving the experience of our existing customers by establishing more personal, contextualized, and segmented communications through the digital web notifications platform.\"\r\n","footer_text":"Adri\u00e1n Valenzuela - Chief Digital Officer","card_title":"","card_text":""},{"card_type":"default","background_type":"image","background":2961,"background_mobile":2949,"logo":2931,"link":"","pretitle":"","title":"","text":"\"Working with the Indigitall platform, especially Web Push, has been a highly valuable experience. Automated campaigns, retargeting, AI-based emails, and many other options allow for highly efficient, effective, and personalized communication through this platform. I highly recommend it.\"\r\n","footer_text":"Training and Communications Analyst","card_title":"","card_text":""},{"card_type":"default","background_type":"image","background":3072,"background_mobile":2943,"logo":2934,"link":"","pretitle":"","title":"","text":"\"The truth is that we have been using it in the company where I work for the last 3-4 years, and the platform is very intelligible and adapts to our needs as a means of communication. It offers a fast service, and we have rarely detected errors. In that case, the indigitall team has resolved the problem very quickly.\"\r\n","footer_text":"Deputy Director","card_title":"","card_text":""},{"card_type":"default","background_type":"image","background":2952,"background_mobile":2946,"logo":2937,"link":"","pretitle":"","title":"","text":"\"It increased the possibilities of interaction with my clients, opening new channels and new functionalities, which led to an incremental improvement in many business ratios.\"","footer_text":"Marketing, Producto & CX Director","card_title":"","card_text":""}]},{"acf_fc_layout":"card_title_list","pretitle":"CUSTOMER JOURNEY","title":"Channel Orchestration System? Sounds Perfect","text":"Optimize your communications and marketing campaigns from a single platform. AI ensures maximum conversion rates through automation and personalized content on each user's favorite channels.","list":null,"link":{"title":"Learn More","url":"https:\/\/indigitall.com\/en\/customerjourney\/","target":""},"image_type":"right","image":2777,"image_mobile":2780},{"acf_fc_layout":"custom_html","code":"<style>\r\n@import url('https:\/\/fonts.googleapis.com\/css2?family=Manrope:wght@400;500;600;700;800&display=swap');\r\n#indi-app-en-more { all: initial; display: block; background: #F5F7FA !important; font-family: 'Manrope', -apple-system, BlinkMacSystemFont, 'Segoe UI', sans-serif !important; color: #3A4A61; -webkit-font-smoothing: antialiased; box-sizing: border-box !important; }\r\n#indi-app-en-more *, #indi-app-en-more *::before, #indi-app-en-more *::after { box-sizing: border-box; margin: 0; padding: 0; font-family: inherit; }\r\n#indi-app-en-more .d-wrap { max-width: 1120px; margin: 0 auto !important; padding: 64px 32px !important; }\r\n#indi-app-en-more .d-eyebrow 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#indi-app-en-more .d-cards.d-4, #indi-app-en-more ol.d-steps, #indi-app-en-more ol.d-steps.d-s2, #indi-app-en-more ol.d-steps.d-s3, #indi-app-en-more ul.d-checks, #indi-app-en-more .d-split { grid-template-columns: 1fr; }\r\n  #indi-app-en-more .d-card { padding: 16px; }\r\n  #indi-app-en-more .d-note { padding: 16px; }\r\n  #indi-app-en-more .d-flow { flex-direction: column; align-items: