{"id":2990,"date":"2025-05-09T15:44:18","date_gmt":"2025-05-09T15:44:18","guid":{"rendered":"https:\/\/indigitall.com\/?post_type=channel&#038;p=2990"},"modified":"2026-10-30T14:02:10","modified_gmt":"2026-10-30T14:02:10","slug":"web-engagement","status":"publish","type":"channel","link":"https:\/\/indigitall.com\/en\/web-engagement\/","title":{"rendered":"Web Engagement"},"author":3,"template":"","class_list":["post-2990","channel","type-channel","status-publish","hentry"],"acf":{"icon":244,"card_title":"Web Engagement","card_text":"Welcome back! Check this out","card_text_mobile":"Welcome back! Check this out","card_image":274,"card_image_mobile":1175,"flexible_content":[{"acf_fc_layout":"hero_page","background_type":"image","dark_filter":0,"background_image":1321,"background_image_mobile":1318,"background_video":null,"background_video_mobile":null,"pretitle":"Channels \/ Web Engagement","pretitle_font_size":"","title":"Create Personalized Experiences\r\n Like Never Before with indigitall","title_font_size":"","subtitle":"","subtitle_font_size":"","button_1":{"title":"","url":"#getstarted","target":""},"button_2":{"title":"Download ebook","url":"https:\/\/indigitall.com\/en\/ebook\/web-push-playbook-2026\/","target":"_blank"},"icon_button_2":651,"download_ebook":false,"ebook_title":"","extra_content":"brands","title_cards":"","cards":null,"brands_custom_background_color":false,"brands_background_color":"","custom_brands":false,"brands":null},{"acf_fc_layout":"slider_cards","pretitle":"SOLUTIONS","link":"","title":"Turn One-time Visitors \r\nInto Long-term Customers","text":"","card_size":"normal","logo_size":"normal","cards":[{"icon":2995,"title":"Deliver Instant Alerts to the Browser","text":"<span style=\"font-weight: 400;\">Reach users directly in their browsers with web push notifications, even when they are not on your site.<\/span>","link":""},{"icon":2992,"title":"Create Personalized and Dynamic Site Content\r\n","text":"<span style=\"font-weight: 400;\">Deliver tailored content directly on your website with customizable content cards.\u00a0<\/span>","link":""},{"icon":2895,"title":"Provide  Real-Time Support 24\/7\r\n","text":"<span style=\"font-weight: 400;\">Enhance user experience with AI-powered web chat functionality.\u00a0<\/span>","link":""},{"icon":2892,"title":"Unify Support Across Channels\r\n","text":"<span style=\"font-weight: 400;\">indigitall ensures seamless transitions between AI-driven chatbots and human agents.<\/span>","link":""}]},{"acf_fc_layout":"slider_cards_list","pretitle":"SOLUTIONS","link":"","title":"Unlock the Power of \r\nEnhanced Web Engagement","cards":[{"image":3450,"title":"Web Push Notifications\r\n","text":"","list":[{"item":"Real-time alerts for promotions, updates, and reminders"},{"item":"Match your brand with custom templates"},{"item":"Behavior-based triggers for personalized notifications"}]},{"image":7451,"title":"Web Content Cards\r\n","text":"","list":[{"item":"Dynamic content updates to personalize user experiences"},{"item":"A\/B testing to optimize content performance"},{"item":"User segmentation for targeted content delivery"}]},{"image":7454,"title":"Web Chat Functionality\r\n","text":"","list":[{"item":"AI-driven chatbots for instant, intelligent interactions"},{"item":"Customizable workflows to connect existing systems"},{"item":"24\/7 availability for continuous user support"}]},{"image":4172,"title":"Contact Center Integration\r\n","text":"","list":[{"item":"Unified platform for managing all chat interactions"},{"item":"Real-time data sharing for context-aware support"},{"item":"Templated responses and integrated AI"}]}]},{"acf_fc_layout":"slider_features_channels","pretitle":"USE CASES","title":"Web Engagement\r\nUse Cases","link":{"title":"Learn more about indigitall AI","url":"https:\/\/indigitall.com\/en\/indigitall-ai\/","target":"_blank"},"cards":[{"number":"1","title":"Cart Recovery Push","text":"Re-engage users with abandoned cart reminders via web push."},{"number":"2","title":"AI Support Chatbot","text":"Instant 24\/7 customer support with automated responses."},{"number":"3","title":"Dynamic Content","text":"Personalize website content based on user behavior."},{"number":"4","title":"Booking Assistant","text":"Let users schedule appointments via chatbot."},{"number":"5","title":"Flash Sale Alerts","text":"Send urgent web push notifications for limited-time deals."},{"number":"6","title":"Behavior-Based Chat","text":"Trigger chatbot messages based on user actions."},{"number":"7","title":"Localized Promos","text":"Send location-based offers via web push."},{"number":"8","title":"Instant Feedback","text":"Collect ratings and surveys with a chatbot."},{"number":"9","title":"Retargeting Push","text":"Bring users back with personalized product reminders."}]},{"acf_fc_layout":"slider_big_cards","pretitle":"SUCCESS STORIES","title":"Chosen by Brands\r\nAll Over The World","link":{"title":"Success Stories","url":"https:\/\/indigitall.com\/en\/success-stories\/","target":"_blank"},"cards":[{"card_type":"default","background_type":"image","background":2922,"background_mobile":2925,"logo":2728,"link":"","pretitle":"","title":"","text":"I have been using indigitall for five years, and I can only recommend it to any marketing professional. It is a fundamental tool in our daily operations for communication and interaction with our entire audience.\r\n","footer_text":"Marcos Fernandez - Social Media Manager","card_title":"","card_text":""},{"card_type":"default","background_type":"image","background":2716,"background_mobile":2719,"logo":2722,"link":"","pretitle":"","title":"","text":"\u201cindigitall\u2019s platform has helped us to build a custom solution to increase the satisfaction and LTV through Whatsapp.\u201d","footer_text":"Head of Digital","card_title":"20%","card_text":"Reduction in Customer Service Operating Costs"},{"card_type":"default","background_type":"image","background":2773,"background_mobile":2770,"logo":2757,"link":"","pretitle":"","title":"","text":"\u201cThe best thing about indigitall is the closeness; the person who talk to us are always there for what we need. The interface is very simple and user-friendly, which makes the work easier. It is a tool designed for the user.\u201d","footer_text":"Jordi Aymar-  CMO at  Proclinic Group","card_title":"","card_text":""},{"card_type":"default","background_type":"image","background":2801,"background_mobile":2804,"logo":2746,"link":"","pretitle":"","title":"","text":"\"indigitall improved our customers' experience with the development of a powerful WhatsApp bot. Since we put it into production, calls to our customer service have decreased, and customer satisfaction increased by implementing this new service channel. Their support always resolves issues that arise quickly and effectively.\"\r\n","footer_text":"Customer Support Manager","card_title":"","card_text":""},{"card_type":"default","background_type":"image","background":2787,"background_mobile":2790,"logo":3622,"link":"","pretitle":"","title":"","text":"See how Real Madrid and Atletico Madrid took advantage of indigitall's Whatsapp Chatbots to boost fan engagement and sales.","footer_text":"","card_title":"","card_text":""},{"card_type":"default","background_type":"image","background":2958,"background_mobile":2940,"logo":2928,"link":"","pretitle":"","title":"","text":"\"indigitall has enabled us to strengthen our company\u2019s digital strategy, substantially improving the experience of our existing customers by establishing more personal, contextualized, and segmented communications through the digital web notifications platform.