flex-start; padding: 16px; }\r\n  #indi-app-en-more .d-arrow { transform: rotate(90deg); margin-left: 16px; }\r\n  #indi-app-en-more table.d-table, #indi-app-en-more table.d-table tbody, #indi-app-en-more table.d-table tr, #indi-app-en-more table.d-table td { display: block; width: 100%; }\r\n  #indi-app-en-more table.d-table { border: 0; border-radius: 0; overflow: visible; background: transparent; }\r\n  #indi-app-en-more table.d-table thead { position: absolute; width: 1px; height: 1px; overflow: hidden; clip: rect(0 0 0 0); white-space: nowrap; }\r\n  #indi-app-en-more table.d-table thead tr, #indi-app-en-more table.d-table thead th { display: block; width: 1px; height: 1px; padding: 0; overflow: hidden; }\r\n  #indi-app-en-more table.d-table tr { border: 1px solid #E6ECF4; border-radius: 12px; overflow: hidden; margin-bottom: 16px; background: #FFFFFF; }\r\n  #indi-app-en-more table.d-table tbody tr:nth-child(even) td { background: #FFFFFF; }\r\n  #indi-app-en-more table.d-table td { border-bottom: 1px solid #E6ECF4; }\r\n  #indi-app-en-more table.d-table td::before { content: attr(data-label); display: block; font-size: 15px; font-weight: 700; color: #0F3B7A; margin-bottom: 8px; }\r\n  #indi-app-en-more table.d-table td.d-stage { background: #F7F9FC !important; }\r\n  #indi-app-en-more table.d-table td.d-stage::before { display: none; }\r\n}\r\n\r\n#indi-app-en-more .d-phsplit { display: grid; grid-template-columns: 1fr auto; gap: 32px; align-items: start; }\r\n#indi-app-en-more .d-phsplit > div:first-child { display: flex; flex-direction: column; gap: 16px; }\r\n#indi-app-en-more .d-phs { display: flex; gap: 24px; justify-content: center; }\r\n#indi-app-en-more .d-phf { display: flex; flex-direction: column; align-items: center; gap: 16px; width: 176px; }\r\n#indi-app-en-more .d-ph { position: relative; width: 156px; height: 338px; border-radius: 28px; border: 6px solid #2A2A2A; overflow: hidden; display: flex; flex-direction: column; gap: 8px; padding: 40px 10px 10px; box-shadow: 0 16px 32px -16px rgba(11,36,91,0.45); flex-shrink: 0; }\r\n#indi-app-en-more .d-ph i { display: block; font-style: normal; }\r\n#indi-app-en-more .d-ph-lock { background: linear-gradient(165deg, #0072EF 0%, #16469D 48%, #0B245B 100%); }\r\n#indi-app-en-more .d-isl { position: absolute; top: 8px; left: 50%; transform: translateX(-50%); width: 84px; height: 22px; border-radius: 999px; background: #2A2A2A; display: flex; align-items: center; justify-content: space-between; padding: 0 9px; }\r\n#indi-app-en-more .d-isl-a { width: 8px; height: 8px; border-radius: 50%; background: #8ADA3F; }\r\n#indi-app-en-more .d-isl-b { position: relative; width: 34px; height: 4px; border-radius: 2px; background: rgba(255,255,255,0.3); }\r\n#indi-app-en-more .d-isl-b i { position: absolute; left: 0; top: 0; bottom: 0; width: 60%; border-radius: 2px; background: #FFFFFF; }\r\n#indi-app-en-more .d-isl .d-bdg { top: 0; right: -26px; }\r\n#indi-app-en-more .d-clk { align-self: center; width: 56%; height: 24px; border-radius: 6px; background: rgba(255,255,255,0.92); margin-top: 8px; flex-shrink: 0; }\r\n#indi-app-en-more .d-dte { align-self: center; width: 36%; height: 6px; border-radius: 3px; background: rgba(255,255,255,0.55); margin-bottom: 16px; flex-shrink: 0; }\r\n#indi-app-en-more .d-ntf, #indi-app-en-more .d-law { position: relative; background: rgba(255,255,255,0.96); border-radius: 12px; padding: 8px; flex-shrink: 0; }\r\n#indi-app-en-more .d-ntf { display: flex; gap: 8px; align-items: center; margin-top: auto; }\r\n#indi-app-en-more .d-law { display: flex; flex-direction: column; gap: 8px; }\r\n#indi-app-en-more .d-law-r { display: flex; gap: 8px; align-items: center; }\r\n#indi-app-en-more .d-appic { width: 20px; height: 20px; border-radius: 6px; background: #0072EF; flex-shrink: 0; }\r\n#indi-app-en-more .d-appic.d-nv { background: #0F3B7A; }\r\n#indi-app-en-more .d-lns { flex: 1; display: flex; flex-direction: column; gap: 4px; }\r\n#indi-app-en-more .d-lns i { height: 5px; border-radius: 3px; background: #5B6472; opacity: 0.45; }\r\n#indi-app-en-more .d-lns i.d-s { width: 60%; opacity: 0.25; }\r\n#indi-app-en-more .d-trk { position: relative; height: 6px; border-radius: 3px; background: #E5E7E5; }\r\n#indi-app-en-more .d-trk i { position: absolute; left: 0; top: 0; bottom: 0; width: 62%; border-radius: 3px; background: #0F3B7A; }\r\n#indi-app-en-more .d-trk i::after { content: ''; position: absolute; right: -5px; top: -2px; width: 10px; height: 10px; border-radius: 50%; background: #8ADA3F; }\r\n#indi-app-en-more .d-home { margin-top: 32px; align-self: center; width: 40%; height: 4px; border-radius: 2px; background: rgba(255,255,255,0.7); flex-shrink: 0; }\r\n#indi-app-en-more .d-ph-app { background: #F5F7FA; padding-top: 26px; }\r\n#indi-app-en-more .d-cam { position: absolute; top: 8px; left: 50%; transform: translateX(-50%); width: 8px; height: 8px; border-radius: 50%; background: #2A2A2A; }\r\n#indi-app-en-more .d-hdr { display: flex; align-items: center; justify-content: space-between; background: #FFFFFF; border-radius: 10px; padding: 6px 8px; flex-shrink: 0; }\r\n#indi-app-en-more .d-logo { width: 44%; height: 8px; border-radius: 4px; background: #0F3B7A; }\r\n#indi-app-en-more .d-img { height: 52px; border-radius: 10px; background: #E5E7E5; flex-shrink: 0; }\r\n#indi-app-en-more .d-row { display: flex; flex-direction: column; gap: 4px; flex-shrink: 0; }\r\n#indi-app-en-more .d-row i { height: 5px; border-radius: 3px; background: #5B6472; opacity: 0.25; }\r\n#indi-app-en-more .d-row i.d-s { width: 65%; }\r\n#indi-app-en-more .d-iam { position: relative; background: #FFFFFF; border: 2px dashed #12872F; border-radius: 12px; padding: 10px 8px; display: flex; flex-direction: column; gap: 8px; flex-shrink: 0; }\r\n#indi-app-en-more .d-iam .d-lns i { background: #0F3B7A; opacity: 0.6; }\r\n#indi-app-en-more .d-iam .d-lns i.d-s { opacity: 0.35; }\r\n#indi-app-en-more .d-btn { align-self: flex-start; width: 46%; height: 14px; border-radius: 999px; background: #0072EF; }\r\n#indi-app-en-more .d-tab { margin-top: auto; display: flex; justify-content: space-around; background: #FFFFFF; border-radius: 10px; padding: 8px; flex-shrink: 0; }\r\n#indi-app-en-more .d-tab i { width: 12px; height: 12px; border-radius: 4px; background: #E5E7E5; }\r\n#indi-app-en-more .d-bdg { position: absolute; top: -9px; right: -6px; width: 22px; height: 22px; border-radius: 50%; background: #FFFFFF; border: 1px solid #E5E7E5; display: inline-flex; align-items: center; justify-content: center; box-shadow: 0 2px 6px rgba(11,36,91,0.25); }\r\n#indi-app-en-more .d-bdg.d-bdg-in { position: static; box-shadow: none; background: #FEF1E6; border-color: #FEF1E6; }\r\n#indi-app-en-more .d-leg { list-style: none; display: flex; flex-direction: column; gap: 