\"\r\n","footer_text":"Adri\u00e1n Valenzuela - Chief Digital Officer","card_title":"","card_text":""},{"card_type":"default","background_type":"image","background":2961,"background_mobile":2949,"logo":2931,"link":"","pretitle":"","title":"","text":"\"Working with the Indigitall platform, especially Web Push, has been a highly valuable experience. Automated campaigns, retargeting, AI-based emails, and many other options allow for highly efficient, effective, and personalized communication through this platform. I highly recommend it.\"\r\n","footer_text":"Training and Communications Analyst","card_title":"","card_text":""},{"card_type":"default","background_type":"image","background":3072,"background_mobile":2943,"logo":2934,"link":"","pretitle":"","title":"","text":"\"The truth is that we have been using it in the company where I work for the last 3-4 years, and the platform is very intelligible and adapts to our needs as a means of communication. It offers a fast service, and we have rarely detected errors. In that case, the indigitall team has resolved the problem very quickly.\"\r\n","footer_text":"Deputy Director","card_title":"","card_text":""},{"card_type":"default","background_type":"image","background":2952,"background_mobile":2946,"logo":2937,"link":"","pretitle":"","title":"","text":"\"It increased the possibilities of interaction with my clients, opening new channels and new functionalities, which led to an incremental improvement in many business ratios.\"","footer_text":"Marketing, Producto & CX Director","card_title":"","card_text":""}]},{"acf_fc_layout":"card_title_list","pretitle":"CUSTOMER JOURNEY","title":"Channel Orchestration System? Sounds Perfect","text":"Optimize your communications and marketing campaigns from a single platform. AI ensures maximum conversion rates through automation and personalized content on each user's favorite channels.","list":null,"link":{"title":"Learn More","url":"https:\/\/indigitall.com\/en\/customerjourney\/","target":""},"image_type":"right","image":2777,"image_mobile":2780},{"acf_fc_layout":"custom_html","code":"<style>\r\n@import url('https:\/\/fonts.googleapis.com\/css2?family=Manrope:wght@400;500;600;700;800&display=swap');\r\n#indi-web-en-more { all: initial; display: block; background: #F5F7FA !important; font-family: 'Manrope', -apple-system, BlinkMacSystemFont, 'Segoe UI', sans-serif !important; color: #3A4A61; -webkit-font-smoothing: antialiased; box-sizing: border-box !important; }\r\n#indi-web-en-more *, #indi-web-en-more *::before, #indi-web-en-more *::after { box-sizing: border-box; margin: 0; padding: 0; font-family: inherit; }\r\n#indi-web-en-more .d-wrap { max-width: 1120px; margin: 0 auto !important; padding: 64px 32px !important; }\r\n#indi-web-en-more .d-eyebrow { font-size: 15px; 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}\r\n  #indi-web-en-more .d-card { padding: 16px; }\r\n  #indi-web-en-more .d-note { padding: 16px; }\r\n  #indi-web-en-more .d-flow { flex-direction: column; align-items: flex-start; padding: 16px; }\r\n  #indi-web-en-more .d-arrow { transform: rotate(90deg); margin-left: 16px; }\r\n  #indi-web-en-more table.d-table, #indi-web-en-more table.d-table tbody, #indi-web-en-more table.d-table tr, #indi-web-en-more table.d-table td { display: block; width: 100%; }\r\n  #indi-web-en-more table.d-table { border: 0; border-radius: 0; overflow: visible; background: transparent; }\r\n  #indi-web-en-more table.d-table thead { position: absolute; width: 1px; height: 1px; overflow: hidden; clip: rect(0 0 0 0); white-space: nowrap; }\r\n  #indi-web-en-more table.d-table tr { border: 1px solid #E6ECF4; border-radius: 12px; overflow: hidden; margin-bottom: 16px; background: #FFFFFF; }\r\n  #indi-web-en-more table.d-table tbody