8px; align-self: stretch; }\r\n#indi-app-en-more .d-leg li { display: flex; align-items: center; gap: 8px; font-size: 15px; font-weight: 700; line-height: 1.3; color: #0F3B7A; }\r\n#indi-app-en-more .d-leg .d-bdg { position: static; box-shadow: none; flex-shrink: 0; }\r\n@media (max-width: 960px) {\r\n  #indi-app-en-more .d-phsplit { grid-template-columns: 1fr; }\r\n}\r\n@media (max-width: 760px) {\r\n  #indi-app-en-more .d-phs { gap: 16px; }\r\n  #indi-app-en-more .d-phf { width: 148px; }\r\n  #indi-app-en-more .d-ph { width: 132px; height: 286px; border-radius: 24px; padding: 36px 8px 8px; }\r\n  #indi-app-en-more .d-ph-app { padding-top: 24px; }\r\n  #indi-app-en-more .d-img { height: 36px; }\r\n  #indi-app-en-more .d-isl { width: 72px; }\r\n  #indi-app-en-more .d-leg li { font-size: 15px; }\r\n  #indi-app-en-more table.d-table thead tr, #indi-app-en-more table.d-table thead th { display: block; width: 1px; padding: 0; }\r\n}\r\n<\/style>\r\n<section id=\"indi-app-en-more\" aria-label=\"More about Mobile App Engagement\">\r\n  <div class=\"d-wrap\">\r\n    <p class=\"d-eyebrow\">More about Mobile App Engagement<\/p>\r\n    <div class=\"d-list\">\r\n      <details class=\"d-dd\" id=\"app-en-formats\">\r\n        <summary><span class=\"d-sico\" style=\"background:#EEF3FF !important\"><svg width=\"20\" height=\"20\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"#0072EF\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\" focusable=\"false\"><rect width=\"14\" height=\"20\" x=\"5\" y=\"2\" rx=\"2\"\/><path d=\"M12 18h.01\"\/><\/svg><\/span><h2 class=\"d-h2\">What is the difference between push notifications, in-app messages and an app inbox?<\/h2><span class=\"d-chev\"><svg width=\"18\" height=\"18\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"#0F3B7A\" stroke-width=\"2.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\" focusable=\"false\"><path d=\"m6 9 6 6 6-6\"\/><\/svg><\/span><\/summary>\r\n        <div class=\"d-body\"><div class=\"d-phsplit\"><div><p class=\"d-p\">With indigitall, an app has four ways to talk to its users, and all of them come with indigitall's <a href=\"https:\/\/documentation.indigitall.com\/reference\/sdks\" target=\"_blank\" rel=\"noopener\">Android and iOS SDKs<\/a>.<\/p><p class=\"d-p\">A push shows up outside the app; in-app messages appear inside it while it is in use; the inbox keeps what the user wants to see again; and a Live Activity keeps a changing process up to date.<\/p><div class=\"d-note d-blue\"><svg width=\"20\" height=\"20\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"#0072EF\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\" focusable=\"false\"><line x1=\"4\" x2=\"4\" y1=\"21\" y2=\"14\"\/><line x1=\"4\" x2=\"4\" y1=\"10\" y2=\"3\"\/><line x1=\"12\" x2=\"12\" y1=\"21\" y2=\"12\"\/><line x1=\"12\" x2=\"12\" y1=\"8\" y2=\"3\"\/><line x1=\"20\" x2=\"20\" y1=\"21\" y2=\"16\"\/><line x1=\"20\" x2=\"20\" y1=\"12\" y2=\"3\"\/><line x1=\"2\" x2=\"6\" y1=\"14\" y2=\"14\"\/><line x1=\"10\" x2=\"14\" y1=\"8\" y2=\"8\"\/><line x1=\"18\" x2=\"22\" y1=\"16\" y2=\"16\"\/><\/svg><p class=\"d-p\">In-app messages can be personalized by topic, location and device.<\/p><\/div><\/div><div class=\"d-phs\"><div class=\"d-phf\"><div class=\"d-ph d-ph-lock\" aria-hidden=\"true\"><span class=\"d-isl\"><i class=\"d-isl-a\"><\/i><i class=\"d-isl-b\"><i><\/i><\/i><span class=\"d-bdg\"><svg width=\"12\" height=\"12\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"#0F3B7A\" stroke-width=\"2.