tr:nth-child(even) td { background: #FFFFFF; }\r\n  #indi-web-en-more table.d-table td { border-bottom: 1px solid #E6ECF4; }\r\n  #indi-web-en-more table.d-table td::before { content: attr(data-label); display: block; font-size: 15px; font-weight: 700; color: #0F3B7A; margin-bottom: 8px; }\r\n  #indi-web-en-more table.d-table td.d-stage { background: #F7F9FC !important; }\r\n  #indi-web-en-more table.d-table td.d-stage::before { display: none; }\r\n}\r\n#indi-web-en-more table.d-table.d-w1 th:nth-child(1) { width: 22%; }\r\n#indi-web-en-more table.d-table.d-w1 th:nth-child(2) { width: 38%; }\r\n<\/style>\r\n<section id=\"indi-web-en-more\" aria-label=\"More about Web Engagement\">\r\n  <div class=\"d-wrap\">\r\n    <p class=\"d-eyebrow\">More about Web Engagement<\/p>\r\n    <div class=\"d-list\">\r\n      <details class=\"d-dd\" id=\"web-en-browsers\">\r\n        <summary><span class=\"d-sico\" style=\"background:#EEF3FF !important\"><svg width=\"20\" height=\"20\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"#0072EF\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\" focusable=\"false\"><circle cx=\"12\" cy=\"12\" r=\"10\"\/><path d=\"M12 2a14.5 14.5 0 0 0 0 20 14.5 14.5 0 0 0 0-20\"\/><path d=\"M2 12h20\"\/><\/svg><\/span><h2 class=\"d-h2\">Which browsers and devices do web push notifications reach?<\/h2><span class=\"d-chev\"><svg width=\"18\" height=\"18\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"#0F3B7A\" stroke-width=\"2.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\" focusable=\"false\"><path d=\"m6 9 6 6 6-6\"\/><\/svg><\/span><\/summary>\r\n        <div class=\"d-body\"><p class=\"d-p\">With indigitall, web push notifications reach people who accepted them on a computer, tablet or phone, even when they are not on your site, as long as the browser is open.<\/p><div class=\"d-tw\"><table class=\"d-table d-c3 d-w1\"><thead><tr><th scope=\"col\">Where<\/th><th scope=\"col\">Browsers<\/th><th scope=\"col\">What it takes<\/th><\/tr><\/thead><tbody><tr><td class=\"d-stage\" data-label=\"Where\"><span><svg width=\"18\" height=\"18\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"#0072EF\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\" focusable=\"false\"><rect width=\"20\" height=\"14\" x=\"2\" y=\"3\" rx=\"2\"\/><line x1=\"8\" x2=\"16\" y1=\"21\" y2=\"21\"\/><line x1=\"12\" x2=\"12\" y1=\"17\" y2=\"21\"\/><\/svg>Computer<\/span><\/td><td data-label=\"Browsers\">Chrome, Edge, Firefox, Opera and Safari on Mac<\/td><td data-label=\"What it takes\">The user accepts the browser's permission<\/td><\/tr><tr><td class=\"d-stage\" data-label=\"Where\"><span><svg width=\"18\" height=\"18\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"#12872F\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\" focusable=\"false\"><rect width=\"14\" height=\"20\" x=\"5\" y=\"2\" rx=\"2\"\/><path d=\"M12 18h.01\"\/><\/svg>Android<\/span><\/td><td data-label=\"Browsers\">Chrome, Edge, Firefox, Opera and Samsung Internet<\/td><td data-label=\"What it takes\">The user accepts the browser's permission<\/td><\/tr><tr><td class=\"d-stage\" data-label=\"Where\"><span><svg width=\"18\" height=\"18\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"#F07000\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\" focusable=\"false\"><path d=\"M5 12h14\"\/><path d=\"M12 5v14\"\/><\/svg>iPhone and iPad<\/span><\/td><td data-label=\"Browsers\">Safari, since iOS 16.4<\/td><td data-label=\"What it takes\">The user saves the site to the Home Screen, opens it from that icon and taps a subscribe button<\/td><\/tr><\/tbody><\/table><\/div><div class=\"d-note d-blue\"><svg width=\"20\" height=\"20\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"#0072EF\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\" focusable=\"false\"><path d=\"M16 21v-2a4 4 0 0 0-4-4H6a4 4 0 0 0-4 4v2\"\/><circle cx=\"9\" cy=\"7\" r=\"4\"\/><path d=\"M22 21v-2a4 4 0 0 0-3-3.87\"\/><path d=\"M16 3.13a4 4 0 0 1 0 7.75\"\/><\/svg><p class=\"d-p\">That user can be reached before leaving any data, as an anonymous user, and once they log in, their devices are linked to their customer ID, as explained in <a href=\"https:\/\/indigitall.com\/en\/use-case\/convert-more-customers\/\">Convert More Customers<\/a>. Campaigns can be filtered by browser, device type and area.<\/p><\/div><\/div>\r\n      <\/details>\r\n      <details class=\"d-dd\" id=\"web-en-faq\">\r\n        <summary><span class=\"d-sico\" style=\"background:#EEF8E6 !important\"><svg width=\"20\" height=\"20\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"#12872F\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\" focusable=\"false\"><circle cx=\"12\" cy=\"12\" r=\"10\"\/><path d=\"M9.09 9a3 3 0 0 1 5.83 1c0 2-3 3-3 3\"\/><path d=\"M12 17h.01\"\/><\/svg><\/span><h2 class=\"d-h2\">FAQs: web push notifications with indigitall<\/h2><span class=\"d-chev\"><svg width=\"18\" height=\"18\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"#0F3B7A\" stroke-width=\"2.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\" focusable=\"false\"><path d=\"m6 9 6 6 6-6\"\/><\/svg><\/span><\/summary>\r\n        <div class=\"d-body\"><div class=\"d-faq\"><div><h3 class=\"d-h3\">Do you have to install indigitall's code on every page of the site?<\/h3><p class=\"d-p\">Yes, so that any page can ask for permission. With <a href=\"https:\/\/documentation.indigitall.com\/reference\/google-tag-manager\" target=\"_blank\" rel=\"noopener\">Google Tag Manager<\/a>, one Custom HTML tag triggered on all pages is enough. You also upload two SDK files to the site's main folder, because the service worker has to be served from the same domain. The browser console confirms whether the device was registered.<\/p><\/div><div><h3 class=\"d-h3\">Is there a web push plugin for WordPress?<\/h3><p class=\"d-p\">Yes. indigitall has a WordPress plugin that you install from the WordPress dashboard by searching for \"indigitall\". It brings web push notifications, which you can set up in the plugin or, for the advanced features, in the indigitall console. For Shopify there is a dedicated app.<\/p><\/div><div><h3 class=\"d-h3\">Can you segment web push by city or by behavior?<\/h3><p class=\"d-p\">Yes. In indigitall, a web push campaign can be filtered by areas drawn on a map, by browser and device type, by topics of interest and by visit frequency. Segmentation scripts group users by the time they spend in each section, and retargeting sends a push when an event happens, such as an abandoned cart.<\/p><\/div><div><h3 class=\"d-h3\">Can you collect data with forms on your website?<\/h3><p class=\"d-p\">Yes. indigitall's in-web messages appear in reserved spaces on your site and can include a form. They are shown by clicks, views or seconds of browsing, and personalized by topic, location and device. The data they collect is exported from the campaign list for the dates you choose, and the statistics show views and CTR.<\/p><\/div><\/div><\/div>\r\n      <\/details>\r\n    <\/div>\r\n  <\/div>\r\n<\/section>\r\n<script type=\"application\/ld+json\">{\"@context\":\"https:\/\/schema.org\",\"@type\":\"FAQPage\",\"mainEntity\":[{\"@type\":\"Question\",\"name\":\"Do you have to install indigitall's code on every page of the site?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Yes, so that any page can ask for permission. With Google Tag Manager, one Custom HTML tag triggered on all pages is enough. You also upload two SDK files to the site's main folder, because the service worker has to be served from the same domain. 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