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\" focusable=\"false\"><path d=\"M3 12a9 9 0 0 1 9-9 9.75 9.75 0 0 1 6.74 2.74L21 8\"\/><path d=\"M21 3v5h-5\"\/><path d=\"M21 12a9 9 0 0 1-9 9 9.75 9.75 0 0 1-6.74-2.74L3 16\"\/><path d=\"M8 16H3v5\"\/><\/svg><\/span><\/span><span class=\"d-clk\"><\/span><span class=\"d-dte\"><\/span><span class=\"d-ntf\"><i class=\"d-appic\"><\/i><span class=\"d-lns\"><i><\/i><i class=\"d-s\"><\/i><\/span><span class=\"d-bdg\"><svg width=\"12\" height=\"12\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"#0072EF\" stroke-width=\"2.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\" focusable=\"false\"><path d=\"M6 8a6 6 0 0 1 12 0c0 7 3 9 3 9H3s3-2 3-9\"\/><path d=\"M10.3 21a1.94 1.94 0 0 0 3.4 0\"\/><\/svg><\/span><\/span><span class=\"d-law\"><span class=\"d-law-r\"><i class=\"d-appic d-nv\"><\/i><span class=\"d-lns\"><i><\/i><\/span><\/span><span class=\"d-trk\"><i><\/i><\/span><span class=\"d-bdg\"><svg width=\"12\" height=\"12\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"#0F3B7A\" stroke-width=\"2.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\" focusable=\"false\"><path d=\"M3 12a9 9 0 0 1 9-9 9.75 9.75 0 0 1 6.74 2.74L21 8\"\/><path d=\"M21 3v5h-5\"\/><path d=\"M21 12a9 9 0 0 1-9 9 9.75 9.75 0 0 1-6.74-2.74L3 16\"\/><path d=\"M8 16H3v5\"\/><\/svg><\/span><\/span><span class=\"d-home\"><\/span><\/div><ul class=\"d-leg\"><li><span class=\"d-bdg\"><svg width=\"12\" height=\"12\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"#0072EF\" stroke-width=\"2.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\" focusable=\"false\"><path d=\"M6 8a6 6 0 0 1 12 0c0 7 3 9 3 9H3s3-2 3-9\"\/><path d=\"M10.3 21a1.94 1.94 0 0 0 3.4 0\"\/><\/svg><\/span><span>App push<\/span><\/li><li><span class=\"d-bdg\"><svg width=\"12\" height=\"12\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"#0F3B7A\" stroke-width=\"2.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\" focusable=\"false\"><path d=\"M3 12a9 9 0 0 1 9-9 9.75 9.75 0 0 1 6.74 2.74L21 8\"\/><path d=\"M21 3v5h-5\"\/><path d=\"M21 12a9 9 0 0 1-9 9 9.75 9.75 0 0 1-6.74-2.74L3 16\"\/><path d=\"M8 16H3v5\"\/><\/svg><\/span><span>Live Activity<\/span><\/li><\/ul><\/div><div class=\"d-phf\"><div class=\"d-ph d-ph-app\" aria-hidden=\"true\"><span class=\"d-cam\"><\/span><span class=\"d-hdr\"><i class=\"d-logo\"><\/i><span class=\"d-bdg d-bdg-in\"><svg width=\"12\" height=\"12\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"#F07000\" stroke-width=\"2.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\" focusable=\"false\"><polyline points=\"22 12 16 12 14 15 10 15 8 12 2 12\"\/><path d=\"M5.45 5.11 2 12v6a2 2 0 0 0 2 2h16a2 2 0 0 0 2-2v-6l-3.45-6.89A2 2 0 0 0 16.76 4H7.24a2 2 0 0 0-1.79 1.11z\"\/><\/svg><\/span><\/span><span class=\"d-img\"><\/span><span class=\"d-row\"><i><\/i><i class=\"d-s\"><\/i><\/span><span class=\"d-iam\"><span class=\"d-lns\"><i><\/i><i class=\"d-s\"><\/i><\/span><i class=\"d-btn\"><\/i><span class=\"d-bdg\"><svg width=\"12\" height=\"12\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"#12872F\" stroke-width=\"2.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\" focusable=\"false\"><rect width=\"18\" height=\"18\" x=\"3\" y=\"3\" rx=\"2\"\/><path d=\"M3 9h18\"\/><path d=\"M9 21V9\"\/><\/svg><\/span><\/span><span class=\"d-row\"><i><\/i><i class=\"d-s\"><\/i><\/span><span class=\"d-tab\"><i><\/i><i><\/i><i><\/i><i><\/i><\/span><\/div><ul class=\"d-leg\"><li><span class=\"d-bdg\"><svg width=\"12\" height=\"12\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"#12872F\" stroke-width=\"2.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\" focusable=\"false\"><rect width=\"18\" height=\"18\" x=\"3\" y=\"3\" rx=\"2\"\/><path d=\"M3 9h18\"\/><path d=\"M9 21V9\"\/><\/svg><\/span><span>In-app message<\/span><\/li><li><span class=\"d-bdg\"><svg width=\"12\" height=\"12\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"#F07000\" stroke-width=\"2.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\" focusable=\"false\"><polyline points=\"22 12 16 12 14 15 10 15 8 12 2 12\"\/><path d=\"M5.45 5.11 2 12v6a2 2 0 0 0 2 2h16a2 2 0 0 0 2-2v-6l-3.45-6.89A2 2 0 0 0 16.76 4H7.24a2 2 0 0 0-1.79 1.11z\"\/><\/svg><\/span><span>Inbox<\/span><\/li><\/ul><\/div><\/div><\/div><div class=\"d-tw\"><table class=\"d-table d-c3\"><thead><tr><th scope=\"col\">Format<\/th><th scope=\"col\">Where it appears<\/th><th scope=\"col\">What it is for<\/th><\/tr><\/thead><tbody><tr><td class=\"d-stage\" data-label=\"Format\"><span><svg width=\"18\" height=\"18\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"#0072EF\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\" focusable=\"false\"><path d=\"M6 8a6 6 0 0 1 12 0c0 7 3 9 3 9H3s3-2 3-9\"\/><path d=\"M10.3 21a1.94 1.94 0 0 0 3.4 0\"\/><\/svg>App push<\/span><\/td><td data-label=\"Where it appears\">On the phone's screen, even when the app is closed<\/td><td data-label=\"What it is for\">Bringing the user back to a specific screen<\/td><\/tr><tr><td class=\"d-stage\" data-label=\"Format\"><span><svg width=\"18\" height=\"18\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"#12872F\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\" focusable=\"false\"><rect width=\"18\" height=\"18\" x=\"3\" y=\"3\" rx=\"2\"\/><path d=\"M3 9h18\"\/><path d=\"M9 21V9\"\/><\/svg>In-app message<\/span><\/td><td data-label=\"Where it appears\">In a space reserved inside the app, at the size your team defines<\/td><td data-label=\"What it is for\">Guiding, informing or promoting; shown by clicks, views or time in the app<\/td><\/tr><tr><td class=\"d-stage\" data-label=\"Format\"><span><svg width=\"18\" height=\"18\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"#F07000\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\" focusable=\"false\"><polyline points=\"22 12 16 12 14 15 10 15 8 12 2 12\"\/><path d=\"M5.45 5.11 2 12v6a2 2 0 0 0 2 2h16a2 2 0 0 0 2-2v-6l-3.45-6.89A2 2 0 0 0 16.76 4H7.24a2 2 0 0 0-1.79 1.11z\"\/><\/svg>Inbox<\/span><\/td><td data-label=\"Where it appears\">In an inbox inside the app, always at hand<\/td><td data-label=\"What it is for\">Keeping tickets with a QR code, the history of alerts, an order's status or a promotion<\/td><\/tr><tr><td class=\"d-stage\" data-label=\"Format\"><span><svg width=\"18\" height=\"18\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"#0F3B7A\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\" focusable=\"false\"><path d=\"M3 12a9 9 0 0 1 9-9 9.75 9.75 0 0 1 6.74 2.74L21 8\"\/><path d=\"M21 3v5h-5\"\/><path d=\"M21 12a9 9 0 0 1-9 9 9.75 9.75 0 0 1-6.74-2.74L3 16\"\/><path d=\"M8 16H3v5\"\/><\/svg>Live Activity<\/span><\/td><td data-label=\"Where it appears\">On the lock screen and in the Dynamic Island<\/td><td data-label=\"What it is for\">Following a delivery, a game or a flight's boarding in real time without a push for every change<\/td><\/tr><\/tbody><\/table><\/div><\/div>\r\n      <\/details>\r\n      <details class=\"d-dd\" id=\"app-en-faqs\">\r\n        <summary><span class=\"d-sico\" style=\"background:#EEF8E6 !important\"><svg width=\"20\" height=\"20\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"#12872F\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\" focusable=\"false\"><circle cx=\"12\" cy=\"12\" r=\"10\"\/><path d=\"M9.09 9a3 3 0 0 1 5.83 1c0 2-3 3-3 3\"\/><path d=\"M12 17h.01\"\/><\/svg><\/span><h2 class=\"d-h2\">FAQs: mobile app engagement with indigitall<\/h2><span class=\"d-chev\"><svg width=\"18\" height=\"18\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"#0F3B7A\" stroke-width=\"2.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\" focusable=\"false\"><path d=\"m6 9 6 6 6-6\"\/><\/svg><\/span><\/summary>\r\n        <div class=\"d-body\"><div class=\"d-faq\"><div><h3 class=\"d-h3\">Do you need a deep link for a push to open the right screen?<\/h3><p class=\"d-p\">Yes. In indigitall, a push's \"open app\" action takes the user to the screen set in the deep link, for example a product page or an order's status. If the push has no deep link, the app opens on its main screen, and the user has to find on their own whatever the push was about.<\/p><\/div><div><h3 class=\"d-h3\">How do you launch a welcome series in an app?<\/h3><p class=\"d-p\">With indigitall's welcome sending, the first push goes out automatically as soon as the user subscribes to notifications. For a series of several steps, a Customer Journey chains messages with waits in between. And if the user stops coming back, a loyalty send reaches them once the time without visits that you chose has passed.<\/p><\/div><div><h3 class=\"d-h3\">What is a Live Activity, and which phones support it?<\/h3><p class=\"d-p\">It is an indigitall push format that stays on the lock screen and in the Dynamic Island and updates in real time, for example with a package's location or a game's score, without a new notification for every change. It works on iOS 18 and on Android 5.0 or later, with up to five per app and device.<\/p><\/div><div><h3 class=\"d-h3\">How do you measure whether an in-app message works?<\/h3><p class=\"d-p\">With indigitall's <a href=\"https:\/\/documentation.indigitall.com\/docs\/inapp-inweb-statistics\" target=\"_blank\" rel=\"noopener\">in-app and in-web statistics<\/a>, which show how many times each campaign was displayed and clicked and its CTR, and download as CSV by date, by campaign or by device. If the message includes a form, the data it collects is exported from the campaign list for the dates you choose.<\/p><\/div><\/div><\/div>\r\n      <\/details>\r\n    <\/div>\r\n  <\/div>\r\n<\/section>\r\n<script type=\"application\/ld+json\">{\"@context\":\"https:\/\/schema.org\",\"@type\":\"FAQPage\",\"mainEntity\":[{\"@type\":\"Question\",\"name\":\"Do you need a deep link for a push to open the right screen?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Yes. In indigitall, a push's \u201copen app\u201d action takes the user to the screen set in the deep link, for example a product page or an order's status. 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